Subsurface Stories: The Underground Infrastructure podcast presents detailed interviews, discussions, and insights into the construction, rehabilitation, and asset management infrastructure markets. The UI podcast provides essential information for decision-makers in infrastructure management.
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Welcome to Underground Pipe Dreams, the podcast where we dive deep into the fascinating world of sewer and drain repair, trenchless technology, and pool repair. Join us as we explore the hidden underground infrastructure and the pool industry, uncovering the secrets and stories behind the scenes. With over 15 years of combined experience and a focus on trenchless repair technology, our knowledgeable hosts bring you insightful conversations with industry experts, including sewer and drain con ...
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Building better software, one incident at a time. Host Kevin Riggle talks with software engineers about that time they broke production. Whether you're an industry professional, or just curious about what makes the modern Internet run and what happens when it breaks, we bring you stories you haven't heard elsewhere. This is the audio version of the podcast. Watch on YouTube: https://youtube.com/@critical-point Produced by Complex Systems Group (https://complexsystems.group). Part of Critical ...
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Live at UIC: Advanced coatings for enhanced safety and reliability, a discussion with OBIC
4:27
4:27
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4:27Underground Infrastructure speaks with Mike Hoffmaster, Vice President of Business Development, OBIC, regarding his organization's advanced coating technologies for holding systems, treatment facilities, manholes, vaults and other structures susceptible to damage from infiltration or corrosive chemicals.…
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Live at UIC: The evolution of microtunneling, a discussion with Troy Stokes of Akkerman
18:09
18:09
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18:09On this episode, Troy Stokes, Sales Manager, Akkerman, discusses his time in the underground infrastructure industry, focusing on the evolution of operations and technologies in microtunneling activities.
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Live at UIC: Growing a technology/service portfolio, a discussion with PURIS' CCO Rylan Ardoin
4:05
4:05
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4:05Underground Infrastructure takes a deep dive with Rylan Ardoin, Chief Commercial Officer, PURIS, on his company's growth over the past several years, including the innovations and technologies under the PURIS umbrella of companies, including end-to-end water infrastructure renewal solutions and specializing in environmentally sustainable trenchless…
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Live at UIC: Utilizing software to mitigate risks in underground operations
4:06
4:06
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4:06On this showcase episode, Underground Infrastructure speaks with Karen Gunderson and Lydia Passolt of KorTerra to learn how their organization helps mitigate risk and ensure the safety of field personnel by providing secure software cloud and mobile platforms for processing 811 locate tickets, tracking and reporting asset damages, meeting regulator…
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Live at UIC: The evolution of confined space training operations
5:34
5:34
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5:34Underground Infrastructure speaks with Dennis Pivin, Director Health, Safety and Environmental, NASSCO, on the showroom floor at the Underground Infrastructure Conference. Dennis speaks about new confined space training techniques available for underground infrastructure professionals.
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Hydro excavation: Uses, challenges and value in the underground infrastructure market
20:21
20:21
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20:21Underground Infrastructure sat down with Dustin Rhodes, Product Manager, TRUVAC, to discuss the latest advancements in hydro excavation, including how it is used and what value it brings to the underground infrastructure market.
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Evolution of the trenchless market: A discussion with Brian Kenkel of Hammerhead Trenchless
16:54
16:54
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16:54On this episode, Underground Infrastructure speaks with Brian Kenkel, Director of Market Development, Hammerhead Trenchless, on his company's recent acquisition of ProKASRO Services, lining technologies, the current and future state of the trenchless marketplace and much more.
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In this episode, Underground Infrastructure provides its forecast and market analysis of the U.S. municipal sewer/water infrastructure sector. This survey polls U.S. municipalities about their top concerns and issues, 2025 infrastructure spending plans and much more.
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Post election: A look at the future of the underground infrastructure market-A discussion with Eben Wyman
26:03
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26:03In this episode, Eben Wyman, Principal, Wyman and Associates, discusses the impact the U.S. presidential and congressional elections will have on the domestic underground infrastructure market.
