Let’s Elevate Eldercare Together! Every great eldercare community has a unique story, and there are many paths toward providing high-quality, person-directed services and supports for older adults. That’s why we launched Elevate Eldercare—to bring together thought leaders, activists, and advocates in the field of aging services and give them a space where thoughtful discourse and diverse perspectives flow freely. Join Susan Ryan, CEO of AgingIN (formerly Center for Innovation), every Wednesd ...
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Culturechange Podcasts
The Discomfort Practice explores the value of discomfort in shaping who we are, how we are in the world and how discomfort can be a catalyst for positive social evolution. Betsy speaks to leaders, activists, athletes, creatives and others about comfort zones, having a conscious ‘discomfort practice,’ and the superpowers that lie on the other side of discomfort. Come get uncomfortable with Betsy... You can follow Betsy on: Instagram https://www.instagram.com/thebetsyreed/ Twitter https://twit ...
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Partners In Leadership: Author Podcast Series with Roger Connors
Roger Connors, Partners In Leadership Inc.
New York Times bestselling author, Roger Connors, discusses the Partners In Leadership training and consulting services that form the innovative Three Tracks to Creating Greater Accountability.
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Transforming Healthcare Culture: Why Person-Centered Care Matters
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51:44In this week’s episode, AgingIN CEO Susan Ryan welcomes Michael Giuliano, chief operating officer at Planetree International, who shares his inspiring journey from growing up in a family of healthcare professionals to leading a global nonprofit dedicated to advancing person-centered care. Michael reflects on how his father’s medical practice shaped…
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From Data to Daughterhood: Shaping the Future of Eldercare
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55:38In this episode of Elevate Eldercare, AgingIN CEO Susan Ryan sits down with Anne Tumlinson, founder and CEO of ATI Advisory, and creator of Daughterhood, to explore her remarkable journey from environmental activism to national healthcare leadership. Anne shares how her early work with U.S. Rep. John Lewis and Sen. Harris Wofford inspired her pivot…
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Leading with Purpose and Innovation
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1:02:14In this week’s episode, AgingIN CEO Susan Ryan welcomes back Rob Liebreich, president and CEO of Goodwin Living, for a wide-ranging conversation on leadership, innovation, and the future of eldercare. Rob reflects on his 23-year journey in aging services, inspired by his grandmother’s experience, and shares how that personal connection continues to…
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The Future of Resident Engagement and Connection
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51:02In this episode, Charles DeVilmorin, co-founder of Linked Senior and now part of LifeLoop, joins AgingINSM CEO Susan Ryan to share his journey into eldercare and the passion that drives his work in resident engagement. Charles began his path with a thesis on nursing home environments that revealed the devastating effects of isolation and boredom on…
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Advocacy and Innovation: A Vision for Aging Services
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53:15In today’s episode of Elevate Eldercare, AgingIN CEO Susan Ryan welcomes Deke Cateau, CEO of A.G. Rhodes, a nonprofit nursing and rehabilitation organization in metro Atlanta. Born and raised in Trinidad and Tobago, Deke’s path to long-term care was sparked by his wife’s encouragement and is sustained by his deep belief in the power of family and p…
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Dignity in Aging Through Policy Innovation, Community Engagement, and Collective Advocacy
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57:45In today’s episode, AgingIN CEO Susan Ryan sits down with Ben Veghte, director the WA Cares Fund, a state-run entity that provides working Washingtonians a way to earn access to long-term care benefits that will be available to eligible individuals. when they need them. Ben shares his inspiring journey from studying capitalism and social justice in…
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AgingIN: From Rebrand to Renewed Purpose in Person-Directed Living
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51:41This podcast’s producer, Center or Innovation, now has a new name: AgingIN. With a mission to be the catalyst for person-directed living and empowered cultures in the community of one’s choice, AgingIN’s rebrand and new strategic direction was ushered in through a partnership with 3rd3rd Marketing, a marketing firm that specializes in senior living…
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Elder Awesome: Barry Barkan on Saging, Sufficiency, and the Power of Paradigm Shifts
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1:16:27Host Susan Ryan sits down with visionary eldercare advocate and Pioneer Network co-founder Barry Barkan for a profound conversation on reimagining aging and the transformative potential of community, spirit, and consciousness. Barkan shares his journey from founding the Live Oak Institute to helping launch the Pioneer Network, driven by a belief th…
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Intergenerational Connections Through Education and Collaboration
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58:34In this insightful conversation, host Susan Ryan sits down with senior living innovator Andy Carle, consultant and founder of UniversityRetirementCommunities.com. Andy shares his personal journey into eldercare and the bold moves he’s made to elevate the field, from founding a 70-community company to creating the first university-level curriculum f…
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Eldercare Innovation Through Community, Design, and Determination
