Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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Customer Service Tips Podcasts
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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I’m America’s Service Sales coach Joe Crisara, and I’ve been down the same path. For nearly 45 years, I performed services for clients just like yours, and like you, I suffered frustration & heartbreak, and I poured out the blood, sweat & tears it takes to survive. Over time, I learned to change how I did things so I got more traction and better results.
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The entrepreneurship podcast you can actually apply! The award-winning small business show covers creative ways to make money online and offline, including blogging, online business, freelancing, marketing, sales funnels, investing, and much more. Join 100,000+ listeners and get the business ideas and passive income strategies straight to your earbuds. No BS, just actionable tips on how to start and grow your side hustle. Hosted by Nick Loper of Side Hustle Nation.
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are the ...
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Welcome to the T&J Rooter Service Podcast, your one-stop source for expert plumbing advice and tips from a trusted, family-owned business in Toledo, Ohio. With over 20 years of experience serving Northwest Ohio, Southeast Michigan, and the surrounding areas, we're here to share our knowledge and help you tackle your plumbing, sewer, and drain issues with confidence. Our team of certified and highly trained plumbers are dedicated to providing the best solutions to keep your home or business r ...
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The Presentation Podcast is conversations from inside design studios about presentation design, tools, tips and running a presentation agency.
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Learn everything you need to know about generating leads through the Google search engine for service businesses.
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Gardening and horticulture news and tips, as well as agricultural information from Amanda McNulty, the host of SCETV's "Making It Grow" and Clemson University Extension Agent. Produced by South Carolina Public Radio.Making It Grow Minutes are produced by South Carolina Public Radio, in partnership with Clemson University's Extension Service.
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Your School Communications Scoop covers topics and best practices for K-12 schools. Whether it is tips for improving school customer service, strategies on how to market your school, or ways to use your school website and social media to build a respected school brand and increase enrollment, you'll find proven, effective advice from the experts at School Webmasters, LLC.
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Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the b ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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Welcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple’s Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
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Welcome to the Customer Service in 60 seconds, where you get tips and more information on how best to render service to customers.
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Join Vector AI as we explore how AI agents, chatbots, and automation are transforming the way businesses work, sell, and support their customers. Whether you’re a small business owner, a marketing pro, or just AI-curious, you’ll discover how to harness intelligent automation to save time, cut costs, and boost customer satisfaction. Each episode features: 🤖 Deep dives into AI and chatbot trends 💡 Real-world business success stories 🛠 Tips for designing, training, and deploying AI agents 🔮 Fut ...
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Welcome to "Sip & Scale," hosted by The Delegate Dude, Blendi Muriqi, CEO of Delegate.co and the mind behind an AI-powered virtual staffing solution transforming business operations. Each episode dives into entrepreneurship, featuring expert guests like business owners, startups, and industry leaders. Discover tips on growing your business, maximizing revenue, and mastering delegation. Whether you're a seasoned pro or just starting out, grab a drink and get ready to level up. Tune in on YouT ...
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[Business > Entrepreneurship] Da Boss Experience is hosted by Michele Davis (Coaching Business Architect) and is a podcast focused on helping coaches and other service based businesses design an irresistible offer and power it with automation so they can generate sales even while they sleep. Join me and my occasional special guests as we have impactful discussions and share actionable strategies to thrive while dealing with the reality of growing an online business.
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If you're a sports executive or digital marketer working to fill seats, drive ticket sales, and grow your fan base, the Sports Marketing Machine Show is for you! Award-winning sports marketing veteran host, Jeremy Neisser brings with him over 21 years of experience in sports marketing and shares We'll cover all aspects of marketing including digital advertising, social media strategy, branding, customer relationship management, and how to best use analytics to measure success. With interview ...
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Thanks for listening to WCR Nation, The window cleaning podcast. Every week we talk about another aspect of owning a window cleaning or pressure washing company. We are all small business owners, and now we have a podcast specifically made for window cleaners. If you have a service business, hopefully this podcast will help you with the day to day. We talk about everything business related from marketing to software, even tips and tricks and how to start a window cleaning company, or even st ...
