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P-R-I-D-E in Action: The Culture Behind Pride Pools
Manage episode 505704523 series 3654900
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In this episode of Backyard Family Fun from Pride Pools, Spas, and Leisure Products in Claxton and Savannah, GA, hosts Dee Daniels and Alex Smith delve into the 50-year legacy of their family-owned business. They discuss the company culture, mission statements, and customer service principles that have guided their success. They highlight the importance of personalized service, readiness to serve, intelligent product knowledge, dedication, and enthusiasm to go the extra mile. The episode also features special anniversary deals and an invitation to visit their stores. Join them in celebrating half a century of creating lasting memories and providing top-notch service to their community. 00:00 Introduction to Backyard Family Fun 01:05 Meet the Hosts: Dee and Alex 01:26 Company History and Legacy 02:00 Building a Strong Company Culture 06:56 The PRIDE Mission Statement 07:53 Personalized Service at Pride Pools 10:56 Dedication and Enthusiasm in Service 15:46 The Importance of Readiness 16:23 Certified Training and Leadership 17:10 Customer Service Philosophy 17:54 Transparency and Honesty 23:58 Mystery Shoppers and Quality Checks 29:41 Celebrating 50 Years 30:15 Conclusion and Contact Information
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LEARN MORE WITH THESE SHOW LINKS:
TAP HERE for the Pride Pools Main Page
TAP HERE to see both Pride Pools Locations
TAP HERE to enter the Pride Pools POOL DESIGN CENTER
TAP HERE to enter Pride Pools SPA DESIGN CENTER
TAP HERE to learn more about POOL & SPA PRODUCTS
TAP HERE to learn more about POOL & SPA SERVICES
EMAIL QUESTIONS and COMMENTS to [email protected]
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