Best Convenience Store Management Training Podcasts (2025)

1
128 | Struggling to Lose Weight After 40? 3 Metabolism Mistakes Holding You Back 16:22

Play Pause

16h ago16:22

16:22

Is your metabolism slowing down after 40? You’re not imagining it. Weight gain, stubborn belly fat, low energy, and disrupted sleep are all signs your metabolism and hormones have shifted—and sometimes, the very things you do to “fix it” are actually making it worse. In this episode, I’m breaking down the 3 common mistakes women over 40 make that s…

1
127 | Waking Up Tired and Gaining Weight? How Cortisol Is Blocking Fat Loss After 40 19:32

8d ago19:32

19:32

Struggling with weight gain after 40, stubborn belly fat, poor sleep, or constant stress? It may not be your willpower—it’s cortisol, your body’s main stress hormone. In this episode of [Podcast Name], I’m breaking down how stress, sleep, and cortisol are deeply connected—and why high cortisol keeps women in perimenopause and menopause tired, anxio…

1
126 | 3 Reasons Your Metabolism Slows After 40 — And How to Fix Each One 21:14

15d ago21:14

21:14

Is your waistline creeping up, energy crashing by mid-afternoon, and nothing new has really changed? You’re not imagining it—after 40, your metabolism really does shift. But it’s not “broken,” and you don’t need another restrictive diet to fix it. In this episode, I’m breaking down 3 surprising reasons your metabolism slows after 40—and the one sim…

1
125 | 5 Free Ways to Boost Your Metabolism After 40 (Backed by Science) 14:26

22d ago14:26

14:26

Tired of feeling stuck with slow metabolism, stubborn belly fat, and low energy? In this episode, I share five completely free, science-informed habits that help women over 40 boost metabolism naturally—no supplements or hardcore workouts required. These simple shifts support hormone balance, better sleep, steadier blood sugar, and sustainable weig…

1
124 | Food Temptations Slowing Your Weight Loss After 40? Try This One No-Willpower Strategy 15:17

29d ago15:17

15:17

If you’ve ever found yourself thinking “I’ve had a hard day… I deserve this treat” — only to regret it later — you’re not alone. In this episode, you’ll hear a powerful replay from inside my Metabolic Mastery for Women Over 40 group coaching program, where we tackled the question: “How do I shift my mindset from ‘I deserve this food’ to ‘I deserve …

1
123 | Stop Sugar Cravings With These 3 Nutrition Strategies for Women Over 40 19:21

1M ago19:21

19:21

If you feel like you're constantly fighting sugar cravings — especially in the afternoon or after dinner — you're not alone. In today’s episode, I’m sharing 3 simple nutrition strategies that can help turn off those cravings for good. We’ll talk about why skipping breakfast backfires, how protein helps with belly fat and blood sugar, and why moving…

1
122 | Considering a Quick Fix Diet After 40? Here’s What to Do Instead 23:08

1M ago23:08

23:08

If you’ve ever Googled “how to lose 10 pounds in a week” — this episode is for you. I know you want results, fast. But after 40, your metabolism, hormones, and stress response don’t work the same way they used to. That quick-fix detox, diet tea, or low-calorie crash plan? It’s not just unhelpful — it’s actually making things worse. In this episode,…

1
121 | Waking Up at 3AM and Can’t Fall Back Asleep After 40? 3 Ways to Reset Your Hormones 18:31

2M ago18:31

18:31

Are you over 40 and constantly waking up at 3AM — wide awake, anxious, and unable to fall back asleep? You’re not alone, and you’re not broken. This common midlife sleep disruption is often a sign that your cortisol and melatonin rhythms are out of sync — and in this episode, I’ll show you how to gently reset them. We’ll explore why your hormones, …

1
120 | Struggling to Lose Weight After 40? 5 Proven Steps to Kickstart Your Weight Loss 14:27

2M ago14:27

14:27

If you’ve hit your 40s and suddenly noticed stubborn belly fat, weight gain that won’t budge, low energy, and restless sleep — you’re not imagining it, and you’re not alone. In this episode, I’m pulling back the curtain on what I did consistently for a full year that completely transformed my body, metabolism, and energy after 40. And here’s the tw…

