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Agile Brand Podcasts

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel custom ...
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B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Welcome to This is How She Did It—a bold, honest, and inspiring space for women who are building success on their own terms. Here, we spotlight real conversations with women who've faced big challenges, pushed through fear, and stepped into their worth with grit and authenticity. These are stories of persistence, reinvention, and those "finally me" moments that change everything—no fluff, just powerful insights, unfiltered wisdom, and hard-earned lessons from women who refused to be held bac ...
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Are you ready to Lead With Your Brand™ to your next career breakthrough Welcome to the podcast that showcases exceptional career success stories through personal brand journeys from entertainment, tech, media, and more. Each episode, Jayzen Patria explores how successful leaders rise above by having a super-premium brand that drives their career forward, and you’ll get plenty of inspiration and practical tools to help you lead with your brand everyday as you drive towards your next career br ...
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Agile marketing expert John Cass shares insights, interviews, and more in this podcast show all about agile marketing. Featuring interviews with brand marketers, John Cass discusses a number of case studies all about agile marketing. Plus, the show's new feature, round ups featuring podcast stringers who talk about new highlights from the agile marketing community.
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OnAgency

podcastriw

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OnAgency, hosted by Patrick Rooney and Craig Fisher, is a go-to podcast for a deep dive into the marketing agency world. Every episode takes listeners behind the curtain of top agencies, featuring unfiltered conversations with founders, CEOs, and industry experts who reveal their journeys, strategies, and hot takes on today’s marketing landscape. From mastering social media to building agile agency teams, OnAgency breaks down the unique paths, bold ideas, and real challenges these leaders fa ...
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Agile Localization

Unlock Growth Potential with Crowdin

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Welcome to The Agile Localization Podcast by Crowdin, the go-to resource for professionals managing multilingual content in fast-paced tech environments. In each episode, we dive deep into localization strategies, cutting-edge solutions, and real-world case studies. Whether you're a Localization Manager, Product Manager, or simply navigating the complexities of managing ever-evolving digital products, you'll find practical insights and actionable strategies to streamline your workflows and k ...
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The Modern Agile Show

Joshua Kerievsky

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Over the past decade, innovative companies, software industry thought leaders and lean/agile pioneers have discovered simpler, sturdier, more streamlined ways to be agile. These modern approaches share a focus on producing exceptional outcomes and growing an outstanding culture. Today, it makes far more sense to bypass antiquated agility in favor of modern approaches. Modern agile methods are defined by four guiding principles: Make People Awesome; Make Safety a Prerequisite; Experiment and ...
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The Food Intelligence Podcast is a show from Tastewise, where we talk to innovators and leaders in the food and beverage industry to learn how they grow brands and build amazing businesses. Our mission with this show is to share valuable advice with other Go-To-Market professionals in the food industry and learn as much as we can in the process.
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As publishers turn to low-value and AI-generated content, they’re missing out on authenticity and original points of view. Conversations with MarTech is a new series highlighting interesting points of view and interesting roles in the marketing and marketing operations space. Season 1 of Conversations with MarTech debuts in January 2025. The premier season has already recorded five episodes, including: Kara Heater, Director of Marketing for the Savannah Bananas baseball club (What can market ...
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Welcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple's Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
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Business Clarity, Alignment & Personal Branding for Women. ** Do you ever wonder if there is a different way to do business? ** Have you ever felt like something was wrong with you because your business feels so hard? ** Or have you ever asked yourself, shouldn’t I know what I want to be when I grow up by now? Maybe you’re a massive introvert, shy, or considered an HSP, a highly sensitive person, or maybe you feel like you’ve never really fit into what and who the standard online business co ...
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The Composable Roadmap isn't just an informative listen; it's a journey. It challenges you to rethink how you view your organizational capabilities and equips you with the foresight to build not just for today, but for a future that is perpetually just around the corner. For anyone serious about making agility a core competency of their organization, this podcast is your starting point.
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Leading You

Julie Hyde

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Want to know the secret to confident and successful leadership? Every week, Leading You showcases leadership of all kinds and you get the scoop on how to be an effective, modern leader who makes an impact. There’s one thing we all have in common. We’re all leaders. First and foremost, you’re a leader of you. You don’t need a title to be a leader. Leadership is a mindset which anyone can adopt to create influence. The more leaders the world has, the better it will be. I'll let you into someth ...
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The Boardroom Podcast

