Best CIIgroup Podcasts (2025)

1
Episode 90 - PFS National Conference 2025 19:06

Play Pause

1d ago19:06

19:06

Recorded at this year's PFS National Conference, which took place at the Excel in London on Thursday 13 November 2025, this special podcast captures content from the event, along with interviews with some of the speakers, delegates and members of the PFS Board. You can watch recordings of the sessions here: https://event.on24.com/eventRegistration/…

1
Episode 205 - Vulnerability in the Claims Process 32:05

2d ago32:05

32:05

In this episode, we explore what “vulnerability” really means in the claims journey and why it matters more than ever. Our guests' share their insights on identifying vulnerable customers, designing inclusive claims processes, and embedding vulnerability management into firm culture. Drawing on the Chartered Insurance Institute’s latest report on M…

1
Episode 204 - Budget 2025 Special 26:25

9d ago26:25

26:25

In this special episode of the Journal Podcast we provide some immediate reaction to the Budget 2025 in relation the insurance and financial planning professions. The episode was recorded on Wednesday 26 November.By Chartered Insurance Institute

1
Episode 203 - Subsidence Claims 27:16

9d ago27:16

27:16

Are you aware of one of the insurance profession’s fastest-growing challenges?In this week's episode of the Journal podcast, we’re diving into subsidence. We'll be looking at: ➡️ What subsidence is➡️ Why it’s becoming a bigger concern➡️ How environmental changes like drought and extreme weather are shaping the risk. We’ll explore the impact of clim…

1
Episode 202 - Engaging on an International level 39:16

16d ago39:16

39:16

In this episode of the podcast we will be discussing the CII’s international work, looking back at some of this year’s achievements and ahead to 2026 with CII Group colleagues Holly Porter, Executive Director Market and Opportunities, Gaenor Jones, Regional Director for Middle East, and Central & South Asia, Kenny Sui, Regional Director Asia Pacifi…

1
Episode 201 - Demystifying Crypto with London Market New Gens 13:30

1M ago13:30

13:30

In this episode of the podcast we speak with Daniella Peers and Fintan O'Connor, members of the CII's New Generation Programme London Market Group for 2024-25, after their successful 'Crypto Confidence: How can the London Market demystify digital asset insurance?' event held at the Old Library in Lloyds. We discuss their project and time on the pro…

1
Episode 199 - Local Matters 25:40

1M ago25:40

25:40

Are you making the most of the professional development and networking opportunities that your local insurance institute offers?In this week's episode of The Journal Podcast, we're diving into the true value of your local insurance institute. Join us as we chat with Holly Copsey, Presidential Team of the Insurance Institute of Leeds, and Fiona Camb…

1
Episode 198 - Rest, Recovery and Recharge 34:18

2M ago34:18

34:18

Your rest is your superpower. But do you constantly feel like you're running on empty?In this episode of the Journal Podcast, we speak to Anna Reddy, Workplace Health, Wellbeing & Leadership Coach, and founder of Leap Health, about the power of sleep, top tips on how to get a good night's sleep and ideas that you can easily put in place to recharge…

1
Episode 197 - Food for Mood with Anna Reddy 29:51

2M ago29:51

29:51

What's one small, sustainable change you've made to your diet that has had a surprisingly big impact on your health?In this episode of the Journal Podcast, we speak to Anna Reddy, Workplace Health, Wellbeing & Leadership Coach, and founder of Leap Health, about the ways we respond to different foods, the best way to fuel our bodies and tips to impr…

1
Episode 196 - The Worshipful Company of Insurers 25:45

2M ago25:45

25:45

How can the rich history of insurance help shape and elevate the future of the profession?In this episode of The Journal Podcast, we speak to Sarah Fardon, Senior Warden and incoming Master of the Worshipful Company of Insurers, to discuss the role of the organisation and how it supports its members and the wider insurance profession.We also talk a…

1
Episode 195 - How to manage your mental health 41:52

3M ago41:52

41:52

In this episode, we speak to Dr Stephanie Fitzgerald, a Chartered Clinical Psychologist, Neuropsychologist, international keynote speaker and award-winning author, focusing on stress, resilience and well-being.You'll learn about the signs of stress in ourselves and others, the effects stress have on us mentally and physically and practical everyday…

1
Episode 193 - New Generation Programme 13:21

4M ago13:21

13:21

Do you want to be part of the New Generation Programme?In this week's episode of The Journal podcast, we're discussing what the CII New Generation Programme is, who it's for and how it can benefit your career. In addition, we speak about the introduction of the PFS New Generation Programme for 2025 and the impact this will have on individuals withi…

