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Tech Support, Deconstructed

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Manage episode 360538899 series 2966759
Content provided by Red Hat. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Red Hat or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

To some, working in technical support can seem equal parts stressful and mundane. But through building relationships, sharing knowledge, and practicing empathy for users, one can stretch beyond the help desk to become a trusted partner for customers as they navigate critical issues and business challenges.

The company, its business activities and its employees depicted in this podcast are fictional and are not intended to represent or depict any current or former business organization or any individuals living or dead. Any resemblance to any individual or organization is purely coincidental.

  continue reading

79 episodes

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Tech Support, Deconstructed

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11,457 subscribers

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Manage episode 360538899 series 2966759
Content provided by Red Hat. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Red Hat or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

To some, working in technical support can seem equal parts stressful and mundane. But through building relationships, sharing knowledge, and practicing empathy for users, one can stretch beyond the help desk to become a trusted partner for customers as they navigate critical issues and business challenges.

The company, its business activities and its employees depicted in this podcast are fictional and are not intended to represent or depict any current or former business organization or any individuals living or dead. Any resemblance to any individual or organization is purely coincidental.

  continue reading

79 episodes

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