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Unofficial SFCC

Oleg Sapishchuk, Peter Schmalfeldt

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Welcome to the Unofficial Salesforce Commerce Cloud Podcast. We created this Podcast to give everyone access to each other to share ideas and help one another. It also offers members a place to discuss, listen and watch Salesforce B2C Commerce Cloud in a free and open environment.
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Tech Disruptors by Bloomberg Intelligence features conversations with thought leaders and management teams on disruptive trends. Topics covered in this series include cloud, e-commerce, cybersecurity, AI, 5G, streaming, advertising, EVs, automation, crypto, fintech, AR/VR, metaverse and Web 3.0. This podcast is intended for professional investors only. It is being prepared solely for informational purposes only and does not constitute an offer or investment advice.
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Commerce Innovators

Salesforce Commerce Cloud

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Brought to you by the most complete, connected, agentic ecommerce platform, the Commerce Innovators podcast gives you a seat at the table with industry luminaries who've cracked the commerce code. Hear from brand leaders who are turning AI ambition into real-world agents and actions. Tune in for conversations about making your teams more productive and your customers more satisfied. As AI agents rewrite the rules of engagement, we'll help you navigate this new territory — so you can claim yo ...
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Around the Horn in Wholesale Distribution is the weekly podcast sponsored by LeadSmart Technologies that takes a deep dive into the topics impacting manufacturers, wholesale distribution, independent sales agents, and the global wholesale supply chain. Hosted by Kevin Brown, a 30-year veteran of wholesale distribution, and Tom Burton, a recognized thought leader in SaaS platforms for distributors, each episode reveals a unique perspective and valuable information about wholesale distribution ...
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Heads Talk ®

Elaine Pringle Schwitter

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A Fly on the Boardroom Wall Weekly, in-depth dialogues with industry titans and top executives. From FTSE and S&P CEOs to C-suite leaders of renowned institutions, ℍ𝕖𝕒𝕕𝕤 𝕋𝕒𝕝𝕜® offers "𝔸 𝔽𝕝𝕪 𝕆𝕟 𝕋𝕙𝕖 𝔹𝕠𝕒𝕣𝕕𝕣𝕠𝕠𝕞 𝕎𝕒𝕝𝕝" insights into the pressing topics shaping today's business, finance, and technology landscape. The Heads of the world's biggest corporations discuss current and future industry matters with ℍ𝕖𝕒𝕕𝕤 𝕋𝕒𝕝𝕜®, providing a unique perspective on the pulse of global commerce. 𝕎𝕖 𝕝𝕚𝕜𝕖 𝕥𝕠 𝕤𝕥𝕒𝕣𝕥 ...
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B2B SaaS and Cloud founders, CEOs, and Go-To-Market operating executives share their journey as they scaled their business from $0M ARR to $100M and beyond. The guests share their insights on measurements of success, performance metrics, and benchmarks they use to guide and inform their decision-making and growth journey.Guests include founders and CEOs of amazing success stories such as LinkedIn, DocuSign, Marketo, Gainsight, Salesforce Commerce Cloud, ringDNA, InsightSquared, Cloudera and ...
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Webtoon pioneered the vertical scrolling format nearly 20 years ago, and has been expanding the genres of its content since. CFO David Lee joins Bloomberg Intelligence analyst Woo Jin Ho on this Tech Disruptors episode to explain how the company is building out its global-content platform using AI-driven creator tools, advanced data infrastructure …
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What happens when economic volatility, tariff pressure, AI disruption, and shifting distributor behavior all collide in the same quarter? In this episode, Kevin and Tom unpack a whirlwind week inside wholesale distribution, revealing how new data, emerging AI workflows, and tariff rulings are reshaping strategy across the channel. Listeners gain a …
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Shopping is shifting from keyword-based search toward AI-driven, conversational guidance. Rajiv Mehta, Amazon.com’s vice president of Search and Conversational Shopping, joins Bloomberg Intelligence analyst Poonam Goyal on this episode of the Tech Disruptors podcast to discuss Rufus, Amazon’s AI shopping assistant that integrates large language mod…
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The week between Christmas and New Year is the most underrated window to pay down Salesforce technical debt. Fewer meetings. Quieter inbox. Bigger impact. In this episode, Andy (Andre van Kampen) and I share 7 focused clean-ups that de-risk your org and set you up for a faster 2025. You’ll learn: The silent killers of mature Salesforce orgs, and ho…
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Drone technology has had a prolonged evolution, with companies exploring viable use cases for mainstream adoption. Adam Woodworth, CEO of Alphabet’s Wing subsidiary, talks to Bloomberg Intelligence tech analyst Mandeep Singh about drone delivery in the US and how he expects it to ramp up for consumer delivery of lighter packages and groceries. The …
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What happens to wholesale distribution when tariffs rise, interest rates stay high, and customers expect more with less friction? In this episode of Around the Horn in Wholesale Distribution from LeadSmart Channel Cloud, Kevin Brown and Tom Burton sit down with Modern Distribution Management editor and market analyst Mike Hockett to unpack the data…