1
Episode 192 - Professional Standards Committee 29:13

4M ago29:13

29:13

In our latest episode, Christopher Digby, Executive Director at Howden Specialty, speaks with three of the newest members of the CII’s Professional Standards Committee:Chris Cowton, a leading academic in financial ethics and Emeritus Professor at the University of Huddersfield, where he served as Dean of the Business School and Professor of Account…

1
Episode 191 - Achieving Award Success 29:41

5M ago29:41

29:41

In this episode of the Journal Podcast, we're discussing the crucial steps you can take to win professional awards, both individually and as a firm, and the common mistakes people make when submitting a nomination.We speak to members of our Claims Community Board and two judges at this year's British Claims Awards: Richard Napoli, Claims Director a…

1
Episode 190 - Commonwealth Insurance Forum 34:06

5M ago34:06

34:06

In this episode, we speak to Robbie Lyle, Director at Lyle and Partners and Founder of the Commonwealth Insurance Forum (CIF) and Francis de Zulueta, Managing Partner at Alpine Development Partners Ltd and Founder of the Commonwealth Insurance Forum, about the role and purpose of the forum, their work to support people and professionals, and the fo…

1
Episode 189 - Network Conference Live! Introducing Adam Harper and Holly Porter 22:00

5M ago22:00

22:00

In this episode of the Journal Podcast, we speak to our two new executive directors, Adam Harper, Executive Director, Strategy, Advocacy & Professional Standards; and Holly Porter, Executive Director, Market and Opportunities. This conversation was recorded live at the Network conference 2025.By Chartered Insurance Institute

1
Episode 188 - Corporate Chartered status review 38:05

6M ago38:05

38:05

In this week's episode of The Journal Podcast, we speak to Ian Simons, Content & Capabilities Director at the Chartered Insurance Institute, to discuss the review of Corporate Chartered status. Don't miss your opportunity to influence the future direction of our Corporate Chartered rules.Check out our website for more information and how to get inv…

1
Episode 187 - Reflections on the BIBA Conference 2025 26:06

6M ago26:06

26:06

Episode 187 - Reflections on the BIBA Conference 2025 by Chartered Insurance InstituteBy Chartered Insurance Institute

1
Episode 186 - Transitioning into insurance from the armed forces 24:41

6M ago24:41

24:41

In this episode of the Journal podcast, Matthew Greig, Business Development Executive at the CII, and former armed forces veteran who had recently transitioned into the profession, is joined by industry leaders to explore how armed forces personnel can successfully transition into rewarding careers in insurance. The discussion highlights the pathwa…

1
Episode 185 - Health & Wellbeing Podcast 41:13

7M ago41:13

41:13

In this episode of the podcast we are joined by Anna Reddy, Founder of Leap Health, a provider of bespoke, innovative and simple corporate wellbeing & wellness solutions. We discuss the impact of health and wellbeing in the workplace and tips on how to improve your physical and mental health. Resources: https://leaphealth.co.uk/resources/https://ww…

1
Episode 184 - Career paths with Martin Smyth at JLR (Jaguar Land Rover) 36:40

7M ago36:40

36:40

In this episode of The Journal Podcast, we're joined by Martin Smyth, Head of Insurable Risk for the UK's largest luxury automotive manufacturer, JLR (Jaguar Land Rover), to discuss his professional journey through the Insurance profession.By Chartered Insurance Institute

1
Episode 183 - Insuring E-scooters 20:14

8M ago20:14

20:14

In this episode of The Journal Podcast, we speak to Michael McCabe, Researcher at DAC Beachcroft, to discuss the laws surrounding e-scooters in the UK and the insurance implications of riding e-scooters illegally.By Chartered Insurance Institute

1
Episode 182 - Bars & Brushstrokes: Insuring gold and fine art 24:12

8M ago24:12

24:12

This week on the podcast, we explore the world of insuring high-value items - specifically gold bars and fine art. Recorded at the Bank of England Museum, we speak with curator, Jennifer Adam, and Liberty Specialty Markets’ Underwriting Manager, Ross Drabble, about the unique challenges involved in insuring these extraordinary assets.…

1
Episode 181 - Lisa Heath: How Netflix avoids off-screen drama 27:06

9M ago27:06

27:06

In this episode, we speak to Lisa Heath, Risk Manager at Netflix, to discuss her professional journey through the area of production insurance and what it's like to work for the world's largest streaming service.By Chartered Insurance Institute

