Best Sean McSweeney Podcasts (2025)

1
Tips for Sales Cold Calling for Medical Billing 6:12

5d ago6:12

6:12

Should your company cold call in order to generate leads and new sales? We'll walk through whether it works and specific steps to take to maximize results.

1
A Warning to Medical Billing Companies: AI Lies 8:25

7d ago8:25

8:25

Amid all the hype around AI in healthcare RCM, there has been relatively little discussion around the challenges, or more specifically warnings about true adverse effects. Learn about how AI behaves including lying. You'll be shocked. And then we'll tell you what to do.

1
Bots, AI, & the Future of Billing at AdvancedMD with Angela McCoy 23:25

8d ago23:25

23:25

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD, to explore her inspiring career journey and the innovations transforming the RCM space. Angela shares how she rose through the ranks at AdvancedMD, a leading Project Management (PM) and Electronic Health…

1
eCW Data and Reporting - A Real Problem Case Study 4:42

14d ago4:42

4:42

Some PMS and EHR are better than others on reporting and data access. We'll walk through a few things that make some better than others and go through a specific use case regarding eCW and why it is so problematic for most users.

1
RCM Analytics vs Data Warehousing - What Do You Need? 6:32

19d ago6:32

6:32

Most people just assume they need analytics. But what if I told you that might not be what your company needed right now? We'll walk through some scenarios on medical billing companies and their need for data-driven answers, how to get them, and what they really need right now. We'll also cover some other important factors like who you need in your…

1
Improve Profitability: Medical Billing Sales Contracts and SOWs 8:45

21d ago8:45

8:45

What to improve you profitability? It starts in your RCM marketing and sales and most people don't think about contracts and statements of work (SOWs) and how they impact on client satisfaction, retention, and profitability. We'll take you through exactly what you need to do and why to ensure you have satisfied clients, keep them long term, and inc…

1
How to Get Value Out of RCM AI 7:20

24d ago7:20

7:20

AI is so hot right now. Everyone is feeling the pressure to implement it or be left behind. But what do you do? We'll walk through what you need to do to get real value, specifically return on investment (ROI) out of any medical billing AI.

1
CDI, Leadership, & Innovation: Improving Healthcare Systems Worldwide with Paula Hall 36:29

28d ago36:29

36:29

In this episode of Leaders in Medical Billing, host Chanie Gluck is joined by Paula Hall, a global healthcare consultant with decades of experience in clinical care and healthcare administration. With an astounding 63 credentials, Paula has led transformative revenue cycle and healthcare improvement projects across the United States, India, Africa,…

1
No Good Positioning or Differentiation Available? Do This 8:33

1M ago8:33

8:33

What do you do if you don't have good options for positioning and differentiation of your company in your medical billing marketing? You can't just go without it or you'll waste tons of money on unsuccessful campaigns. In this podcast we'll discuss why this might be the case, and what to do if this is where you're stuck.…

1
No Good Targeting Options in Medical Billing Marketing? Do This 7:52

1M ago7:52

7:52

We've discussed the importance of strategy and targeting in particular in success in medical billing marketing. But what do you do if you don't have any good options? We'll discuss some scenarios you may find yourself in, as well as what you can do to solve this for successful lead generation campaigns.…

1
Specific Medical Billing KPIs You Should Use 11:56

1M ago11:56

11:56

In a prior podcast we talked about how to develop medical billing KPIs. In this one, we'll get really detailed and walk through how to break down company and operational goals and put them into KPIs that you can track and improve upon. We'll also give you a framework for how to evaluate if a KPI you have developed or selected is good.…

1
How AI Voice Agents are Transforming Healthcare with Ankit Jain 28:17

1M ago28:17

28:17

In this episode of Leaders in Medical Billing, Ankit Jain, co-founder and CEO of Infinitus Systems, discusses how AI voice agents are changing the healthcare industry. With a background in AI venture capital investment and experience launching two successful tech startups (including a Google acquisition), Ankit shares how Infinitus is eliminating i…

