This week, we dive into a dynamic and somewhat fiery discussion about the often-overlooked intricacies of setting Key Performance Indicators (KPIs) in business. The conversation takes an unexpected turn as Claire and Simon find themselves at odds over the best strategies for motivating teams and measuring success.

Delve into the nuances of KPI triangles, the balance between action and impact, and the importance of creating a supportive culture that empowers employees to take initiative. Whether you're setting KPIs, leveraging AI, or fostering a progressive work environment, this episode offers actionable insights and engaging perspectives.

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ABOUT THE HOST:

Claire Hancott through Profit Cash Growth helps 6 & 7 figure business owners to increase their profit, improve their cashflow and grow their business using their numbers.

As a finance director & chartered management accountant, Claire has nearly 20 years’ experience in finance and running businesses of her own. This gives her a unique insight into the information and support business owners need to grow a financially successful business.

Claire passionately believes that every business should be run by the numbers because the numbers in your business are telling you a story about what is and isn’t working and where your opportunities lie. Claire’s mission is to provide insightful management accounts, reports and advice to business owners and support them to make smarter decisions.

*The content of this podcast is for entertainment purposes only and does not constitute professional advice.