FinTech podcast exploring topics like, chargebacks, fraud, payments and ecommerce best practices. https://chargebacks911.com
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Chargebacks911 Podcasts
“Slices” on the people and organizations in finance via news, thoughts, podcasts, spotlights and more!
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The SurfWatch Cyber Chat podcast includes interviews with experts on all things related to cyber risk. Learn what cybercriminals are up to and how it’s impacting businesses from those in the trenches. SurfWatch Labs helps organizations and service providers quickly establish a strategic cyber threat intelligence operation that drives more effective use of their tactical defenses. For more information, visit www.surfwatchlabs.com.
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ChargeForward Conversations - Why Consumers File Disputes in 2025: Actionable Insights from the 2025 Cardholder Dispute Index
1:04:11
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Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911. Dispute numbers continue to surge. Who’s to blame? Have consumers changed their thinking over the last few months? Are there new threats we’re seeing? And will they continue to grow? Part of the answer can be found in this webinar. Charge…
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#50 - Scott Weller, CTO & Founder at EnFi
19:28
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Scott Weller, CTO & Founder at EnFi. What you’ll get out of this episode: EnFi leverages AI to streamline commercial credit processing and portfolio management. Institutions see deal processing times drop from weeks to days after onboarding. EnFi’s…
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How to Stop Fraud Without Increasing Declines - Turning Card Declines into Absolute Wins (Webinar Replay)
58:20
58:20
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Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Bounce. A whopping 10% of deals fail during payment processing, leading to customer churn and needless revenue loss. Tightening fraud detection leads to increased friction at checkout. Widening parameters leave you more vulnerable to fraud. Is there a way to i…
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#49 - Danny Shader, Founder & CEO at PayNearMe
15:37
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Danny Shader, Founder & CEO at PayNearMe. What you’ll get out of this episode: Redefining Cost in Payments: Shader explains that the true cost of payment isn't just processing fees—it's missed payments and customer service inefficiencies. Payment E…
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#48 - Sarah Biller, Co-Founder at Mass Fintech Hub and Catherine Lynch, Head of Digital Experience and Human Centered Design at Citizens
16:36
16:36
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guests: Sarah Biller, Co-Founder at Mass Fintech Hub and Catherine Lynch, Head of Digital Experience and Human Centered Design at Citizens. What you’ll get out of this episode: Banks and fintechs must embrace digital transformation to meet evolving custom…
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Brandon Spear, CEO at TreviPay. What you’ll get out of this episode: Brandon Spear shares TreviPay’s mission to simplify B2B trade credit and purchasing. The platform empowers merchants to offer payment terms without the burden of in-house credit m…
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Foiling Fraud with VAMP - Understanding Visa’s Acquirer Monitoring Program (Webinar Replay)
53:05
53:05
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Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Technological breakthroughs, alternative payment choices, and increasingly complex regulations continue to change the face of payments. The result is a rise of fraud and chargebacks that have left merchants reeling and card networks new tools for merchant protecti…
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#46 - Mike Butler, President & CEO at Grasshopper Bank
16:43
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Mike Butler, President & CEO at Grasshopper Bank. What you’ll get out of this episode: Digital Innovation in Banking: Mike Butler discusses his transition from traditional banking to leading digital-first initiatives at Grasshopper Bank. Psychograp…
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#45 - Walter Ward III, CEO and Co-Founder at TiiCKER
16:24
16:24
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Walter Ward III, CEO and Co-Founder at TiiCKER. What you’ll get out of this episode: TiiCKER rewards shareholders: Public company investors get perks like discounts and products just for holding shares. Walter Ward III’s unique journey: From JPMorg…
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Ariel Tiger, CEO at EverC. What you’ll get out of this episode: Ariel Tiger's transition from investor to CEO at EverC EverC's technology-first approach to fraud and compliance The global rise in scams and EverC's strategy to combat them How EverC …
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ChargeForward Conversations - Embedded Payments: Unlocking Growth Through Integration
34:50
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Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Worldpay As platforms become the new gatekeepers in the payments ecosystem, understanding and leveraging integrated payments is now a competitive necessity. In this episode of ChargeForward Conversations, Jarrod Wright is joined by Gra…