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In this episode, Josh Allen, Director of Marketing Solutions, Underground Infrastructure, and Robert Carpenter, Editor-in-Chief, Underground Infrastructure, announced the HDD Hall of Fame class of 2025. Josh and Robert detail each recepient, and their contribution to the underground infrastructure sector.…
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Enhancing safety on the job site: A discussion with Harry Miller of SAK Construction
22:54
22:54
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22:54Underground Infrastructure and Harry Miller, Vice President, Director of Safety, SAK Construction, take a deep dive into various aspects of safety on the job site. This includes incorporating safety in the early stages of project development, training, communication between operations and safety personnel, and much more.…
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The U.S. election and its effect on the future UI market
31:41
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31:41On this episode, Underground Infrastructure sat down with Eben Wyman, Principal, Wyman and Associates, to discuss the upcoming U.S. elections, and how the outcomes of various races could affect the U.S. underground infrastructure market.
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Boosting efficiency and safety with advanced excavation techniques
22:20
22:20
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22:20Explore the impact of vacuum excavation in this episode. Mike Reis from Super Products shares his expertise on how this technology is transforming the way contractors approach digging, emphasizing the importance of precision, safety, and reduced risk in today's fast-paced construction environment.By Underground Infrastructure
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Navigating new markets: HardRock’s journey of strategic growth
20:57
20:57
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20:57In this episode of Subsurface Stories, hosts Josh Allen and Robert Carpenter sit down with Chris Jones, chief commercial officer at HardRock Infrastructure Services. Chris shares the journey of HardRock’s strategic shift from a focus on oil and gas to a more diversified portfolio that includes renewables and municipal projects. He shares the challe…
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Innovations and standards in pressure pipe rehabilitation with David Kozman
21:15
21:15
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21:15In this episode, hosts Josh Allen and Robert Carpenter are joined by David Kozman, senior product engineer at HammerHead Trenchless. With over 20 years of industry experience, David shares his journey into the world of underground infrastructure and discusses the latest advancements in pressure pipe technologies. From the evolution of cured-in-plac…
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Electrifying your fleet with Vanair's EPEQ® system and ELiMENT® battery
24:44
24:44
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24:44Join hosts Josh Allen and Robert Carpenter on Subsurface Stories as they chat with Chip Jones, Vanair’s strategic manager of electrified products, about the game-changing benefits of fleet electrification. Learn about the environmental and financial perks of electrifying your fleet, the importance of idle management, and the quick return on investm…
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What is the role of a CISO (Chief Information Security Officer)? - Melanie Ensign - Bonus
17:28
17:28
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17:28Host Kevin Riggle interviews Melanie Ensign, former Global Head of Security, Privacy, & Engineering Communications for Uber, about what the role of a CISO (Chief Information Security Officer) is. (Hint: It's not being the smartest security person in the room.) Bonus episode from https://warstories.criticalpoint.tv/episodes/the-reporter-called-her-c…
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He Won George Hotz's Money - Andrey Petrov
58:57
58:57
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58:57Host Kevin Riggle interviews Andrey Petrov about three different incidents he was involved with: A programming mistake in high school that filled its alumni's email inboxes, a Twitter analytics site he built that got co-opted as part of a phishing scam, and how he won a bug bounty on the Ethereum blockchain rollup prototype developed by superstar h…
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The annual HDD Survey: Trends, Technologies, and Market Insights for 2024 Part 2
26:38
26:38
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26:38In this episode of 'Subsurface Stories,' hosts Robert Carpenter and Josh Allen continue discussing the HCD survey published in the June issue of Underground Infrastructure. They explore the concept of hardening power lines by moving them underground to withstand harsh weather conditions. The conversation also delves into the diversification within …
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The Reporter Called Her Christmas Day - Melanie Ensign - Bug Bounty & Incident Management
56:39
56:39
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56:39Kevin Riggle interviews Melanie Ensign (Discernible Inc.), former Global Head of Security, Privacy, & Engineering Communications for Uber, about building good bug bounty programs, incident management processes, and one especially memorable Christmas morning. Melanie's company: https://discernibleinc.com/ LinkedIn: https://www.linkedin.com/in/melani…
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The annual HDD Survey: Trends, Technologies, and Market Insights for 2024 Part 1
20:23
20:23
