Supercharge your journey to success in the home services industry with insights and actionable content that will transform your business.
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The AC Service Tech Answers podcast is all about answering real HVAC/R related questions, asked by real HVAC/R technicians. Come join us as we tackle problems, questions, and troubleshooting in the world of Heating, Ventilation, Air Conditioning, and Refrigeration.
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HVAC 360 is a podcast that covers the heating, ventilating, and air conditioning industry through the entire life cycle of a building. From building commissioning, engineering, and design, to construction, and of course operations and maintenance, I talk with and about the news, people, and products that are affecting our lives at a rapidly growing pace. Hosted on Acast. See acast.com/privacy for more information.
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We discuss all things Air Conditioning. The Hot topics and the Cold hard facts! Welcome to the Air Conditioning Podcast! First things first, we are by no means professional broadcasters (amateur at best in fact) and podcasting is a first for us so please excuse us for any clumsy technique :) This podcast is intended for general information only and will hopefully deliver unbiased content for the benefit of not only consumers looking to purchase or seeking general information about air condit ...
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Viega & ProPress Fittings at the 2025 AHR Expo!
31:43
31:43
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31:43In this episode, Craig talks with Viega during the AHR Expo! They cover the new products Viega is specializing in like theeir Pro-Press Fittings. Learn more about Viega here: https://www.viega.us/en/resources.html Be sure to check out other content and resources here! Our Newest Book!: https://amzn.to/4aw2OOd Check out our website at https://www.ac…
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Direct Mail & Marketing Isn’t Dead: Here’s How to Make It Work
17:44
17:44
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17:44Direct mail isn’t dead—and it won’t die until mailboxes die. Kenny Chapman and Chris Crew break down why direct mail still works and how to get the most out of it in the digital age. They discuss how to craft high-impact direct mail, ways to write an opening line that keeps readers hooked, how to keep your mail out of the trash, and the creative st…
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Winning at Social Media Marketing: What Home Service Businesses Need to Know
23:10
23:10
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23:10Social media marketing is one of the most valuable tools for home service businesses – but only if done right. Kenny Chapman and Chris Crew break down how contractors can use social media to build trust, attract customers, and grow their brand and business without feeling overwhelmed. From choosing the right platforms to creating engaging content (…
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Beyond Five Stars: The Smart Way to Use Reviews to Boost Your Business
32:01
32:01
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32:01Kenny Chapman and Chris Crew talk about all things business reviews. They share compelling statistics about the role reviews play in the purchasing process, how to handle negative reviews, and how your online presence can either multiply or diminish the effectiveness of your marketing dollars. You’ll hear the 4-step process Chris uses to approach o…
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Discussing Indoor Air Quality With Kevin Hart From Haven IAQ!
1:00:11
1:00:11
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1:00:11In this episode, Craig talks with Kevin Hart from Haven IAQ (Indoor Air Quailty) ! They discuss indoor air quality, central air controls, factors affecting a technician's health they might not be aware of, and more! Learn more about Haven here: https://haveniaq.com/our-team/ Be sure to check out other content and resources here! Our Newest Book!: h…
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Mailbag Episode: How to Grow Your Business Through Pricing, Sales Strategy and Process Optimization
31:45
31:45
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31:45This episode is a mailbag episode in which Kenny Chapman and Chris Crew tackle a couple of crucial questions from audience members. From the biggest concern that keeps them up at night to the #1 cause of business failures and increasing credit card transaction fees. You’ll hear Kenny and Chris shed some light on these important issues, some of whic…
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From Sales Grit to Growth: Lessons from Mid-America Mister Sparky
50:04
50:04
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50:04Kenny Chapman and Chris Chrew welcome Darrell Boyd and Aaron Hagan from Mid-America Mister Sparky! They take back the curtain on Mister Sparky’s winning strategy for sales success – including the key role of company culture, the power of grit, and intentionality around sales. You’ll hear more about avoiding the top-line sales intoxication trap, the…
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Turning "Just Looking" Shoppers into Paying Customers
20:58
20:58
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20:58“How do I turn ‘just looking’ prospects into paying customers?” is probably one of the most recurring questions among home service salespeople…and that’s exactly what hosts Kenny Chapman and Chris Crew tackle in this episode of the Home Service Business Success show. They talk about the importance of having a process to follow, common mistakes sale…
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Gas Furnace Diagnosis Strategies, Tips, & More With Jim Fultz!!
