The harsh truth - in digital transformation, the cheapest quote often becomes the costliest mistake.
Most digital projects that “save money” up front end up costing more — because the cheapest vendor rarely delivers the right outcome.
In this episode of The Disruptors, Ritesh Shah and Julian Wallis unpack why procurement decisions based on price create technical debt, wasted spend, and failed transformation. They explain why the lowest bid is usually the most expensive, and how to evaluate partners who actually deliver on Profit, Scale, and Value.
Topics Covered
00:45 – Procurement is more than paperwork – why vendor choice matters
02:10 – Lessons from big companies losing millions with the wrong partner
03:45 – Aligning on the real problem before chasing tech solutions
05:15 – The “checklist” trap: treating projects like commodities
06:35 – Cheapest-first decisions and the hidden cost of technical debt
08:20 – Vendors experimenting on the client’s budget
10:20 – Why misaligned assumptions doom projects from the start
12:00 – Building trust and confidence in procurement decisions
13:20 – Buying brains, not just build capacity
15:00 – Discovery as an investment, not a sunk cost
17:30 – PSV Thinking™ applied to procurement (Profit, Scale, Value)
19:30 – Why higher upfront investment delivers better long-term returns
21:00 – Moving from vendor relationships to trusted partnerships
22:15 – Closing insights: the cheapest quote usually costs the most
Key Takeaways
● Procurement based on lowest cost almost always leads to higher long-term expense
● Strong partners challenge assumptions and prioritise discovery to align on outcomes
● Transformation success depends on trust, clarity, and solving the right problem
● PSV Thinking™ (Profit, Scale, Value) is the benchmark for evaluating vendors
● Higher upfront investment often delivers bigger long-term returns

Learn More / Resources:
Visit our Learning Centre at https://intuji.com/learning-centre/ for more resources on PSV Thinking™, digital transformation, and enterprise growth.

Connect With Us:
The Disruptors LinkedIn: (https://www.linkedin.com/company/the-disruptors-official)
Intuji LinkedIn: (https://www.linkedin.com/company/intuji)
Intuji Website: (https://intuji.com/)

Subscribe to The Disruptors to learn how to apply PSV Thinking™ and create an EdgeFactor™ in your business.