Best Branchmanager Podcasts (2025)

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Mastering Priority Management: Time Blocking vs. Activity Blocking with Lady Jen Du Plessis 13:23

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1h ago13:23

13:23

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis delves into time blocking versus activity blocking. She explains how intentional, priority-driven activities can significantly move the needle in your business. Learn actionable strategies for managing your priorities effectively and ensure every action you take contributes to yo…

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457. Your $1.8M List: Why 50 Qualified Agents Beat 500 Random Ones 11:31

4h ago11:31

11:31

In this episode, Steve Kyles and Frank Garay break down one of the most overlooked keys to scaling your mortgage business: your agent list. If you’re calling every Monday but not seeing results, it may not be your script—it might be your list. You’ll learn: Why 50 qualified agents is the real goldmine (worth $1.8M+) How to re-evaluate your list eve…

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Pennies vs. Quarters: Maximizing Your Business Efficiency with Lady Jen Du Plessis 16:18

2h ago16:18

16:18

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis discusses the value of focusing on quality over quantity in business relationships. She delves into the 'pennies vs. quarters' analogy, emphasizing the importance of investing time in fewer, high-value connections for long-term success. Listeners will learn strategies for identif…

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456. The Call Gets Easier When You Know What It’s Worth 11:11

8d ago11:11

11:11

Struggling to stay consistent with outbound calls? Steve Kyles shares a simple, powerful mindset shift that turned his daily call list into a million-dollar opportunity list. In this episode: Why assigning a dollar value to every relationship changes the game How Steve turned 84 agents into $1.5M in annual potential The math behind the “Great Resta…

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Resilience, Real Estate, and the American Dream with Dr. Lady Hoa Nguyen 51:38

5d ago51:38

51:38

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis welcomes Dr. Hoa Nguyen, an optometrist, real estate investor, and author, to share her inspiring journey from refugee beginnings to financial freedom. Dr. Nguyen discusses building multiple streams of income and the power of real estate syndication for creating lasting wealth. T…

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Ignite Your Mortgage Business with Online Challenges with Alina Vincent 37:34

12d ago37:34

37:34

In this engaging episode, Alina Vincent uncovers the significance of engagement in building strong relationships with potential clients and persuading them to say yes. ______________________ Connect with Lady Jen Connect and Schedule a Strategy call at ⁠https://supportfromjen.com/⁠ YouTube: ⁠https://www.youtube.com/@LadyJenDuPlessis⁠ Free Gifts: ⁠h…

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455. The Biggest Mistake I Made When Hiring (And How I Fixed It Fast) 8:24

22d ago8:24

8:24

Most loan officers overthink hiring—and end up doing everything themselves. In this episode, Steve unpacks the #1 mistake he sees when building a team and shares a simple, scalable way to get results without burning out. You’ll learn: Why part-time relationship managers might be your biggest growth hack How Steve generated 2,000+ outbound calls and…

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The Infinity Business Model: Sustaining Client Relationships with Lady Jen Du Plessis 12:55

19d ago12:55

12:55

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis discusses the concept of shifting from sales calls to service calls. She emphasizes the importance of viewing past clients as alumni clients and leveraging these relationships to create a continuous cycle of opportunities and referrals. Jen provides strategic advice on how to app…

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454. Why I Stopped Making All the Calls Myself—and What Happened Next 19:38

29d ago19:38

19:38

In this episode, Steve shares a raw, behind-the-scenes look at what happened when he went from leading a national team to starting over from scratch—and how building a team of part-time relationship managers led to: Over 2,000 outbound calls, 395 conversations, and 29 appointments in just 8 weeks 18 referral leads generated without making all the c…

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Mastering Real Estate Marketing with Mike Cuevas 54:07

1M ago54:07

54:07

In this engaging episode of Mortgage Lending Mastery, Jen Du Plessis sits down with Mike Cuevas, founder of Referral Suite, to discuss strategies for generating referrals, marketing your database, and building strong client relationships. ______________________ Connect with Lady Jen Connect and Schedule a Strategy call at ⁠⁠https://supportfromjen.c…