49:54
49:54
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49:54In this episode, Craig speaks with Jim Fultz from Copeland about gas furnace diagnosis strategies and factors! We also discuss solutions offered by Copeland and more during our time at the 2025 AHR Expo! Be sure to check out other content and resources here! Our Newest Book!: https://amzn.to/4aw2OOd Check out our website at https://www.acservicetec…
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Conquering the "I Need to Talk to My Spouse" Objection
21:22
21:22
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21:22“I need to speak to my spouse.” That’s an objection that many home service salespeople fear – you hear that, you’re doomed… Why do some people bring that point up during an appointment and what can you do to conquer that objection to successfully close the sale? In today’s episode of the Home Service Business Success Show, hosts Kenny Chapman and C…
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Price Is Too High! - Objection Obliteration
31:24
31:24
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31:24In the first episode of season 2 of the Home Service Business Success Show, hosts Kenny Chapman and Chris Crew tackle one of the most common objections in sales: “The price is too high!” They break down why many home service business owners struggle with the pricing confidence needed, what you need to know to truly understand value, option closing,…
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A2L Updates, Tools, Procedures, & More Featuring Jesse From NAVAC!
50:47
50:47
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50:47In this episode, Craig speaks with Jesse Stewart from NAVAC about common misconceptions in regard to A2L refrigerant tools, procedures, and changes coming to the HVAC industry. This podcast was recorded live at the 2025 AHR Expo! Be sure to check out other content and resources here! Our Newest Book! https://amzn.to/4aw2OOd Check out our website at…
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From “If Only…” to Business Success: Mindset and Techniques for Personal Growth and Professional Wins
53:03
53:03
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53:03For the season finale, hosts Kenny Chapman and Chris Crew sat down in person at Acceleration Days to talk about the mindset needed to go beyond the “If only…” mindset and achieve both business success and personal growth. Learn about the career-defining moments Kenny and Chris went through, the 3 Ps the Blue Collar Success Group teaches its clients…
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Power Down to Power Up: How to Recharge and Avoid Exhaustion
36:40
36:40
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36:40Kenny Chapman and Chris Crew go over mental health strategies for the home service business industry. From understanding who you really are and following morning rituals to protecting your brain from distractions (and addiction!) and powering down to power up – this episode is a crash course in mental health that will make you a better professional…
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The Positives & Negatives of The HVACR Industry!
53:28
53:28
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53:28In this episode, Craig speaks with Ty Branaman, @Love2HVAC, about the positive and negative aspects of the HVACR industry. They cover topics like workplace culture, ways to look out for your physical health, and more! Be sure to check out other content and resources here! Our Newest Book! Check Out Ty's Social Media Here!: www.love2hvac.com/home Ch…
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From Chaos to Control: Staying Energized as a Home Service Operator
38:55
38:55
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38:55Kenny Chapman and Chris Crew dive into the critical role of energy management, boundaries, and clear communication in avoiding chaos. They share personal experiences and actionable strategies for creating a productive work environment, setting healthy boundaries, and staying focused on what truly matters. Tune in to discover how saying “no” and pri…
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Kenny Chapman and Chris Crew talk about how leaders can get rid of exhaustion and calm the chaos in their service business. From mental aspects and key questions like “Am I serving my business or is my business serving me?” to the difference between boundaries and barriers, and common mistakes leaders make – you’ll get a crash course on preventing …
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What’s needed to actually “make it rain” in your business? Positive cash flow and the right mindset are key, if you want your home service business to grow. But what goes into creating the right conditions to make it happen? Kenny Chapman and Chris Crew dive into the mental and emotional sides of cash flow – including a key lesson that will help yo…
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How many times have you heard the saying “cash is king?" But what if someone told you that that’s just a myth ready to be debunked? In this episode, Kenny Chapman and Chris Crew tackle the myths surrounding cash flow and discuss cash confidence, creating a 90-day cash buffer, having an abundance mindset, and explain why “cash is NOT king.” Tune in …
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Margins are the backbone of a profitable business, but are you managing yours effectively? And what comes to mind when you think about breaking even – yay or nay? In this episode, Kenny Chapman and Chris Crew dive into essential strategies for muscling up your margins. From understanding gross margin dollars per hour to setting the right prices for…
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Discussing Gas Furnace Diagnosis Tips With Craig & Ty!
