When Referrals Go Right or Really Really Wrong
Manage episode 522567748 series 3664851
Have you ever hesitated before giving a referral—wondering if it might come back to bite you?
You’re not alone. Many business owners hand out names too quickly, without knowing whether that professional truly aligns with their standards. And when things go sideways? Your client doesn’t blame them… they blame you.
Let’s get real: referral relationships can build your business—or set your reputation on fire. The good news? You can create solid, trustworthy partnerships that protect your integrity, elevate your client experience, and grow your revenue without extra marketing.
And in today’s episode, Seanna and Caitlynn are lifting the curtain on what makes a referral relationship work, what breaks it, and how to navigate it all like a pro.
BY THE TIME YOU FINISH LISTENING, YOU’LL DISCOVER:
- The key qualities to look for when choosing referral partners
- How to vet professionals so you don’t accidentally send your clients into a bad experience
- Red flags that signal someone is not a good fit for your referral list
- What to do when a referral partnership goes wrong—and how to handle it with professionalism and grace
Solid referral relationships don’t happen by accident—they’re built with intention. This episode will help you create a network you (and your clients) can count on. Tune in, take notes, and protect those gold-standard partnerships.
RESOURCES + LINKS
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24 episodes