1
Improve Your RCM - Just Do It, Right? 9:36

2M ago9:36

9:36

Player: "How do we win more games, Coach?" Coach: "Score more points than the other team!" It is confusing, because sometimes these consultants' articles or vendor white papers are really detailed and seem like we should be learning something. But are they really actionable on how to improve your medical billing or just vague platitudes, and how ca…

1
Can You Trust Data in Your PMS or EHR? 8:02

2M ago8:02

8:02

What does data integrity mean - basically can you trust the information in your system or systems? Medical billing data isn't complex, but if you can't trust the numbers, or worse your clients can't trust you because of your numbers, now what? Is this just a reporting problem or something much deeper? What practice management systems have a problem…

1
How Develop RCM KPIs 11:48

2M ago11:48

11:48

If you want medical billing KPIs, how do you create them? We'll dive into whether you should use HFMA or MGMA or similar types of metrics. You'll be surprised at our approach, because it throws out conventional wisdom, but will result in much more success for your organization.

1
Stop Expecting Miracles from Medical Billing AI 8:09

2M ago8:09

8:09

I'm a huge proponent of medical billing AI, RCM automation, and all things technology. But what are you hoping the technology will do...magic? We'll discuss what is are realistic expectations for medical billing technology, and a sustainable and realistic approach to implementing medical billing automation and AI.…

1
Building a Global Team: Offshoring and AI with John Gwin 29:30

2M ago29:30

29:30

Chanie Gluck is joined by John Gwin, founder and CEO of The Auctus Group, a consulting firm specializing in financial and operational services for plastic surgeons and dermatologists. In this episode, John shares his passion for technology, leadership, and Revenue Cycle Management (RCM). John is also the Vice Chair of the HBMA Innovations Committee…

1
How to Handle Medical Billing Leads 8:22

2M ago8:22

8:22

Your marketing is working, yay! Medical billing leads are starting to come in and what do you do with them? This is solidly sales, but is critical to your success. We'll walk through a specific scenario recently encountered by one of our clients and tell you what specifically you should do maximize your changes of closing the deal.…

1
Are We in an AI Market Bubble? 5:55

2M ago5:55

5:55

There is so much investment in AI right now. Microsoft investing $80 billion, Google $75 billion - is this just real, just hype, or dare I say it...a bubble? We'll discuss how it relates to medical billing AI and what you should do.

1
HBMA Innovation Conference: Should You Go 10:27

2M ago10:27

10:27

The annual HBMA Innovation Conference is next month. I'll discuss the sessions and speakers, as well as whether you should attend based on your goals.

1
Superbowl AI Ads: Impressive Missteps 6:28

2M ago6:28

6:28

There were a couple ads for AI during the Superbowl from titans of technology. And both went really badly for different reasons. We'll discuss what happened and what it means for the use of AI in revenue cycle management.

1
Unlocking Solutions: Automating Financial Workflows with Sasha King 25:44

2M ago25:44

25:44

In this episode of Leaders in Medical Billing, host Chanie Gluck speaks with Sasha King, co-founder of Anatomy Financial. Anatomy is a healthcare tech start-up focused on automating financial workflows in the medical billing industry. Sasha shares her journey from serving as the Chief Commercial Officer at CareDX to founding Anatomy with her husban…

1
NEVER Use This Word in Medical Billing Marketing 7:32

2M ago7:32

7:32

Most medical billing companies find marketing and sales to be difficult. Part of this problem may be due to their messaging, which incorporates positioning and differentiation (or it should). But what happens when this is done badly? What words should you avoid using that will all but guarantee failure in the market? And what is the absolute #1 wor…

1
The Future of Medical Billing AI: Agentic 10:08

3M ago10:08

10:08

AI is all the rage, but is the ecosystem is evolving incredibly rapidly. Generational AI was the hot subject, but where is this all going? We'll discuss what Agentic AI is and how it fits into medical billing and with other types of AI. Then tell you what you should be doing now.