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#43 - Herman Man, Chief Product Officer at Bluevine
14:24
14:24
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Herman Man, Chief Product Officer at Bluevine. What you’ll get out of this episode: All-in-One Banking Solution: Bluevine offers a digital-first platform tailored for small businesses with tools from checking to lending. Product Strategy Framework:…
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#42 - Aron Alexander, CEO & Founder at Runa
19:44
19:44
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19:44
Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Aron Alexander, CEO & Founder at Runa. What you’ll get out of this episode: Legacy payment systems are outdated and not built for modern payout needs. Runa introduces programmable, real-time, and interoperable infrastructure for businesses. Loyalty…
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#41 - Elena Casal, Chief Client Officer at The Clearing House
15:03
15:03
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Elena Casal, Chief Client Officer at The Clearing House. What you’ll get out of this episode: Elena Casal discusses the evolution and role of The Clearing House in U.S. payments. Real-time payments enable money transfers in 15 seconds or less with …
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#40 - Jonathan Silver, CEO & Co-Founder at Engage People
15:43
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Jonathan Silver, CEO & Co-Founder at Engage People. What you’ll get out of this episode: Engage People’s Loyalty Tech Vision: Jonathan Silver shares how Engage People enables consumers to pay with loyalty points directly at checkout. Triple Win for…
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Romi Savova, CEO at PensionBee. What you’ll get out of this episode: Origin of PensionBee: Romi Savova founded PensionBee after struggling to move her own retirement account—revealing deep flaws in the legacy system. Retirement Challenges in the U.…
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#38 - Laura Kornhauser, Co-Founder & CEO at Stratyfy
15:58
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Laura Kornhauser, Co-Founder & CEO at Stratyfy. What you’ll get out of this episode: Stratyfy’s Mission: Empowering financial institutions with AI-driven tools for better, fairer credit, fraud, and compliance decisions. Inclusion Challenge: Financi…
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#37 - Kalyani Ramadurgam, Co-Founder & CEO at Kobalt Labs
20:00
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Kalyani Ramadurgam, Co-Founder & CEO at Kobalt Labs. What you’ll get out of this episode: Startup Origin Story: Kalyani Ramadurgam and her college friend-turned-cofounder founded Kobalt Labs after joining Y Combinator, diving into fintech complianc…
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#36 - Edward Maslaveckas, Co-Founder & CEO at Bud
21:15
21:15
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Edward Maslaveckas, Co-Founder & CEO at Bud. What you’ll get out of this episode: Why Banks Struggle with Data – Despite having vast amounts of transaction data, most banks lack the ability to effectively process and leverage it for personalization…
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Wayne Slavin, CEO at Sure. What you’ll get out of this episode: Revolutionizing Insurance: Sure started as a direct-to-consumer platform but evolved into an infrastructure provider enabling embedded insurance. Embedded Insurance Growth: Major consu…
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#34 - Steve McLaughlin, Founder & CEO at Financial Technology Partners
21:59
21:59
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Steve McLaughlin, Founder & CEO at Financial Technology Partners. What you’ll get out of this episode: The Evolution of Financial Technology Partners: Steve McLaughlin’s journey from Goldman Sachs to founding a global FinTech investment powerhouse.…
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#33 - Kamran Ansari, Venture Investor at Kapital Ventures
18:55
18:55
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Kamran Ansari, Venture Investor at Kapital Ventures. What you’ll get out of this episode: Early FinTech Investments: Kamran Ansari's journey includes investments in Venmo, Braintree, and Coast. Emerging Trends: The rise of B2B banking, compliance, …
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ChargeForward Conversations - The Insider’s Playbook for Merchant Accounts and Payment Processing
55:59
55:59
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Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Merchant-Accounts.ca Getting approved for a merchant account isn’t always as simple as filling out an application. Processors evaluate risk profiles, business models, and potential liabilities before deciding to approve a merchant—and …
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#32 - Julian Rowlands, Founder & CEO at Cashboard
17:23
17:23
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17:23
Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Julian Rowlands, Founder & CEO at Cashboard. What you’ll get out of this episode: Cashboard’s Mission: A next-gen BI and analytics platform for finance teams, automating FP&A workflows with AI. The Solo CFO Concept: How AI is reducing the need for …
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#31 - John Mitchell, CEO & Co-Founder at Episode Six
19:13
19:13
