In the season 4 finale of the Product Ops Podcast, we welcome John Cutler, a renowned thought leader in the field of product operations. John shares his unique journey from product management and UX research to his deep engagement with product ops, providing a well-rounded perspective on the function. He highlights the importance of crafting and repeating a compelling narrative, the challenges of managing context switching, and the reality of operating within shifting organizational dynamics. Throughout the discussion, John offers practical advice on aligning strategies, leveraging qualitative insights, and maintaining optimism amid the chaos of startup life. This episode is a must-watch for individual contributors and leaders in product operations, as well as engineers, product managers, and stakeholders seeking to understand the strategic value of product ops.