CollisionCast is the premier collision repair industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.
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Collision Repair Shop Podcasts
On Body Bangin' we will be talking about all things "body"...auto body that is! I'm Micki Woods, a marketing and business growth specialist for the collision industry. As a former shop owner I understand that there is so much information out there that sometimes it seems like we are trying to drink out of a fire hose, yet we are so thirsty for quality information. On the Body Bangin' podcast we will have a fun time while talking about small and large topics with a variety of guests from arou ...
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Hear the latest from Kristen about what's going in the collision industry. Collision Hub can help you make new connections, better follow industry events, and catch up on industry news and job opportunities.
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Welcome to The Mind-Wrench Podcast, your go-to resource for personal and professional development in the automotive repair industry. Discover effective strategies to elevate your life to the next level, applicable not just for auto professionals, but for anyone seeking personal growth. Join our knowledgeable host, industry veteran Rick Selover, as he imparts practical insights on mindset, self-improvement, and leadership, enabling you to run a thriving shop and lead a more fulfilling life. T ...
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Welcome to Danilchuk Auto Body, where automotive craftsmanship meets precision collision repair and customization. We take pride in being your go-to destination for top-notch auto body services in Boston. At Danilchuk Auto Body, we’re not just fixing cars; we’re transforming them into pristine works of art.
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Welcome to Your Business, Your Life with Matt DiFrancesco, your personal financial quarterback. Business owners needs are a bit different; aligning your business and family are critical to your success – We help with your unique challenges so you reach your financial goals. Your business – your life, it’s our priority at Di Francesco Virtual Family Office. Let’s get started
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The Collision Repair Step Too Many Shops Skip | Ep. 128
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35:02What does it really take to repair cars the right way, protect your shop from liability, and actually get paid for the work you do? In this power-packed episode of Body Bangin’, I sat down with Alex Stapleton (North American Sales & Marketing Director at Spanesi) to dig into the real ROI of pre-measuring—and why it’s the missing link in too many sh…
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117. Why You Need an Advisor as Conductor of Your Financial Life
16:01
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16:01Most shop owners have a CPA, an attorney, and maybe a financial advisor—but without a conductor, progress stalls. That’s why you need someone to act as the conductor, bringing all the pieces together. In this episode, Matt Di Francesco shares how the right advisor can quarterback the process, providing emotional guidance, holistic oversight, strate…
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Collision Coffee Talk: Tesla Admits Problem! DRP Nightmare and Insurer Premeditated Actions TPA
1:19:08
1:19:08
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1:19:08You have got to hear the latest developments across the world of insurance, OEM and collision repair. Grab your cup, this one is a bit crazy! GM Website Revels Deeper Issues with Certification and Locator The Consolidation Game Has Ended, or Is it Now Just Being Played With Independent Shop Owners Dramatic Changes On The Horizon For DRP Contracts T…
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3 Marketing Strategies for Collision Shops | Ep. #129
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21:08What does it really take to bring more cars through the door, win trust in your community, and future-proof your shop’s marketing? In this special solo episode of Body Bangin’, I’m breaking down the 3 most common questions I get about marketing in the collision repair industry, straight, simple, and actionable. Here’s what you’ll learn: - Why SEO (…
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Mark Allen Talks About Audi's New Roadside Events Platform
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28:55Owners of late-model Audis can better find your Audi Authorized shop with the OEM's latest offering. Mark Allen, manager of collision equipment and EV after sales service at Audi of America, joins the CollisionCast to talk about the Audi Roadside Events Platform, a telematics-based roadside assistance and collision notification platform available i…
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Collision Coffee Talk: Tesla Is Burning and Copart Declares WAR on Bodyshops
1:18:25
1:18:25
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1:18:25As Fall approaches, major developments continue in the Collision Repair Industry. Tesla faces new legal challenges, hackers target original equipment manufacturers, and Copart intensifies its stance against bodyshops and repairable vehicles. Meanwhile, Michigan has issued strong guidance to insurers regarding claim handling in a recent total loss c…
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Episode #208 -Financial Fitness -w/Bill Park-Crunchit Financial
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57:17Send us a text Podcast Show Notes: What happens when a collision repair veteran who started as a tech at 15, built a 4-location MSO with nearly 100 employees, and owned 13 shops with four successful exits, decides to fix the financial challenges body shop owners face? The result is transformational. In this weeks’ episode, Bill Park shares his rema…
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116. Leadership, Neurochemistry, and Life Beyond the Shop with John Stuef
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29:13
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29:13The collision industry has evolved from handwritten estimates to automation, but one thing remains constant—people. In this episode, Matt DiFrancesco talks with John Stuef, a 40-year industry veteran, about what decades in business taught him about leadership, human behavior, and motivation. John shares how neurochemistry shapes culture, why balanc…
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Leadership isn’t just for those with a title. Every team member has a leadership role. Whether you're a manager or a technician, success comes from shared vision, ownership, and consistent action. Great cultures are built intentionally by people who lead from the front, together. Everyone, regardless of their role, has the power (and responsibility…
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Collision Coffee Talk: She Started A Fight and It's Bad! Shop Sued For ADAS! DRP Fails…… Again
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1:35:55It’s Labor Day and we know it’s not just us who is working in the collision repair industry. This morning we’re going to tackle some uncomfortable topics and call out a few problems. 0:00 Welcome 5:19 DRP Fails Post Repair Inspection… Shocker 22:02 EV Sales Are Dumping 24:26 Michael Jordan Sued For NASCAR Text Messages??? 25:37 OEs Stop ADAS Level …
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Episode #207 -Immersion: A Faster Way to Learn
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15:47Send us a text **🎙️ Podcast Show Notes: Ever catch yourself saying, “I’ll get to that when I have more time”—whether it’s learning EV repair, ADAS calibrations, or blueprinting for your shop? The problem is, “someday” rarely shows up, and while you’re waiting, competitors are already leveling up. That’s where immersion comes in—a game-changing way …
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115. 5 Important Things You Need To Know About Conference Season
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13:19Going to industry conferences can be one of the most valuable investments you make in your shop’s future. Stepping away during the busy season might feel impossible, but the connections, insights, and strategies you gain at these events often pay dividends long after you return home. In this episode, Matt Di Francesco breaks down why events like th…
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Preparing Your Shop for In-House ADAS Calibration
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30:49There are several reasons to consider adding ADAS calibration, including reducing cycle time, offering a profitable service, or gaining control over quality. Steve Dawson, regional manager in the Washington, D.C., area for Hunter Engineering, joins the CollisionCast to talk about what you might need for a facility and the return on investment you c…
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Collision Coffee Talk: Insurance Claims, Mental Health, Tesla Fire, DRP Repair Issues, Industry News
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1:20:52Collision Coffee Talk: Insurance Claims, Mental Health, Tesla Fire, DRP Repair Issues, Industry News • Collision Repair Industry Updates • Insurance Claims Explained • Mental Health in Collision Repair • Tesla Fire Incident Discussion • Direct Repair Programs (DRP) and Vehicle Safety Challenges • Consumer Education: Blending in Paint Repair • Bloom…
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Are you a manager, or are you a leader? Do you know the distinction? If you are setting specific outcomes and making sure projects are moving forward, not just waiting until the deadline, you’re likely a leader, someone who follows up and follows through. For over 30 years, Mike Jones, president and master trainer at Discover Leadership Training, h…
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The Truth About Collision Certifications | Ep. #127
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1:05:28What does it really take to build trust, lead with integrity, and shape the future of the collision industry? In this power-packed episode of Body Bangin’, I sat down with three leaders who aren’t afraid to get real about certifications, training, and what shops need to do right now to thrive: 👉 Steve Fishe – Owner of Plan B Auto Body & President o…
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Collision Coffee Talk: Mr. Bad Faith Interview and Allstate Makes HUGE Email Mistake
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1:37:30It's no secret how we feel about legal issues and Bad Faith situations. You'll want to check out this interview and see how it effects collision repair. We're also going to talk about some of the comments left lately on past episodes.By Kristen Felder
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Episode #206 -Top of the Mountain and Still Climbing! -w/Jesse Parks
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55:29Send us a text **🎙️ Podcast Show Notes: What happens when a collision repair expert decides to completely rethink how body shops operate? This week, Jesse Parks, Managing Director of Freeman Collision, shares how his West Coast shop achieved both Toyota and Lexus Certified Collision Center of the Year awards by disrupting traditional business model…
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114. Emotional Challenges of Transitioning Your Shop
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10:45Most shop owners spend years building their business—but when it’s time to exit, many are caught off guard by the emotional toll of letting go. In fact, 75% of owners regret their decision within a year, often due to a loss of identity and a lack of purpose after the exit. In this episode, Matt Di Francesco explores the emotional challenges of tran…
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Calibration Crisis: How Drivers' Safety May Be Placed at Risk
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33:54As it relates to ADAS calibrations in collision repair shops, what is the skill level of technicians? AirPro Diagnostics conducted a survey and presented the data to professors at the University of North Florida in Jacksonville, Florida, for analysis. The 26-page report from Dr. Debbie Wang and Dr. Pingying Zhang, "Skilled Labor Shortage in Auto Co…
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Collision Coffee Talk: The Champion’s Crashing? ADAS Is Terrifying and Ransomware Attacks Increase
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1:11:51
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1:11:51Collision Coffee Talk: Are The Champion’s Crashing? ADAS Is Terrifying and Ransomware Attacks Increase It’s true, we are the best at what we do, and this week’s Collision Coffee Talk says it all. We’ll dive into the Moody’s financial downgrade of Crash Champions from stable to Negative. What does that mean, not just Crash, but for every MSO or DRP …
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How Training and Development Drive Success at CARSTAR
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25:38In this episode, we explore the critical role that training and development play in driving success at CARSTAR, one of the leading collision repair networks in the country. Our guest, a proud CARSTAR owner, opens up about the inspiration behind making employee growth a top priority and how this focus has transformed both their team and customer exp…
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Don’t Sell Your Shop Without Hearing This First | Ep. #126
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49:09What happens when the money meets the mission in the collision world? In this value-packed episode of Body Bangin’, we bring together two powerhouse voices shaping the future of the industry: 👉 Laura Gay, founder of Consolidation Coach and host of Consolidation Nation 👉 Matt DiFrancesco, collision financial advisor and host of Your Business, Your L…
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Collision Coffee Talk: Caliber Makes An Exit Plan and Tesla Is Smacked By Jury In Florida
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1:18:35It was an interesting week in the world of Collision Repair. As we kick off the first full week of August, lets talk about a few things. The Absurdity of leaders in this industry Caliber Files For Intial IPO Is Journalism In Our Industry A Hoax? Tesla is hammered by a Jury in Florida and the DMV in California Are current pay models holding back the…
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Episode #205- Growth: A Basic Human Need -feat./Tony Robbins
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20:15Send us a text **🎙️ Podcast Show Notes: What determines whether you're merely existing or truly living a fulfilled life? The answer lies in understanding if you're a "grower" or a "grinder" – a distinction that transcends job titles and applies to everyone touching your business ecosystem. 🔹Do you enjoy the hard work you do daily, but yet feel unfu…
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Collision Coffee Talk: Ford Sucks! Association Issues Apology And Math with Mike Anderson
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51:56All jokes and memes aside, it is now official from the US Government... Ford officially sucks at making vehicles. No reallly, they now hold the record for most recalls issued in a single year by any OE EVER and it's only July. Still plenty of them to raise that number to something that most likely no OE will ever take from them. But, how does that …
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113. Revolutionizing Tech Support in the Collision Industry with Jason Bartanen
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32:27echnicians are the heartbeat of the collision repair industry, but they’re often underserved when it comes to education, support, and long-term growth. As the demand for skilled labor rises, the need to invest in technician development has never been more urgent. In this episode, Matt Di Francesco talks with Jason Bartanen, founder of Collision Pro…
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For anyone who has ever uttered the words, “failure is not an option,” Mike Jones, president and master trainer at Discover Leadership Training, has a message you should consider. In this special edition of CollisionCast, Jones, who works extensively with small to medium-sized business owners and their teams on evolving to improve, talks with Chris…
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The Truth About Accountability in Collision Repair | Ep #125
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1:30:24In this no-holds-barred episode, Micki Woods sits down with Kyle Motzkus and Clay Hoberecht, two industry pros who say what others won’t. They get brutally honest about the lack of accountability in the collision world, calling out fake certifications, clout-chasers, and shops that talk a big game but don’t follow OEM procedures. What you’ll hear: …
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Collision Coffee Talk: Progressive Makes Class Worthy Legal Error and The Just Jack Awards!