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20:23In this episode of Subsurface Stories, host Josh Allen and co-host Robert Carpenter discuss the annual HDD survey published in the June issue of Underground Infrastructure. Robert, who has been conducting this survey for 26 years, explores significant trends and technological advancements in horizontal directional drilling (HDD). They delve into th…
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The Future Is (Literally!) Bright - How Infrastructure Works, by Deb Chachra - Climate, Energy, & the Future
1:15:38
1:15:38
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1:15:38Kevin Riggle interviews Deb Chachra, professor of engineering at Olin College and author of HOW INFRASTRUCTURE WORKS about climate change, the housing crisis, the green/sustainable energy transition, and how we can build a better world for ourselves and everyone around us. BUY DEB'S BOOK! https://criticalpoint.tv/infrastructure Deb's Twitter: https…
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Ralph Kokot on Vanair's utility innovations and FailSafe® systems
18:59
18:59
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18:59Join hosts Robert Carpenter and Josh Allen as they chat with Ralph Kokot, CEO of Vanair Manufacturing. Discover how Vanair's innovative underdeck air compressors and FailSafe® technologies are transforming the underground utilities market. Ralph highlights the benefits of their thermal guard systems and the rise of electrification with the EPEQ® pr…
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OBIC's journey from local innovator to global leader
16:40
16:40
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16:40In this episode, we talk with Mike Hoffmaster, VP of Business Development at OBIC, live from the Underground Infrastructure Conference in Oklahoma City. Mike shares insights from OBIC’s largest OBICcon event yet, emphasizing the power of collaboration and education within their certified installer network. Discover how OBIC’s commitment to quality …
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Creative problem solving for a complex drilling project in Waukesha, WI
22:42
22:42
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22:42In this episode of Subsurface Stories, hosts Robert Carpenter and Josh Allen sit down with Rob Hotz, General Manager of ECI Contracting. They review the intricacies of a horizontal directional drilling (HDD) project in Waukesha, Wisconsin. Despite challenges like ruptured pipelines, contaminated soil, and stringent environmental regulations, the te…
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Innovating HDD: HardRock's Role in a Texas International Pipeline Systems Project
17:58
17:58
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17:58In this episode of Subsurface Stories, we spotlight HardRock Infrastructure's execution of HDD operations for the Texas International Pipeline Systems (TIPS) project across Galveston Bay. Learn how HardRock's team navigated the complex maritime and geological challenges to lay 44,000 feet of pipeline, connecting crucial energy infrastructure under …
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Interviews from the Underground Infrastructure Conference 2024 - Part 1
24:03
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24:03Welcome to Part 1 of our series featuring interviews from the 2024 Underground Infrastructure Conference. In this episode, Josh Allen interviews leading industry experts who share their latest advancements and solutions for managing underground infrastructure challenges. From innovative software solutions that enhance fleet management to strategic …
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Celebrating a Career of HDD Excellence with Inrock's Jim Agnew
33:44
33:44
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33:44Join us for a special episode of Subsurface Stories at UIC, featuring HDD Hall of Fame inductee Jim Agnew. Host Josh Allen delves into Jim's extensive career with Inrock, highlighting his groundbreaking contributions to directional drilling and his role in advancing the HDD industry. Jim shares personal anecdotes and insights on the evolution of dr…
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Unearthing Innovation with Peter Melsheimer and Equappment
32:11
32:11
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32:11In this episode of Subsurface Stories, Peter Melsheimer introduces us to Equappment, an application designed to revolutionize the world of horizontal directional drilling (HDD) and underground construction project management. Through our discussion, we uncover how Equappment is looking to enhance efficiency on job sites by streamlining equipment tr…
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Was Akamai the Velvet Underground of Site Reliability Engineering (SRE)? - Abhijit Mehta - Bonus
12:53
12:53
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12:53Kevin Riggle interviews Abhijit Mehta about Akamai and its role in the history and development of Site Reliability Engineering (SRE). Bonus episode outtake from https://warstories.criticalpoint.tv/episodes/he-broke-turkish-twitter-abhijit-mehta Abhijit's Twitter: https://twitter.com/AbhijitCMehta Abhijit's LinkedIn: https://www.linkedin.com/in/meht…
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Five critical components for safe confined space entry
22:56
22:56
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22:56In this episode of 'Subsurface Stories,' we look into the critical aspects of safety in confined spaces within the sewer and underground infrastructure sector. Joined by Dennis Pivin, Director of Health, Safety, and Environmental at NASSCO, we explore the five essential components required for safe confined space entry: continuous air monitoring, c…
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Mastering Bore Planning: A Dive into Underground Safety
20:06
20:06
