Best Branchmanager Podcasts (2025)

1
The Referral Revolution: Secrets from a Master Connector with Michael J. Maher 1:01:38

Play Pause

7d ago1:01:38

1:01:38

Join Lady Jen as she sits down with renowned connector and bestselling author Michael J. Maher to uncover the secrets behind building powerful referral networks. In this episode, Michael shares actionable strategies, real-life stories, and the mindset shifts that have made him a leader in the world of connections. Whether you’re looking to grow you…

1
The Refinance Window Is Open. Are You Calling Your Past Clients? 12:12

9d ago12:12

12:12

It's happening: refinance conversations are back—and your past clients are already getting calls… just not always from you. In this episode, Steve Kyles breaks down how he's locking in refis right now and the exact scripts, strategy, and segmentation that are generating apps today. You'll learn: How to build your refi-ready list fast (even if you t…

1
Turning Competitors into Collaborators with Lady Jen Du Plessis 10:20

14d ago10:20

10:20

In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis explores the critical balance between competition and collaboration within the mortgage industry. She shares personal anecdotes and strategies on how networking with competitors can be beneficial for all parties involved. Tune in to learn actionable insights that can help you advance …

1
468. The Secret Power of Tuesday Updates (and Why Most LOs Miss It) 13:00

18d ago13:00

13:00

What if your easiest calls could become your biggest money-makers? In this episode, Steve Kyles breaks down how one simple strategy, called Just Ask Tuesday Updates, turned a single agent relationship into three closed deals in 30 days… beating out two top competitors. You'll hear the real-world story, the exact script, and how to use it in your bu…

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Elevating Your Mortgage Practice: The Power of Heartset with Lady Jen Du Plessis 14:42

21d ago14:42

14:42

In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis discusses the important difference between mindset and heartset in the mortgage industry. Sharing personal anecdotes and strategies, she explains the transition from mechanical operations to a more heart-centered approach in both business and personal life. Learn actionable steps to a…

1
467. It's Not Hard: The Simple Formula for Daily Growth in Your Mortgage Business 14:58

25d ago14:58

14:58

Feeling stuck or overcomplicating your business? In this episode, Steve Kyles and Frank Garay break down what's actually working right now… and why building a consistent, simple system is all you need to succeed. Here's what you'll learn: • The 4 things every loan officer must have (hint: you already do) • How to build momentum with email, calls, a…

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466. The Million Dollar Formula: Why Offers = Closings 20:25

1M ago20:25

20:25

Loan officers aren't struggling from lack of activity… they're struggling because they're skipping the most important step: making the offer. In this high-impact episode of the Loan Officer Leadership Podcast, Steve Kyles and Frank Garay break down the Million Dollar Formula that turns conversations into closings: Here's what you'll learn: The 3 co…

1
Anchor or Engine: Driving Your Business Forward with Lady Jen Du Plessis 10:59

1M ago10:59

10:59

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis delves into the concept of being the anchor or the engine in your business. She discusses the importance of self-reflection, taking action, and maintaining integrity by aligning your actions with your advice. Tune in to learn strategies that will help you transform anchoring acti…

1
The Secret to Generating Referrals Without Asking with Stacey Brown Randall 49:39

1M ago49:39

49:39

Join host Lady Jen Du Plessis as she welcomes Stacey Brown Randall, author and referral expert, to reveal the secrets behind generating business referrals without ever having to ask. Discover how building authentic relationships and creating a referable client experience can transform your business growth. Tune in for actionable strategies and insp…

1
465. The 3 Things Every Realtor Wants from Their Loan Officer 11:25

2M ago11:25

11:25

Loan officers often overcomplicate success: chasing new tools, CRMs, and shiny widgets… when the truth is, winning with agents comes down to just three things. In this episode of the Loan Officer Leadership Podcast, Steve Kyles and Frank Garay reveal the simple, proven formula that will win you business and build long-term trust with qualified agen…

