In this episode of Collect the Cash, host Dee Bowden shares why problem solving is the essential first step in getting paid. Collections isn’t just about chasing money—it’s about uncovering and fixing the real issues that block your cash flow. Dee walks you through the first pillar of her proven system, breaking down common problems like miscommunication, missing paperwork, and unclear payment terms. She shares insights from her own $6 million collection story and offers three powerful questions every business owner should ask when payments are late. You’ll also get a simple checklist to help diagnose collections issues before they escalate. If your invoices are sitting unpaid, this episode will show you how to solve the problem at the source—and collect what you’re owed with confidence.

Remember: The sale is not complete until the money is in the bank.