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Episode 21 – Leading the Ubuntu Way: The African Philosophy That Builds Better Retail Teams

In this powerful 21st episode of Retail101online, we explore a management philosophy that’s as human as it is effective—Ubuntu. Rooted in Southern African tradition and best summarized as "I am because we are," Ubuntu offers retail managers a new way to lead with compassion, connection, and community.

Join us as we unpack what Ubuntu really means, how it differs from Western leadership models, and why it’s especially relevant for managing diverse retail teams in fast-paced environments like the Middle East. With practical examples and culturally sensitive advice, this episode bridges ancient wisdom with today’s workplace realities.

Don’t miss our “Help Is On The Way” segment filled with 7 actionable ways to implement Ubuntu in your store—from emotional check-ins to conflict resolution circles. Whether you’re leading a team of 5 or 500, this episode will give you the mindset and tools to create a workplace where everyone belongs—and everyone thrives.

Tune in and discover how Ubuntu can transform your leadership style, improve staff morale, and build a stronger team—together.

Music from #Uppbeat

https://uppbeat.io/t/vens-adams/sunrise-over-the-serengeti

License code: YNFNJYGHLMOXQDJQ

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