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The Roundtable is RN's weekly forum, exploring the big issues and ideas in national and international affairs.
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User experience, service design, customer experience and related conferences.
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Podcast from the folks at Baem Jiu Jitsu in Fremont California. We'll dive into Jiu Jitsu questions, analysis, topics in and around our community and the list goes on. Have a seat and listen.
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In the age of online education, the Respondus LockDown Browser has emerged as a critical tool for maintaining academic integrity during exams. Limiting access to external resources, disabling copy-pasting, and preventing unauthorized tools ensure a fair testing environment. However, it has also sparked curiosity about Respondus LockDown Browser byp…
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While LockDown Browser aims to maintain exam integrity, it does not always accommodate students with disabilities or special needs. This raises concerns about accessibility and fairness. Due to these challenges, some students seek options or alternatives on How to Bypass Respondus Lockdown Browser to complete their exams without using the Browser. …
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If you are wondering how to bypass LockDown Browser, you’re not alone. Many students find using it frustrating, as it restricts access to websites, applications, and other resources during an exam. Before your exam, ensure your device meets the minimum requirements for running LockDown Browser. Official Website: https://lockdowncheat.com More Podca…
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If you're looking to bypass Lockdown Browser, it's essential to understand this software's purpose and its challenges. Lockdown Browser is a security tool used by many educational institutions to maintain academic integrity during online exams. It prevents students from accessing other applications, websites, and even basic shortcuts during the exa…
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UXA2023 Andy Budd - Design's Mid Life Crisis
54:50
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54:50On most objective measures, the design industry is thriving. Our skills are in high demand, our salaries are rising, and companies can’t fill roles fast enough (recent blip notwithstanding). Design leadership has come of age, we’re seeing companies invest in team development, and more and more designers are earning that hallowed “seat at the table”…
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UXA2023 Penny Goodwin - Information Architecture and product development
21:50
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21:50Information Architecture (IA) is foundational for great usability and user experience. But for IA to become embedded in the product development process, we must use the language of product: what user problems does IA solve and what are the commercial/ organisational benefits? In this talk I will share ideas and approaches on:- A better way to expla…
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UXA2023 Karina Smith & Alexandra Almond - What We Learnt About Service Design Living In France
46:51
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46:51What we learnt about service design living in FranceBy UX Australia
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UXA2023 Yasamin Asadi - Designing for a post-lockdown metaverse
27:58
27:58
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27:58With the worldwide population of adults over the age of 65 growing faster than any other according to the United Nations, considering their voice in designing the 3D embodiment of the internet (the Metaverse) is necessary for moving away from the deficit model of ageing, especially coming out of the pandemic. This presentation advocates for an ethn…
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UXA2023 Amelia Purvis - Your new cheat sheet for note taking and synthesis
25:45
25:45
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25:45As a UXR I spend a lot of time note-taking and would love to share a note-taking strategy that saves my team and I a HEAP of time (and money). The new strategy is visual (which clients love) quick to synthesise (which researchers love) and easily translates findings into design recommendations (which designers love). You can thank me later.…
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UXA2023 Eva Plaisted, Klaus Paiva & Maria Christley - Going smaller, to go bigger...
47:36
47:36
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47:36Going smaller, to go bigger: A design system evolution. Over the past 2 years the Atlassian Design System team have been reimagining how a design system needs to evolve to be a force multiplier for good - good for our own team, good for our designers and developers and good for our customers. They’ll share their journey towards unlocking a thriving…
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UXA2023 Zoë Rose - Creative thinking methodologies: a lost history
43:01
43:01
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43:01When were diamonds first used to describe the design process?When was the first 'how might we' question asked?What were the original steps of 'brainstorming'?Some answers to these questions can be found in a 30 year period in America after the end of World War 2, when parallel intellectual movements centred around creating scientific methodologies …
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UXA2023 George Aye - That Quiet Little Voice: When Design and Ethics Collide
35:11
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35:11The lack of a moral framework in the design disciple, let alone a set of ethical guidelines, put designers at great risk of doing more harm than good in the world.By UX Australia
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UXA2023 Ben Pecotich - Regenerative Design & Innovation… for Happier Communities.