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1:00:19In this inspiring conversation, architect and eldercare innovator Jane Rohde shares her lifelong passion for community development and the power of person-centered care. From her early days with Erickson Retirement Communities to founding JSR Associates and the nonprofit Live Together, Jane has remained committed to transforming aging services thro…
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In this heartwarming and inspiring episode, Susan Ryan welcomes 99-year-old Peg McLaughlin and her daughter Marguerite for a moving conversation about Peg’s extraordinary life. A lifelong nurse, mother of five, and dedicated community volunteer, Peg shares stories from her upbringing in Providence, R.I., her career in obstetrics and pediatrics, and…
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Well-Being as a Framework: Rethinking Communities of Care
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59:48In this episode, Susan Ryan sits down with Rachel Broudy, MD, a passionate physician, innovator, and advocate for transforming eldercare. Her extensive experience includes serving as medical director at two PACE programs and currently as medical director of Pioneer Valley Hospice and Palliative Care and eldercare faculty at Ariadne Labs. This episo…
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A Nurse’s Eye, a Leader’s Heart: Episode 300 with Jennie Chin Hansen
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51:30There are few people who have the depth and breadth of knowledge about long-term services and supports than Jennie Chin Hansen, who we are honored to have as the 300th guest on today’s episode. With a rich background in nursing and a penchant for solving problems, Hansen’s career spans decades of leading top healthcare organizations such as the Ame…
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Trailblazers in Eldercare Mobilize the Movement
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1:06:09Susan Ryan welcomes three trailblazers in the eldercare culture change movement to this week’s episode: Joanne Rader, Charlene Boyd, and Rose Marie Fagan. Each guest has a distinct and storied history within the culture change movement, and each has taken an interesting and unique journey built on their pioneering experiences. Joanne Rader recounts…
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Building Digital Equity In a Tech-Focused World
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56:12In this episode of Elevate Eldercare, Susan Ryan welcomes Mario Rubano, a passionate advocate for older adults. Mario shares his remarkable journey from a childhood steeped in intergenerational connection to a career that spans music therapy, public health, and systems change in aging services. In his role as Regional Program Manager at OATS (Older…
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The 2025 Center for Innovation Conference Preview
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46:31The 2025 Center for Innovation Conference registration has launched! And in today’s episode, Susan Ryan talks with Joan Divine and Marla DeVries about what’s in store for this auspicious event, scheduled for August 11 to 14 in St. Louis, Missouri. Hosted by The Green House Project and Pioneer Network, this event marks a significant gathering for th…
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In this week’s episode, Susan Ryan sits down with Dr. Carol McKinley, president and CEO of Simpson, a senior living community in Bala Cynwyd, Pa. Carol shares her journey of more than 35 years in eldercare, and how early interactions with her grandmother and father's ministry work inspired her career in social work and geriatrics. In addition to em…
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Inspiration comes in many forms, but in the field of aging services it appears that it most often comes from one’s own experience with a loved one. Case in point: Jennifer Baker, policy director at the Moving Forward Nursing Home Quality Coalition, whose motivation to work in eldercare comes from early exposure to her great aunt and grandmother, bo…
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Hand in Hand: Advancing the Movement to Humanize Eldercare
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1:03:07Bold, visionary leaders are the ones who challenge the status quo, break down barriers, and champion quality of life for older adults. Today’s guest, Karen Schoeneman, is a shining example of that kind of leadership. This week, Susan Ryan sits down with Karen to discuss her many years of work reforming long term care, beginning with her work in soc…
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In this episode, Susan Ryan sits down with Marcus Engel—speaker, educator, and expert in compassion science—whose powerful survival story has become a catalyst for inspiring more humane, connected workplaces. Through his work, Marcus helps organizations foster environments rooted in empathy, connection, and purpose. With a Master’s in Narrative Med…
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Australia’s First Green House Homes
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1:03:04In today’s episode, Susan Ryan sits down with Dan Gordon, Craig Major, and Stephanie Smithson of ACH Group, creators of the first international Green House homes in Adelaide, Australia. Based in South Australia, ACH implemented the Green House model into its newest residential care home, Healthia, in Elizabeth in 2023. Dan, a nurse, and Craig, a he…
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The 2025 Center for Innovation Conference Preview
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45:07The 2025 Center for Innovation Conference registration has launched! And in today’s episode, Susan Ryan talks with Joan Divine and Marla DeVries about what’s in store for this auspicious evet, scheduled for August 11 to 14 in St. Louis, Missouri. Hosted by The Green House Project and Pioneer Network, this event marks a significant gathering for tho…
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Opportunities Begin with Seeing the Whole Person
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1:01:20Opportunity can come in many shapes and in unexpected places. Today’s guest, Jeff Ash, Ed.D, chief diversity, equity, and inclusion officer at The Universities at Shady Grove in Rockville, Md., tells a very compelling story about how he was given an opportunity that set the stage for his now-illustrious career. Having had a somewhat circuitous care…