46:15
46:15
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46:15In this episode, Craig speaks with Ty Branaman, @Love2HVAC, to discuss gas furnace diagnosis tips! Be sure to check out other content and resources here! Check Out Ty's Social Media Here!: www.love2hvac.com/home Check out our website at https://www.acservicetech.com Check out our YouTube Channel at https://www.youtube.com/@acservicetechchannel Chec…
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When it comes to profit, most home service business owners seem to be asking the wrong questions and focusing on the wrong things… …and that can have COSTLY consequences. In this episode, Kenny Chapman and Chris Crew look at the critical aspects of profitability and operational efficiency. They challenge traditional thinking about business margins …
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Mindset plays a crucial role in navigating the challenges of running a home service business. In this episode, Kenny Chapman and Chris Crew dive into the dangers of "top line intoxication" and how it impacts profitability, culture, and quality of life. You’ll learn about balancing intuition with systems, understanding true costs, creating a busines…
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There’s no denying it: sales can make or break a home service business. However, mastering it requires more than just a good pitch… Kenny Chapman and Chris Crew dive into the mindset, strategies, and processes that drive successful sales, even in a challenging market. From overcoming industry resistance to creating repeatable systems, you’ll hear g…
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What can be done to plan and run an effective marketing campaign, and add magic to it? In this episode, Chris Crew and Kenny Chapman from The Blue Collar Success Group provide an overview of different strategies home services businesses can use to get the word out. From ways to create organic content at scale, to pay-per-click, understanding your m…
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Chris Crew and Kenny Chapman dive into strategies to generate more quality leads and drive sustainable growth. Tune in to hear about practical tips for filling your pipeline with quality lead generation, how to approach sales calls and spend your marketing budget, and brand awareness, as well as market domination and the role your mindset will play…
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Craig & Ty Cover Gas Furnace Components & Efficiency Tips! Learn About The Components In A Gas Furnace That Change When The Efficiency Increases!!
25:58
25:58
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25:58In this episode, Craig speaks to Ty Branaman, @Love2HVAC, about the components in gas furnaces that are required to increase a furnace's efficiency! Be sure to check out other content and resources here! Check Out Ty's Social Media Here!: Check out our website at https://www.acservicetech.com Check out our YouTube Channel at https://www.youtube.com…
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Pace Not Race: How to Run a Successful Business Without Exhausting Yourself
35:28
35:28
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35:28Co-hosts Kenny Chapman and Chris Crew of The Blue Collar Success Group share some of the fundamental principles of healthy business ownership. They explore mental health and pacing yourself to avoid burnout, all from a business owner’s standpoint. You’ll also hear about seasonality in business, how to manage the pressures of growth and what you can…
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Home Service Business Success...launching November 13!
4:25
4:25
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4:25The Home Service Business Success show...launching November 13!By Kenny Chapman, Chris Crew
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Challenges For New Technicians Entering The HVAC Trade!
31:48
31:48
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31:48In this episode, Craig speaks to Ty Branaman, @Love2HVAC, about the challenges new technicians are facing when just getting into the HVAC industry! Be sure to check out other content and resources here! Check Out Ty's Website Here! https://www.love2hvac.com/ Check out our website at https://www.acservicetech.com Check out our YouTube Channel at htt…
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How Workplace Conditions Affect HVAC Technicians!