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The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
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A podcast to where we share tips and encourage customer service personnel’s to be exceptional in their service delivery to create a great customer experience
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Selling on Giants: The eCommerce Marketplace Podcast
Selling on Giants: The eCommerce Marketplace Show
Selling on Giants: The eCommerce Marketplace Show is dedicated to empowering entrepreneurs and businesses with the insights, strategies, and best practices needed to succeed across major eCommerce platforms such as Amazon, Walmart, Shopify, and WooCommerce. Our podcast covers a broad spectrum of eCommerce topics, including product sourcing, inventory management, pricing, advertising, customer service, and fulfillment. We focus on the latest trends and developments within the industry, featur ...
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Our show is education-based to give information to entrepreneurs to help them know the rules and regulations that need to be followed to help them avoid penalties and keep them in compliance. It also offers tips for success in various areas including marketing, website design, budgeting, understanding information on financial reports and more.By listening to this program, you will learn about specific regulations in the areas of business licenses, payroll, sales tax (for online and brick and ...
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Welcome to AutoFix AdvisorCast, the podcast where automotive service advisors finally have a place to call home. Hosted by industry veteran Michael Doherty, with over 28 years of experience in the trenches, this show dives deep into the challenges, frustrations, and demands of being a service advisor in the independent auto repair world. AutoFix: AdvisorCast isn’t just about problems; it’s about solutions. Michael Doherty shares best practices, actionable tips, war stories, and fresh ideas f ...
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Welcome to the Travel More Podcast. Each episode we share custom itineraries, travel hacks, expert advice and even stories of our past travel failures to help you level up your travel game. We’re here to bust through barriers that stop you from making your travel dreams a reality. So book that flight, buy the tickets, and say hello to your next adventure. This is the Travel More Podcast
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Welcome to The Affluent Buyer Script, the go-to podcast for owners of high-end outdoor product and service businesses ready to attract affluent homeowners and turn leads into luxury-level sales. Whether you’re in landscape design, landscaping, pool installation, outdoor kitchens, luxury patio furniture, landscape lighting, custom pergolas, outdoor media systems, or even copper gutter fabrication—this podcast is for you. Each week, Katy Doss, founder of Script Marketing, shares actionable, pr ...
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Dave Charles starts your day with The Morning Show, weekdays from 6-9am on Radio Life & Style - proudly sponsored by Bidvest McCarthy Toyota Ballito. Broadcasting live from the heart of Ballito, The Morning Show serves up a curated mix of contemporary music and classic hits from across the decades, alongside interviews with tastemakers & influencers, plus a healthy dose of local news & views from the booming KZN North Coast. Listen live on lifeandstyle.fm, download our free Radio Life & Styl ...
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Welcome to the Dressing Up podcast! Join Sarah Kolis as she shares engaging 💍 tips about all things bridal dresses, wedding/event day advice, a little bit of sewing content, and all the tips and tricks of dressing up. Sarah talks about lots of bridal and general wedding day content, but not exclusively. Oftentimes, she finds that your wedding day is one of the few days in your life where you truly dress up and feel your most beautiful, and she hopes to encourage women to dress up more and co ...
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Let’s cut the BS out of CS. Discover the best practices of some of the most influential leaders in customer success and learn to develop your own winning strategy with actionable takeaways. We’ll share insights, tips, and success stories to help you build your CS practice to drive significant business value and growth. Learn exactly what it takes to deliver a world-class customer experience and become a high-impact customer success leader. Join us for CS No BS, hosted by Totango President & ...
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Step inside the mind of a retail and wholesale veteran who’s spent four decades turning struggling businesses into profit powerhouses. Pete Primeau doesn’t just talk theory – he delivers battle-tested strategies from the trenches of the furniture and mattress industry that translate into explosive growth for ANY business. What You’ll Discover: • Advanced sales psychology and customer conversion techniques refined through $millions in transactions • Marketing strategies that work in today’s h ...
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Higher Purpose Marketing Strategy | Marketing for Creative Businesses, Values-Driven Marketing, Service Business Marketing
Ashley Conway - Marketing Expert and Copywriter for Creative Business Owners
Struggling with marketing that doesn’t deliver? – Feel like you’re shouting into the void instead of standing out? – Getting average clients instead of the ones you really want? – Not seeing real ROI on the time and money you invest? – Or maybe your messaging sounds more robotic than like you. You’re not alone. Building real relationships with your ideal customers is what marketing is really all about - and it doesn’t have to be a headache. On the Higher Purpose Marketing Strategy show, I’ll ...
