Adam Gordon, Manager of IT and Media Application Services at Oakland University, joins host Chase Rigby to peel back the curtain and look at commencement behind-the-scenes. They explore how Oakland’s IT team uniquely supports commencement, the challenges of integrating new technology, and the evolving digital trends in higher education ceremonies.
📝 Topics Discussed:
The unique role of IT in Oakland University’s commencement planning and execution.
How early-stage tech integration streamlines the ceremony experience.
The shift from paper-based processes to digital-first commencement solutions.
The challenge of balancing tradition with innovation in higher education.
Unexpected mishaps during graduation and how IT helps keep the event running smoothly.
How Oakland’s in-house IT team enhances efficiency, accessibility, and inclusivity.

📌 Episode Highlights:

[00:01:32] Adam shares his own graduation experience at Oakland University—complete with Game Boys and Michigan’s unpredictable weather.
[00:04:28] How Oakland's IT team begins planning commencement months in advance.
[00:07:13] The advantage of having a dedicated IT team versus outsourcing for event support.
[00:10:45] The impact of integrating technology like GradPass to improve check-in and lineup efficiency.
[00:14:22] The growing shift toward digital-first commencement solutions and the challenges of institutional change.
[00:18:36] How Oakland University’s IT team manages last-minute tech failures and behind-the-scenes chaos.
[00:22:10] Lessons learned from real commencement-day mishaps—including mismatched graduate photos and barcode failures.
[00:26:41] The importance of continuity and institutional knowledge in running a smooth ceremony.
[00:29:57] The benefits of real-time troubleshooting with an in-house IT team.
[00:33:21] Why commencement is Oakland University’s "Super Bowl" and how IT plays a starring role.
[00:37:02] What the future holds for digital transformation in graduation ceremonies.

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