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Optimizing Business Operations by Mastering Systems and Workflows w/Melissa Rich
Manage episode 465956297 series 3462552
What if the secret to growing your business wasn't more work - but smarter systems?
In today's new episode of Powerful Women Rising, I chat with Melissa Rich, a systems and operations consultant for small businesses, about how mastering workflows and systems can help entrepreneurs reclaim their time and focus on what they truly love.
Melissa breaks down how the things many of us see as the "boring" side of business (templates, workflows, automations, etc.) can actually be the secret to happier clients, better connections and more sustainable growth.
What you'll learn:
- What the "Client Journey" really is , why it matters and how to map it out.
- Common mistakes small business owners make with systems - and how to avoid them.
- Tools and strategies to streamline operations using automations while still delivering a high-touch experience.
This episode will help you take control of your business operations and build systems that support your goals without draining all your time and energy.
Links & References:
- Join us at our next PWR Virtual Speed Networking Event!
- For even deeper connections, check out the Powerful Women Rising Community!
- To learn more about Melissa Rich: https://workwithpeapod.com/
- Connect with Melissa on LinkedIn or Instagram
- Also mentioned in this episode: PWR Episode #81 - The Power of GIFs in Connecting With Your Audience w/Deanna Seymour
Loved the episode? Here are four ways you can show your support:
1. Buy me a coffee to show your appreciation!
2. Leave a five-star review
3. DM me on Instagram and let me know
4. Share it with a friend!
Connect with Your Host!
Melissa Snow is a Business Relationship Strategist dedicated to empowering women in entrepreneurship. She founded the Powerful Women Rising Community, which provides female business owners with essential support and resources for business growth.
Melissa's other mission is to revolutionize networking, promoting authenticity and genuine connections over sleazy sales tactics. She runs an incredible monthly Virtual Speed Networking Event which you can attend once at no cost using the code FIRSTTIME
She lives in Colorado Springs with two girl dogs, two boy cats and any number of foster kittens. She loves iced coffee, Taylor Swift, and Threads.
Chapters
1. Optimizing Business Operations by Mastering Systems and Workflows w/Melissa Rich (00:00:00)
2. Improving Client Experience With Systems (00:00:02)
3. Client Journey and Building Loyalty (00:05:30)
4. Personalizing Automation for Client Connection (00:17:30)
5. Effective Client Experiences (With Boundaries) (00:23:33)
6. Navigating the Client Experience Through Systems (00:29:35)
108 episodes
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