The Journal Podcast from the Chartered Insurance Institute, formerly CII Radio.
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Chartered Insurance Institute Podcasts

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Where it's AT - the Architectural Technology podcast
Chartered Institute of Architectural Technologists (CIAT)
Whether you're an AT, an industry collaborator, or just curious about how buildings really come together — you're in the right place.
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This blog delivers the Ethics Podcasts of the American Institute for CPCU and the Insurance Institute of America, on the web at http://www.aicpcu.org
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M.S. Chaturmutha is a Chartered Accountant and a Cost & Management Accountant. He is also a Gold Medalist in the post-graduation Diploma in Information Systems Audit and Silver Medalist in the post-graduation Diploma in Insurance and Risk Management courses conducted by The Institute of Chartered Accountants of India, New Delhi, India.
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Do you want to be part of the New Generation Programme?In this week's episode of The Journal podcast, we're discussing what the CII New Generation Programme is, who it's for and how it can benefit your career. In addition, we speak about the introduction of the PFS New Generation Programme for 2025 and the impact this will have on individuals withi…
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Professional Standards Competency Framework Update with Paul Laycock MCIAT & Noora Kokkarinen | 010
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15:04Welcome to Where it's AT | the Architectural Technology Podcast In this episode of 'Where it's AT', co-hosted by Paul Laycock MCIAT, CIAT's Vice President of Education and CIAT’s Head of Education, Noora Kokkarinen, discusses the recent updates to the Professional Standards Competency Framework (PSCF). The conversation highlights the enhanced focus…
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Episode 192 - Professional Standards Committee
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29:13In our latest episode, Christopher Digby, Executive Director at Howden Specialty, speaks with three of the newest members of the CII’s Professional Standards Committee:Chris Cowton, a leading academic in financial ethics and Emeritus Professor at the University of Huddersfield, where he served as Dean of the Business School and Professor of Account…
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In this episode of the Journal Podcast, we're discussing the crucial steps you can take to win professional awards, both individually and as a firm, and the common mistakes people make when submitting a nomination.We speak to members of our Claims Community Board and two judges at this year's British Claims Awards: Richard Napoli, Claims Director a…
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Episode 190 - Commonwealth Insurance Forum
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34:06In this episode, we speak to Robbie Lyle, Director at Lyle and Partners and Founder of the Commonwealth Insurance Forum (CIF) and Francis de Zulueta, Managing Partner at Alpine Development Partners Ltd and Founder of the Commonwealth Insurance Forum, about the role and purpose of the forum, their work to support people and professionals, and the fo…
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Episode 189 - Network Conference Live! Introducing Adam Harper and Holly Porter
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22:00In this episode of the Journal Podcast, we speak to our two new executive directors, Adam Harper, Executive Director, Strategy, Advocacy & Professional Standards; and Holly Porter, Executive Director, Market and Opportunities. This conversation was recorded live at the Network conference 2025.By Chartered Insurance Institute
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Designing Inclusive Spaces with Tom Gray MCIAT and Fern Lulham | 009
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34:38Welcome to Where it's AT | the Architectural Technology Podcast In this episode hosted by Tom Gray MCIAT, Chartered Architectural Technologist, the conversation centres on inclusive design and its emotional and functional impacts on people with disabilities. Guest, psychotherapist, speaker, and BBC broadcaster Fern Lulham, who is blind, shares her …
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Episode 188 - Corporate Chartered status review
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38:05In this week's episode of The Journal Podcast, we speak to Ian Simons, Content & Capabilities Director at the Chartered Insurance Institute, to discuss the review of Corporate Chartered status. Don't miss your opportunity to influence the future direction of our Corporate Chartered rules.Check out our website for more information and how to get inv…
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Episode 187 - Reflections on the BIBA Conference 2025
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26:06Episode 187 - Reflections on the BIBA Conference 2025 by Chartered Insurance InstituteBy Chartered Insurance Institute
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Episode 186 - Transitioning into insurance from the armed forces
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24:41In this episode of the Journal podcast, Matthew Greig, Business Development Executive at the CII, and former armed forces veteran who had recently transitioned into the profession, is joined by industry leaders to explore how armed forces personnel can successfully transition into rewarding careers in insurance. The discussion highlights the pathwa…