1
Episode 180 - Kevin Steed: A career path to AstraZeneca 46:48

9M ago46:48

46:48

In this episode of The Journal, we speak to Kevin Steed, Head of Group Insurance at the UK's leading biopharmaceutical company, AstraZeneca, to discuss his professional journey through the Insurance and Risk Profession.By Chartered Insurance Institute

1
Episode 179 - Engaging with your Local Institute 35:58

9M ago35:58

35:58

This podcast focuses on Local Matters, Matt Ward, Regional Membership Manager at the Chartered Insurance Institute, will be speaking with Danielle Ashmore, President of the Insurance Institute of Coventry, Sarah Hughes, Communications Officer for the Insurance Institute of Cardiff and Kath Harvey, President of the Insurance Institute of Aberdeen, t…

1
Episode 178 - Changing Careers 29:58

9M ago29:58

29:58

In this episode of The Journal Podcast, we speak to Mandy Hunt ACII, Chair of the CII Underwriting Community Board, Charlotte Halkett, Senior Consultant at Milliman LLP and Yasmin Carter-Esdale, Advisory Board Member of the CII Underwriting Community, about changing careers in later life and what impact this has on their professional journeys.…

1
Episode 177 - Mandating insurance qualifications in UAE 17:06

9M ago17:06

17:06

In this episode, we speak to Gaenor Jones, Middle East and Central South Asia Regional Director of the Chartered Insurance Institute, to discuss the UAE Central Bank’s introduction of new legislation, which mandates professional qualifications for senior insurance representatives.By Chartered Insurance Institute

1
Episode 176 - Strategic ambitions for 2025 43:16

10M ago43:16

43:16

In this episode of the podcast we’re discussing the CII’s plans for 2025 with Chartered Insurance Institute Chief Executive, Matthew Hill.By Chartered Insurance Institute

1
Episode 175 - Supporting Vulnerable Customers 21:22

10M ago21:22

21:22

In this week’s episode, we are joined by Laura Clark, Senior Strategic Change Manager at Alzheimer’s Society, Mandy Hunt, Chair of the CII Underwriting Community Board and Managing Director MGA's at The Clear Group, and Matt Connell, Policy and Public Affairs Director at the Chartered Insurance Institute.We are discussing the important role insuran…

1
Episode 174 - Travel Insurance 53:53

11M ago53:53

53:53

On this episode of The Journal Podcast we’re discussing the travel industry and the important role insurance plays in helping us explore the world. We are joined by travel journalist and broadcaster, Simon Calder, and Gary Murphy,head of travel at Gigasure, and has has more than 20 years’ experience in the travel insurance profession.…

1
Nicola Stacey - CII President 2025 13:36

11M ago13:36

13:36

In this episode, we speak to the CII president for 2025, Nicola Stacey, discussing her theme for the year ahead, her experience in Insurance and her aspirations for the profession.By Chartered Insurance Institute

1
Benefits of using the Connect mentoring platform 21:19

12M ago21:19

21:19

This week on the podcast with discuss the benefits of mentoring with three users of the CII's Connect platform. We are joined by mentors Adrian Golifer and Andrew Holdway, and mentee Mariela George.By Chartered Insurance Institute

1
CII Professional Communities Update 16:38

12M ago16:38

16:38

In this episode of the podcast we talk with CII Professional Community Board Members Rochard Napoli, representing the Claims Community, Laura Hancock from the Broking Community, and Mandy Hunt of the Underwriting Community.They look back at highlights from 2024, and let us know what is in store for 2025.…

1
The CII and PFS 2024 Apprenticeship Awards 25:20

1y ago25:20

25:20

Recorded at the CII and PFS 2024 Apprenticeship Awards, which celebrate apprentices and the role they play in bringing in fresh and diverse talent to the profession. We spoke to attendees and winners about the awards and their thoughts on apprenticeships.By Chartered Insurance Institute

1
The role of apprenticeships in attracting and retaining talent 33:56

1y ago33:56

33:56

In this episode of the podcast, we explore the key findings of the People Report 2024, commissioned by Davies, which highlights the ongoing challenges faced by insurance and financial services firms in talent attraction, development, and retention.We are joined by Craig Potter, Senior Partner at Davies.…

1
The role of insurance in UK farming and agriculture 45:05

1y ago45:05

45:05

In this episode of The Journal Podcast, we explore the vital role of insurance in UK farming and agriculture. We'll be talking about the importance of the farming sector to the UK's economy and environment, the risks involved in farming, and how insurance plays a vital role in supporting farming and agriculture, as well as what the future could hol…