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Let us know your thoughts. Send us a Text Message. Follow me to see Heads Talk Podcast Audiograms every Monday on LinkedIn Episode Title: 🇬🇧Economics of Advice - The Changing Role of Management Consultants in the Professional Services Industry🇬🇧 This special end-of-year episode of Heads Talk® I am joined by three gentlemen I’ve known for decades, f…
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“…A successful agentic enterprise deployment means each of your departments are fundamentally different,” Salesforce’s SVP of Product Marketing for AI Sanjana Parulekar says, as she joins Bloomberg Intelligence Senior Technology Analyst Anurag Rana to unpack what it really takes to scale Agentic AI beyond pilots: getting data AI-ready; adding conte…
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“Open doesn’t mean a free for all, but open will win.” Workday CTO Peter Bailis joins Bloomberg Intelligence Senior Technology Analyst Anurag Rana to explain how the people-and-money system of record is evolving into an open, AI-ready platform — combining zero-copy data access with strict governance and API-first design. He outlines how Sana, Illum…
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Can AI, robotics, and self‑driving technology change the distribution landscape faster than the economy can adapt? In this episode, hosts Kevin Brown and Tom Burton explore the intersection of economic volatility, AI innovation, and leadership adaptation. From robots vs. self‑driving cars to tariff strategy and monetary policy, they unpack the sign…
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Let us know your thoughts. Send us a Text Message. Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedIn Episode Title: 🇨🇱As Intelligence Anchors into Infrastructure the Real Power of Cloud and AI Emerges🇨🇱 As we close this year’s BRICS & Geopolitics Series on Heads Talk®, I’m delighted to introduce a conversation with a guest who…
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In this episode of the Unofficial Commerce Crew podcast, host Steve Holsinger and Kyle Montgomery welcome Shane Smythe, CTO of Saltbox, to discuss his journey in the Salesforce ecosystem, the importance of community and training, and insights from Dreamforce. Shane shares his experiences in building a training program for new Commerce Cloud users, …
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Search is shifting to intelligent, context-rich answers from static links. You.com CEO Richard Socher joins Bloomberg Intelligence senior software analyst Sunil Rajgopal on this episode of the Tech Disruptors podcast to discuss how You.com powers AI search for companies such as DuckDuckGo, while differentiating from enterprise peers like Glean and …
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Let us know your thoughts. Send us a Text Message. Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedIn Episode Title: 🇧🇷Business Diplomacy and the Trade Diplomat Mindset🇮🇳🇮🇩 Another engaging episode in the BRICS & Geopolitics Series on Heads Talk®. This week, we take a look into the Brazil/India/Indonesia axis, exploring how tra…
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What does it take to navigate tariffs, rate cuts, and AI disruption all at once? Hosts Kevin Brown and Tom Burton break down the week’s headlines that matter most to manufacturers and distributors, from the U.S. government shutdown and Fed policy to the emerging reality of AI‑driven decision‑making and agentic commerce. Discover why contextual inte…
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“We think that for every gigawatt, it’s about 25 exabytes of new flash creation,” says Greg Matson, SVP and head of products and marketing at Solidigm. Matson joins Bloomberg Intelligence’s Jake Silverman on the Tech Disruptors podcast to discuss how Solidigm is powering AI’s growing data demands. The conversation explores the company’s evolution i…
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“The world’s now flipped to inference — and it’s limited by power. With the same energy, we can deliver four times the output of a Blackwell,” says SambaNova CEO Rodrigo Liang. Liang joins Bloomberg Intelligence’s Kunjan Sobhani in this episode of the Tech Disruptors podcast to explain how SambaNova’s air-cooled, 10-kilowatt racks and “data-center-…
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Let us know your thoughts. Send us a Text Message. Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedIn Episode Title:🇨🇭New Capital Frontier & The Forces Reshaping Regional Finance🇨🇭 Brought to you live from Money20/20 Riyadh, this Heads Talk® episode features Guest Host Sanjiv Purushotham, CEO of Bridge Solutions, in conversatio…
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What happens when tariffs, rate cuts, and AI forecasting collide in the world of wholesale distribution? In this episode, Kevin Brown and Tom Burton break down the latest economic, technological, and policy shifts affecting distributors and manufacturers. From the longest U.S. government shutdown in history to the Supreme Court’s pending tariff rul…
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Summary In this conversation, Steve Holsinger and Angelia Sterling discuss the challenges women face in the tech industry, particularly focusing on imposter syndrome, the importance of confidence, and the role of vulnerability in personal and professional growth. They explore how societal expectations and workplace dynamics contribute to these chal…