29:18
29:18
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29:18Regenerative design. What’s that mean and why should I care? How do I design for regeneration in my own life and design practice? Let's explore practical ways we can design regenerative business, product, and service ideas that customers love - and increase our wellbeing while we do it.By UX Australia
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UXA2023 Nova Franklin, James Elks & Katie Eyles - Collaboration!! Reducing embodied carbon together.
44:32
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44:32Interested in how government + design + sustainability experts came together to co-design a "world-first" tool to tackle global warming? If so come along to this talk for an up-close look at how we managed to achieve the impossible —> getting agreement on a way forward when all of the experts told us this was NEVER GOING TO HAPPEN.…
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UXA2023 Elle Geraghty - Chat GPT and your content: What works and what doesn’t.
36:06
36:06
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36:06Oh my gosh - the hype about Chat GTP and how it makes exploding your content production efficiency super easy is mental But is it actually based in reality.. Ed note - no, Chat GTP did not write this. Let's look at five examples of how Chat GTP has actually been successfully used and what degree of human intervention is still required. Spoiler aler…
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UXA2023 Sarah Heimeier Digital Transformation – A Framework For Success
40:06
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40:06How to deliver a design project that gets results.Design can make or break a digital transformation project, so it's well worth getting right. Sarah Heimeier has led dozens of successful transformations for some of Australia’s largest financial institutions and leading FinTechs, and in this talk she'll share her winning framework. You'll leave with…
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UXA2023 Claudette Yazbek - A New Policy Paradigm
31:20
31:20
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31:20Discover how design can bridge the gap between young Australians and policymakers to reimagine policy-making for urgent issues like climate change, access to mental health services, and housing affordability. With the Policy Canvas framework, a make-first mindset, and a shareable narrative, you'll learn how to broker better conversations, re-engage…
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UXA2023 Julia Suh - Driving a multi-sector collaboration for countering...
26:28
26:28
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26:28Driving a multi-sector collaboration for countering online child sexual exploitation.To create systemic change at a societal level and solve a wicked problem like online sexual exploitation of children (OSEC), we need to understand and consider all people involved in the ecosystem. This talk explores the required sensitivity and strength in doing s…
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UXA2023 Emily Underwood & Eilish Out-O'Reilly - Designing for the overlooked user we will all become
23:06
23:06
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23:06We crave connection at every age – including our golden years. Technology has amplified our ability to connect on a global scale, but older users have been largely left behind. We’ll share what Ryman Healthcare and Journey Digital learnt when designing an app for a diverse group of users with an average age of 80.…
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UXA2023 Alina Butolina The Value Of Global Inclusive Design Practices
26:37
26:37
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26:37Inclusive Design has emerged as a global practice, but what are the benefits of incorporating its principles into design practices in Australia? In this presentation, I will define what Inclusive Design is and what it isn’t, highlight common misconceptions and explore the benefits Inclusive Design brings to businesses and users. The audience will w…
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UXA2023 Erin Casali - Driving organizational change with co-design
58:25
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58:25While we often focus on users and the products that deliver value to them, nothing would exist if it wasn't for the organizations that make these products.If we look at organizations under a product lens, we have a system that grows and evolves in time, fulfilling its ultimate goal: delivering a product or service for its users.But how does this sy…
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DR2023 Jessica Crisp - So What? Connecting Research to Value
54:18
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54:18When tackling complex problems it can be difficult to know where to begin but usually we want to start with what will deliver the most value. Unfortunately value can be difficult to pinpoint often due to lack of data but this is where design research can shine.In this session we will explore a structured approach to valuing opportunities, making it…
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DR2023 Fionna Yao & Anna Lee Anda - Beep Boop! Are bots better for consumers and the agents...
54:18
54:18
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54:18Ever wondered how tech companies like Zendesk conducts research for to help determine future directions, particularly in new product areas like bots and automation.In the realm of customer service, automation is often thought of as deflection. We don’t often think of opportunities for people to help themselves and having customer support specialist…
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DR2023 - Carla Sarli Story showing: The use of infographic resources to present research results.
54:18
54:18
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54:18The presentation will provide resources to make presenting research results more engaging. Incorporating infographics resources into presentations is an excellent way to generate an impactful narrative while presenting much information in an easy-to-absorb format.By UX Australia
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DR2023 Robert Williams - Stop The Report! The Power of People.
