How can parking companies scale without losing their culture? Also, what lessons can operators learn from Parkwell’s growth story?

In this episode, Dani and John talk with Joel Christensen about candid insights on culture, technology, enforcement, and the future of mobility. Joel’s story highlights the power of risk-taking, values-driven leadership, and keeping the parking industry both innovative and fun.

Joel Christensen is the Founder and CEO of Parkwell, a boutique parking company with roots in Denver and a growing presence across California.

Joel and your hosts Dani Crain and John D. Conway get into:

(03:01) How Parkwell began as a side hustle to support a tech startup.

(08:34) His early valet lessons in Malibu taught him grit, humility, and giving 110%.

(14:57) Joel describes leaving Laz Parking to take a leap into entrepreneurship.

(20:02) The story behind the Parkwell brand name and why it stuck.

(24:05) How family values, mentors, and Pepperdine’s influence shaped Parkwell’s culture.

(28:15) Why maintaining culture is more important than chasing technology trends.

(41:00) AI, autonomous vehicles, and how operators should adapt.

(58:21) Enforcement vs. compliance and why regulation matters.

Thanks to our sponsors for supporting this show:

* Laney Solutions: leaders in the recruiting talent for the parking industry: https://www.laneysolutions.com/

* SpotHero: Parking made easy, wherever you go: https://spothero.com/

* Parking Revenue Recovery Services (PRRS): bringing you a new standard in parking compliance: https://www.parkingprrs.com/

* LAZ Parking: making a difference, one car at a time: https://www.lazparking.com/

* Asura Technologies: an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/

* Parking Whisperer: https://parkingwhisperer.com/

Thanks to Joel Christensen for being on the show.

Connect with Joel on LinkedIn: https://www.linkedin.com/in/joelsprofile

Parkwell: https://goparkwell.com/

Connect with the hosts:

* http://www.parkingtalk.com

* Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

* John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

* [email protected]

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* Apple Podcasts: https://apple.co/44KScHB

* Spotify: https://open.spotify.com/show/0haGDmNJCmKl5PIuVpWK1j

* YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku?sub_confirmation=1

* LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

* X/Twitter: https://x.com/parkingtlk

This episode was produced by Story On Media: https://www.successwithstories.com.