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NC Shop Talk is a no limits interview show that shares never before heard tips, secrets, and hilarious conversations with today's biggest names in the auto, aircraft, & carpet industries. Join Mal Maher, owner of NC Carpet Binding, as he interviews today's most talented craftsmen. You'll pick up some new vendors, how to grow your business, and he'll be asking some wild questions that you've never heard answered before. Connect with Mal and NC Carpet: Website: https://www.n-ccarpet.com/ Insta ...
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SMS marketing is not always about advertising. You can also choose this channel to communicate to your customers about the opening of your new offline store , ask for their opinion about the customer service you offer, send a gift or notify them about any matter. If you use Simla.com, you can use the preview function and test sending for mass SMS sending.
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Learning how to run your computer repair business is easier than you think! Join us for this weekly podcast where we discuss the ins and outs of computer repair. We discuss topics ranging from customer service to business practices. Be a part of the show by calling in, leaving a voicemail, emailing or joining the live chat.
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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Financial awareness and money issues are often pushed to the bottom of our to-do lists. In The Australian Financial Focus we talk to financial experts and everyday people who share ideas and tips for making your finances a focus - and moving you closer to your financial goals. Barry Wilkinson is the Director/Principal Broker Mortgage Broker at SW Brokerage- https://swbrokerage.com.au/ and has been a successful and motivated Mortgage Broker since 2004. A strong lateral thinker, Barry values p ...
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One idea every week to help you build stronger relationships with your customers and increase your sales.
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Welcome to the LiveChat Factory Podcast, your go-to show for all things customer service, digital engagement, and business success. Hosted by Karen Levett, this podcast dives into the latest trends, challenges, and game-changing strategies in the world of customer experience. Each episode features insightful conversations with industry leaders, business owners, and innovators who share their expertise on customer service, live chat, digital transformation, outsourcing, and the evolving role ...
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Welcome to the Clean Flow AC Podcast, your go-to audio destination for everything HVAC, indoor air quality, and healthy home living across South Florida and beyond. Whether you’re a homeowner looking to improve your air quality or a curious listener wanting the inside scoop on how HVAC systems impact your health, comfort, and energy savings, we’ve got you covered. Hosted by the passionate team behind it, each episode breaks down industry trends, practical home maintenance tips, and real stor ...
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Unlock Business Freedom Without Burning Out. Welcome to Home Services Revolution with Chris Moore, the go-to podcast for tradesmen, technicians, and home service entrepreneurs—including franchise owners and independent business operators—ready to scale profitably. Based on the bestselling book Home Services Revolution, this solo show dives deep into the BRICK Method—a proven framework to 2X your revenue and reclaim your time without being chained to every job. If you’re in HVAC, plumbing, el ...
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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John Lonas, owner of AutoWorlds Service and Repair of Prescott Valley, AZ. shares tips and tricks to maintain your vehicle while keeping us up to date in the auto industry.
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Steve Johnson's Painting Service in Orlando FL is highly acclaimed for its exceptional service. As a reputable and trustworthy painting contractor in Orlando FL, they are dedicated in providing custom and personal attention for your entire panting requirements. https://www.otowninteriors.com/
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Starting a family business can be both a blessing and a challenge. Over the years, my family and I have experienced incredible highs and inevitable lows, learning invaluable lessons along the way. As we embark on our podcast journey, we aim to share our insights, experiences, and tips on mixing family and business.
