EP 48: The Future of Learning in Home Care: Interactive, Personalized, and AI-Enhanced
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In this episode of Learning Matters, we sit down with Marla Franklin, Director of Learning & Development at a major home care provider, to discuss the strategies reshaping training in 2025.
Marla shares powerful insights on:
✔ Customized and interactive learning design
✔ Training across 420+ agency locations
✔ Building scalable leadership models (including her Pieces Model)
✔ Transitioning from live to virtual training in healthcare
✔ Using AI as a first-draft partner in L&D
✔ Creating community and reducing learner isolation
✔ Saving organizations hundreds of thousands through better program design
Whether you’re in home care, corporate learning, or leadership development, this episode delivers practical tips you can use right away.
📌 Connect with Marla Franklin on LinkedIn: https://www.linkedin.com/in/marlafranklin/
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