Is the food industry doing enough to keep us safe? Or is it just ticking boxes? Caitlin MacArthur, Safety Executive at Sodexo with 26 years of frontline experience, joins the show to expose how outdated habits (Friday Pie) are still shaping food safety culture. From her early days scrubbing tins in 1984 to leading national campaigns, Caitlin shares…

How can quality management drive sustainability in agriculture? In this episode, we explore smart farming, carbon footprint reduction, and practical solutions with industry expert John Taylerson MBA, FCIM who is a Programme Lead at BIC Innovation. With decades of experience across the food and drink supply chain, John shares insights on governance,…

In this episode of Quality Impact, Rashad Issa speaks with Lou Doyle, Founder of Mesma and a leader in quality, change management, and education improvement. Lou shares her insights on the evolving role of women in quality, the importance of diversity in leadership, and the structural changes needed to support future generations. From recruitment p…

In this episode, host Rashad Issa sits down with Victoria Derbyshire CQP MCQI (Quality Manager at Cavendish Nuclear and the youngest CQI trustee) and Sam Boniface (Head of Quality for Pump Parts and Retrofits at Sulzer) to explore the real impact of apprenticeships. They share the highs and lows of learning on the job, the challenge of proving your…

Start your year with fresh insights into the future of auditing in the latest episode of Quality Impact. Host Rashad Issa welcomes Ian Mitchell, CEO of DeepFathom, and Sandy Domingos-Shipley, ISO Consultant and business author, to explore innovative ways to simplify audits. By the end of this episode, you’ll understand how blended auditing with AI …

In this special video podcast episode of Quality Impact, host Rashad Issa sits down with Vince Desmond, CEO of the Chartered Quality Institute (CQI), for a candid reflection on 2024 and an inspiring look ahead to 2025. From the challenges of embedding sustainability into business practices, to the transformative role of AI in quality management, Vi…

In this episode of Quality Impact, host Rashad Issa sits down with Andy Lewis, Framework Quality Manager at BAM Nuttall, to discuss the unique challenges of quality management in the rail industry. From developing robust quality plans to navigating the complex dynamics of multimillion-pound rail projects, Andy shares insights on creating a culture …

In this episode of Quality Impact, Dr Silvie Coutuer PCQI, Founder and Consultant of KDENZA, and IRCA QMS and EMS Associate Auditor, discusses the intersection of quality and sustainability. From addressing greenwashing to integrating sustainability into corporate strategy, Silvie shares actionable insights on transforming environmental challenges …

Rashad Issa explores the transformative power of quality frameworks with Jill Roberts PCQI, Quality Lead at Achieve Together and Bianca Caruana PCQI, Quality Audit, Research and Innovation Manager at Agenzija Sapport. Highlighting real-world stories from the UK and Malta, the conversation covers the emotional complexities of safeguarding, the integ…

In this episode of Quality Impact, we explore quality within the automotive industry, challenges faced by women in quality 30 years ago, and also learn about the efforts to bring the first hydrogen truck to the UK market.Joining us is Jillian Jarvie, Head of Quality and Business Improvement at Raytheon, and Martin Spackman, Quality Manager at HVS, …

Today we’re looking into Quality in the Construction Industry. It’s past, present and future along with industry challenges tackled by two leading experts. Steffan Speer is the Technical Director of Morgan Sindall Construction & Infrastructure. Joining him is Colin Campbell the Associate Director in the Construction Industry and Delivery team with …

Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with quality professionals offering insights on the challenges, solutions and the future of their industries. Learn more about the CQIBy The Chartered Quality Institute