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Nobody Talks About These 4 Local SEO Tips
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11:37Most tradespeople are missing out on these 4 underrated local SEO tips. In this video, we’ll break down simple but powerful strategies that can get you more leads, more phone calls, and help you dominate your local area.By One Base Media
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693: Renting Out Websites? How to Build Recurring Revenue with Simple, Local Sites
47:18
47:18
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47:18You know I love a good rental side hustle with recurring revenue and strong ROI. But in this example, there's no equipment to buy, no delivery logistics to deal with, and no tenants' trash in your place, which leads to some really strong margins. John Michael from TownRankSEO.com started this journey just this past February. He is a longtime Side H…
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219: How to Create a Recruiting Experience That Draws Top Talent
45:51
45:51
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45:51Summary In this episode of the Customer Service Revolution podcast, Denise Thompson interviews Dave Murray, VP of consulting for the DiJulius Group. They discuss the critical connection between employee experience and customer experience, the challenges of accidental management, and the importance of a strong recruiting and onboarding process. Dave…
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129 - How the Florida Everblades Grew Attendance by 27% with Adam Winslow
36:32
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36:32Send us a text How does a minor league hockey team add nearly 1,500 fans per game in just four seasons? In this episode, Jeremy sits down with Adam Winslow, Chief Marketing Officer for the Florida Everblades, to break down the strategies that fueled a 27% attendance jump. From surviving COVID challenges to building a data-driven marketing machine, …
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One of the common spiders that weave webs with a distinctive zigzag pattern is the yellow garden spider.By Amanda McNulty
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Windows 11 Update: Why Your SSD Might Be Slowing Down
22:31
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22:31Noticing your computer running slower after a recent Windows 11 update? You’re not alone. In this episode of Act on Tech, Alex explains how a recent Windows 11 patch has been causing SSD performance issues—leading to longer boot times, sluggish apps, and slower file transfers. Learn what’s behind the slowdown, how to check if your system is affecte…
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Empowering Women’s Health: An Interview with Dr. Smith from Jackpersad Women’s Wellness Radiology Centre
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10:22In this interview, Dr. Smith from the Jackpersad Women’s Wellness Radiology Centre shares how the centre was launched to provide compassionate, patient-centred care through specialised services like breast cancer screening and bone mineral density (BMD) scans, empowering women with early detection and prevention. Screening is vital for timely inter…
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How to Handle Product Delays and Customer Expectations
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18:26Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclass In this episode, Anika Zubair discusses the critical topic of handling product delays in customer success. She emphasizes that product delays are not just timeline issues but also trust issues that can significantly impact customer relationships. Anika outlines commo…
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Attorney Gavin Steinhobel from Kloppers Inc. in Ballito Village joins our Podcast to share his legal expertise, specializing in property law but with a broad legal knowledge. Tune in to hear his insights. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate SecurityBy Mike Charles
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How to Master Risk Tolerance and Avoid Costly Investment Mistakes with John Joseph De Goey
32:51
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32:51Send us a text Most investors think they know their risk tolerance—but their instincts are often wrong. In this episode, portfolio manager John Joseph De Goey shares why behavioral biases can sabotage your financial decisions, how to accurately assess your true risk tolerance, and why capacity and tolerance must work together. #RiskTolerance #Inves…
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Roland Ligtenberg, co-founder of Housecall Pro, discusses strategy and humble beginnings with Daniel Busekist, founder of No Streaks Exterior Cleaning. Daniel shares some of the books and podcasts he turned to early on, and how he could’ve avoided hundreds of thousands of dollars in mistakes if he’d found Housecall Pro sooner. He shares some of the…
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7 Ways to get Future Business from a One-Time Sale
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12:16Think your clients only need you once? Think again. In this episode of The Affluent Buyer Script, Katy Doss breaks down how luxury outdoor service businesses can generate repeat business — even when the job seems like a one-and-done deal. Whether your ideal project is $25K or $250K, affluent clients expect more than a transaction. They want a partn…
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Amazon’s Return Nightmare, Best Buy’s Marketplace Debut, and Retail Media Consolidation