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453. Why Niching Down as a Loan Officer Is a Power Move 14:42

1M ago14:42

14:42

Did you know that narrowing your focus to one clear niche can actually bring you more business, not less? In this episode, Steve Kyles and Frank Garay share why the most successful loan officers build their reputation in a specific area first before expanding into others. You’ll learn: How a niche instantly sets you apart from the competition and a…

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Aligning with the Right People for Mortgage Success with Lady Jen Du Plessis 3:24

1M ago3:24

3:24

In this episode of Mortgage Lending Mastery, your host Lady Jen Du Plessis, with over four decades of experience in the mortgage, real estate, and financial services industries, explores the importance of working with people who complement your practice rather than complicate it. Jen shares a personal story to illustrate the point, emphasizing the …

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452. Speed to Lead: Why Answering in 60 Seconds Changes Everything 11:29

1M ago11:29

11:29

Did you know responding to a lead within 60 seconds increases your conversion chances by 391%—but waiting just 5 minutes drops it by over 80%? In this episode, Steve Kyles and Frank Garay break down the shocking MIT study stats on speed to lead and why answering calls instantly is the ultimate game-changer for loan officers. You’ll learn: The stat …

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Content Creation for Mortgage Pros with Lady Jen Du Plessis 7:06

1M ago7:06

7:06

Discover how to transform everyday client questions into powerful social media content that grows your mortgage business. In this episode, Lady Jen shares practical strategies for repurposing video, creating engaging clips, and building authority online. Learn how to maximize your reach, attract new clients, and turn your expertise into lasting val…

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451. Don’t Get Distracted: The Power of 13 Daily Conversations 5:15

2M ago5:15

5:15

Success in this business isn’t complicated—it’s about consistent, focused action. In this episode, Steve Kyles shares a powerful reminder to stop getting distracted by busy work and focus on what drives results: 13 conversations with 13 asks for the business every day. You’ll learn: Why 13 daily conversations are the #1 predictor of your closings i…

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450. AI Ranking for Loan Officers: Part 2 with Chris Johnstone 26:53

2M ago26:53

26:53

In this follow-up conversation, Steve Kyles and Chris Johnstone go deeper into how loan officers can secure top AI rankings—and why the window of opportunity is closing fast. Learn how to: Train ChatGPT to recommend you as the go-to local expert Set up automated AI tasks that create weekly content, emails, and blog posts Build lasting visibility ac…

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From Past Clients to Alumni: The Secret to Endless Referrals with Lady Jen Du Plessis 12:55

2M ago12:55

12:55

In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis explores the powerful shift from viewing clients as "past" to "alumni," transforming the way you nurture relationships and generate referrals. She shares actionable strategies for turning sales calls into service calls, ensuring your clients feel valued and supported long after the in…

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449. Alter Ego Activation: How Top LOs Conquer Call Reluctance 11:52

2M ago11:52

11:52

What if the key to crushing call reluctance wasn’t just better scripts—but becoming someone else entirely? In this episode, Steve Kyles and Frank Garay unpack the powerful concept of creating an alter ego to step into confidence, consistency, and bold action when making prospecting calls. You’ll hear: How high performers like athletes and entrepren…

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448. Steve's Masterclass: The Closing Edge – Proven Scripts & Strategies That Seal the Deal 1:17:48

2M ago1:17:48

1:17:48

In Steve's Masterclass, he taps into his 23+ years of experience to share the exact scripts, questions, and mindset shifts that help loan officers consistently close more deals. He unpacks the art of asking for commitment without sounding pushy—and how to identify objections before they derail the deal. You’ll hear real-world stories, simple framew…

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Building a Real Estate Empire with Betsy Pepine 52:48