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The Healing Power of Buildings: Architectural Technology for Health with Ann Vanner FCIAT and Richard Alston MCIAT | 008
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44:00Welcome to Where it's AT | the Architectural Technology Podcast In this episode we explore the relationship between architectural technology and health. With guest speakers Ann Vanner FCIAT from Healing Buildings and Richard Alston MCIAT from Alston and Donnelly Architecture, the discussion covers how design can improve wellbeing, strategies for a …
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In this episode of the podcast we are joined by Anna Reddy, Founder of Leap Health, a provider of bespoke, innovative and simple corporate wellbeing & wellness solutions. We discuss the impact of health and wellbeing in the workplace and tips on how to improve your physical and mental health. Resources: https://leaphealth.co.uk/resources/https://ww…
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Episode 184 - Career paths with Martin Smyth at JLR (Jaguar Land Rover)
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36:40In this episode of The Journal Podcast, we're joined by Martin Smyth, Head of Insurable Risk for the UK's largest luxury automotive manufacturer, JLR (Jaguar Land Rover), to discuss his professional journey through the Insurance profession.By Chartered Insurance Institute
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In this episode of The Journal Podcast, we speak to Michael McCabe, Researcher at DAC Beachcroft, to discuss the laws surrounding e-scooters in the UK and the insurance implications of riding e-scooters illegally.By Chartered Insurance Institute
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Episode 182 - Bars & Brushstrokes: Insuring gold and fine art
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24:12This week on the podcast, we explore the world of insuring high-value items - specifically gold bars and fine art. Recorded at the Bank of England Museum, we speak with curator, Jennifer Adam, and Liberty Specialty Markets’ Underwriting Manager, Ross Drabble, about the unique challenges involved in insuring these extraordinary assets.…
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Episode 181 - Lisa Heath: How Netflix avoids off-screen drama
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27:06In this episode, we speak to Lisa Heath, Risk Manager at Netflix, to discuss her professional journey through the area of production insurance and what it's like to work for the world's largest streaming service.By Chartered Insurance Institute
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Episode 180 - Kevin Steed: A career path to AstraZeneca
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46:48In this episode of The Journal, we speak to Kevin Steed, Head of Group Insurance at the UK's leading biopharmaceutical company, AstraZeneca, to discuss his professional journey through the Insurance and Risk Profession.By Chartered Insurance Institute
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Episode 179 - Engaging with your Local Institute
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35:58This podcast focuses on Local Matters, Matt Ward, Regional Membership Manager at the Chartered Insurance Institute, will be speaking with Danielle Ashmore, President of the Insurance Institute of Coventry, Sarah Hughes, Communications Officer for the Insurance Institute of Cardiff and Kath Harvey, President of the Insurance Institute of Aberdeen, t…
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In this episode of The Journal Podcast, we speak to Mandy Hunt ACII, Chair of the CII Underwriting Community Board, Charlotte Halkett, Senior Consultant at Milliman LLP and Yasmin Carter-Esdale, Advisory Board Member of the CII Underwriting Community, about changing careers in later life and what impact this has on their professional journeys.…
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Episode 177 - Mandating insurance qualifications in UAE
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17:06In this episode, we speak to Gaenor Jones, Middle East and Central South Asia Regional Director of the Chartered Insurance Institute, to discuss the UAE Central Bank’s introduction of new legislation, which mandates professional qualifications for senior insurance representatives.By Chartered Insurance Institute
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Episode 176 - Strategic ambitions for 2025
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43:16In this episode of the podcast we’re discussing the CII’s plans for 2025 with Chartered Insurance Institute Chief Executive, Matthew Hill.By Chartered Insurance Institute
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Episode 175 - Supporting Vulnerable Customers
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21:22In this week’s episode, we are joined by Laura Clark, Senior Strategic Change Manager at Alzheimer’s Society, Mandy Hunt, Chair of the CII Underwriting Community Board and Managing Director MGA's at The Clear Group, and Matt Connell, Policy and Public Affairs Director at the Chartered Insurance Institute.We are discussing the important role insuran…
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Architecture Business Club new year takeover with Jon Clayton MCIAT | 007
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35:55Welcome to Where it's AT. You might notice a change of introduction music, that's because this special episode has been produced in collaboration with Architecture Business Club. For anyone running a business in architecture, whether you're a practice leader or sole practitioner, the new year is the perfect time for reflection on the past year and …
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On this episode of The Journal Podcast we’re discussing the travel industry and the important role insurance plays in helping us explore the world. We are joined by travel journalist and broadcaster, Simon Calder, and Gary Murphy,head of travel at Gigasure, and has has more than 20 years’ experience in the travel insurance profession.…
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In this episode, we speak to the CII president for 2025, Nicola Stacey, discussing her theme for the year ahead, her experience in Insurance and her aspirations for the profession.By Chartered Insurance Institute
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Benefits of using the Connect mentoring platform
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21:19This week on the podcast with discuss the benefits of mentoring with three users of the CII's Connect platform. We are joined by mentors Adrian Golifer and Andrew Holdway, and mentee Mariela George.By Chartered Insurance Institute
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Where are we now with PI Insurance with Harry Pangli FCIAT and Darren Hewitt (MFL) | 006
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46:46Welcome to Where it's AT. Professional indemnity insurance is a key component of protecting your business against claims of negligence, errors or omissions in the services you provide. But as the construction industry continues to evolve with new technologies, rising risks and complex regulations, the landscape of insurance is shifting too. So how …
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In this episode of the podcast we talk with CII Professional Community Board Members Rochard Napoli, representing the Claims Community, Laura Hancock from the Broking Community, and Mandy Hunt of the Underwriting Community.They look back at highlights from 2024, and let us know what is in store for 2025.…
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The CII and PFS 2024 Apprenticeship Awards
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25:20Recorded at the CII and PFS 2024 Apprenticeship Awards, which celebrate apprentices and the role they play in bringing in fresh and diverse talent to the profession. We spoke to attendees and winners about the awards and their thoughts on apprenticeships.By Chartered Insurance Institute
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The role of apprenticeships in attracting and retaining talent
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33:56In this episode of the podcast, we explore the key findings of the People Report 2024, commissioned by Davies, which highlights the ongoing challenges faced by insurance and financial services firms in talent attraction, development, and retention.We are joined by Craig Potter, Senior Partner at Davies.…
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The role of insurance in UK farming and agriculture
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45:05In this episode of The Journal Podcast, we explore the vital role of insurance in UK farming and agriculture. We'll be talking about the importance of the farming sector to the UK's economy and environment, the risks involved in farming, and how insurance plays a vital role in supporting farming and agriculture, as well as what the future could hol…
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In this episode of the podcast, we are looking back at the first year of implementation of the FCA’s Consumer Duty, which came into force in the summer of 2023.We are joined by Laura Hancock, Managing Director at Yutree Insurance, and Chair of the CII’s Broking Community Board, and Mandy Hunt, Managing Director MGA’s at the Clear Group, and Chair o…
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Will buying a drone make me a better designer? Recorded in June 2024 with Dan Rossiter FCIAT and Andrew Evans (TopCon)) | 005
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43:07In this episode, we're asking, "Will buying a drone or laser scanner make you a better designer?" Leading today's conversation on the pros and pitfalls of data driven design is Dan Rossiter FCIAT, who is the Built Environment Standards Lead at BSI and Vice-President Technical for CIAT. Joining him on our digital sofa is his guest, Andrew Evans, a l…
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In this episode of the podcast, we are discussing the topic of women in insurance, looking at developments within the profession, and work still to be done. Vivine Cameron,Equality, Diversity and Inclusion Manager for the Chartered Insurance Institute, is joined by Sandra Lewin, founder of the 100 Women in Insurance collective, and Angela Irvine, S…
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In this episode of the podcast, we are discussing Personal Development and neuro linguistic programming. Tim Groves, Programme Development & Partnership Manager for the Chartered Insurance Institute, is joined by Caroline Martin, Leadership Coach & NLP Trainer at Enabling Wings.By Chartered Insurance Institute
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In this episode of the podcast, we are discussing vulnerable customers, and what claims professionals need to be aware of. We are joined by Brit Harris, Head of Customer Outcomes at Markel, and William Quibell and Carolyn Mackenzie from the CII Claims Community Board.By Chartered Insurance Institute
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The Reunion Recorded in April 2024 with Edward Kercher ACIAT and Alex Naraian PPCIAT MCIAT | 004
