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The Service Secret Sauce: What Pool Owners Expect and Respect Part 2 of 2

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Manage episode 485371145 series 2286680
Content provided by David Van Brunt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Van Brunt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Part 2 of our SKIMMER 2025 Pool Owner Report breakdown explores the key to standing out in a competitive market: exceptional service. We’ll cover the growing importance of charging for chemicals separately (and transparently), how to handle auto billing feedback, and ways to turn service quality into a customer loyalty engine. Learn how to refine your operations while boosting your bottom line—and why the best pool pros are doing more than just maintaining water clarity.

Get the report here:

https://bit.ly/Skimmer2025

Send us a text

Support the Pool Guy Podcast Show Sponsors!
HASA
https://bit.ly/HASA
The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/

Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy

Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching: https://bit.ly/40wFE6y

Support the show

Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/

UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching Group

Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.

Premium is $64 per month per member (additional $40 for employees and ICs)

$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching

Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits

[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]

$50,000 in HazMat Coverage - clean up on-site or over-the-road

Acid Wash Coverage - Full Limits

  continue reading

1840 episodes

Artwork
iconShare
 
Manage episode 485371145 series 2286680
Content provided by David Van Brunt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Van Brunt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Part 2 of our SKIMMER 2025 Pool Owner Report breakdown explores the key to standing out in a competitive market: exceptional service. We’ll cover the growing importance of charging for chemicals separately (and transparently), how to handle auto billing feedback, and ways to turn service quality into a customer loyalty engine. Learn how to refine your operations while boosting your bottom line—and why the best pool pros are doing more than just maintaining water clarity.

Get the report here:

https://bit.ly/Skimmer2025

Send us a text

Support the Pool Guy Podcast Show Sponsors!
HASA
https://bit.ly/HASA
The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/

Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy

Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching: https://bit.ly/40wFE6y

Support the show

Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/

UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching Group

Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.

Premium is $64 per month per member (additional $40 for employees and ICs)

$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching

Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits

[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]

$50,000 in HazMat Coverage - clean up on-site or over-the-road

Acid Wash Coverage - Full Limits

  continue reading

1840 episodes

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