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: John Mitchell, CEO & Co-Founder at Episode Six. What you’ll get out of this episode: Speed to Market & Fintech Growth – How smaller fintechs gain a competitive edge over traditional banks. Embedded Card Issuance – The rise of API-driven payment sol…
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#30 - Alyona Mysko, Founder & CEO at Fuelfinance
20:18
20:18
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20:18
Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Alyona Mysko, Founder & CEO at Fuelfinance. What you’ll get out of this episode: Alyona Mysko’s journey from PwC auditor to Fuelfinance founder. How Fuelfinance simplifies financial management for startups and SMBs. The unique combination of automa…
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#29 - Scott Smith, Co-Founder & COO at Fizz
19:57
19:57
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19:57
Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Scott Smith, Co-Founder & COO at Fizz. What you’ll get out of this episode: The Birth of Fizz – How Scott Smith and his co-founder launched a company focused on financial tools for students. Why Gen Z Struggles with Financial Literacy – The systemi…
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#28 - Bentzi Aviv, Global Head of Fintech Solutions at Amdocs
17:51
17:51
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17:51
Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Bentzi Aviv, Global Head of Fintech Solutions at Amdocs. What you’ll get out of this episode: AI-Powered Personalization: How AI enables a "segmentation of one" banking experience. Breaking Down Banking Silos: Overcoming traditional banking challen…
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Payment Trends and Predictions for 2025 - What does the future hold for payments professionals? (Webinar Replay)
57:05
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Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 From the rise of biometrics to alternative payment options and AI-powered transactions, new developments in technology will have a major impact on the payments industry in 2025. What should merchants embrace? What should they look out for? And most importantly, ho…
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#27 - Hadar Siterman Norris, Partner at Team8
19:27
19:27
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19:27
Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Hadar Siterman Norris, Partner at Team8. What you’ll get out of this episode: Cross-Border Payments Innovation – How FinTech startups are making transactions faster, cheaper, and more secure. CFO Tech Stack Evolution – The shift towards strategic d…
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#26 - Jannick Malling, Co-Founder & Co-CEO at Public
21:45
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Jannick Malling, Co-Founder & Co-CEO at Public. What you’ll get out of this episode: Why Public was Created: Jannick Malling discusses the mission to democratize access to public markets and help individuals capture economic upside. Alpha by Public…
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#25 - Felix Rodriguez, Founder & CEO at Finally
14:24
14:24
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Felix Rodriguez, Founder & CEO at Finally. What you’ll get out of this episode: Felix Rodriguez's Journey: From starting his first business at 13 to founding Finally, a platform solving core small business challenges. Finally's All-in-One Solution:…
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#24 - Katie Quilligan, Investor at BankTech Ventures
15:47
15:47
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Katie Quilligan, Investor at BankTech Ventures. What you’ll get out of this episode: Katie Quilligan’s career journey from operations to investing at BankTech Ventures. BankTech Ventures’ mission to drive innovation in community banking through str…
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ChargeForward Conversations - The Future of Payments & Using Media to Build a Brand
43:31
43:31
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Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Voalyre Dive into The Future of Payments & Using Media to Build a Brand in this exciting debut of The ChargeForward Conversations Podcast. Jarrod Wright, Head of Marketing at Chargebacks911, chats with Tedd Huff, a FinTech veteran, fou…
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#23 - Nirit Rubenstein, CEO & Co-Founder at Dovly
16:44
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Nirit Rubenstein, CEO & Co-Founder at Dovly. What you’ll get out of this episode: Nirit Rubenstein’s journey from the Israeli army to founding Dovly. The inspiration behind Dovly’s AI-driven approach to credit management. Insights into credit pitfa…
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#22 - Ben Borodach, Co-Founder & CEO at april
17:38
17:38
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Ben Borodach, Co-Founder & CEO at april. What you’ll get out of this episode: april's Unique Approach: Ben Borodach explains how april integrates tax tools into financial platforms, transforming outdated systems into seamless experiences. AI's Role…
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Siqi Chen, CEO & CFO at Runway. What you’ll get out of this episode: Genesis of Runway: Siqi Chen shares how COVID-19 inspired the creation of Runway, a finance platform aimed at improving business planning and decision-making. Unique Approach: Run…
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#20 - Justo Benetti, SVP Head of Americas at dLocal
17:06
17:06