1
Mastering the Mortgage Market: Lessons from the Industry Legend Barry Habib 43:40

2M ago43:40

43:40

Join host Lady Jen Du Plessis as she welcomes mortgage industry icon Barry Habib for an in-depth conversation on navigating today’s complex market. Together, they break down the latest trends, rate changes, and strategies every loan officer needs to stand out and succeed. Don’t miss this masterclass in mortgage wisdom from two of the industry’s mos…

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464. How to Stay Top of Mind with the Right Agents and Clients Every Day 16:48

2M ago16:48

16:48

In this episode of the Loan Officer Leadership Podcast, Steve Kyles and Chelsea Gardner dive into the real reason most originators struggle to stay visible, and how to fix it fast. You'll learn: How to build trust with agents using the "7-11-4" strategy Why targeted Facebook and Instagram ads create an "everywhere" effect What to do if you have mor…

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Ignite Your Mortgage Business with Online Challenges with Alina Vincent 37:34

2M ago37:34

37:34

Join host Lady Jen Du Plessis as she welcomes business strategist Alina Vincent to discuss innovative ways mortgage professionals can grow their business through online challenges and community engagement. Discover how experiential learning, Facebook groups, and actionable five-day challenges can help you attract ideal clients and build lasting rel…

1
463. The One Asset You'll Regret Ignoring as a Loan Officer 11:08

2M ago11:08

11:08

Your database is your legacy. In this episode of the Loan Officer Leadership Podcast, Steve Kyles and Frank Garay break down the one thing most loan officers neglect—yet it holds the power to generate $9K to $27K per month when stewarded correctly. You'll learn: Why your database is the most valuable asset you own How to back it up, protect it, and…

1
Innovative Approaches to Mortgage Sales Success with Alex Varela 38:46

2M ago38:46

38:46

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis welcomes top loan officer Alex Varela for an inspiring conversation about building client-focused success in the mortgage industry. Alex shares his journey from humble beginnings to industry leader, revealing the disciplined habits, relationship-driven sales process, and personal…

1
462. Why Realtors Ghost You, And What to Do About It (Part 3): No Proof, No Trust 9:48

2M ago9:48

9:48

've nailed the conversation. You've followed up. But if agents still aren't calling you back, here's the missing piece: proof. In this final episode of the 3-part series, Steve Kyles and Frank Garay break down the third reason loan officers get ghosted… making the same promises everyone else does, without the receipts to back it up. In this episode…

1
Acres of Diamonds with Lady Jen Du Plessis 44:44

2M ago44:44

44:44

In this special episode of Mortgage Lending Mastery, Lady Jen Du Plessis shares the timeless lesson from Acres of Diamonds—that success and fulfillment are often found right where you are. She unpacks how to recognize the untapped potential in your current business, relationships, and daily habits. Tune in to discover how shifting your perspective …

1
461. Why Realtors Ghost You, And What to Do About It (Part 2) 17:08

3M ago17:08

17:08

So, you had a great meeting with a qualified agent… great conversation, good connection, and then… nothing. Silence. Crickets. In Part 2 of Why Realtors Ghost You, Steve Kyles and Frank Garay break down the second big mistake that causes great opportunities to fade: weak or inconsistent follow-up. You'll learn: Why most "ghosting" isn't personal, i…

1
The Power of Coaching: Why Everyone Needs a Mentor with Lady Jen Du Plessis 24:21

3M ago24:21

24:21

In this episode, Lady Jen Du Plessis explores the transformative power of having a coach or mentor, sharing personal stories and practical insights from her own journey. Discover why accountability, outside perspective, and tailored guidance are essential for accelerating your growth and overcoming business challenges. Whether you’re new to coachin…

1
460. Why Realtors Ghost You, And What to Do About It (Part 1) 16:42

3M ago16:42

16:42

Ever wonder why agents don't call you back, even when the conversation felt great? In this episode, Steve Kyles and Frank Garay dig into one of the biggest frustrations for loan officers: getting ghosted by realtors. But the real issue might not be what you think. You'll learn: The #1 mistake that makes agents stop responding How to shift from prod…