Keshelle Davis, Sharmane Miller & Sheree Flowers

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Looking to take your business to the next level? The Boardroom podcast is your go-to resource for expert advice and insider tips. Hosted by three savvy and successful women, this show offers a fresh, holistic approach to tackling everyday business challenges. Whether you're just starting out, looking to scale up, or aiming to stabilize your business in today's economic climate, The Boardroom has you covered. Each episode is packed with practical insights and real-world examples that will hel ...
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Shining a light on the change-minded Restaurant Leaders behind our favorite brands. Get inspired with innovative brand building, guest engagement, and revenue-driving strategies. Join host Jen Kern, long-time CMO, as she dishes with leading restaurant pros who are elevating their game and careers by staying agile in the face of uncertainty to help their brands shine and prosper.
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Pulse, presented by Intuji, is your go-to podcast for insights into the ever-evolving business landscape. We dive deep into how modern businesses can harness strategy, data, commerce, and technology to enhance their brand and customer experience and scale effectively. From the finer points of user experience (UX) and user interface (UI) design to the nitty-gritty of web development, software engineering, and DevOps, we cover many topics. But we don't stop there. Our discussions extend to cut ...
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Unlock Leadership Excellence: Tune into “My Favorite Mistake” with Mark Graban Are you a leader aiming to boost effectiveness, insight, and innovation? Join Mark Graban on ”My Favorite Mistake” (and no, it’s not the Sheryl Crow song), where top business minds, C-suite executives, and industry innovators share their pivotal mistakes and the powerful lessons they’ve learned. The Concept Embrace the transformative power of mistakes. Discover how errors can fuel leadership growth and creative pr ...
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On Top of PR with Jason Mudd

Jason Mudd, Axia Public Relations

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On Top of PR is a podcast dedicated to helping corporate communications leaders leverage the power of PR to build a strong brand and great reputation. Each episode features guests to discuss PR and marketing topics, tips, and trends. We want to help every active and aspiring communication professional stay on top of PR. It is one of the top 3% most popular podcast shows globally, according to Listen Notes' Listen Score, and among the top 100 marketing podcasts in the world on Apple Podcasts. ...
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NeuroSpicy @ Work

Duena Blomstrom

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NeuroSpicy@Work is a podcast about what it really feels like to move through the world as a neurodivergent adult — especially at work. No clichés. No corporate varnish. No patronising “awareness.” Just honest conversations about masking, burnout, communication gaps, disclosure, identity, and the invisible barriers autistic and ADHD people still face in modern workplaces. Hosted by Duena Blomstrom — author of People Before Tech, creator of the Human Debt concept, and a late-diagnosed autistic ...
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Facilitation Stories

IAF England Wales

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Facilitation: the art of enabling a group of people to achieve a common goal. IAF England Wales brings you a show by facilitators, for facilitators and anyone interested in using facilitation for change. We'll share guest stories, experiences and methods. Plus, we'll bring you up to date on what's happening at our Meetups.
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Welcome to Business Ninjas, the podcast where we interview top business leaders and entrepreneurs who share their secrets to success. Learn from the masters and apply their insights to grow your own business. Join us as we explore the strategies and tactics used by today's most successful companies. Tune in now and become a business ninja yourself. 🤺🚀
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Welcome to Strategy Next, a podcast that explores the latest trends and strategies in business, technology, and leadership. Join our host as they interview industry experts, entrepreneurs, and thought leaders to gain insights and inspiration for your own strategic planning. From scaling startups to managing large enterprises, Strategy Next delves into the tactics and tools you need to stay ahead of the curve. Tune in each week for valuable insights and actionable advice to drive your busines ...
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MRXplorer

KP and Z

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Welcome to MRXplorer! Friends Kristina and Z venture together to explore topics in and related to market research. Join them as they discuss everything from the day-to-day of an insights pro, the dynamics between "brand-side" and "vendor-side" research, and more. Let's explore this world of market research together!
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Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia.
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Logistics with Purpose

Supply Chain Now

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The Logistics with Purpose series spotlights and celebrates organizations around the world who are dedicated to creating a positive impact. Co-hosted by representatives from Supply Chain Now and Vector Global Logistics, you’ll get a behind-the-scenes glimpse of the origin stories, change-making progress, and future plans of organizations who are actively making a difference. If you or your company want not just a dose of inspiration, but to learn by example, you won’t want to miss a single e ...
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Marketing Happy Hour

