In this engaging conversation, Jon McLeod shares insights on reputation management, the importance of treating people well, and the nuances of building a strong personal and professional reputation. He discusses the challenges of navigating career paths, the impact of generational differences on work ethic, and the significance of learning from mistakes. The dialogue emphasises the value of self-awareness, effective communication, and the necessity of seeking feedback in both personal and professional contexts. Jon also provides practical advice for managing crises and the art of delivering sincere apologies, ultimately encouraging listeners to enjoy their work and maintain a positive outlook.
KEY TAKEAWAYS

• Treat everyone well, not for transactional benefit.
• Reputation is contingent on actions aligning with words.
• You can't talk your way out of a bad reputation.
• Take care of your reputation like an organ of the body.
• Don't rush to action in a crisis; reflective pause is key.
• A well-handled failure can boost your credibility.
• 80% of success is showing up; attend optional events.
• Seek feedback, even though it's difficult.
• Be honest about your mistakes and learn from them.
• Build your circle of support as you progress in your career.

SOUND BITES
"Be honest about your mistakes."
"80% of success is showing up."
"Have a good time all the time."

RESOURCES

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