1
119 | 5 Signs Cortisol Is Sabotaging Your Weight Loss After 40 15:50

2M ago15:50

15:50

Struggling to lose belly fat, dealing with intense cravings, or waking up in the middle of the night and can’t get back to sleep? It might not be your diet — it could be your cortisol. In this episode, I’m breaking down 5 sneaky signs cortisol is sabotaging your weight loss after 40 and what most women completely miss about how stress hormones affe…

1
118 | How to Retrain Your Metabolism to Burn Fat, Not Store It — Even After 40 19:39

2M ago19:39

19:39

Struggling to lose weight after 40? Feeling like no matter how clean you eat or how much you exercise, the scale won’t budge — especially around your belly? You’re not imagining it. Your metabolism does change in perimenopause and menopause, but the good news is: you can retrain it. In this episode, I’m breaking down exactly how your metabolism wor…

1
117 | Are Your Supplements Causing You to Gain Weight? 4 Things to Check Right Now 18:41

3M ago18:41

18:41

Could your daily supplements be secretly making you gain weight? In this eye-opening episode, we’re breaking down the top 4 supplements that may be working against your metabolism, especially for women over 40 navigating perimenopause, belly fat, and stubborn weight gain. You’ll learn: ✅ Why rancid fish oil can increase inflammation and trigger fat…

1
Episode 25: Role-Playing - Your Training Secret Weapon 4:23

3M ago4:23

4:23

Smoke Break - Episode 25: Role-Playing - Your Training Secret Weapon Episode Duration: 8 minutes Join host Mike Hernandez as he reveals how role-playing transforms awkward training sessions into powerful skill-building experiences that boost customer service confidence. Learn proven techniques from successful store owners who've used role-playing t…

1
Episode 25: Creating Powerful Compliance Checklists 4:23

3M ago4:23

4:23

Smoke Break - Episode 25: Creating Powerful Compliance Checklists Episode Duration: 9 minutes Join host Mike Hernandez as he reveals how to create compliance checklists that actually work in the real world of convenience store operations. Learn to build customized tools that reflect each store's unique characteristics, engage your team in the devel…

1
Episode 25 - OSHA Inspections: Be Ready, Not Worried 3:11

3M ago3:11

3:11

Smoke Break - Episode 25: OSHA Inspections: Be Ready, Not Worried Episode Duration: 7 minutes Join host Mike Hernandez as he transforms OSHA inspection anxiety into confidence through proper preparation and daily readiness practices. Learn how to maintain inspection-ready standards every day, organize essential documentation, and train your team to…

1
Episode 25: De-escalating Tense Situations 3:29

3M ago3:29

3:29

Smoke Break - Episode 25: De-escalating Tense Situations Episode Duration: 6 minutes Join host Mike Hernandez as he reveals essential de-escalation techniques that transform heated confrontations into manageable conversations. Learn proven strategies for maintaining calm under pressure, using language that defuses tension, and creating safe environ…

1
116 | Struggling to Lose Belly Fat After 40? 4 Mistakes You Don’t Realize You’re Making 19:23

3M ago19:23

19:23

are you fed up with that stubborn belly fat that refuses to budge no matter how “clean” you eat or how hard you work out? You are not alone. This is the #1 complaint I hear from women over 40, and I was right there with you. In this episode, I’m breaking down why belly fat is so hard to lose after 40 — and the four sneaky mistakes you might be maki…

1
Episode 24: Mastering Problem Resolution 4:20

3M ago4:20

4:20

Smoke Break - Episode 24: Mastering Problem Resolution Episode Duration: 9 minutes Join host Mike Hernandez as he transforms how you view customer complaints and problems, revealing how effective resolution strategies can turn unhappy customers into loyal advocates. Learn proven techniques from successful store owners who've mastered the art of tur…

1
Episode 24: Staying Ahead of Safety Regulations 3:28

3M ago3:28

3:28

Smoke Break - Episode 24: Staying Ahead of Safety Regulations Episode Duration: 8 minutes Join host Mike Hernandez for the final episode of the health and safety series as he reveals how to stay ahead of ever-changing safety regulations. Learn proactive strategies for monitoring regulatory changes, building industry networks for early warnings, and…