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“We are more than 10x safer on many key safety metrics than an average human driver” says Saswat Panigrahi, Waymo chief product officer. Saswat joins Bloomberg Intelligence’s Mandeep Singh to talk about the inflection in autonomous driving and how Waymo plans to scale across more cities. From the sensors used in Waymo’s AVs, the evolution of its dr…
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“We are moving beyond simple query-response to task completion.” AWS’s Swami Sivasubramanian joins Bloomberg Intelligence Software and Technology Analyst Anurag Rana to contrast consumer chatbots with enterprise agents and the controls they require. Topics include Agent Core for secure deployment (identity, tool use, memory, observability), QuickSu…
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Let us know your thoughts. Send us a Text Message. Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedIn Episode Title: 🇺🇸Symbiotic Intelligence🇺🇸 We have a timely and thought-provoking discussion for you today on Heads Talk®. There’s been a lot of noise lately, headlines, commentary and opinion pieces; all circling the question: …
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What do rate cuts, tariffs, and the rise of agentic AI mean for the future of wholesale distribution? In this episode, Kevin Brown and Tom Burton dissect the week’s biggest economic shifts, from the Federal Reserve’s policy moves to AI’s rapid integration across manufacturing, logistics, and B2B commerce. Learn how forward-thinking distributors are…
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Emerging AI-hardware technologies are poised to reshape data centers. Penguin Solutions CTO Phil Pokorny joins Bloomberg Intelligence analyst Woo Jin Ho to discuss how the company’s bespoke engineering approach, which blends deep technical expertise with differentiated hardware and software, helps enterprises, neo-clouds and sovereign entities tack…
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What happens when a marketing leader gives his team permission to fail and actually celebrates it? In this episode of the Salesforce Posse Podcast, we sit down with Jon Dytor, Head of Digital Marketing at Close Brothers Asset Finance, who has quietly built one of the most data-driven, fearless marketing cultures in financial services. Jon reveals h…
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Join Caleb Bryant and Caila Schwartz as they delve into the latest holiday sales forecasts and trends. Discover how global economic shifts, interest rate changes, and consumer behavior are shaping the holiday shopping landscape. With insights into discount strategies and the growing role of AI in customer service, this episode is a must-listen for …
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AI infrastructure is becoming central to enterprise innovation as companies seek faster app delivery and efficient use of computing resources. In this episode of the Tech Disruptors podcast, Rafay Systems CEO Haseeb Budhani joins Bloomberg Intelligence senior software analyst Sunil Rajgopal to discuss how Rafay helps enterprises and emerging cloud …
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Let us know your thoughts. Send us a Text Message. Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedIn Episode Title: 🇧🇷The Pix Paradox: Small Transactions, Global Ripples🇧🇷 This episode is a crossover, a hybrid, a merger of the two concurrent series running on Heads Talk®: the BRICS & Geopolitics Series and the Money 2020 Riyad…
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What happens when two industry veterans break down the biggest stories shaping wholesale distribution, AI adoption, and the global economy, live and unfiltered? In this episode, Kevin Brown and Tom Burton analyze everything from Fed rate cuts and tariffs to the rise of AI-driven commerce and the evolving role of leadership in an age of automation. …
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How will agentic AI change the way we shop and reshape retailers’ go-to-market strategies? AWS’s David Dorf joins Bloomberg Intelligence analysts Poonam Goyal and Anurag Rana on this episode of the Tech Disruptors podcast to discuss intelligent agents’ growing impact on retail. Dorf explains how these AI “interns” can reason, use tools, act autonom…
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Summary In this episode, hosts Steve Holsinger and Kyle Montgomery discuss their experiences at Dreamforce, focusing on Salesforce's marketing strategies, the confusion surrounding product naming, and the implications of the new Agentic Commerce Protocol. They celebrate community contributions, highlight innovations in AI and commerce, and compare …
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Let us know your thoughts. Send us a Text Message. Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedIn Episode Title:🇦🇪The Bridges We Build, The Capital We Connect🇦🇪 This is the second episode in the special Heads Talk® series, brought to you live from Money20/20 Riyadh. It’s another engaging conversation that feels more like tw…
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“We’re the only vendor that really provides that end-to-end suite and the scale and reach that Docusign has — we’re able to do this across an incredibly large customer universe.” Docusign CEO Allan Thygesen tells Anurag Rana, Bloomberg Intelligence senior technology analyst. “We’re passing 100 million customer contracts uploaded and extracted with …
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In this conversation, Caleb Bryant and Mike Getchis, Head of Strategy & Partnerships at Zenkraft, a Bringg solution, discuss the critical aspects of post-purchase experiences in e-commerce, focusing on logistics, customer communication, and the integration of AI and data. They explore the challenges brands face during peak seasons, the importance o…