Marketing Happy Hour

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Keeping up with marketing trends and leveling up your career doesn’t have to be overwhelming. Don’t go at it alone. Marketing Happy Hour was created to help you navigate the corporate marketing world, launch your own business, and stay sane while advancing in your career. Join host Cassie Tucker each week as she dives into real conversations with industry guests, covering everything from marketing strategies to career growth and leadership insights—all served with a mix of inspiration and su ...
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The Aligned Podcast Show

The Aligned Podcast Show

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The Aligned Podcast Show, formerly DesignOps Aligned, is the essential listen for everyone who shapes digital products. From UX and UI creators to product managers, engineers, researchers, and delivery leads, we decode the playbooks, mindsets, and metrics that turn bold ideas into market-ready experiences. Expect candid conversations with trailblazing leaders and hands on practitioners, reusable frameworks that transform creativity into repeatable results, and a front row seat to the trends ...
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Fuel Growth

Fuel Growth

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Product, brand, customers, employees. What is the right growth for your company? Join the Fuel Growth Podcast as we interview CEOs, CMOs, entrepreneurs, and seasoned executives to explore what it takes to propel your business into growth .
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The Higher Ed Marketer

Caylor Solutions

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The Higher Ed Marketer is centered around marketing professionals in the field of higher education. If you’re looking for real, practical advice on how to level up your marketing game, this is the show for you. Each episode features conversations with some of the best and brightest marketing minds in higher education, discussing the future of marketing, new technologies, and so much more. Hosted on Ausha. See ausha.co/privacy-policy for more information.
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Virtual Power Teams is an Award-Winning Method for leading remote, virtual, or hybrid teams in order to deliver projects faster, reduce cost, and develop your organisation for the Future. Peter Ivanov is an internationally sought-after Keynote Speaker, Business Consultant and Executive Coach, hosts this weekly podcast. Subscribe and review to get the latest and help others find it.
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Talking about all the different things that 'digital' means in the arts, culture and heritage sectors. Tales of success and failure, interrogating the shiny new things and looking at what works (or not) and why, Interviews with digital folks working across the sector and beyond, in-house, consultants, funders, and more.
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The word “vanguard,” is defined as “a group of people leading the way in new development or ideas.” Marketing Vanguard: the podcast, spotlights the people who are driving the industry forward. It will feature valuable, must-listen nuggets of marketing-leadership wisdom, humility, stories, strategic insights, and growth opportunities in an era of ever more complex industry pressures and realities. Together we’ll dive into what's driving the decision-makers of today to move the needle of some ...
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Join The People Project's podcast host, Jonathan Richards to discover why you need to subscribe to this brand spanking new podcast series. We’re learning about what it takes to create a great company culture for small business and why it pays to put your people first. For the first part of The People Project, we're looking into Health and Wellbeing in the workplace. So, if you're committed to putting people first and developing from within join The People Project with Breathe. Subscribe now. ...
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Decades ago, lightning struck the Microsoft community and when the smoke cleared, a towering figure was left standing, D.oU.G. (Dynamics User Group)! D.oU.G. was a curious being eager to serve and destined to impact the folks using Microsoft Dynamics 365. Over the years, D.oU.G. learned, adapted, and created a space for the community to thrive. Now for the first time, D.oU.G. has a voice here at The Community DIG podcast! The Community DIG podcast will allow D.oU.G. to wander down the rabbit ...
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This podcast will help you grow your B2B company quarter after quarter—with confidence, clarity, and data-backed decisions. In each episode, you’ll learn proven strategies, practical frameworks, and first-hand insights from GTM leaders, RevOps pros, and seasoned B2B executives. They’ll walk you through how they use data to set smart targets, forecast accurately, overcome growth plateaus, and build high-performing sales and marketing engines. You’ll hear stories of real challenges, real resul ...
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In an environment where tariffs flip on a dime and the global trade landscape remains a high-stakes guessing game, our webinar series is your secret weapon. Designed for seasoned import professionals who know that agility is the ultimate competitive edge, this program delivers strategic foresight and operational resilience to help you thrive when the unexpected strikes. What You’ll Discover: Our series is organized into 12 comprehensive webinars, grouped into four pivotal themes: • Supply Ch ...