1
Episode 24 - Incident Reports: Getting the Details Right 3:07

3M ago3:07

3:07

Smoke Break - Episode 24: Incident Reports: Getting the Details Right Episode Duration: 7 minutes Join host Mike Hernandez as he reveals how proper incident reporting protects your store from major complications and liability issues. Learn comprehensive documentation strategies for all types of incidents, from customer injuries to near-misses, and …

1
Episode 24: The Power of Empathy in Communication 3:02

3M ago3:02

3:02

Smoke Break - Episode 24: The Power of Empathy in Communication Episode Duration: 6 minutes Join host Mike Hernandez as he reveals how empathetic communication transforms challenging customer interactions into positive experiences that build trust and loyalty. Learn practical techniques for understanding customer perspectives, using language that v…

1
115 | Feeling Anxious, Wired & Exhausted? Here’s How to Get Out of Burnout for Good — With Shan Wright 18:17

3M ago18:17

18:17

If you’ve been feeling anxious, wired, exhausted, and like your body is working against you after 40 — this episode is for you. In Part 2 of my conversation with Shan Wright, a registered nurse and burnout recovery coach, we’re breaking down exactly what you can do to get out of burnout, calm your anxious mind, balance your mood, and start feeling …

1
114 | Anxious, Irritable & Gaining Weight After 40? It Could Be Burnout - With Shan Wright 26:13

3M ago26:13

26:13

Feeling anxious, irritable, and noticing stubborn weight gain after 40? You’re not alone — and it might not be “just stress” or hormones. In this episode, I’m joined by Registered Nurse and burnout recovery expert Shan Wright to unpack the sneaky signs of burnout most women miss. Shan opens up about her own burnout journey, the mistakes she made wh…

1
Episode 23: Product Knowledge - Your Secret Service Weapon 3:53

3M ago3:53

3:53

Smoke Break - Episode 23: Product Knowledge - Your Secret Service Weapon Episode Duration: 9 minutes Join host Mike Hernandez as he reveals how deep product knowledge transforms your staff from order-takers into customer service experts. Learn proven strategies from successful store owners who've turned product expertise into a competitive advantag…

1
Episode 23: Building Emergency Response Partnerships 3:14

3M ago3:14

3:14

Smoke Break - Episode 23: Building Emergency Response Partnerships Episode Duration: 8 minutes Join host Mike Hernandez as he reveals how to build strategic partnerships with local emergency responders that can save lives and protect your stores during critical situations. Learn proactive relationship-building strategies with fire departments, poli…

1
Episode 23 - When Accidents Happen: First Response Matters 3:15

3M ago3:15

3:15

Smoke Break - Episode 23: When Accidents Happen: First Response Matters Episode Duration: 7 minutes Join host Mike Hernandez as he guides you through critical first response procedures when workplace accidents occur. Learn how your actions in the first few minutes can significantly impact outcomes, from scene safety assessment to proper documentati…

1
Episode 23: Clear and Concise Communication 3:11

3M ago3:11

3:11

Smoke Break - Episode 23: Clear and Concise Communication Episode Duration: 6 minutes Join host Mike Hernandez as he reveals the essential communication skills that make assistant managers more effective in fast-paced convenience store environments. Learn how to deliver messages quickly and clearly to customers and team members, prioritize informat…

1
113 | Why Weight Loss Won’t Fix Your Metabolism (And What Actually Will) 14:12

3M ago14:12

14:12

If you’ve ever thought “If I could just lose weight, I’d feel better” — this episode is for you. In today’s conversation, we’re unpacking the big mistake women over 40 keep making when it comes to weight loss, metabolism, and long-term health. Weight loss and health are not the same thing. You can shed pounds and still struggle with fatigue, bloati…

1
Episode 22: The Impact of Store Cleanliness 4:07

3M ago4:07

4:07

Smoke Break - Episode 22: The Impact of Store Cleanliness Episode Duration: 9 minutes Join host Mike Hernandez as he reveals how store cleanliness directly impacts customer perception, shopping behavior, and sales success. Learn proven strategies from real store transformations that show how smart cleaning systems, staff engagement, and attention t…

