Episode 129 Braydan Young: $200M Sendoso Fundraise to Authentic Customer Connections at SlashExperts Frederick Dudek (Freddy D) Copyright 2025 Prosperous Ventures, LLC

What if your best sales rep isn't on your payroll? In this episode, Freddy D sits down with Braydan Young, Co-Founder of Sendoso and SlashExperts, to explore how peer-to-peer conversations are transforming B2B trust, sales, and stakeholder loyalty.

From building a $200M gifting platform to launching a revolutionary new way to turn customers into social proof engines, Braydan shares how to make your happiest users your strongest closers. Learn how companies are closing more deals just by making it easy for prospects to talk to real customers.

In today’s noisy, AI-saturated world, this strategy isn’t just smart — it’s essential.

In Today’s Episode, You’ll Discover

• Why peer conversations beat case studies for building trust.
• How to turn your users into superfans who close deals for you.
• The lost art of the thank-you note (and how to automate it).
• How Mobly added a “Talk to a Customer” button to boost conversions.
• Why recognizing frontline users builds loyalty that sticks.
• Braydan’s 2-platform flywheel: gifting + peer referrals.

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Takeaways:

• Braden Young shared his journey from insurance sales to founding Slash Experts, emphasizing innovation in sales processes.
• The growth of Sendoso, a gifting platform, showcases the importance of customer engagement in sales success.
• Slash Experts connects prospects with current users, transforming traditional sales into peer conversations, enhancing trust.
• The episode stresses the significance of recognizing and thanking users who actively engage with your products.
• Building relationships with actual users rather than just decision-makers fosters loyalty and creates advocates for your brand.
• The conversation highlights the rapid evolution of sales strategies in adapting to AI and changing market dynamics.

“The little things are really the big things. Recognize the users—they’re your front line.” — Braydan Young

S.U.P.E.R.F.A.N.S. Pillar Focus

Pillar N – Nurture | Build Stakeholder Loyalty

Create deeper relationships with clients, team, and partners that fuel long-term success.

In this episode, Braydan shows how nurturing often-overlooked stakeholders—like power users, sales reps, or even support staff—builds fierce loyalty. His platform, Slash Experts, empowers these champions to share their voice, building trust with prospects and reaffirming their own connection to the brand. Instead of just saying "thank you," it creates an ecosystem where users feel seen, valued, and influential.

One idea you can implement today? Build a feedback loop where your biggest fans get to speak for your brand.

One Action. One Stakeholder. One Superfan Closer. (Pillar: N)

Insight: The fastest way to deepen loyalty is to recognize the stakeholders closest to your product.

Action (Do This Within 24 Hours): Identify one power user. Reach out with a personalized thank-you and ask if they'd be open to sharing their experience.

Result: You validate their voice, strengthen the relationship, and open the door for future referrals or testimonials.

Links referenced in this episode:

• sendoso.com
• slashexperts.com

• Sendoso
• Slash Experts
• Mobley

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