44:03
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44:03We've all been there; a mixed methodology research assignment inclusive of behavioral, attitudinal, qualitative and quantitative packed full of customer insights ready to change the world... only for that Powerpoint to sit in an executives inbox for months on end, ignored or overlooked.How might we bring the value back to research reporting? By bri…
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DR2023 Naomi Civins - More than a filing cabinet: building a flexible, useful research repository
50:59
50:59
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50:59Scattered research write-ups, a heap of new employees, and everyone is WFH. When even the researchers are saying “hey, where’s that report about xyz we wrote last week?”, it’s time to get organised with a research repository - though we have no budget and no new tools. I’ll be sharing the story and pitfalls of how we built a repository on a shoestr…
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DR2023 Steve Baty - Organisational Tensions - important context to the customer journey
48:30
48:30
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48:30Design research is generally discussed in the context of gaining a better, deeper understanding of the needs, behaviours and motivations of individuals and groups. Typically, these people are viewed as being outside of, or separate from the organisation responsible, or interested in, responding to those needs. In his 2010 book on Innovation, Disrup…
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DR2023 Debbie Levitt - Don't Democratize UX Research - And Governance For Those Doing It
46:12
46:12
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46:12Democratization is something few of us would choose if we had alternatives. We would want budget and headcount to grow the UX Research department. A team stretched thin is told not only to let anybody do some or all of their jobs, but that they will need to train and oversee this work.By UX Australia
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UXDR2023 Michelle Ou - Let’s make design research more inclusive
49:11
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49:11We use design research to improve products and services, but how often do we consider the user experience of participating in research? This presentation will explore how to embed accessibility and inclusion in design research practices so that everyone can feel welcome. In doing so, you’ll find richer insights and reach broader, underserved commun…
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DR2023 Laura Ryan & Brendan Reed - Design Research and the Evaluation Frontier
35:32
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35:32Let me ask you this - How certain are you that the product, service, feature that you researched, is delivering positive outcomes for people in the real world? Is it working the way you said it would work? When did you last check?Human-centred design practices enable evidence-led decision making. The assumed outcome of this practice is that we buil…
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DR2023 Alex Crook - Exploring the aftermath of enforced behaviour change (from Covid-19)
25:19
25:19
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25:19Exploring the aftermath of enforced behaviour change (from Covid-19) on younger people’s habits, identity and behaviour and understanding what it means for the ABC as we deliver audience informed digital experiences.Over the last 2.5 years, people across Australia, and much of the world, endured a period of enforced behaviour change, that radically…
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DR2023 Sarah Heimier - Elevate your design research
36:41
36:41
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36:41How to gain rich, valuable insights to help you truly understand your customers.You might be comfortable designing based on data, but how rich and robust is that data? In this talk you’ll learn how to conduct meaningful research in a fast, easy and more effective way. It will explore ways to plan and run research, so you can gather unique, valuable…
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DR2023 Sophie Goodman & Bec Purser - Bin Chickens & Beavers
41:41
41:41
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41:41Anthropology’s, and by extension Ethnography’s remit is frequently defined as asking the question, 'what does it mean to be human'? But, what if humans were not at the centre of what we do? Solving global issues and promoting systemic change, means changing not just the inputs but also our point of view.…
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DR2023 Saloni Mhapsekar - Learning to listen, listening to learn
45:23
45:23
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45:23Children are often seen but not heard in the design process. How can you look at them more as co-creators than consumers for your product or service? This talk will help you to understand working with child-centred design mindset in startup or company. As a design for children rights advocate Saloni will explain her own framework as she learnt and …
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DR2023 - Hossein Raspberry - The good, the bad and the complex...
21:58
21:58
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21:58The good, the bad and the complex: appreciating complexity through frontline UXRDuring this presentation, I will delve into the challenges I faced while transitioning from researching consumer products to products used by expert users.I will share how the typical research process gave me limited kind of work I could do and how opening up to rethink…
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DL2022 Zoe Rose - ‘Scientific design methods’ and ‘applied creativity’: a lost history
28:54
28:54
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28:54When were the concepts behind the double diamond invented?When was the first 'how might we' question asked?When did people start 'brainstorming'?The answers are all in a 30 year period after the end of World War 2, when parallel intellectual movements centred around creating scientific methodologies for creativity and design thrived in America and …
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DL2022 Sarah Stokes - Wise design leadership is closer ...