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10:05Send us a text In this August 26, 2025 edition of Selling on Giants News & Updates, Mr. Will breaks down the biggest stories shaping Amazon, Walmart, Target, and the wider world of eCommerce. We start with Amazon’s growing return problem, the hidden costs, the rise of fraud, and why “Easy Returns” is putting small sellers at risk. This is a preview…
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Sewer Camera Inspection: Uncover Hidden Problems Before They Become Disasters
18:46
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18:46Most homeowners in the Toledo area don't think about their sewer lines until something goes wrong. Your home's plumbing works silently underground, day after day. But when a problem develops, it can be messy, disruptive, and expensive. So, how do you get ahead of a potential disaster? The answer is a professional sewer camera inspection. At T&J Roo…
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What We Learned Traveling with a Baby and How it Can Help You Prepare for Your Next Trip
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34:42Send us a text Planning to take a trip that might challenge or change your current travel style? Not sure how best to prepare for a vacation with other family members, friends, a new addition to your family, or perhaps even going on a solo adventure? Today we audited our summer travels to bring you four key tips that will ensure your next trip is a…
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The One With CX the Customer Would Pay For - Karyn Furstman E228 Greatest Hits
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33:32What's on your mind? Let CX Passport know... Would your customer actually *pay* for the experience you’ve designed? In this *Greatest Hits* episode of CX Passport, Karyn Furstman brings 30+ years of CX and operations expertise to the mic. With a background at brands like Washington Mutual, Safeco, Bank of America, and JPMorgan Chase, Karyn knows ho…
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Hope4 Africa Brings Hope to SA with World Literacy Week Campaign
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6:33Hope4 Africa, the South African arm of international NGO Hope4, is launching in Ballito to fight poverty and human trafficking while creating opportunities for vulnerable families. Their first major campaign, **Hope 4 Books**, launches during World Literacy Week to tackle South Africa’s literacy crisis in partnership with Maguyana Primary School. R…
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An exclusive 'Plumbing Tips Tuesday' with Barry Chapman
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13:06Plumbing problems got you down? Get expert advice from Barry Chapman on drains, geysers, and all your plumbing needs. Tune in now! Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate SecurityBy Mike Charles
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31. A Marketing Audit: The Starting Point for Growing Your Creative Business
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19:22Feeling swamped by marketing and still not getting buyers? In this episode, I reframe a “marketing audit” as a friendly tune-up (not an IRS scare) and walk you through a real diagnostic of your entire customer journey (awareness, consideration, purchase, retention, and loyalty) plus brand, website, email, social, and analytics. You’ll learn how to …
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𝑻𝒉𝒆 𝑾𝒆𝒆𝒌𝒍𝒚 𝑺𝒑𝒐𝒓𝒕𝒔 𝑩𝒊𝒕𝒆 - Proudly Brought to You by 𝑫𝒘𝒆𝒍𝒍 𝑷𝒓𝒐𝒑𝒆𝒓𝒕𝒊𝒆𝒔 🎙
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3:32Don't miss out on this week's sports bite! Tune in now, proudly presented by Dwell Properties, your gated estate specialists. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate SecurityBy Mike Charles
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Employee buy-in can be much deeper, and more productive if management leads by example. The days of executives telling employees to do one thing, and then they do another are long gone. Managers who grab an order and row with the team become an inspiration to the entire organization. Is it time to row with the team at your company? Support the show…
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Fin Conversations Ep3: The blueprint for scaling AI in customer service
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20:04In this episode, Senior Director of AI Support Ruth O’Brien and VP of Support Declan Ivory take you inside part two of Intercom’s AI Agent Blueprint: "Scale it." They share lessons from being the first support team in the world to deploy a generative AI agent and dive into the organizational shifts that make scaling the impact of AI possible. From …
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Instead of having to keep up with cleaning spiderwebs from the front of her house, Amanda McNulty decides to recruit some members of the wildlife community.By Amanda McNulty
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How To Get Clients From YouTube (Greatest Hits)
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46:07How does a YouTube channel with less than 300 subscribers generate 6-figures a year? In Joshua Lisec's case, he does it by answering targeted questions, and selling high-value services to those viewers. Joshua is an award-winning, celebrity-recommended, #1 international bestselling Certified Professional Ghostwriter. He’s also a TEDx speaker, a nov…
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Great school customer service training doesn’t stop at catchy greetings and mission statements. Today, we’re sharpening the tools that turn everyday conversations into relationship-building moments: Active listening – hear what’s said and unsaid Grace under pressure – defuse difficult situations without breaking a sweat Intentional word choice – us…
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Mattress Industry Challenges, Trends, and Insider Tips for Store Owners - ASK PETE: Episode 238