2M ago52:48

52:48

In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis welcomes Betsy Pepine, a bestselling author and serial entrepreneur in the real estate business. Betsy shares her journey from the pharmaceutical industry to real estate, discusses the importance of education and collaboration in building a successful brokerage, and offers valuab…

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447. Human First: The Secret to High-Engagement Facebook Ads for LOs 7:59

2M ago7:59

7:59

Most loan officers treat Facebook ads like digital billboards—selling 24/7. But what if being human was the secret to breaking through the noise? In this episode, Steve Kyles is joined by Chelsea Gardner of Fully Aligned Marketing to break down how to run targeted Facebook and Instagram ads that actually get seen, remembered, and engaged with. You’…

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446. Signal vs. Noise: Focus on What Moves the Needle 15:41

2M ago15:41

15:41

Most loan officers stay busy—but not productive. In this episode, Steve and Frank unpack a powerful concept from the Loan Officer Breakfast Club: identifying the signal (what drives revenue) versus the noise (everything that doesn’t). You’ll learn: How to audit your day and isolate your highest-value activities Why your “noise” is someone else’s “s…

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Unleashing Potential: 212 Degrees and Dream Teams 13:07

2M ago13:07

13:07

In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis shares insights on achieving peak performance with the 212 degrees concept and the importance of building a dream team for sustained success. Discover how small changes can make a significant impact and learn strategies for assembling a supportive team to elevate your business. ______…

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445. Mid-Year Wake-Up Call: Evaluate, Adjust, and Finish Strong 13:47

2M ago13:47

13:47

We’re halfway through the year—and it’s time for a gut check. In this episode, Steve and Frank break down: Why July is the most important time to self-assess The real reason you’re not hitting your goals (hint: it’s not lack of time) How to fix what’s not working and double down on what is The simple daily metrics that drive predictable closings Wh…

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444. Get Found on ChatGPT: Chris Johnstone’s Strategy for Loan Officers 26:55

3M ago26:55

26:55

In this episode, I sit down with Chris Johnstone to unpack how loan officers are getting high-quality, consumer-direct leads from ChatGPT—and how you can too. We also talk about: How to build AI authority and become searchable inside ChatGPT The daily actions that train AI to recognize you as the expert How prompt stacking and discoverable chats ar…

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Navigating Real Estate and Financial Challenges with Penelope Jane Smith 35:41

3M ago35:41

35:41

In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis hosts Penelope Jane Smith to discuss financial freedom for women entrepreneurs. Penelope shares her dramatic financial journey, lessons learned, and how she supports women to achieve financial independence. They also delve into practical steps to managing cash flow, investing outside …

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443. No Way Out 29:34

3M ago29:34

29:34

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this powerful and personal episode of the Loan Officer Leadership Podcast, your host, Steve Kyles, sits down with Frank Garay to unpack a mindset that changes everything: there’s no way out—just through. Frank opens up about how embra…

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442. The Secret Weapon for Listing Referrals: Why Top Agents Love Movetube 11:29

3M ago11:29

11:29

What if every listing turned into a referral opportunity—with zero gimmicks? In this episode, Steve Kyles and Frank Garay break down how Movetube is changing the game for loan officers and their agent partners. If you're looking for a strategic, modern way to stay visible, deliver real value, and multiply your referral business, this is it. You’ll …

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The Eagle Scout Advantage in Mortgage Lending with Randy Fiocchi 45:19

3M ago45:19

45:19

In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis interviews seasoned loan officer Randy Fiocchi about strategies for navigating the challenging real estate market. Randy shares insights on the value of staying in touch with past clients, supporting listing agents, and leveraging innovative tools like Insta Show for better lead manag…

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441. 3 Reasons You're Not Getting Referrals (and How to Fix It) 17:56

3M ago17:56

17:56

Struggling to get consistent referrals? It’s probably not your rates—it’s your habits. In this episode, Steve Kyles and Frank Garay break down the 3 simple reasons loan officers aren’t getting referrals—and how to fix each one with confidence and ease. You'll learn: Why not asking for the business is costing you deals—and exactly what to say instea…