26:12
26:12
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26:12As designer leaders, we want to be able to make wise decisions and we want to draw on wisdom to guide us as we lead our teams and design in organisations.Fortunately we don’t have to wait until we are old and grey to access wisdom; it can be experienced through ways of thinking and acting. In this talk we will explore what wisdom is made up of (acc…
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DL2022 Nathan Baird - Establishing A Kick-Ass Design-Led Innovation Practice
31:26
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31:26Lessons learnt from 20 years establishing and scaling Design-led Innovation at a team, organisation and country level.By UX Australia
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DL2022 Naomi Schofield - Leading creative teams into the new normal
29:22
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29:22Many of us have taken for granted the ability of our teams to show up for work with energy, positivity and a willingness to jump into a room with several other humans for days at a time to swarm on a design challenge. This is not true anymore. Leading design teams in the context of ‘the new normal’ (hybrid teams, fully remote, new resilience challe…
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DL2022 Michelle Cabanela - Building and scaling empowered and engaged teams
26:22
26:22
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26:22We continue to see more and more organisations prioritise employee engagement and strengthening their Employee Value Proposition (EVP). Whilst there is no 'one size fits all' answer when it comes to building and scaling an empowered and engaged team - prioritising people over process is key to growth. Gain insights and a practical approach to apply…
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DL2022 Mags Hanley - Is money the only way to...
31:14
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31:14Is money the only way to recruit and retain staff?There are more factors than money that an employer can use for both retaining and hiring designers. Using Daniel Pink’s model of mastery, autonomy and purpose, I will go through ways to craft roles and packages that will appeal to the market.By UX Australia
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DL2022 Jonathan Colman - Transparent Recruiting...
27:27
27:27
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27:27Design hiring is broken. And with The Great Resignation and Remote Jobs Boom, we’re in the most competitive recruiting market of our lifetimes.A radically transparent approach earns designers’ trust, speeds up your hiring cycles, and helps all candidates perform their bestBy UX Australia
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DL2022 Ibrahim Ayub - Leading with Empathy...
31:31
31:31
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31:31When we think of “users” we often confine their identities to how they’re interacting with our products and services. But how might we understand their mental models of the world and how those behaviors translate into the experiences we deliver? In this session, we’ll explore ethnographic and visual methods for continuous research, the role of lang…
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DL2022 Cheri Flewell - Smith - SEVA Leadership: A Decolonised Perspective
23:19
23:19
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23:19Traditional leadership styles are centred on Eurocentric concepts of authority figures influencing and guiding through the organisation to achieve their ends. SEVA leadership challenges this concept to create a new paradigm that integrates concepts of communal wellbeing, equality, and inclusiveness through service. Based on the Sikh concept of ‘Sev…
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DL2022 CarolynPearce - Leading with feelings
29:21
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29:21One of the biggest challenges for design leaders today, is creating cultures of trust & authenticity that allows people to thrive. Feelings are the most under-utilised tool we all have to shape culture. Carolyn will explore through her own experiences, how acknowledging and utilising feelings has guided her & the team at Creatable to create more im…
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DL2022 Aron Tucker & Jane Nguyen - Reimagining leadership teams
28:19
28:19
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28:19How do we set our future design leaders up for success now and not leave until they become a design leader? Our talk will share how our trials and tribulations of challenging the norm of a leadership team, to ensure we stay true to our principles and break the mold for inclusion.By UX Australia
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DL2022 Anita Gisch - Designing Business Systems to Support Flexible Work Practices...
19:14
19:14
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19:14Designing practices for hybrid and flexible teams requires a very clear understanding of what must be consistent and what can be flexible. In this presentation I will draw on some specific case studies and stories from my time as both a researcher and consultant in business process design and work practice. As researchers we talk about a desire to …
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The Roundtable: diagnosing burnout and how to recover
27:49
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27:49Burnout - it’s the word many of us have used to describe the last few years, but how do we know if we’re really burnt out, or just in need of a break, and how can we help ourselves recover?By Australian Broadcasting Corporation
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The eyes of the world have been on Qatar during the Football World Cup, and with all the attention has come a fair deal of criticism, especially about Qatar's human rights record.By Australian Broadcasting Corporation
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The Roundtable: Innovations in social housing
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30:00Can we build community and social housing in a better way?By Australian Broadcasting Corporation
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