1:04:08
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1:04:08The tables are turned as Pete takes the hot seat and answers burning questions from listeners and live chat participants, with Producer Chris Stone stepping in as the host. This episode is packed with industry wisdom, lively audience engagement, and candid stories from Pete's decades-long journey in the mattress world. Get ready for a masterclass i…
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#255: Fans Favorite: Bridging the Human Gap: Navigating B2B Sales Strategies with Jim Rembach
35:03
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35:03We deep dive into the interplay between artificial intelligence (AI) and human interaction in B2B sales environments. Our discussion traversed through the significance of forward-thinking, the essence of understanding customer needs, and the pivotal role of differentiation in today’s competitive market. We unravel the nuances of fostering meaningfu…
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How to Use Virtual Cards to Protect Your Business and Streamline Spending
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8:13
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8:13Send us a text Virtual cards aren’t just a payment method—they’re your secret weapon for security, control, and efficiency. Discover how to safeguard your finances, prevent fraud, and simplify expense management with this powerful digital tool. #VirtualCards #BusinessFinance #FraudPrevention #ExpenseManagement #SmallBusinessTips #DigitalPayments #B…
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How to Heal from Betrayal: 5 Proven Stages to Rebuild Trust, Confidence, and Your Life with Dr. Debi
30:27
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30:27Send us a text Betrayal is more than heartbreak; it’s a deep trauma that impacts your health, work, and relationships. In this episode, Dr. Debi Silber reveals the 5 proven stages of healing so you can move forward stronger than ever. #BetrayalRecovery #HealingJourney #EmotionalHealing #PersonalGrowth #RebuildingTrust #TraumaRecovery #SelfWorth #Co…
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Humanity in AI: Spirituality, Parenting and Application Humanity in AI: Spirituality, Parenting and Application
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44:22Want to try one of our agents? Visit our website to Find Out More In Episode 2 of the Vector AI Agents Podcast, we step away from the purely technical to explore the human side of artificial intelligence. We discuss: How spiritual perspectives shape the way we think about AI The intersection of technology, empathy, and parenting Real experiences of…
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The Five Performance Levels for Service Advisors | Level Up Today!
18:01
18:01
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18:01Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty challenges Service Advisors to make a pivotal choice: remain average or strive for elite status in their ca…
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Dave Charles starts your day with The Morning Show, weekdays from 6-9am on Radio Life & Style - proudly sponsored by Bidvest McCarthy Toyota Ballito. Broadcasting live from the heart of Ballito, The Morning Show serves up a curated mix of contemporary music and classic hits from across the decades, alongside interviews with tastemakers & influencer…
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The Lipton Challenge Cup: South Africa’s Premier Sailing Competition with Richard and Struan
8:43
8:43
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8:43The Lipton Challenge Cup, founded in 1909 by Sir Thomas Lipton, is South Africa’s top inter-club sailing race. Held annually, it’s a one-boat-per-club contest where the winner hosts the next year’s event. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate SecurityBy Mike Charles
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Morning Show Sponsor Spotlight: Bidvest McCarthy Toyota Ballito
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3:00Join us for a featured chat with our valued sponsors of the Morning Show – Bidvest McCarthy Toyota Ballito, driving excellence every morning. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate SecurityBy Mike Charles
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Is your entire company grabbing the oars and rowing in the customer advocate boat? OMOQ #88
0:57
0:57
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0:57Do you advocate for customers? How often? To what degree? Do customers bear witness to instances where you deliver on advocating for them, or do they just hear empty words? We all have inter-company directives, goals, and objectives, but the employees don’t chip in and pay invoices for the goods and services we provide to customers. So, why don’t w…
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WCR Nation Ep. 428 | A Window Cleaning Podcast Yeah, yeah... we get it. Social media can feel like a soul-sucking vortex full of "look at me" selfies and vague inspirational traps. BUT—there’s another side to it. A side that can actually grow your window cleaning business. This episode is all about how to use social media the right way—even if you …
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#149 The Heart of Service: A Blueprint for Human Centered AI in Customer Service
27:40
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27:40What really makes customer service stick—not just as a business function, but as a transformative and human-centered experience—even in an era dominated by AI and automation? That’s the burning question I dig into with my guest on this episode of the Delighted Customers podcast. If you’ve ever wondered why some organizations continually miss the ma…