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Policy experts Joe Angelelli and Anne Montgomery return to the podcast to discuss the recent EINSTEIN Option summit, a gathering of eldercare changemakers dedicated to advancing a comprehensive plan to reimagine the entire care delivery system. In this episode, you’ll learn how the EINSTEIN Option could create full care continuums in communities ar…
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Suellen Beatty is a pioneer of person-directed care and small-home living in Canada. During her decades-long career at the Sherbrooke Community Center in Saskatoon, Saskatchewan, Beatty worked tirelessly to always go above and beyond even the basics of person-directed care practices, building a community where residents actually want to live, and c…
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Like far too many people across the world, Kyle Henry was forced to spend his mother’s last days communicating from behind screens and PPE as the COVID-19 pandemic raged. But Henry — a prolific filmmaker and associate professor at Northwestern University — also saw an opportunity to shine a light on dementia, caregiving, and his own relationship wi…
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The Case for Population Health Management in Long-Term Care
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57:41The pursuit of innovative solutions in nursing home care is ongoing, and there is no shortage of people who are dedicated to this endeavor. Today’s guest, Fred Bentley, managing director of ATI Advisory’s Post-Acute/Long-Term care and Senior Living Practice, is one of these people. In addition to advocating for long-term care providers to shift foc…
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To be a trailblazer is not an easy path. There are detractors, nay sayers, and critics, of course. But to pave the way for others to achieve great things in the field of eldercare takes heart and soul as well. Today’s guest, Steve McAlilly, has accomplished this all. In addition to leading the development of the first-ever Green House Homes, he has…
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Neuroplasticity and the Power of Integrated Care for Older People
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53:12Gerascophobia is the fear of aging or getting older. This fear, according to today’s podcast guest, Kelly Tremblay, PhD, can not only make us sick, but can also be combatted by engaging in wellness activities such as book clubs or walking clubs—or even by listening to an inspiring podcast. What’s more, doing the work to counter the fear can actuall…
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Forging Good Trouble in Seniors Housing and Care
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1:02:38Innovation and disruption have not been typical keywords used to describe the seniors housing and care industry. This perception is rapidly changing thanks in large part to today’s guest, Bob Kramer, a self-described serial social entrepreneur and founder and president of Nexus Insights, an advisory firm that helps clients redefine aging and rethin…
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There’s an old quote about how thinking about death is like staring at the sun — you can’t really do it for too long without becoming overwhelmed. The same can be said for Alzheimer’s and other forms of dementia: The idea of a parent, spouse, or other loved one no longer recognizing you is far too distressing for most people to consider. But Marily…
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Building Villages to Support Aging in Place
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49:15It’s no secret that most people want to age in place, but without a strong support system, getting older in your longtime home can lead to unwanted challenges and isolation. The Village to Village Network works to create durable webs of support in communities all across the country, organizing volunteers to provide the kind of nuts-and-bolts assist…
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A Mandate for Canada: Prioritizing Small House Care Homes
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45:45The COVID-19 pandemic awakened the nation – and the world – to the fact that small-house eldercare homes were substantially safer places to deliver long-term care compared with traditional nursing homes. And while it’s now been almost five years since the onset of the pandemic, Canadian health policy makers such as Samir Sinha, MD, continue to rais…
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Using Robots to Facilitate Human Connection
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52:10For more than a decade now, tech companies have promised robotic assistants that could one day help solve workforce shortages in eldercare settings. Concerns over safety and the loss of the personal touch aside, these worker bots remain science fiction — but what if robots could bridge, and not expand, the isolation that so many older adults face? …
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Data as an Engine for Change in Eldercare
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53:12By Susan Ryan
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Rethinking Technology’s Role in Eldercare and Senior Living
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43:49This December, we're taking a look back at some of the top episodes from 2024, with a special focus on the speakers and ideas that took center stage at our annual conference in Grand Rapids, Mich. last month. Please enjoy this encore presentation of our interview with Amber Bardon Across all industries, it can be difficult to separate promising, us…
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Learning from Household Models Around the World
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49:44This December, we're taking a look back at some of the top episodes from 2024, with a special focus on the speakers and ideas that took center stage at our annual conference in Grand Rapids, Mich. last month. Please enjoy this encore presentation of our interview with Martin Rix. While the Green House model is the most widely implemented small-home…
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Balancing Risk, Responsibility, and Reward with Aging Tech: Part II