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1:12:58
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1:12:58The Just Jack Award(s) Introduced Progressive Makes Class Worthy Legal Error with DV Letter OEs Going After Their Own Dealers? They Don’t Make Em’ Like They Use To! Late Model vs Classic Collision Replevin Cases Increasing On East Coast AI Lawsuits IncreasingBy Kristen Felder
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Slow Sales? Shop Profits' Greg Lobsiger Shares How to Help Turn Things Around
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33:22At a time when many across the country are experiencing slowing sales, Greg Lobsiger, owner of Loren's Body Shop in Bluffton, Indiana, and monthly FenderBender Shop Profits columnist, had the best sales month since his grandfather opened the shop in 1951. Lobsiger offers a message of hope and a few tips shop owners and operators can implement immed…
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Episode #204- Sometimes you have to Burn the Boats!
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14:08Send us a text **🎙️ Podcast Show Notes: Ever stood at one of life’s crossroads, knowing a better path exists but struggling to leave the comfortable one behind? That's exactly the dilemma this episode tackles through the powerful metaphor of "burning the boats." 🔥⛵ The concept traces back to 1519 when Hernan Cortes ordered his men to destroy their …
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Collision Coffee Talk: Used ADAS Sensors And Progressive Tactic Backfires!
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56:46Welcome to Monday July 14, 2025 and Collision Coffee Talk. In this episode we cover Insurers and LKQ Corporation List Used ADAS Sensors as Parts In Estimating Systems State Farm Doubles Down On Seatbelt Safety Inspections As Included Progressive Adjuster Defines A fail in Negotiation With Bodyshop CARSTAR shop in NY With Repair Fails Found In Post …
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112. Exploring the Benefits and Complexities of ESOPs for Collision Shop Owners with Steven Golden
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32:07Collision shop owners exploring succession planning are hearing more about ESOPs—and for good reason. These employee stock ownership plans offer a unique way to create liquidity while keeping the business intact and rewarding the team that helped build it. In this episode, Matt Di Francesco sits down with Steven Golden, ESOP expert and managing dir…
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Talking Tariffs with Greg Horn of PartsTrader
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31:14The on-again, off-again nature of the various tariffs that apply to our industry can be confusing. To help our listeners gain a better understanding of what tariffs currently apply and how they could soon affect collision repairers, we talk with veteran analyst PartsTrader Chief Industry Relations Officer Greg Horn. Go here for a summary on FenderB…
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Mental Health in Collision Repair | Ep #124
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45:17In this powerful and deeply personal episode, Micki Woods sits down with industry leader Andy Tylka, owner of Tag Auto Group and founder of Brake the Stigma, to talk openly about mental health in the collision industry. This isn’t your typical business podcast. Andy shares his own mental health journey, from years of struggle and stigma to building…
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Collision Coffee Talk: Clownsultants and AI Are Dumb!