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49:04Welcome to Where it's AT- the Architectural Technology podcast from CIAT that uses technology, to talk Architectural Technology for Technologists. The Student Award for Excellence in Architectural Technology Project in 2017 was won by Edward Kercher. Since then, Ed has had a big impact on the profession, first working for Adam Architecture and now …
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The Professional Map - the journey so far
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36:11In this episode, we’re celebrating two years of the Professional Map which launched back in 2022. We are joined by Jasmine Shell, Innovation and Engagement Manager at EDII, and Caroline Martin, Personal Development Coach and former President of the Local Institute of Chelmsford and South Essex.The Professional Map is the CII competency framework th…
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In this episode of the podcast, we are discussing the CII’s latest Public Trust Index results. We are joined by Karl Helgesen, Chief Operating Officer, UK & International at RSA Insurance, and Matthew Connell, Director of Policy and Public Affairs at the CII.By Chartered Insurance Institute
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Creating Healthier Buildings with Ann Vanner FCIAT and Roger Hines MCIAT | 003
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44:29Welcome to Where it's AT. In this episode, frequent collaborators Ann Vanner FCIAT, Founder and Director at Healing Buildings and Roger Hines MCIAT - Chartered AT and Landscape Designer at Habitat Architecture discuss their shared passion and unique approach to creating healthier buildings, and imagine ways in which the industry can respond to the …
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Unravelling the Golden Thread Recorded at futurebuild March 2024 Panel Discussion with Dan Rossiter FCIAT, Spacy Bondarenko FCIAT and Gareth Sewell FCIAT | 002
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40:03The golden thread is a digital record that will be created for new high rise residential buildings, containing vital information about the building's life, including its design, construction and ongoing maintenance. To find out more, we joined a panel of Chartered Architectural Technologists (Dan Rossiter FCIAT, Spacy Bondarenko FCIAT and Gareth Se…
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In this episode of the podcast, Chris Bates, New Generation programme Alumni from 2017-18, is joined by Shauna Hopkins and Thomas Hedges, who were participants in the CII's New Generation programme last year as members of the Claims and Underwriting groups respectively. They discuss the benefits and their experiences of the programme.…
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In this episode of the podcast, we are discussing the CII’s member designations.We are joined by Chris Shadforth, Communications Director for the CII.By Chartered Insurance Institute
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CIAT’s Principal Designer Register for non-HRBs and HRBs with Professor Sam Allwinkle PPBIAT FCIAT and Head of Membership at CIAT, James Banks CMgr FCMI | 001
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32:30The Principal Designer Competency Framework allows for Chartered Architectural Technologists to register as Principal Designers. To explore what this means to the discipline Professor Sam Allwinkle PPBIAT FCIAT Chair of the Principal Designer Competency Steering Group talks to Head of Membership at CIAT, James Banks about their work and developing …
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In this episode of the podcast, we are discussing the manifesto pledges of the main parties for the upcoming election.We are joined by Henry Thompson, Head of Public Affairs at the Institute and Faculty of ActuariesBy Chartered Insurance Institute
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In this episode of the podcast, we are looking back at the BIBA Conference 2024, discussing some of the highlights and key takeaways from the event. We are joined by Laura Hancock, Managing Director of Yutree Insurance and Chair of the CII Broking Community Board, and Mandy Hunt, Managing Director – MGA for The Clear Group and Chair of the CII Unde…
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Interview with Matthew Hill, CEO of the CII Group
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24:31In this episode of the podcast we are speaking with the new CEO of the CII Group, Matthew Hill.By Chartered Insurance Institute
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In this episode of the podcast, we find out how the right techniques can help professionals pass their CII exams.We hear from Lysette Offley from Genius Material, who specialises in helping professionals bolster their qualifications and build their confidence, while improving their job and life satisfaction. The recording is taken from a webinar th…
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In this episode of the podcast, we are discussing the value of Chartered status for firms.We are joined by Richard Talbot- Jones, Managing Director at Talbot Jones Ltd, and Debbie Gourlay, Commercial Underwriting Director at Covea Insurance.By Chartered Insurance Institute
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In this episode of the podcast, we are discussing how to excel at CII qualifications.We are joined by two of the CII’s Qualification prize winners, Hannah Green, winner of the Crawford UK Prize 2023 and The Dr Alexander Scott Prize for the Certificate in Insurance Market Specialisation, and Thomas Walker, recipient of the Worshipful Company of Insu…
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