))
Why are your customers not coming back for more? OMOQ #96
Manage episode 507211899 series 2793552
Content provided by Jeffrey Mason. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeffrey Mason or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Lost customers are the death of most young businesses. Finding out why customers are defecting is essential to long-term sustainability. How do you find out? Talk to your customers, and spend time thinking about things as if you were the customer. Sweeping the reason or reasons under the rug will surely send the business to the boneyard. As business owners, we MUST figure this out, and then we must change to customer-pleasing products and services.
380 episodes
Share
