Should You Blow Up Your CRM? Here’s the Brutal Truth.
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Should you blow up your CRM… or is the real problem hiding somewhere else?
In this episode of RevOpsAF, Camela Thompson sits down with Alex Biale, Co-founder of Domestique, to tackle one of the most common (and costly) myths in RevOps: 👉 “A new CRM will fix everything.”
Spoiler: It won’t.
Together, they break down the real reasons systems fail — and why migrating from HubSpot, Salesforce, or anything else rarely solves the underlying issues. If your team is debating a CRM switch, you need to hear this before you spend six figures on a rebuild.
In This Episode You’ll Learn:
→ Why executives keep pushing for CRM migrations
→ The most misdiagnosed problems in RevOps
→ How to challenge leadership (without losing your job)
→ Strategy → Process → Tech → Data → Enablement: the framework that actually works
→ Why “garbage in, garbage out” still haunts every GTM org
→ How to speak the language executives listen to
→ What great consultants do before saying yes to a migration
Who This Episode Is For:
✔️ RevOps leaders
✔️ In-house operators
✔️ @salesforce + @HubSpot-CRM admins
✔️ Consultants and agencies
✔️ Anyone who’s been told “We just need a new CRM”
Why This Matters: CRM migrations are expensive, disruptive, and usually unnecessary. Learn how to diagnose the real problem, push back confidently, and build a system aligned with the business — not the other way around.
🔗 Connect With the Guest
Alex Biale (Domestique) LinkedIn: https://www.linkedin.com/in/alexbiale/
🎙️ Listen to More RevOpsAF: https://www.revopscoop.com/learn/podcast
#RevOps #RevenueOperations #GTMStrategy #CRMStrategy #CRMMigration #SalesforceAdmins #HubSpotCRM #OpsLeadership #B2BOperations #GoToMarket #SalesOperations #MarketingOperations #CustomerSuccessOps #DataQuality #RevOpsAF #B2BPodcast #TechStack #ProcessDesign #BusinessSystems #OperationalExcellence
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