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20:06Dive into the complexities of bore planning in this episode of Subsurface Stories, featuring Brent Bardwell from Vermeer Corporation. Uncover the innovations shaping the HDD industry, from advanced technologies to strategies for preventing utility strikes. Brent brings a wealth of knowledge on enhancing underground utility placement, discussing the…
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He Broke Turkish Twitter - Abhijit Mehta
1:05:58
1:05:58
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1:05:58Kevin Riggle interviews Abhijit Mehta, who tells how one tiny dot made almost made a massive difference to Twitter's Turkish ad revenue. Abhijit's Twitter: https://twitter.com/AbhijitCMehta Abhijit's LinkedIn: https://www.linkedin.com/in/mehtaabhijit/ Chapters: (00:00) - Intro (01:25) - How did you find yourself in a place where you could break pro…
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Join us for a discussion with Dennis Pivin, NASSCO's Director of Health, Safety, and Environmental, on the pivotal topic of confined space safety. With over three decades of experience, Dennis delves into the common hazards, essential training strategies, and the significance of OSHA's updated standards. This episode of Subsurface Stories highlight…
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She Missed the Overnight Push! - Julia Lunetta
52:12
52:12
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52:12Kevin Riggle interviews Julia Lunetta, who tells us how an ostensibly minor change caused her employer, a financial institution (Upromise Investments), to miss its overnight reconciliation with its banks. Credits: Emoji artwork is provided by Emojitwo (https://emojitwo.github.io/), originally released as Emojione 2.2 (https://www.emojione.com/) by …
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Advancing Wastewater Management: Innovations in AI and Cloud Computing with SewerAI
30:18
30:18
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30:18In this episode of 'Subsurface Stories,' we welcome Eric Sullivan, Director of Business Development at SewerAI, for an in-depth discussion on transforming the wastewater industry through AI and cloud computing. Eric shares his journey in the field, highlighting SewerAI's innovative solutions and the impact of technologies like photogrammetry and AI…
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Subsurface Stories: Unearthing Insights in Underground Infrastructure
19:01
19:01
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19:01Welcome to the inaugural episode of 'Subsurface Stories', the definitive podcast for underground infrastructure insights. Join hosts Josh Allen and Robert Carpenter as they dive deep with industry expert Don Rigby. This episode explores the challenges of infiltration and inflow (I&I) in sewer systems, emphasizing proactive solutions over reactive m…
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Underground InfrastructureUnderground Infrastructure's new podcast is coming soon! Subscribe to receive the latest episodes as soon as they're published.By Unerground Infrastructure
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She Made Dropbox Give the Internet Free Watermelon? - Kate Rudolph
54:35
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54:35Kevin Riggle interviews Kate Rudolph, who tells how a rolled back commit on her intern project resulted in Dropbox, her employer, offering free watermelon to the entire Internet. Credits: Emoji artwork is provided by Emojitwo (https://emojitwo.github.io/), originally released as Emojione 2.2 (https://www.emojione.com/) by Ranks.com (http://www.rank…
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He Locked Players Out On Launch Day - Zachery Johnson
1:24:55
1:24:55
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1:24:55Kevin Riggle interviews Zachery Johnson, who tells how an innocent command doomed the database servers and locked players out of Diablo II: Resurrected on Day 2 of launch. Blizzard's blog post on the incident: https://us.forums.blizzard.com/en/d2r/t/diablo-ii-resurrected-outages-an-explanation-how-we%E2%80%99ve-been-working-on-it-and-how-we%E2%80%9…
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Twelve Lines of Code Took Down the Whole Company - Patrick O'Doherty
1:01:06
1:01:06
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1:01:06Kevin Riggle interviews Patrick O'Doherty, who tells how a seemingly-simple configuration change one Friday morning led to a massive outage. Patrick's web site: https://patrickod.computer Credits: Intro & outro - "Senpai Funk" by Paul T. Starr. Used with permission. https://soundcloud.com/ptstarr Critical Point logo and wordmark designed by Timothy…
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He Broke (part of) The Internet - Willie Williams
47:12
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47:12Kevin Riggle interviews Willie Williams, who tells the story of the time he accidentally took down a major site while an intern at Akamai. Willie's Twitter: https://twitter.com/bigwilliestyle Credits: Intro & outro - "Senpai Funk" by Paul T. Starr. Used with permission. https://soundcloud.com/ptstarr Critical Point logo and wordmark designed by Tim…
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001. Intro to the Depths of Urban Plumbing Systems
4:17
4:17
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4:17Join Shadd and his co-host Mike in this episode of Underground Pipe Dreams as we embark on a fascinating journey into the depths of urban plumbing systems. Discover the intricate world hidden beneath our streets as we explore the challenges, innovations, and unsung heroes behind sewer and drain repair. From exploring the latest trenchless technolog…
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