1
How To Set Your Medical Billing Marketing Budget 7:25

3M ago7:25

7:25

Oddly enough, I don't often get this question, but I should. People ask what we charge instead of asking... You'll have to listen to this podcast to find out what people should be asking. I'll walk you through a process that will help you set a marketing budget if you don't already have one. And help you figure out if the budget is the right one fo…

1
#1 KPI for Acquiring an RCM Company 9:35

3M ago9:35

9:35

What are common KPIs for acquiring a medical billing company? Should you use them? What is the #1 KPI you should use in evaluating an RCM acquisition? In this podcast, we'll go through all of this and you'll get my closest kept secret for RCM M&A.

1
The Future of Healthcare Billing: Cutting-Edge Technology at Adonis with Jonathan LaChapelle 24:42

3M ago24:42

24:42

In this episode of Leaders in Medical Billing, host Chanie Gluck welcomes Jonathan LaChapelle, Director of Revenue Cycle Management at Adonis, a cutting-edge revenue intelligence and automation platform designed for healthcare. Jonathan shares insights from his extensive experience in the RCM space and discusses the revolutionary technology-driven …

1
Social Media Marketing: A Good Investment? 7:13

3M ago7:13

7:13

Is social media marketing a good investment for medical billing companies? We'll talk about goals for this channel for marketing, whether it is likely to success, go through a specific example of a company dealing with this determination, what I recommended, and what you should do to determine if this is a good channel for your medical billing serv…

1
Medical Billing Pricing - Part 3 10:22

3M ago10:22

10:22

Part 3 of a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts. Spoiler - there will even…

1
Low Priced RCM Clients - Are They Even Profitable? 7:19

3M ago7:19

7:19

Most medical billing companies do not look at profitability by client or by specialty. In this podcast we'll discuss an analysis I recently did for a client looking at both of these measures of profitability. The results were shocking and kind of appalling. Listen to find out how your RCM company might do this type of analysis and what to do when y…

1
Medical Billing Pricing - Part 2 8:25

3M ago8:25

8:25

Part 2 of a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts.…

1
RCM Operational Excellence with Melanie McGivney 18:42

3M ago18:42

18:42

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Melanie McGivney, Director of Operations at Impact Healthcare Solutions. With over 20 years of experience in revenue cycle management (RCM), Melanie shares insights on operational efficiency, building strong offshore relationships, and overcoming challenges in multi-state h…

1
Medical Billing Pricing - Part 1 7:52

3M ago7:52

7:52

The is a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts, this is Part 1.…

1
Marketing Offer Too Good to Be True 11:05

4M ago11:05

11:05

Marketing Offer Too Good to Be True

1
Great Medical Billing Dashboards - Part 2 6:28

4M ago6:28

6:28

In our first part of this 3 part series, we discussed what dashboards are and when to make them. In this episode we'll get into the real nitty gritty details of what you need to do to make great RCM dashboards.

1
Harnessing RCM Technology in 2025 with Sunil Konda 32:51

4M ago32:51

32:51

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Sunil Konda, Chief Product Officer at SYNERGEN Health. With over 16 years of experience in healthcare technology, Sunil discusses how automation, AI, and cloud-based solutions are transforming the revenue cycle management (RCM) landscape. They delve into reducing inefficien…

1
Medical Billing Automation - Is It Legal with EHRs? 10:07

4M ago10:07

10:07

We recently did a podcast about whether EHR vendors stop you from doing medical billing automation to extract your data. One question was whether it was illegal to scrape data. In this podcast we do a real deep dive on legality and the contract language that may say you cannot extract data. Another question we hit is whether you can push data using…

1
What Makes Great RCM Dashboards? 3:39

4M ago3:39

3:39

Why are RCM dashboards so rarely done well? With so few people giving highly positive ratings of them? It's not like medical billing dashboards are new. In this podcast we'll walk through what a dashboard, when you should create one, and start to break down what makes great reporting.

1
Differentiation in the RCM Industry with Sean McSweeney 29:21

4M ago29:21

29:21

In this episode of Leaders in Medical Billing, host Chanie Gluck continues the conversation with Sean McSweeney about how medical billing companies can differentiate themselves in a competitive RCM market. Sean emphasizes the importance of focusing on specialized services, leveraging technology, and aligning marketing strategies with client needs. …

1
Can EHRs Stop Automated Scraping of Data? 9:14

4M ago9:14

9:14

A lot of organizations are scraping data (RPA automation) from their practice management PMS / EHR. This includes providers who want their own data and have issues with the system vendor, as well as RCM companies and software vendors like analytics platforms. But are they allowed to do this? Do EHR vendors have contracts that prevent this? Would th…

1
Why is GenAI Taking Off Faster than Analytical AI? 9:35

4M ago9:35

9:35

What is GenAI (like ChatGPT) taking off faster than analytical AI (like machine learning ML) in medical billing? We'll discuss which has more value in RCM, the pluses and minuses of each, and some counterintuitive reasons why it is getting tested and adopted faster than ML AI.

1
Medical Billing Advertising 9:36

5M ago9:36

9:36

What options are a good fit for medical billing advertising? We'll explore some of the most common options and whether they would benefit growing your medical billing company.

1
Revolutionizing Healthcare: Increasing Joy and Access to Care with Nio Queiro 27:11

5M ago27:11

27:11

In this episode of Leaders in Medical Billing, Chanie Gluck speaks with Nio Queiro, the founder of Queiro Group and the Chief Strategy Officer for Nashville General Hospital. Nio shared her incredible journey in the healthcare industry, which spans over 30 years and includes roles such as the SVP of Revenue Cycle at Tufts Medicine and consulting po…

1
Denials, Payer AI, and Assassination 8:43

5M ago8:43

8:43

The murder of the CEO of United Healthcare has re-ignited a discussion about denials and bad payer / insurance company behavior, and AI is at the center of it. We'll discuss UHC's denials AI, the broader application of AI in denials, whether it is problematic, and why. And finally a little on what you can do about it.…

1
RCM Marketing Strategy - Effective Targeting 10:34

5M ago10:34

10:34

Many still seem to struggle with effective targeting in the medical billing arena. So what are the levers or variables involved? How can you find a good target market to carve out a successful positioning and differentiation? We'll give you some suggestions on how to do this effectively.

1
Medical Billing Advertising - Is TikTok Right for Your Business? 5:39

5M ago5:39

5:39

TikTok and other media platforms like Discord are really hot. Everyone is on them, right? Is advertising for medical billing on new media platforms a good call for your business? Listen to find out specifically about TikTok, but more broadly how we think about evaluating particular channels and media.…

1
How Building Community Drives Success in Medical Billing with Greg Wehrman 32:20

5M ago32:20

32:20

In this deeply personal and inspiring episode of Leaders in Medical Billing, host Chanie Gluck sits down with Greg Wehrman, a nationally recognized expert in behavioral health billing and founder of Wehrman Healthcare Management Solutions. Gregory shares his journey from a college student stepping into the billing world to becoming a leader in the …

1
Buying Medical Billing Leads - Numbers Deep Dive 9:36

5M ago9:36

9:36

Part 3 of 3 part series on buying medical billing leads. In prior episodes we discussed whether this is a good medical billing marketing strategy, then top tips for improving your results if you are going to do it, and this episode is a deep dive into the numbers. CAC, ROI, CLV, and more.

1
What Is The Best Channel for Medical Billing Marketing? 9:35

5M ago9:35

9:35

I frequently get this question. In this podcast we'll dive into what is the "best" channel and what criteria are involved in determining the "best".

1
Why Isn't Medical Billing Automation Taking Over? 8:23

6M ago8:23

8:23

Talk about technology, automation, and AI is everywhere in the medical billing industry, including around half the presentations at the HBMA this year. So why hasn't it taken over? Why are so few companies doing it and even then for such a small percent of the processes? Listen to find out, which should lead you to your solution.…

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Sean McSweeney Podcasts

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