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Welcome to the Iprograms Podcast, The Art of Program Management. Join Dr. Bill Bersing, President of Iprograms, as he brings you insightful interviews with top leaders and professionals in the field. Each episode delves into the most challenging aspects of program and project management, offering expert insights, real-world strategies, and valuable tips to elevate your skills. Our guests share their invaluable experiences and expertise across various industries and regions, from cost control ...
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Randstad Enterprise's Talent Navigator series: In this age of information overload, do you struggle to stay on top of the latest market developments? How are other organizations adapting their workforce strategies to the rapidly evolving environment?
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What if the biggest threat to your brand’s agility and security isn't a competitor, but the welcome mat you lay out for your own partners? Agility requires not just the ability to move quickly, but the confidence to do so securely. It’s about building a foundation of trust that enables seamless collaboration without introducing unnecessary risk. To…
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In this episode of Marketing Happy Hour, Cassie and Ally sit down with Lisa Bubbers — Chief Brand Officer at Orchestra and Co-Founder of Studs — for a rare, behind-the-scenes look at how the world’s most culturally relevant brands are built. Lisa breaks down the real story behind Studs’ breakout success, the early risks that paid off, and how she n…
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In today's episode, Olivia is joined by Julia Slay, founder of Facilitation 101, to explore an often-overlooked part of facilitation: how we end sessions well. With 15+ years' experience across social policy, consultancy and learning design, Julia shares her journey into facilitation and what sparked her growing fascination with powerful endings. T…
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Our wonderful podcast conversation with Radhika Dutt inspired by Radical Product Thinking: The New Mindset for Innovating Smarter—reminded me how essential vision is in everything we build, especially in the age of AI. We often rush into building—more features, more prototypes, more speed. The classic builder mindset. But without direction, this sp…
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In this episode of Marketing Vanguard, we sit down with Jennie Weber, Chief Marketing Officer at Best Buy to talk about all things iconic. From the non-linear approach it takes to build a legacy brand to the critical importance of adaptability and resilience in marketing teams today, Jennie breaks down the strategies that have helped her and her te…
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What are CEOs across industries doing to build resilience and strong cultures in an age of uncertainty? In this Future of Business series, IdeaCast hosts Alison Beard and Adi Ignatius sat down with four leading CEOs to understand where global business is going. In this episode, host Alison Beard speaks with Noubar Afeyan, the CEO of Flagship Pionee…
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In this episode, we're talking about the heart behind The Gentle Business Rebellion. We'll dive into why it exists, who it’s for, and how it helps midlife women entrepreneurs rediscover clarity, alignment, and a life-first way of doing business. If you’ve been feeling stuck, stretched thin, or unsure of what’s next… this is your invitation to begin…
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In this Mistake of the Week, Mark Graban breaks down an incident involving an American Airlines A319 on final approach to Phoenix — captured on video with its landing gear still up. A cockpit alert sounded, the crew realized what was missing, and the pilots executed a safe go-around. Their explanation to air traffic control? A perfectly understated…
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What if the multi-million dollar AI initiative you're championing is being silently sabotaged, not by a competitor, but by your own data infrastructure? Agility requires more than just fast decision-making; it requires a data foundation that can deliver insights at the speed of business, without the traditional delays of moving and duplicating info…
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In this inspiring episode of ˆ®, presented by Vector Global Logistics in partnership with Supply Chain Now, hosts Enrique Alvarez and Kristi Porter sit down with world-renowned artist and technologist Drue Kataoka. As CEO of Drue Kataoka Art Studios in Silicon Valley, Drue blends art, science, meditation, and emerging technologies to create visiona…
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The pace of change has outgrown old PMO playbooks—so it’s time for a new one. In this future-focused episode, we unpack five key trends reshaping the PMO by 2026 and share practical ways to shift from performative reporting to real value delivery. We explore what it means to reframe the PMO as a capability architect—moving the conversation from hea…
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Customer data platforms promised clarity, unity, and true personalization — but reality didn’t live up to the hype. In this episode, Hightouch Co-CEO Tejas Manohar joins Marc Sirkin to dismantle the outdated CDP playbook and reveal why modern teams are shifting toward composable data architectures and AI-driven decisioning. Tejas shares the inside …
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Databox is an easy-to-use Analytics Platform for growing businesses. We make it easy to centralize and view your entire company's marketing, sales, revenue, and product data in one place, so you always know how you're performing. Learn More About Databox Subscribe to our newsletter for episode summaries, benchmark data, and more Most marketers are …