1
Mortgage Market Predictions and Strategic Advice with Phil Crescenzo, Jr. 42:07

3M ago42:07

42:07

Join us as we delve into an insightful discussion with Phill Crescenzo Jr., a top mortgage producer with over 20 years of experience. Phill shares his perspectives on the current market, the impact of recent interest rate changes, and strategies for thriving in the mortgage business amidst uncertainties. ______________________ Connect with Lady Jen…

1
459. How to Rank in AI: The New SEO for Loan Officers 18:36

3M ago18:36

18:36

The way consumers search is changing, and AI is leading the charge. In this episode, I sit down with Chris Johnstone to unpack the new rules of getting found online. If you want to generate high-quality leads from ChatGPT, Grok, and other AI engines, this is a must-listen. We cover: Why Yelp and Reddit matter more than ever How to position your bra…

1
Embracing Failure and Building Relationships with Phil Treadwell 47:27

3M ago47:27

47:27

Host Lady Jen Du Plessis invites mindset coach and mortgage industry expert Phil Treadwell to discuss the importance of relationship-building and adapting modern marketing strategies in the mortgage industry. The conversation delves into the significance of mindset, actionable steps for engaging in meaningful relationships, and differentiating betw…

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458. The Q4 Playbook: How Top Loan Officers Finish Strong 10:57

3M ago10:57

10:57

The last quarter of the year isn't a time to slow down, it's a time to set up your best year ever. In this episode, I sit down with Frank Garay to unpack a simple, strategic Q4 playbook that helps loan officers stay consistent, avoid burnout, and finish the year with momentum. You'll learn: • How to structure your prospecting even during holiday we…

1
Mastering Priority Management: Time Blocking vs. Activity Blocking with Lady Jen Du Plessis 13:23

3M ago13:23

13:23

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis delves into time blocking versus activity blocking. She explains how intentional, priority-driven activities can significantly move the needle in your business. Learn actionable strategies for managing your priorities effectively and ensure every action you take contributes to yo…

1
457. Your $1.8M List: Why 50 Qualified Agents Beat 500 Random Ones 11:31

3M ago11:31

11:31

In this episode, Steve Kyles and Frank Garay break down one of the most overlooked keys to scaling your mortgage business: your agent list. If you're calling every Monday but not seeing results, it may not be your script—it might be your list. You'll learn: Why 50 qualified agents is the real goldmine (worth $1.8M+) How to re-evaluate your list eve…

1
Pennies vs. Quarters: Maximizing Your Business Efficiency with Lady Jen Du Plessis 16:18

4M ago16:18

16:18

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis discusses the value of focusing on quality over quantity in business relationships. She delves into the 'pennies vs. quarters' analogy, emphasizing the importance of investing time in fewer, high-value connections for long-term success. Listeners will learn strategies for identif…

1
456. The Call Gets Easier When You Know What It's Worth 11:11

4M ago11:11

11:11

Struggling to stay consistent with outbound calls? Steve Kyles shares a simple, powerful mindset shift that turned his daily call list into a million-dollar opportunity list. In this episode: Why assigning a dollar value to every relationship changes the game How Steve turned 84 agents into $1.5M in annual potential The math behind the "Great Resta…

1
Resilience, Real Estate, and the American Dream with Dr. Lady Hoa Nguyen 51:38

4M ago51:38

51:38

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis welcomes Dr. Hoa Nguyen, an optometrist, real estate investor, and author, to share her inspiring journey from refugee beginnings to financial freedom. Dr. Nguyen discusses building multiple streams of income and the power of real estate syndication for creating lasting wealth. T…

1
455. The Biggest Mistake I Made When Hiring (And How I Fixed It Fast) 8:24

4M ago8:24

8:24

Most loan officers overthink hiring—and end up doing everything themselves. In this episode, Steve unpacks the #1 mistake he sees when building a team and shares a simple, scalable way to get results without burning out. You'll learn: Why part-time relationship managers might be your biggest growth hack How Steve generated 2,000+ outbound calls and…

1
The Infinity Business Model: Sustaining Client Relationships with Lady Jen Du Plessis 12:55

4M ago12:55

12:55

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis discusses the concept of shifting from sales calls to service calls. She emphasizes the importance of viewing past clients as alumni clients and leveraging these relationships to create a continuous cycle of opportunities and referrals. Jen provides strategic advice on how to app…