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1:12:12It's late but it's here. In this episode of Collision Coffee Talk we'll Discuss: Using AI for Vehicle Repair Or Claims Communication Clownsultants Need To Know Their Role Driven Brands and State Farm Make Huge Safety Decision Auto-Owners Allows DRPs Total Loss Charges Toyota Steps in Legal Nightmare WA Insurance Commissioner Starts Board To Oversee…
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Collision Coffee Talk: SCRS Is Wrong, I-CAR Is Right and CCC is Canceling Customers
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1:05:47After a miss last week due to court, we're back and taking on some people and organizations in the industry head on. CCC is Canceling Customer Accounts I-CAR Does The Right Thing WIth Their Board... Sorry SCRS Progressive Claims #1 Insurer Hertz Is Scanning Cars For Damage At Airports MA Storage Lawsuit Favors Insurer…
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Episode #203- Resiliency & The Power of Mental Rehearsal -w/Brian Tracy
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9:35
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9:35Send us a text Episode Notes: In this short, but valuable episode of Mind Wrench, we dive into the power of resilience as the key differentiator between success and struggle in both business and life. Resilience is the invisible backbone of achievement, enabling individuals to bounce back from adversity swiftly and maintain focus. Author & keynote …
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How Two Shop Owners Changed Collision Repair | Ep #123
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54:26In this powerful episode, Micki Woods is joined by Jeff Butler and Justin Lewis—two shop owners who fought for years to protect collision shops and consumers alike, and won. They helped pass a groundbreaking Right to Appraisal (RTA) bill in Washington, and they’re here to share what every shop owner needs to know about it—and how to take action in …
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Changes Coming from BAR for California Repairers
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29:05In California, the Bureau of Automotive Repair is implementing new regulations July 1 that will change how collision repairers will do business. These changes will be detailed in the Write it Right guide, also on July 1. Andrew Batenhorst, body shop manager of Pacific BMW in Glendale, California, Glendale and Foothill chapter president of the Calif…
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Ep.#202- Beyond the Repair: Turning Soft Skills into Your Shop's Ultimate Advantage- w/Sheryl Driggers
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51:42Send us a text Episode Notes: The difference between a good collision repair shop and a truly exceptional one often boils down to one critical factor: how people feel when they interact with your business. Join us this week as Sheryl Driggers, former MSO owner and now lead CSR trainer for Mike Anderson's elite Spartan Groups, reveals the science an…
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Collision Coffee Talk: AM Parts DANGER! Shelter Creates Total Loss Unit To Control Bodyshops
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53:29Overall a pretty peaceful week for us, but more jobs slashed around the industry even in associations. So we're asking, what do you want to see change? What are you upset about? Fire off your issues! Ohh yeah, Aftermarket Parts continue to cause more problems and it's putting consumers lives in danger. Shelter Insurance is re-forming total loss uni…
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Vehicle complexity, including the growing average number of replacement parts — up by 15% — and lightweight parts that more often need to be replaced instead of repaired, means repair times are longer and the labor required for this is more specialized. This has increased severity. Meanwhile, claims frequency is down. In this CollisionCast episode,…
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4 Day Work Week at Auto Body Shops | Ep #122
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33:15In this value-packed episode, Micki Woods sits down with Kena Dacus, co-owner of Dacus Auto Body & Collision Repair, to uncover real-world strategies for shop owners who are ready to grow smarter, not harder in the collision repair industry. Here’s what you’ll learn: ✅ Insurance Headaches: Why getting paid for proper repairs (like safety inspection…
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Collision Coffee Talk: Fentanyl, New Jersey and Abandon Ship!!!!
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47:43While it was a very... very slow week in the collision repair news world it was at least a strange one! Bodyshop liablity and Fentanyl claims New Jersey sents RTA bill to the floor Speeding by Make and Model?? Cargo ship carrying EV and Hybrids catches fire south of Alaska Mazda Recall is reminder to Estimators to check every time.…
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Send us a text Episode Summary: In today’s episode, we break down the ultimate investment collision repair professionals often overlook — and it’s not in tools, equipment, or the stock market. We’re talking about personal development. Regardless of where you are in your business or life, investing in yourself pays out in ways no 401k ever will. Wit…
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Collision Coffee Talk: CCC, CARFAX and BMW With A Liability Twist!
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1:18:39As a news week it was slow, but that does not mean there isn’t a lot to talk about. Kristen dives in on some things that have been bothering her and the industry lately. CCC and Carfax Saga Continues CCC and BMW Make Announcement Dangers Of An LLC Drive By Inspection Liability Direct Repair As a Weapon…
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111. Challenges and Solutions for Internal Transfer
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12:48Internal transfer of a business might seem like the ideal way to keep your legacy alive—but without a clear plan and the right guidance, things often fall apart. In this episode, Matt DiFrancesco explores one of the most overlooked — and often misunderstood — succession strategies: the internal transfer. Whether to family members or key employees, …
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Collision Coffee Talk: DRP Shops Complain About DRP? WTF???
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1:12:57It was a week of double takes. DRP shops complaining about DRP programs and CAPA complaining that they some people were making knock off copies of their certification. You really just can not make up that amount of comic irony. In other news; The former CEO and Chairman of the Board of Progressive dies in a Tesla crash Tesla seems to want to review…
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