))
AI Readiness Ep 19: How Regulated Industries Can Embrace AI Safely
Manage episode 509485215 series 3593165
Content provided by Daniel Thornton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daniel Thornton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of The Databricks Diaries: AI Readiness, Andy Davis sits down with Jessica Simons-Boswell, Enterprise Data Officer at Diligenta, to explore how financial services organisations can embrace AI while operating in a highly regulated, risk-averse environment.
Jessica shares candid insights on:
- Why financial services often lag in AI adoption — and why that’s not always a bad thing
- The cultural and governance challenges of introducing AI in regulated markets
- Practical, value-driven AI use cases like complaint handling and correspondence automation
- How to manage executive enthusiasm without becoming the “blocker” in the room
- Why clean data, strong guardrails, and transparency are essential for safe AI deployment
A thoughtful, pragmatic discussion on balancing innovation, compliance, and cultural change in the journey to AI readiness. Perfect for data leaders, CDOs, and anyone shaping AI strategy in financial services.
26 episodes
Share