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Shaping a Culture with Pure Motives with Dennielle Hearn
29:20
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29:20In this episode of the Service MVP Podcast, Joe Crisara sits down with Dennielle Hearn of Hearn Service Company in Ohio to talk about building a strong culture through Pure Motives. Dennielle shares how she and her husband Tom grew their multi-generational family business by embracing the Pure Motive process, training alongside their team, and keep…
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What if you could build a website that earns thousands per month in relatively hands-off income while traditional SEO struggles? That's exactly what Frey Chu has done with his directory-style websites. While article-based content sites have been getting hammered by Google updates, directory content has remained resistant to these changes and contin…
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218: How to Create an Above and Beyond Culture
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54:03
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54:03Summary In this episode of the Customer Service Revolution podcast, Denise Thompson and John R. DiJulius III discuss the importance of creating an above and beyond culture in customer service. They explore how empowering employees, defining what above and beyond means, and overcoming fears can lead to exceptional customer experiences. The conversat…
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Outdoor Warehouse: South Africa’s Ultimate Destination for Outdoor Adventure Gear
9:00
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9:00Outdoor Warehouse is South Africa’s go-to store for outdoor and adventure gear, offering a wide range of quality products for camping, hiking, travel, and off-road adventures. Known for durable brands and expert service, it’s the perfect stop for anyone who loves exploring the great outdoors. Radio Life & Style on Facebook · The Morning Show Sponso…
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Engaging Insights with Frank Labidi, CEO of IPSS Security, on Life & Style Radio
19:58
19:58
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19:58We had the honour of interviewing Mr. Frank Labidi, CEO of IPSS Security, on the Morning Show with Dave Charles of Life & Style Radio. Our conversation was both engaging and insightful, covering topics around empowering professionals and all aspects of IPSS Security. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate Security…
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What has magnificent meats at Lifestyle SuperSpar got in store for us today? Tune in to find out. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate SecurityBy Mike Charles
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The Repeat Customer Formula - Josh Campbell of Rescue Air and Plumbing
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41:24
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41:24Josh Campbell of Rescue Air & Plumbing joins Emily to reveal how he scaled a family-founded HVAC business into a multimillion-dollar home services powerhouse. Dive into practical lessons on acquiring and integrating new trades businesses, building a winning culture, setting clear goals, and turning tough customer moments into loyalty. Tune in for r…
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Eight Lies About Life & Success - The Truth Will Set You Free
15:49
15:49
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15:49Send us a text Episode 26: 8 Lies About Life and Success (And The Truths That Will Set You Free) In this deeply personal episode, Mark Lack unpacks 8 common myths about life and success that hold people back in business and beyond. Inspired by a visual from Victoria Repa, this conversation blends reflection, real-world retail insights, and hard-ear…
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The Rise of AI Agents: Why They’re the Future of Work
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46:03Visit our Website to Find Out More In this very first episode of the Vector AI Agents Podcast, we set the stage for what’s to come: a deep dive into the world of AI agents and how they’re reshaping industries, startups, and everyday life. We’ll break down: What AI agents actually are (beyond the buzzwords) Why they’re poised to transform how busine…
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DIY Tech Toolkit: What Every Business Owner Should Have on Hand
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23:28
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23:28Every small business needs a basic tech toolkit to keep operations running smoothly — and you don’t need to be an IT pro to put one together. In this episode of Act on Tech, I walk you through the essential gear and software every business owner should have ready to tackle common tech issues. We’ll cover: The must-have tools for quick fixes and mai…
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You are sitting on hundreds of hidden leads. In my latest video, I show you how to turn an outdated site into a lead-generating machine with a few smart tweaks. No expensive redesign needed.By One Base Media
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TRIPLE CROWN OF RODDING...Where the elite come out & play
1:03:34
1:03:34
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1:03:34Two guys in their seventies just built the most important car show in the country, pretty much overnight. Gary Case is one of them, and he’s holding nothing back on the passion, the money, and the old school work ethic that made the Triple Crown of Rodding an industry-shaking event. I got on the phone with Gary three years ago and was instantly sol…
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