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Head and heart: dispensing with small talk
Manage episode 518822376 series 3589562
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When you're stuck in a lift ... or waiting for a meeting to start, what's your go-to "small talk" opener?
"Wow, it's hot today"
"How was the traffic on the way here?"
"Did you find somewhere to park?"Why do we even make small talk? And what happens if you just ... stop?
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