AI is everywhere at the moment - but for most small business owners, it still feels confusing and overwhelming.

In this episode of Creating the Curve, Anna speaks with Luke Williams, Group Head of AI at Intergage, about what it really takes for a business to adopt AI safely, ethically and without sending everyone into a panic.

Rather than focusing on shiny tools or big promises, Luke takes a calm, practical look at the human side of AI: how teams react to change, why people worry about their jobs, and what business owners can do to introduce AI in a way that feels supportive rather than threatening.

Together, they explore:

• Why AI adoption is less about technology and more about change management
• How to create simple, human-first AI policies that protect your business
• Why "human + AI" will always beat "AI replaces humans"
• The importance of transparency when your team fears being left behind
• The difference between genuine productivity and AI-for-the-sake-of-it
• Why pilots sometimes fail - and why that's perfectly normal
• How founders can start using AI without losing their voice and values

It's an honest, reassuring conversation for hands-on founders who want to embrace AI without the overwhelm and who want technology to make their business easier, not harder.

Find out more about Creating the Curve or join the community here: https://creatingthecurve.co.uk

To connect with Luke Williams, find him on LinkedIn at: https://www.linkedin.com/in/lukewilliams/