A recent YouGov survey found that 82% of managers are ‘accidental'. So, what is an accidental manager? Why are there so many of them, and just how much is it affecting results within your business?

In this episode of All About Business, I sit down with Ann Francke OBE, the CEO of the Chartered Management Institute (CMI) which provides training, qualifications and resources for managers.

She reveals her tips for dealing with toxic bosses, how line managers impact employee wellbeing, and the key skills every manager needs to be successful.

About Ann

Ann is CEO of the Chartered Management Institute, an organisation that creates confident leaders through leadership development training, qualifications, and research. She started her career at Procter & Gamble and has held senior executive positions at Mars, Boots, Yell and BSI.

She is an expert on gender dynamics in the workplace and has written a book about how to create a gender-balanced workplace.

Ann also wrote the Financial Times Guide to Management and was named as one of the Top 100 Women to Watch in the 2015 Female FTSE Cranfield report. In 2020, she was awarded an OBE for her services to workplace equality.

Timestamps

02:38 The importance of professional management training

06:56 Key skills for new managers

16:49 The impact of conscious leadership

21:37 Dealing with bad management

31:28 Addressing conflict and toxic behaviour

37:28 The role of line management in organisational success

39:19 Sponsorship vs mentorship

44:56 Examples of effective leadership

48:24 Gender balance and inclusivity in the workplace

51:39 The say-do gap in inclusivity

54:13 The importance of professionalising management

Links

Follow Ann on LinkedIn

Read Ann’s book

Get management training

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk