Series 5: No Room for Fluff – The Workplace Edit This series is all about leading with clarity, courage, and humanity, because soft skills aren't soft when the stakes are high. I'm Nicola Richardson from The People Mentor, and I've spent over 30 years leading teams through change, challenge and growth. I know what it takes to build trust, manage conflict, and bring people with you, without losing sight of results. In this series, I'm bringing you real-world stories and practical strategies to help you lead more humanely - whether it's handling miscommunication, boosting resilience, or navigating the one person who always gets under your skin. If you're ready to grow your career and your confidence, without the fluff, you're in the right place. Listen now for honest insight and down-to-earth leadership support.