1
One year of the Consumer Duty 16:36

1y ago16:36

16:36

In this episode of the podcast, we are looking back at the first year of implementation of the FCA’s Consumer Duty, which came into force in the summer of 2023.We are joined by Laura Hancock, Managing Director at Yutree Insurance, and Chair of the CII’s Broking Community Board, and Mandy Hunt, Managing Director MGA’s at the Clear Group, and Chair o…

1
Women in insurance 49:42

1y ago49:42

49:42

In this episode of the podcast, we are discussing the topic of women in insurance, looking at developments within the profession, and work still to be done. Vivine Cameron,Equality, Diversity and Inclusion Manager for the Chartered Insurance Institute, is joined by Sandra Lewin, founder of the 100 Women in Insurance collective, and Angela Irvine, S…

1
Personal Development 24:31

1y ago24:31

24:31

In this episode of the podcast, we are discussing Personal Development and neuro linguistic programming. Tim Groves, Programme Development & Partnership Manager for the Chartered Insurance Institute, is joined by Caroline Martin, Leadership Coach & NLP Trainer at Enabling Wings.By Chartered Insurance Institute

1
Vulnerable customers in claims 30:15

1y ago30:15

30:15

In this episode of the podcast, we are discussing vulnerable customers, and what claims professionals need to be aware of. We are joined by Brit Harris, Head of Customer Outcomes at Markel, and William Quibell and Carolyn Mackenzie from the CII Claims Community Board.By Chartered Insurance Institute

1
The Professional Map - the journey so far 36:11

1y ago36:11

36:11

In this episode, we’re celebrating two years of the Professional Map which launched back in 2022. We are joined by Jasmine Shell, Innovation and Engagement Manager at EDII, and Caroline Martin, Personal Development Coach and former President of the Local Institute of Chelmsford and South Essex.The Professional Map is the CII competency framework th…

1
Public Trust Index 2024 18:30

1y ago18:30

18:30

In this episode of the podcast, we are discussing the CII’s latest Public Trust Index results. We are joined by Karl Helgesen, Chief Operating Officer, UK & International at RSA Insurance, and Matthew Connell, Director of Policy and Public Affairs at the CII.By Chartered Insurance Institute

1
New Generation Programme 26:36

1+ y ago26:36

26:36

In this episode of the podcast, Chris Bates, New Generation programme Alumni from 2017-18, is joined by Shauna Hopkins and Thomas Hedges, who were participants in the CII's New Generation programme last year as members of the Claims and Underwriting groups respectively. They discuss the benefits and their experiences of the programme.…

1
CII Member Designations 24:45

1+ y ago24:45

24:45

In this episode of the podcast, we are discussing the CII’s member designations.We are joined by Chris Shadforth, Communications Director for the CII.By Chartered Insurance Institute

1
Election Manifestos 2024 12:13

1+ y ago12:13

12:13

In this episode of the podcast, we are discussing the manifesto pledges of the main parties for the upcoming election.We are joined by Henry Thompson, Head of Public Affairs at the Institute and Faculty of ActuariesBy Chartered Insurance Institute

1
Looking back at the 2024 BIBA Conference 29:37

1+ y ago29:37

29:37

In this episode of the podcast, we are looking back at the BIBA Conference 2024, discussing some of the highlights and key takeaways from the event. We are joined by Laura Hancock, Managing Director of Yutree Insurance and Chair of the CII Broking Community Board, and Mandy Hunt, Managing Director – MGA for The Clear Group and Chair of the CII Unde…

1
Interview with Matthew Hill, CEO of the CII Group 24:31

1+ y ago24:31

24:31

In this episode of the podcast we are speaking with the new CEO of the CII Group, Matthew Hill.By Chartered Insurance Institute

1
Passing CII Exams 10:23

1+ y ago10:23

10:23

In this episode of the podcast, we find out how the right techniques can help professionals pass their CII exams.We hear from Lysette Offley from Genius Material, who specialises in helping professionals bolster their qualifications and build their confidence, while improving their job and life satisfaction. The recording is taken from a webinar th…

1
Corporate Chartered Status 20:11

1+ y ago20:11

20:11

In this episode of the podcast, we are discussing the value of Chartered status for firms.We are joined by Richard Talbot- Jones, Managing Director at Talbot Jones Ltd, and Debbie Gourlay, Commercial Underwriting Director at Covea Insurance.By Chartered Insurance Institute