In this episode, we dive into the hidden world of insurance underwriting—a field where quiet decisions shape the safety of millions. Together, we explore how our guest’s career began almost by accident and grew into a mission built on judgment, resilience, and protecting people from the unexpected.

We walk through what underwriters actually do, how they weigh tough 50–50 calls, and what happens when data says “approve” but instinct urges caution. We unpack the surprising factors that raise premiums, the legitimate ways people can earn discounts, and the emotional weight of evaluating risk day after day.

We also look at the future—how AI, automation, and driverless cars are transforming the industry—and what it takes to stay human in a world moving toward algorithms. Along the way, we talk about decision fatigue, staying grounded, and why empathy and the golden rule still matter in a job driven by numbers.

This episode isn’t just about underwriting; it’s about growth, responsibility, and the people who quietly protect us from life’s biggest risks.