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The Hidden Benefits and Pitfalls of the Push to Automation with Ashley Chain

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Manage episode 383494874 series 2922191
Content provided by Lech Guzowski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lech Guzowski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this podcast episode, Lech Guzowski interviews Ashley Chain Director of People & Operations at Process Street. They discuss the topic of automation and assess the benefits and pitfalls of the push to automation.

Key Takeaways:

  • It’s important to assess what tasks see the most benefit from automation. Repetitive unskilled tasks are the obvious ones, but also tasks that you don’t do very often that you may forget how to do.
  • Some tasks should probably never be automated. Faking interactions with people and automating tasks that benefit from interaction between people are obvious examples.
  • Automation can get in the way of human interaction, but it can also free up people to spend more time with each other leading to deeper, authentic, connections.
  • The technologies available now that may be tempting to use but may cause problems for organisations

SELECTED LINKS FROM THE EPISODE

Episode show notes

Ashley’s LinkedIn

Process Street website

Culture micro-practices

Have a topic or a guest suggestion? Drop me a message at [email protected]

If you want to sponsor the podcast, please visit the podcast page for more details.

Hosted and produced by Lech Guzowski at human culture design

human culture design

Lech's LinkedIn

Get in touch - [email protected]

  continue reading

77 episodes

Artwork
iconShare
 
Manage episode 383494874 series 2922191
Content provided by Lech Guzowski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lech Guzowski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this podcast episode, Lech Guzowski interviews Ashley Chain Director of People & Operations at Process Street. They discuss the topic of automation and assess the benefits and pitfalls of the push to automation.

Key Takeaways:

  • It’s important to assess what tasks see the most benefit from automation. Repetitive unskilled tasks are the obvious ones, but also tasks that you don’t do very often that you may forget how to do.
  • Some tasks should probably never be automated. Faking interactions with people and automating tasks that benefit from interaction between people are obvious examples.
  • Automation can get in the way of human interaction, but it can also free up people to spend more time with each other leading to deeper, authentic, connections.
  • The technologies available now that may be tempting to use but may cause problems for organisations

SELECTED LINKS FROM THE EPISODE

Episode show notes

Ashley’s LinkedIn

Process Street website

Culture micro-practices

Have a topic or a guest suggestion? Drop me a message at [email protected]

If you want to sponsor the podcast, please visit the podcast page for more details.

Hosted and produced by Lech Guzowski at human culture design

human culture design

Lech's LinkedIn

Get in touch - [email protected]

  continue reading

77 episodes

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