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“The line between AI workload and non-AI workload is getting blurrier by the day.” Prasad Kalyanaraman, VP of AWS Infrastructure Services, talks with Anurag Rana, Senior Technology Analyst at Bloomberg Intelligence, about what actually changes as AI scales. Prasad lays out the realities behind “AI data centers”: denser accelerators, non-blocking tr…
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What does the future of leadership look like in the distribution industry? In this special episode, Kevin Brown and Tom Burton sit down with Brendan Breen, President of the Industrial Supply Association (ISA), to explore how leadership transformation, AI adoption, and workforce evolution are redefining what it means to run a modern distribution bus…
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“In this world of AI, there’s going to be more software, not less — and design and craft will matter more than ever,” Figma CFO Praveer Melwani says. On this episode of the Bloomberg Intelligence Tech Disruptors podcast hosted by BI technology analyst Anurag Rana, Melwani adds that Figma is a web-native, multiplayer platform for moving from idea to…
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Takeaways The podcast is being rebooted to explore new topics in commerce. The Unofficial SFCC community has grown significantly, now over 12,000 members. Recent developments in Commerce Cloud focus on B2C commerce as a flagship product. Connections Conference highlighted the importance of community and networking. Investment in Commerce Cloud is d…
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“We’re in the first inning right now. In the second inning, you’ll see companies really adopting agents, building their own models for consumption within the organization and outward looking to their customers,” Check Point CEO Nadav Zafrir tells Bloomberg Intelligence analyst Mandeep Singh in this episode of the Tech Disruptors podcast. The two di…
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Let us know your thoughts. Send us a Text Message. Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedIn Episode Title: 🇳🇴Green Realpolitik in a Fatherless World🇳🇴 We continue the BRICS & Geopolitics Series on Heads Talk® with a former Norwegian Government Minister, now a renowned political commentator, green advocate, veteran Chi…
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Here’s (more than) a hint: it’s AI Engine Optimization. And right now, it could be even more important than SEO for B2B visibility. In this episode, Kevin Brown and Tom Burton unpack the latest economic shifts, from the government shutdown’s ripple effects to the rise of AI-driven commerce, and how they’re transforming manufacturing, logistics, and…
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“I think we’re at this really seminal moment from an industry where we clearly have a major inflection shaping the end-markets. Adobe is not new to inflections. In fact, the arc of time and history of the company and the ability to reinvent ourselves each and every time one of these major inflections happen, to cement our leadership position...it’s…
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Let us know your thoughts. Send us a Text Message. Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedIn Episode Title:🇰🇪Money Has Moved In Africa🇰🇪 We’re kicking off this special Heads Talk series with a long-awaited conversation between two remarkable leaders. Sitoyo Lopokoiyit, CEO transforming payments in Kenya and across Afri…
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“AI has become the new UI,” says Amit Zavery, ServiceNow’s president, chief product officer and COO, referring to the user interface as he explains why the company is building an agentic operating system, an AI control tower to govern models and agents and end-to-end orchestration that goes beyond chat to complete work across human resources, IT, c…
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Pure Storage is disrupting a hard-disk-dominated market by solving the price, power and performance puzzle. Pure Storage CEO Charlie Giancarlo joins Bloomberg Intelligence hardware analyst Woo Jin Ho on this episode of the Tech Disruptors podcast to discuss the company’s flash innovations powering enterprise AI and cloud-scale storage.…
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In a rapidly evolving battery-technology landscape, Enovix stands out as a leader in advanced silicon anodes. Enovix’s disruptive architecture enables a battery with high energy density and capacity, without compromising on safety, CEO Dr. Raj Talluri said. He joins Bloomberg Intelligence senior chemicals analyst Sean Gilmartin on this episode of t…
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What happens when a government shutdown, interest rate cuts, and AI-driven commerce collide with the future of wholesale distribution? In this week’s Around the Horn in Wholesale Distribution, Kevin Brown and Tom Burton unpack the headlines that matter: the Fed’s next move, tariff resilience, and how AI-enabled platforms like LeadSmart Channel Clou…
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“We are investing significantly in dating features right now because that’s a really big item people want,” says George Arison, CEO of Grindr, noting that half of users under 35 want to be married. That contrasts with older generations, giving Grindr an opportunity to emphasize long-term relationships as well as casual connections. In this episode …
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