AI in government isn’t just about automation—it’s about ethics, accountability, and public trust.

In this episode of Untangled, we sit down with Tom Gilbert, CEO of Hortise.AI and one of the world’s first PhDs in AI Ethics, to explore the very real consequences of putting artificial intelligence to work in the public sector. From invisible bias in automated tools to the danger of vendor lock-in, we examine why values like transparency, explainability, and civic oversight matter more than ever.

We discuss:

• What it means to build AI for the public good
• How public agencies can avoid snake oil and prioritize real outcomes
• The need for a new “digestive system” for AI products—one built on trust and documentation
• Why the real ethical questions aren’t about machines, but about systems

If you’re in local government, civic tech, or just curious about the human impact of emerging technologies, this one’s for you.

🎧 Listen in and join the conversation on how to shape AI’s role in our shared future.

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