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From hot pink power suits to pandemic pivots, Suzi McCoy and Katie Dubow have built more than a PR firm—they've grown a legacy. As the mother-daughter team behind Garden Media Group, they've transformed the green industry while redefining what it means to lead boldly and work across generations. Suzi turned a firing in the '80s into the launch of a…
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During the chaos of the holiday season, is it possible for small retailers to turn their fragmented customer data into a perfectly timed, personalized marketing, or are they destined to just add to the noise? Agility requires not just collecting customer data from every channel, but having the insight and tools to act on it in the moments that matt…
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It's harder than ever for companies to get their marketing messages in front of the right customers. One increasingly popular -- but also risky -- tactic is fastvertising, the rapid development of ads that tap into a cultural moment, aiming to increase brand relevance and awareness. Harvard Business School associate professor Ayelet Israeli shares …
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In this Giving Tuesday episode, Jayzen invites listeners to reflect on generosity as a fundamental strength of personal branding. Drawing from his own service with the Los Angeles LGBT Center and the American Red Cross, he reminds us that giving—whether time, talent, or treasure—expands our skills, deepens our relationships, and strengthens our per…
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What does it look like to lead marketing and strategy at an institution that spans education, media, and publishing? Sam Choy of Moody Bible Institute shares how he’s navigating brand evolution, cross-departmental leadership, and institutional clarity in the context of a nearly century-old Christian brand. With experience in corporate marketing and…
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Many entrepreneurs dream of scaling a niche product, achieving market dominance, and ultimately securing a successful exit—but few actually make it happen. How do you take an idea from concept to acquisition, and what key lessons can other business leaders, including marketers, take from that journey? Joining me today is Chris Tilkov, General Manag…
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Send us a text In this solocast, On Top of PR host Jason Mudd answers Fernandina Beach High School students’ questions and shares his PR career journey, experiences, and key insights. Tune in to learn more! Five things you’ll learn from this episode: 1. How perseverance helped build Axia into the agency it is today 2. How integrity shaped Jason Mud…
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My guest for Episode #330 of the My Favorite Mistake podcast is Debra Clary, a leadership strategist, researcher, and executive coach with more than four decades of experience at organizations including Frito-Lay, Coca-Cola, Jack Daniel’s, and Humana. Episode page with video, transcript, and more She’s also a TEDx speaker, former off-Broadway perfo…
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Leonard Sommer argues schools are stuck in an industrial model and kill creativity. He shares proven examples and methods to redesign student experience. Learn why culture, not curriculum, matters and how businesses can partner with schools to prepare future workers and protect human creativity in the AI era. About Leonard Sommer Since 2014, Leonar…
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Is your contact center ready to become a profit center? Agility requires not just adopting new technologies like AI, but also fundamentally rethinking how we structure our teams, measure success, and interact with customers. It demands a willingness to experiment, learn, and adapt quickly in a constantly evolving landscape. Today, we're going to ta…
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Every entrepreneur eventually faces this truth—your method will need to change. Platforms shift, audiences evolve, and what worked before might not work now. But if your mindset is steady, you can pivot without panic. In this episode, we’re talking about how to realign without losing your purpose or your peace.…
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We’re back! After a few months away from the mic, we’re re-entering the boardroom with fresh insight, deeper clarity, and renewed purpose. In this episode, we’re talking about the power of a pause—how it can be the very thing that propels your next level of growth. Whether life got lifey or business needed a breather, we’ll share what we’ve learned…
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In a world drowning in data, is the 'big creative idea' for a holiday campaign an endangered species, or is it more critical than ever? Agility requires not just moving fast, but moving with confidence. It's the ability to validate creative instincts with real-world data, ensuring that your biggest bets are also your smartest ones. Today, we're goi…
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In this episode of The Agile Localization Podcast, host Stefan Huyghe sits down with Shashi Bhushan, a Localization Workflow Strategist, to unpack what makes modern workflows efficient, adaptable, and human-friendly, how AI agents can enhance your translation workflows, and the critical role of human-in-the-loop processes in maintaining quality acr…
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As Group HR Director at Global Schools Foundation, Abhilasha leads people strategy, talent development, and organisational transformation across 12 international school brands in 11 countries, supporting more than 5,500 employees worldwide. Her career spans over two decades in senior HR leadership roles across Southeast Asia, India, the Middle East…