1
Episode 22: Creating Safety Incentive Programs That Work 3:22

3M ago3:22

3:22

Smoke Break - Episode 22: Creating Safety Incentive Programs That Work Episode Duration: 7 minutes Join host Mike Hernandez as he reveals how to build safety incentive programs that actually change behavior and strengthen safety culture across your district. Learn why traditional accident-free day rewards can backfire and discover proven strategies…

1
Episode 22 - Emergency Planning: Ready for Anything 4:16

3M ago4:16

4:16

Smoke Break - Episode 22: Emergency Planning: Ready for Anything Episode Duration: 8 minutes Join host Mike Hernandez as he guides you through comprehensive emergency planning that protects your team and customers when seconds count. Learn how to create actionable emergency procedures, assign specific roles, and conduct effective drills that prepar…

1
Smoke Break - Episode 22: The Art of Active Listening 3:16

3M ago3:16

3:16

Smoke Break - Episode 22: The Art of Active Listening Episode Duration: 6 minutes Join host Mike Hernandez as he reveals the difference between simply hearing customers and truly listening to them. Learn essential active listening techniques that transform customer interactions, build stronger relationships, and help you resolve issues more effecti…

1
112 | How to Feel Confident in Your Clothes Again After 40 with Heather Riggs 26:38

3M ago26:38

26:38

If your closet feels like it’s working against you these days, you are not alone. One of the biggest struggles women face in perimenopause and menopause is watching their body — and waistline — change, and feeling like nothing in their wardrobe fits or flatters the same way it used to. In this episode, I’m joined by Heather Riggs, host of the Her S…

1
111 | My #1 Non-Negotiable for Weight Loss and Hormone Balance After 40 11:25

4M ago11:25

11:25

Are you over 40 and feeling stuck with weight gain, low energy, mood swings, or stubborn belly fat? In this episode, I’m sharing the one non-negotiable habit that completely changed my health, balanced my hormones, and helped me finally feel like myself again after 40. We’ll talk about why having one simple, grounding daily habit is essential for w…

1
Episode 21: Mastering Efficient Checkout 3:54

4M ago3:54

3:54

Smoke Break - Episode 21: Mastering Efficient Checkout Episode Duration: 9 minutes Join host Mike Hernandez as he shares proven strategies for transforming slow, frustrating checkout experiences into swift, memorable interactions that keep customers coming back. Learn how independent store owners have dramatically reduced wait times and improved cu…

1
Episode 21: Employee Safety Training That Sticks 3:04

4M ago3:04

3:04

Smoke Break - Episode 21: Employee Safety Training That Sticks Episode Duration: 8 minutes Join host Mike Hernandez as he reveals how to transform ineffective safety training into engaging, memorable programs that actually prevent accidents. Learn proven techniques for creating lasting safety habits across your district through storytelling, hands-…

1
Episode 21 - OSHA Basics: What Every Store Manager Must Know 3:17

4M ago3:17

3:17

Smoke Break - Episode 21: OSHA Basics: What Every Store Manager Must Know Episode Duration: 7 minutes Join host Mike Hernandez as he demystifies OSHA regulations with practical, actionable guidance for convenience store managers. Learn the essential safety requirements that protect your team and keep your store compliant, from hazard communication …

1
Episode 21: Putting It All Together - Creating the Ultimate Customer Experience 3:01

4M ago3:01

3:01

Smoke Break - Episode 21: Putting It All Together - Creating the Ultimate Customer Experience Episode Duration: 6 minutes Join host Mike Hernandez as he demonstrates how to combine all customer service skills into seamless, exceptional experiences. Learn how to blend cue reading, empathy, needs anticipation, and expectation management to create mem…

1
110 | Is Your Weight Gain After 40 Really About Hormones — Or Are You Just Eating Too Much? 17:34

4M ago17:34

17:34

Is your weight gain after 40 really just about hormones — or are you eating too much? 🤔 In this episode, we’re breaking down one of the biggest myths about midlife weight gain and uncovering the truth about what’s actually happening inside your body during perimenopause and menopause. You’ll learn how hormonal changes like declining estrogen and ri…

1
109 | Is Emotional Baggage Wrecking Your Metabolism? Why Your Body Feels Stuck 8:20

4M ago8:20

8:20

If you’re a woman over 40 dealing with low energy, stubborn weight gain, menopause symptoms like hot flashes and bloating, or just feeling emotionally exhausted — this episode is for you. In today’s episode, I’m shifting gears and addressing these menopause and perimenopause symptoms from a different angle. We’re digging into how unhealed trauma, c…

