))
How long will customers tolerate excuses designed to explain away vendor results? OMOQ #94
Manage episode 505832226 series 2793552
Content provided by Jeffrey Mason. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeffrey Mason or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Most customers are smarter than we give them credit for. Perpetual excuse- making vendors put themselves at high risk for a short business life. Many buyers can easily detect vendor BS, and the quick penalty is a lost customer. Sadly, often times these unhappy buyers will share their frustrations with many other people. If you are a vendor/supplier, maybe it’s time to focus on results? Maybe it’s time to stop making excuses?
370 episodes
Share