46:45
46:45
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46:45In this episode, Ty branaman @love2hvac and I discuss common struggles in the world of HVAC for both technicians and owners/managers! We discuss strategies and solutions! Be sure to check out our other content and resources! Check Out Ty's Website Here! https://www.love2hvac.com/ Check out our website at https://www.acservicetech.com Check out our …
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Refrigerant Leak Detection Methods Podcast!
36:15
36:15
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36:15In this episode, Ty Branaman @love2hvac and I delve into the world of refrigerant leak detection and the methods and tools used to effectively find even small leaks! Be sure to check out our other content and resources! Check Out Ty's Website Here! https://www.love2hvac.com/ Check out our website at https://www.acservicetech.com Check out our YouTu…
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How To Diagnose Air Conditioning Problems Faster! HVAC Tips!
31:54
31:54
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31:54In this episode, Craig speaks with Ty Branaman, @love2hvac, about how to swiftly diagnose problems on air conditioning units in the field and more! Be sure to check out our other content and resources! Check Out Ty's Website Here! https://www.love2hvac.com/ Check out our website at https://www.acservicetech.com Check out our YouTube Channel at http…
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How Can A Tech Prolong The Life Of An Air Conditioner?
40:54
40:54
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40:54In this episode, Craig speaks with Ty Branaman, @love2hvac, about installation tips, service tips, cleaning tips, and more to help technicians get more out of an air conditioner! Be sure to check out our other content and resources! Check Out Ty's Website Here! https://www.love2hvac.com/ Check out our website at https://www.acservicetech.com Check …
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A Better Approach For Techs To Ask For Help In The Field!
34:04
34:04
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34:04In this episode, Craig speaks with Ty Branaman, @love2hvac, about how to successfully ask for help in the field, including what measurements to have ahead of time, if you should be onsite or not, & how to communicate well to make sure your senior tech will want to talk to you again on your next question! Be sure to check out our other content and r…
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Compressor Hot Topic Q&A With Trevor Matthews!
48:51
48:51
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48:51In this episode, Craig speaks with Trevor Matthews from https://refrigerationmentor.com/ about compressors and more! Trevor talks about how he entered the HVAC industry, how he got to where he is now, while answering hot topic questions about scroll and reciprocating compressors! Follow Trevor Matthews Here! https://lnkd.in/eqBaXf7v https://www.fac…
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Refrigerant Recovery Setups, Tools, Procedures, & Issues!
31:13
31:13
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31:13In this Episode, Craig Speaks with Ty Branaman About Refrigerant Recovery Setups, Procedures, Recovery Tools, & More! Be sure to check out our other content and resources! Check out our website at https://www.acservicetech.com Check out our YouTube Channel at https://www.youtube.com/@acservicetechchannel Check out our new Articles at https://www.ac…
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COPELAND Compressor Curriculum Questions!
37:31
37:31
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37:31In this episode, Craig speaks with Lenny Diaddario from Copeland and Chris Harris from NC3 about how to educate upcoming technicians, curriculum availability, certifications, training aids, and some common questions about Copeland compressors. Be sure to check out our other content and resources! Check out our website at https://www.acservicetech.c…
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Refrigerant Troubleshooting Indicators! Using Sat Temps, Superheat, & Subcooling!
50:36
50:36
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50:36In this episode, Craig & Ty discuss how to use Saturated Temperatures, Superheat, and Subcooling to Troubleshoot Air Conditioners! They cover Indoor Airflow Problems, Liquid Line Restrictions, Low & High Charge and More! Be sure to check out our other content and resources! Check out our website at https://www.acservicetech.com Check out our YouTub…
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All About A2L Low GWP Refrigerants! R-32 and R-454B!
33:21
33:21
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33:21In this episode Craig and Ty Branaman speak about A2L refrigerants, R-32 and R-454B, in terms of some of the Changes, Safety Procedures, Charging, and Why This Refrigerant Change is Occurring! Be sure to check out our other content and resources! Check out our website at https://www.acservicetech.com Check out our YouTube Channel at https://www.you…
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All About HVAC Vacuum Procedures, System Dehydration!
30:56
30:56
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30:56In this episode, Craig and Ty Branaman discuss the importance of performing proper vacuum procedures before charging refrigerant into systems. They discuss how dehydration works, what tools are most important, and how to avoid frustration during procedures! Be sure to check out our other content and resources! Check out our website at https://www.a…
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In this HVACR Training Podcast, Craig and Ty answer all kinds of technician questions about Heat Pumps such as: how they work, high pressure problems, defrost function and sensors, thermostat wiring, single and two stage heat pumps vs inverter heat pumps vs hyper heat inverter heat pumps, and more! Be sure to check out our other content and resourc…
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Electrical Troubleshooting, Multimeter Use, Safety, Wiring Diagrams
37:52
37:52
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37:52In this episode, Craig and Ty, answer various electrical troubleshooting questions such as how to use a multimeter safely, how to read wiring diagrams, how to troubleshoot low voltage shorts, and diagnosis of intermittent issues! Be sure to check out our other content and resources! Check out our website at https://www.acservicetech.com Check out o…
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The Impact of Water in the World of HVAC with Rachel Kaiser
43:21
43:21
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43:21In this episode, Craig interviews Rachel Kaiser, live at AHR 2024! Join them as they discuss the problem of water remaining on a coil after the fan motor turns off, how water travels vertically, and how water interacts with other chemicals to cause problems. Rachel is an experienced chemist, with a heart for bringing scientific education to those i…
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Discussing Dual Fuel Systems with Tom Buescher Live at AHR 2024!
43:27
43:27
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43:27In this episode, Craig interviews Tom Buescher, from Copeland, live at AHR 2024! Join them as they discuss the integration of dual fuel systems prior to full HVAC electrification, the use of universal control boards, and problems we have encountered in the field! Be sure to check out our other content and resources! Check out our website at https:/…
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In this episode, Craig and Brandon discuss gas furnace questions, including safety devices, testing switches, why some gas furnaces produce condensate while others don't, furnace efficiency ratings, direct ignition vs. pilot ignition, and much more! Be sure to check out our other content and resources! Check out our website at https://www.acservice…
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In this episode, Craig interviews Brandon from AC Service Tech to discuss who he is and why he got into the HVAC field. Find out what it is the Brandon does here at AC Service Tech, learn about how the HVAC field has impacted him, and hear some of his thoughts on what it takes to work in an HVAC career. Be sure to check out our other content and re…
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System Sizing, Setting Burner Efficiency, Troubleshooting Blown Fuses, and More!
45:27
45:27
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45:27In this episode, Craig and Ty discuss why we see existing air conditioning systems replaced with smaller ones, how burner efficiency can be dialed in, what to do after compressor burnout, finding leaks on heat pumps, and more! Check out Ty on any of your favorite social media platforms including on YouTube! Just search for @Love2HVAC to see all of …
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Attic Fans, Sealing Ductwork, Capacitor Lifespan, and More!
47:28
47:28
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47:28In this episode, Craig and Ty discuss growing in the HVAC field, attic fans, capacitor lifespans, sealing existing ductwork, and more! Check out Ty on any of your favorite social media platforms including on YouTube! Just search for @Love2HVAC to see all of the exciting things Ty is working on! Be sure to check out our other content and resources! …
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Circuit Boards, ECM Fan Motors, Thermostats, and More!
42:13
42:13
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42:13In this episode, Craig and Ty answer questions related to circuit board troubleshooting, ECM fan motor diagnosis, testing thermostats, tools, communication and more! Check out Ty on any of your favorite social media platforms including on YouTube! Just search for @Love2HVAC to see all of the exciting things Ty is working on! Be sure to check out ou…
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