Matt Lynch, CTO and co-founder of Sage, joins the show to share how his team is using modern technology to transform elderly care. From rethinking outdated nurse call systems to capturing real-time data that improves both patient safety and caregiver retention, Matt breaks down the technical and human challenges of modernizing this critical industry. This is a story of mission-driven innovation, scale, and the surprising role data plays in quality of life.

Key Takeaways

• The aging population is outpacing caregiver availability, creating an urgent need for tech-driven solutions.

• Most facilities still rely on fragmented or low-quality data, making it difficult to improve care.

• Real-time documentation and streamlined workflows give caregivers credit for their work and reduce burnout.

• New technology can deliver results at a fraction of the cost of outdated systems.

• Adoption succeeds when tech is simple, resident-driven, and seamlessly fits into caregiver routines.

Timestamped Highlights

00:34 — Why Sage was founded: the gaps in elderly care tech that inspired three co-founders

04:36 — The looming scale problem: a 40% surge in the aging population with flat caregiver growth

06:56 — How poor data practices erode care quality—and what synchronous documentation changes

12:05 — Why old systems cost 10x more and how modern tools flip the economics

18:06 — Giving caregivers proof of their work and reducing turnover with better data

21:54 — Lessons in building: why focusing on workflow software beat hardware reinvention

A line worth remembering

“Caregivers finally get credit for the work they’re doing—and that completely changes how families and facilities work together.”

Pro Tip

Start simple. In elderly care tech, the real breakthrough wasn’t reinventing hardware but streamlining the caregiver workflow to make adoption natural.

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