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440. Decide and Do: Why Success Starts with a Non-Negotiable Commitment 10:48

3M ago10:48

10:48

You don’t need another quote, podcast, or plan—you need a decision. In this episode, Steve Kyles challenges you to stop waiting on motivation and start owning your commitment. Discover: The difference between a choice and a decision—and why only one leads to real results How one originator went from 0 to 7 loans in 5 weeks by deciding to show up Th…

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The Power of Relationships in Real Estate with Chris Sinatra 36:39

3M ago36:39

36:39

In this engaging episode of Mortgage Lending Mastery, host Lady Jen Du Plessis interviews Chris Sinatra, a real estate expert with a rich heritage and vast industry experience. They discuss Chris's unique approach to real estate, the importance of strong work ethic, and the impact of recent changes in the industry. Listen in for valuable insights o…

Branchmanager Podcasts

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Loan Officer Leadership

Steve Kyles

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Mortgage Lending Mastery

Lady Jen Du Plessis: Coach, International Speaker, Best Selling Author

1
Mastering Priority Management: Time Blocking vs. Activity Blocking with Lady Jen Du Plessis 13:23

1
457. Your $1.8M List: Why 50 Qualified Agents Beat 500 Random Ones 11:31

1
Pennies vs. Quarters: Maximizing Your Business Efficiency with Lady Jen Du Plessis 16:18

1
456. The Call Gets Easier When You Know What It’s Worth 11:11

1
Resilience, Real Estate, and the American Dream with Dr. Lady Hoa Nguyen 51:38

1
Ignite Your Mortgage Business with Online Challenges with Alina Vincent 37:34

1
455. The Biggest Mistake I Made When Hiring (And How I Fixed It Fast) 8:24

1
The Infinity Business Model: Sustaining Client Relationships with Lady Jen Du Plessis 12:55

1
454. Why I Stopped Making All the Calls Myself—and What Happened Next 19:38

1
Mastering Real Estate Marketing with Mike Cuevas 54:07

1
453. Why Niching Down as a Loan Officer Is a Power Move 14:42

1
Aligning with the Right People for Mortgage Success with Lady Jen Du Plessis 3:24

1
452. Speed to Lead: Why Answering in 60 Seconds Changes Everything 11:29

1
Content Creation for Mortgage Pros with Lady Jen Du Plessis 7:06

1
451. Don’t Get Distracted: The Power of 13 Daily Conversations 5:15

1
450. AI Ranking for Loan Officers: Part 2 with Chris Johnstone 26:53

1
From Past Clients to Alumni: The Secret to Endless Referrals with Lady Jen Du Plessis 12:55

1
449. Alter Ego Activation: How Top LOs Conquer Call Reluctance 11:52

1
448. Steve's Masterclass: The Closing Edge – Proven Scripts & Strategies That Seal the Deal 1:17:48

1
Building a Real Estate Empire with Betsy Pepine 52:48

1
447. Human First: The Secret to High-Engagement Facebook Ads for LOs 7:59

1
446. Signal vs. Noise: Focus on What Moves the Needle 15:41

1
Unleashing Potential: 212 Degrees and Dream Teams 13:07

1
445. Mid-Year Wake-Up Call: Evaluate, Adjust, and Finish Strong 13:47

1
444. Get Found on ChatGPT: Chris Johnstone’s Strategy for Loan Officers 26:55

1
Navigating Real Estate and Financial Challenges with Penelope Jane Smith 35:41

1
443. No Way Out 29:34

1
442. The Secret Weapon for Listing Referrals: Why Top Agents Love Movetube 11:29

1
The Eagle Scout Advantage in Mortgage Lending with Randy Fiocchi 45:19

1
441. 3 Reasons You're Not Getting Referrals (and How to Fix It) 17:56

1
440. Decide and Do: Why Success Starts with a Non-Negotiable Commitment 10:48

1
The Power of Relationships in Real Estate with Chris Sinatra 36:39