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57:44This December, we're taking a look back at some of the top episodes from 2024, with a special focus on the speakers and ideas that took center stage at our annual conference in Grand Rapids, Mich. last month. Please enjoy this encore presentation of our interview with Joe Velderman.The topic of responsibly integrating technology into eldercare comm…
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Gathering Around the Gratitude Table 2024: Sarah Neuman
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52:53It’s an “Elevate Eldercare” tradition: Each Thanksgiving, we set up a virtual gratitude table for the people who live the values of culture change every day. This year, we welcome a team from The New Jewish Home’s Sarah Neuman campus in Westchester County, N.Y. — assistant administrator Miriam Levi, nurse Wendy McDonald, and CNA Joycelyn Scott-Adir…
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Upholding civil liberties, addressing fear, and creating flexible systems to support individuals who are living with dementia are passionate goals for the three guests on this episode of Elevate Eldercare. Susan Ryan sits down with Jennifer Carson, PhD, director of the Dementia Engagement, Education, and Research (DEER) program at the Univ. of Neva…
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Balancing the Personal and Professional in Dementia Care
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50:49For Michala Gibson, creating empowering environments for people living with dementia is both a professional and personal mission. As the co-founder of Prairie Elder Care in Overland Park, Kan., Gibson has built a unique farmhouse setting for elders living with Alzheimer’s and other forms of dementia — complete with a garden and farm animals. She al…
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Top Eldercare Policy Priorities for 2024 and Beyond
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41:33As everyone listening knows, there was an election last night — but while another contentious political season comes to a close, the real work of policymaking in Washington and state legislatures is just beginning. To discuss the policy work that will have the most impact on the eldercare reform space, we invited two of our favorite experts on the …
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Eliminating the Barriers Between Care Levels — and People
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1:03:14Even the best communities that serve elders with varying levels of care needs often face a logistical problem: moving residents from one physical area to another as their care demands increase. The Towers at Tower Lane, an innovative community in New Haven, Conn., eliminated that problem by creating services that come directly to residents’ apartme…
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Leading Through Lifelong Learning and Growth
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1:01:09As a child, Freeman Hrabowski had already made a bigger impact on the world than many people do in their entire lives: Inspired by hearing Martin Luther King Jr. speak at his church, young Freeman was arrested for protesting against segregation in Birmingham, Alabama. But Hrabowski didn’t stop there, building an impressive career in academia that c…
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Breaking Through the Providers vs. Regulators Framework
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50:01Far too often, eldercare reform is presented as a binary choice between mortal adversaries: providers who believe that regulators are out to get them, and regulators who assume every provider is up to no good. The truth is obviously more complicated, and leaders like Jennifer Belden prove that there are ways to protect residents’ rights while also …
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Speaking Up for Nursing Home Residents Everywhere
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42:21As someone in her 40s living with multiple rare autoimmune diseases, Nancy Stevens doesn’t necessarily seem like a typical nursing home resident. But her journey through the long-term care system came with the same frustrations, challenges, and disappointments experienced far too often by people twice her age. Stevens uses her experiences as fuel t…
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In today’s episode, Beth Furlong, RN, Community Relations Manager, and Hilary Camino, a certified neurologic music therapist at Sage Living in Jackson, Wyo., sit down with Susan Ryan. Furlong offers a history of the Living Center and its evolution into Sage Living, emphasizing the need for a larger, more home-like space. She describes the collabora…
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Working Toward Equity in the Aging Experience
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41:18Equity in aging is a topic that must be discussed more often in the field of eldercare. Today, Susan Ryan sits down with guest Marvell Adams Jr. to address this topic head on. Together, they unpack the many ways in which he is working to dismantle inequities in aging and create communities of inclusion. Leveraging his two decades of work in the agi…
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Episode #115: Betsy By Herself - The World is Evolving. Are You?
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14:03In this episode, Betsy dives deep into the transformative power of small, everyday actions. Drawing on personal experiences, she talks about how individual action can actually drive collective impact. What's your role in creating change? From environmental stewardship to social justice, the episode explores the interconnectedness of personal respon…
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A Pacesetter for Positive Change in Dementia Care
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1:00:14To be the developer of The Green House Project’s BEST LIFE Approach for supporting persons living with dementia, it takes a very special commitment to person-directed living, the dignity of risk taking, and maintaining mobility. This is certainly the case for today’s guest, Anne Ellett. As a certified nurse practitioner and gerontological nurse, a …
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