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Justo Benetti, SVP Head of Americas at dLocal. What you’ll get out of this episode: dLocal's Role: Simplifying payment processes for global companies to access emerging markets seamlessly. Emerging Market Drivers: Growth fueled by rising internet p…
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#19 - Carlos Vega, Co-Founder & CEO at Tesorio
12:51
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Carlos Vega, Co-Founder & CEO at Tesorio. What you’ll get out of this episode: Tesorio's Role in Business: Automating cash flow processes from invoicing to payment reconciliation to ensure businesses get paid faster and more efficiently. AI and Sim…
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#18 - Ximena Aleman, Co-Founder & Co-CEO at Prometeo
20:32
20:32
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20:32
Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Ximena Aleman, Co-Founder & Co-CEO at Prometeo. What you’ll get out of this episode: Prometeo’s Vision: Building the first unified banking API infrastructure across the Americas to simplify financial integration. Brazil’s Open Banking Leadership: I…
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#17 - Yinglian Xie, CEO & Co-Founder at DataVisor
19:56
19:56
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Yinglian Xie, CEO & Co-Founder at DataVisor. What you’ll get out of this episode: Yinglian Xie's journey from Carnegie Mellon PhD to CEO of DataVisor. Insights on leveraging unsupervised machine learning for fraud detection. How generative AI boost…
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#16 - Mike Conover, Founder & CEO at Brightwave
15:41
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Mike Conover, Founder & CEO at Brightwave. What you’ll get out of this episode: Mike Conover’s journey: From LinkedIn and Databricks to founding Brightwave. Revolutionizing workflows: How AI enhances financial research efficiency. Breaking down com…
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How to Optimize Recurring Revenue: Protecting MIDs while Managing Chargebacks & Failed Payments
48:08
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Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FlexPay Failed payment recovery is crucial, but the amount of retries are limited: most card networks allow only 15 attempts over 30 days. For high-risk merchants with lower thresholds, multiple retries can lower risk scores and make recovery even harder. Is there a…
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#15 - Andrew Jamison, CEO & Co-Founder at Extend
18:22
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Andrew Jamison, CEO & Co-Founder at Extend. What you’ll get out of this episode: Extend’s Mission: Enhancing SMB finance with powerful tools like instant virtual card issuance and expense management. Journey to Extend: Andrew Jamison’s transition f…
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Kevin McColly, CEO at Coinstar. What you’ll get out of this episode: Kevin McColly's Career Path: From joining Coinstar in 2002 to becoming CEO in 2022, driving the company’s growth and diversification. Coinstar’s Evolution: Transition from coin co…
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#13 - Waseem Daher, Founder & Executive Chair at Pilot.com
18:42
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Waseem Daher, Founder & Executive Chair at Pilot.com. What you’ll get out of this episode: Waseem Daher’s innovative approach to accounting: Merging technology with hands-on services to simplify back-office operations. The challenge of scaling tech…
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#12 - Stephanie Song, Co-Founder & CEO at Invictus
17:18
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Stephanie Song, Co-Founder & CEO at Invictus. What you’ll get out of this episode: Stephanie Song, CEO of Invictus, aims to streamline deal execution with AI, targeting investment teams. Invictus integrates with email systems to create a collaborat…
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#11 - Michael Spelfogel, President & Co-Founder at Cardless
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Join us on this week's episode of the Slice of Finance podcast, hosted by Jared S. Taylor! Our Guest: Michael Spelfogel, President & Co-Founder at Cardless. What you’ll get out of this episode: Inception of Cardless: Michael Spelfogel explains the inspiration behind Cardless and its vision for a digital-forward credit card landscape. Cardless for B…
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Disputes in 2024: The Big Picture - New Insights from the 2024 Chargeback Field Report
49:38
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Webinar Replay - Audio from an earlier webinar with experts from Chargebacks911 and Edgar, Dunn & Company As payments technology evolves, so do disputes and chargebacks. How does the “big picture” look in 2024? Chargebacks911 and Edgar, Dunn & Company invite you to take a realistic “frontline” view of the current state of disputes and fraud. Based …
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Building & Protecting Holiday Sales: Tips for increasing seasonal eComm revenue
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Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and bankful From major retailers all the way down to small online stores, merchants are gearing up for holiday season sales. What’s different this year for online retailers? What should they embrace, what should they look out for, and how can they leverage holiday sales…
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