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For most entrepreneurs, the exit is the goal, as well as the end of at least that part of their story. But what if the end is actually a new beginning? Agility requires a deep understanding of your brand's core purpose and the conviction to protect it. This often means having the courage to reverse a decision that was once seen as the ultimate succ…
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What happens when you combine big-box retail training, public transit comms, and a deep belief in equity and access? You get Meraki Communications Group—an agency built entirely around mission, community, and leaving “a little bit of yourself” in every project. In this episode, Patrick and Craig sit down with Morgan Dye, Co-Founder of Meraki Commun…
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Presenter(s): Bobby Small Guests: Jade Simon & Jason Simon I loved this story from day one. Jade Simon, a smart and driven tech nerd that happens to be a female and happens to be a person of color, pursuing her passion, a career in Dynamics 365. Her support system is anchored by her number one fan and husband, Jason. He left a career in automotive …
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Llibert Argerich, Chief Marketing Officer at Thumbtack, joins this week’s episode of Marketing Vanguard to rewrite the narrative of the marketing function - from cost centre to profit driver. Tune in to explore ROI-driven strategies that marketers can and must use, why local market strategy outperforms national campaigns for fragmented industries, …
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Even in difficult times, leadership must be about empathy, authenticity, fairness and service. That's according to Darren Walker, the outgoing CEO of the Ford Foundation, a nonprofit with an endowment of billions of dollars and a charge to reduce poverty and injustice. Drawing on his own upbringing in rural Texas to his time at the helm of one of t…
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How do you lead with clarity when your work stretches across departments and expectations? Erick Klein, VP for Enrollment and Marketing at the University of Northwestern, St. Paul, shares the systems and habits that help him coach intentional teams, protect margin, and keep mission at the center. He explains how he builds alignment, develops young …
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We've spent a decade trying to align marketing and sales. What if the very metric we created to bridge the gap—the MQL—is actually the thing that's perpetuating the rivalry between them? Agility requires a willingness to challenge the foundational metrics we've built our go-to-market strategies on. It demands that we replace gut feelings and legacy…
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What if the most dreaded part of your customer's journey: the return, was actually your biggest untapped opportunity for growth? Agility requires brands to re-examine every part of the customer journey, especially the challenging post-purchase phase, and find hidden opportunities to adapt and strengthen customer relationships. It demands we turn op…
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What does it take to transform a 50-year-old lighting supplier into a modern infrastructure intelligence partner? In this episode, WLS Lighting & Electrical CEO, Brandon Scogins, shares how the company evolved from bucket-truck service calls to leading the industry in connected lighting, analytics, and sustainability reporting. We talk about the LE…
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As 2025 draws to a close, this episode is your invitation to pause. To breathe. To look back on a year that may have challenged, stretched, and refined you, and to extract the gold that will set the direction for how you lead in 2026. Julie shares her biggest lessons from what she calls a refiner’s year. A year that stripped back, clarified, and re…
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Are B2B organizations passing up an opportunity to resonate with their prospects and customers because their messages lack creativity? Today, I’m talking to Jacob Sanders, Scott Monty and Ryan Wellman, the creators of ROI: The Musical, to discuss why so many B2B organizations seem to steer away from getting creative in their marketing. Creativity i…
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My guest for Episode #329 of the My Favorite Mistake podcast is Dr. Melissa Robinson-Winemiller, a TEDx speaker, empathy and leadership expert, and author of The Empathic Leader: How EQ via Empathy Transforms Leadership for Better Profit, Productivity, and Innovation. Episode page with video, transcript, and more Melissa shares the story of her “fa…
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How can your brand build genuine loyalty that translates into long-term business value when customer expectations continually evolve? Agility demands a deep understanding of your customer, a willingness to experiment, and the ability to pivot quickly when needed. Today, we're going to talk about building loyalty and trust through focused innovation…
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This episode shows how AI magnifies both strengths and gaps in customer experience. Rajat Chawla explains why AI exposes bad CX, how invisible effortless experiences look, and what leaders must do on culture, accountability, and journey design using Taco Bell, KLM, and Starbucks examples. About Rajat Chawla Some highlights about Rajat Chawla: - Asi…
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