1
Legal and Regulatory Compliance 20:40

4M ago20:40

20:40

Episode 68 Show Notes: Legal and Regulatory Compliance Episode Description In this final episode of the "Drive" series from C-Store Center, host Mike Hernandez tackles the critical topic that affects every aspect of convenience store operations - legal and regulatory compliance. Discover how Maria Rodriguez transformed her district from averaging t…

1
Convenience Store Success: Program Recap and Future Outlook 20:57

4M ago20:57

20:57

Episode 77 Show Notes: Convenience Store Success - Program Recap and Future Outlook Episode Description In this milestone final episode of the "Thrive" series from C-Store Center, host Mike Hernandez celebrates the journey we've taken together and charts the exciting path forward for convenience store leaders. Join us as we explore the remarkable s…

1
Staying on Track: Managing Interruptions in Store Operations 18:32

4M ago18:32

18:32

Episode 68 Show Notes: Staying on Track - Managing Interruptions in Store Operations Episode Description In this final episode of the "Survive" series from C-Store Center, host Mike Hernandez tackles one of the biggest challenges assistant managers face - the constant interruptions that derail productivity and focus. Discover how Marcus transformed…

1
Episode 20: The Art of Greeting and Assisting Customers 4:33

4M ago4:33

4:33

Smoke Break - Episode 20: The Art of Greeting and Assisting Customers Episode Duration: 9 minutes Join host Mike Hernandez as he shares powerful stories and proven strategies for transforming customer experiences through effective greeting practices. Learn how independent store owners like you have significantly increased customer loyalty and sales…

1
Episode 20: Record Keeping - Your Safety Net 3:25

4M ago3:25

3:25

Smoke Break - Episode 20: Record Keeping - Your Safety Net Episode Duration: 7 minutes Join host Mike Hernandez as he reveals why effective documentation is crucial for health and safety compliance across your district. Learn how proper record keeping serves as both protection during inspections and a valuable management tool that identifies operat…

1
Episode 20 - When Things Go Wrong: Food Safety Emergency Response 3:35

4M ago3:35

3:35

Smoke Break - Episode 20: When Things Go Wrong: Food Safety Emergency Response Episode Duration: 8 minutes Join host Mike Hernandez as he provides essential guidance for handling food safety emergencies in your convenience store. Learn how to develop an effective crisis response plan for situations like power outages, product recalls, and foodborne…

1
Episode 20: Reading and Responding to Customer Cues 3:06

4M ago3:06

3:06

Smoke Break - Episode 20: Reading and Responding to Customer Cues Episode Duration: 6 minutes Join host Mike Hernandez as he reveals how to interpret and react to the silent signals customers communicate through their body language, tone, and expressions. Learn why understanding these non-verbal cues is essential for providing exceptional service a…

1
108 | Which Stress Phase Are You In? The 3 Stages of Adrenal Dysfunction (And How to Fix It) 16:00

4M ago16:00

16:00

Ever feel like stress hits you differently now that you’re over 40? One minute you’re snapping at everyone, the next you’re crying in your car… and then you’re just numb, barely getting through the day. If that sounds familiar, this episode is for you. In Episode 108: Which Stress Phase Are You In? The 3 Stages of Adrenal Dysfunction (And How to Fi…

1
107 | 3 Foods to Balance Hormones, Support Gut Health, and Boost Metabolism After 40 14:21

4M ago14:21

14:21

Feeling bloated, puffy, or like your metabolism has hit a wall after 40? You’re not alone — and your food choices might be playing a bigger role than you think. In this episode, I’m breaking down 3 simple, gut-friendly foods that support hormone balance and metabolism after 40 — and the best part? Most people can tolerate these, even if you’ve been…

1
Ensuring Employee and Customer Safety 21:59

4M ago21:59

21:59

Episode 67 Show Notes: Ensuring Employee and Customer Safety Episode Description In this crucial episode of "Drive from C-Store Center," host Mike Hernandez explores comprehensive safety strategies that protect both employees and customers while enhancing business operations. Learn how one district manager reduced safety incidents by 70%, decreased…