1
454. Why I Stopped Making All the Calls Myself—and What Happened Next 19:38

4M ago19:38

19:38

In this episode, Steve shares a raw, behind-the-scenes look at what happened when he went from leading a national team to starting over from scratch—and how building a team of part-time relationship managers led to: Over 2,000 outbound calls, 395 conversations, and 29 appointments in just 8 weeks 18 referral leads generated without making all the c…

1
Mastering Real Estate Marketing with Mike Cuevas 54:07

5M ago54:07

54:07

In this engaging episode of Mortgage Lending Mastery, Jen Du Plessis sits down with Mike Cuevas, founder of Referral Suite, to discuss strategies for generating referrals, marketing your database, and building strong client relationships. ______________________ Connect with Lady Jen Connect and Schedule a Strategy call at ⁠⁠https://supportfromjen.c…

Branchmanager Podcasts

1
Loan Officer Leadership

Steve Kyles

51
Mortgage Lending Mastery

Lady Jen Du Plessis: Coach, International Speaker, Best Selling Author

1
The Referral Revolution: Secrets from a Master Connector with Michael J. Maher 1:01:38

1
The Refinance Window Is Open. Are You Calling Your Past Clients? 12:12

1
Turning Competitors into Collaborators with Lady Jen Du Plessis 10:20

1
468. The Secret Power of Tuesday Updates (and Why Most LOs Miss It) 13:00

1
Elevating Your Mortgage Practice: The Power of Heartset with Lady Jen Du Plessis 14:42

1
467. It's Not Hard: The Simple Formula for Daily Growth in Your Mortgage Business 14:58

1
466. The Million Dollar Formula: Why Offers = Closings 20:25

1
Anchor or Engine: Driving Your Business Forward with Lady Jen Du Plessis 10:59

1
The Secret to Generating Referrals Without Asking with Stacey Brown Randall 49:39

1
465. The 3 Things Every Realtor Wants from Their Loan Officer 11:25

1
Mastering the Mortgage Market: Lessons from the Industry Legend Barry Habib 43:40

1
464. How to Stay Top of Mind with the Right Agents and Clients Every Day 16:48

1
Ignite Your Mortgage Business with Online Challenges with Alina Vincent 37:34

1
463. The One Asset You'll Regret Ignoring as a Loan Officer 11:08

1
Innovative Approaches to Mortgage Sales Success with Alex Varela 38:46

1
462. Why Realtors Ghost You, And What to Do About It (Part 3): No Proof, No Trust 9:48

1
Acres of Diamonds with Lady Jen Du Plessis 44:44

1
461. Why Realtors Ghost You, And What to Do About It (Part 2) 17:08

1
The Power of Coaching: Why Everyone Needs a Mentor with Lady Jen Du Plessis 24:21

1
460. Why Realtors Ghost You, And What to Do About It (Part 1) 16:42

1
Mortgage Market Predictions and Strategic Advice with Phil Crescenzo, Jr. 42:07

1
459. How to Rank in AI: The New SEO for Loan Officers 18:36

1
Embracing Failure and Building Relationships with Phil Treadwell 47:27

1
458. The Q4 Playbook: How Top Loan Officers Finish Strong 10:57

1
Mastering Priority Management: Time Blocking vs. Activity Blocking with Lady Jen Du Plessis 13:23

1
457. Your $1.8M List: Why 50 Qualified Agents Beat 500 Random Ones 11:31

1
Pennies vs. Quarters: Maximizing Your Business Efficiency with Lady Jen Du Plessis 16:18

1
456. The Call Gets Easier When You Know What It's Worth 11:11

1
Resilience, Real Estate, and the American Dream with Dr. Lady Hoa Nguyen 51:38

1
455. The Biggest Mistake I Made When Hiring (And How I Fixed It Fast) 8:24

1
The Infinity Business Model: Sustaining Client Relationships with Lady Jen Du Plessis 12:55

1
454. Why I Stopped Making All the Calls Myself—and What Happened Next 19:38

1
Mastering Real Estate Marketing with Mike Cuevas 54:07