Every church wants excellence on Sunday morning, but excellence becomes almost impossible when the media team behind the scenes is broken, burnt out, or battling silent dysfunctions. In this episode, Prentiss L. Thompson dives into the real issues many churches avoid talking about: the fractured communication, the unrealistic expectations, the lack of training, and the emotional strain that quietly tears media teams apart.

Prentiss takes you behind the booth, behind the curtain, and behind the behaviors to uncover what’s actually causing the chaos—and how to rebuild a healthy, unified media ministry from the inside out. With years of hands-on experience in ministry tech, he brings real-world scenarios, spiritual insight, and practical solutions that can transform not just your team, but your entire worship environment.

We explore how personalities clash when roles aren’t defined, how burnout grows when training is ignored, and how poor leadership—on either side of the booth—can sabotage the mission. But most importantly, we focus on solutions: how to restore trust, reestablish order, and rebuild a culture where people feel valued, heard, and spiritually aligned with the ministry they’re serving.

If your team is struggling, frustrated, or constantly “putting out fires,” this episode will give you the roadmap to fix the dysfunction and get your ministry back to a place of excellence, joy, and unity.

Because a healthy media team doesn’t just improve the sound—
it improves the entire atmosphere of worship.

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