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Why the broker channel is winning with Rob Pieklo

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Manage episode 520359455 series 2423478
Content provided by HousingWire. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HousingWire or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

This week on Power House, Diego sits down with Robert Pieklo, the president and CEO of eLEND, formerly known as American Financial Resources. Rob is a passionate advocate for wholesale and has led eLEND in a 900% growth period in the wholesale channel.

Robert talks about why he believes the broker channel creates the ultimate competitive environment that benefits consumers, how eLEND competes with giants through nimble execution and superior capital markets strategies, and why he thinks current MSR valuations are built on unrealistic assumptions. He also shares how eLEND has managed to scale dramatically without significantly increasing their headcount.

Here’s what you’ll learn:

  • Why competition in the broker channel drives down prices and spurs innovation

  • How AFR rebuilt its culture into customer-obsessed service

  • Strategies for competing with wholesale behemoths

  • The reality behind MSR valuations and recapture rate assumptions

  • Scaling operations through technology, AI, and high-performance team building

  • AFR's approach to capital markets execution and pricing strategies

Related to this episode:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Enjoy the episode!

The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.

  continue reading

363 episodes

Artwork
iconShare
 
Manage episode 520359455 series 2423478
Content provided by HousingWire. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HousingWire or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

This week on Power House, Diego sits down with Robert Pieklo, the president and CEO of eLEND, formerly known as American Financial Resources. Rob is a passionate advocate for wholesale and has led eLEND in a 900% growth period in the wholesale channel.

Robert talks about why he believes the broker channel creates the ultimate competitive environment that benefits consumers, how eLEND competes with giants through nimble execution and superior capital markets strategies, and why he thinks current MSR valuations are built on unrealistic assumptions. He also shares how eLEND has managed to scale dramatically without significantly increasing their headcount.

Here’s what you’ll learn:

  • Why competition in the broker channel drives down prices and spurs innovation

  • How AFR rebuilt its culture into customer-obsessed service

  • Strategies for competing with wholesale behemoths

  • The reality behind MSR valuations and recapture rate assumptions

  • Scaling operations through technology, AI, and high-performance team building

  • AFR's approach to capital markets execution and pricing strategies

Related to this episode:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Enjoy the episode!

The Power House podcast brings the biggest names in housing to answer hard-hitting questions about industry trends, operational and growth strategy, and leadership. Join HousingWire president Diego Sanchez every Thursday morning for candid conversations with industry leaders to learn how they’re differentiating themselves from the competition. Hosted and produced by the HousingWire Content Studio.

  continue reading

363 episodes

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