As a woman who owns a small business, you've realized you can't do it all yourself. You need a team, but not just any team. It's time you surround yourself with people who are happy to work alongside you. Fans of the podcast know they are set to secure the longevity of their business with the practical strategies, systems, tools, and tough people conversations you'll learn how to apply directly into your growing small business. Hosted by Shelli Warren, your Team and Leadership Coach, with de ...
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Shelli L Warren Podcasts
Ever feel like your business only runs smoothly when you're around? In today's episode, I share the real secret to consistent service, lower turnover, and a reputation that gets people buzzing: frontline leadership. It's not about doing it all yourself. It's about empowering shift leaders and supervisors who keep things running, uphold your standar…
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394: 3 Times "Yes" Is Always the Right Answer
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18:58Whether you're running a business or leading a team, the smartest thing you can do is say "yes" to the small things that create a big impact. Providing healthy snacks, setting a clear dress code, and celebrating your team's wins show your people you care and boost both morale and loyalty. These yeses aren't just feel-good gestures, they're proven w…
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Whether you realize it or not, your team is thinking about what AI means for their jobs and for your business. Based on my own experience leading multimillion-dollar automation projects at Procter & Gamble, I know firsthand how technology can transform the way people work. In this episode, I'll break down what's really happening with AI and jobs, e…
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Are you tired of watching simple workplace tasks become time-consuming headaches for your growing team? Join me in this episode where I break down the everyday activities that can make or break morale and productivity, without blowing your budget or overhauling everything. If you want smart, actionable leadership strategies to build a powerhouse te…
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Have you ever noticed how your team's energy shifts once they realize you're serious about raising the bar? In this episode, I'm sharing three powerful leadership moves that have the potential to instantly transform your team's attitude with no big speeches required. These moves might feel bold or even a little uncomfortable at first, but trust me,…
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Want to take your team building to the next level? In this episode, I shared why activities like trivia nights or axe throwing might be fun, but don't truly develop your team or business culture. Instead, I reveal my favorite business-focused exercise: teaching your team service with empathy. I walk you through real-life scenarios that boost unders…
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How do you keep ambitious, high-performing team members engaged and inspired, especially when they want more than you can offer right now? In this episode, I'll share why giving out raises or perks alone isn't enough to retain your very best people. I'll dig into what ambitious team members really want, like career path visibility, opportunities to…
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388: What to Do When Your Team Confides in You
11:48
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11:48If you've ever had a team member close your office door or send you a late-night message sharing a deeply personal challenge, I know exactly how overwhelming that can feel. On one hand, it's a compliment that they trust you. But suddenly, you're carrying more than you ever expected, balancing being a supportive leader with not taking on too much. T…
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387: PACE: Leading Teams Through Pressure
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11:39
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11:39Ever wonder why your team always seems to be scrambling, missing deadlines, or operating in a constant state of overdrive? This episode is all about the toughest leadership skills—PACE. I share practical strategies for teaching your team when to push harder and when to slow down, how to map energy, and the importance of recovery time after big dead…
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386: Big Mistakes Leaders Keep Making Over & Over Again
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15:53In today's episode, I'm sharing the five biggest mistakes I keep seeing leaders make over and over again. Don't worry, this isn't about shaming you! I want to help you see what's really holding you back and show you how to make changes that will save you time, energy, money, and credibility. You'll hear stories from my own clients (yes, real exampl…
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385: The Holiday Leadership Plan You Can't Afford to Skip
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14:19What really happens if you skip holiday planning as a business leader? You risk burnout, team drama, and missed family moments. On today's Stacking Your Team Podcast, I share real client stories and a simple three-part plan that helps you prepare your business, your team, and yourself for the holiday rush while protecting your peace and wellbeing. …
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384: Why Interns Deserve the Truth About Their Performance
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16:52Wrapping up your internship season? Remember, your role is to help interns grow, so don't shy away from honest, constructive feedback, even when it's tough. In today's episode, I share my three-part framework to deliver feedback with clarity and care: recognize what they did well, clearly state where they struggled, and give practical tips for thei…
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383: Start Hiring for Attitude, Not Just Skill
20:50
20:50
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20:50Are you tired of hiring based on resumes and getting burned by team members who just don't fit your culture? In this episode, I reveal why attitude matters more than skill when building a powerhouse team. I'll share the secret "backstory resume" you need to look for, real client mistakes to avoid, and four must-ask interview questions to finally fi…
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382: 5 Ways to Drastically Improve Your Team's Happiness
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15:29Today, I want to talk about something that is far more than a "nice to have" in your business, and that's your team's happiness. Let's get real: a happy team isn't just about good vibes, it's a genuine driver of productivity, retention, and even client satisfaction. And here's the good news: you don't need a Google-sized budget or over-the-top perk…
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381: What Makes My Office Work For Me, Not Against Me
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17:37Ever wonder if your office is secretly sabotaging your productivity? In this episode, I'm sharing exactly how I set up my office to fuel my focus, protect my boundaries, and reflect my leadership style. I'm taking you behind the scenes into the simple shifts and personal essentials that transformed my workspace (after years of trial, error, and eve…
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380: Interview Questions That Make Liars Squirm and Leaders Shine
15:27
15:27
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15:27Have you ever been burned by a team member who lied, stole, or took advantage of your trust? On today's episode of the Stacking Your Team Podcast, I break down why integrity matters more than ever when hiring for your small business. I share powerful interview questions designed to reveal hidden character traits, so you can protect your business, y…
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379: Building Beautiful Spaces and Strong Teams with Rose Zefferino
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47:53Get ready to be inspired! In this episode, I sat down with my client Rose Zefferino of Z Domus Designs, a powerhouse leader who grew from solo entrepreneur with a two-room studio to leading a team of ten and moving into a stunning new 5,000 square foot space. Rose shares what it really takes to scale a business, empower your team, and become the ki…
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378: Great at the Job. Terrible at Leading. Now What?
10:56
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10:56Have you ever promoted someone who was amazing in their job, only to watch them flounder in a leadership role? I've seen the heartbreak (and the headaches) that come from putting the wrong person in charge, and I want to help you avoid this costly mistake. Join me as I unpack why high performance doesn't always equal leadership success, share real-…
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377: Why Your Team Keeps Asking You Everything
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10:58Feeling overwhelmed by your team's constant questions and daily interruptions? In this episode I unpack why your team still relies on you for every decision, even after you've trained them, and how this cycle holds your business back. The real issue isn't your leadership; it's the lack of a true leadership team and clear ownership. If you want to f…
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376: Leadership on the Move: How to Support Deskless Teams
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20:03Today I'm speaking to those of you leading teams who are always on the move. Whether your team is out in the field, on the shop floor, behind the wheel, or on their feet keeping things running, you know deskless leadership calls for a unique set of skills and resources that go beyond typical leadership advice. In this episode, I'm sharing the most …
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Ever feel like your team meetings are draining productivity instead of fueling it? In this episode, I break down the biggest meeting mistakes like missing agendas, unclear ownership, overcrowded rooms, and lacklustre kickoffs, and give you simple, actionable fixes. Start making your meetings momentum builders, not momentum killers, and watch your t…
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374: Bad Habits That Break Your Team's Trust
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15:53This episode shines a light on the small, easily overlooked habits that can quietly sabotage your credibility as a leader; habits I'll admit I've been guilty of myself. Join me as I walk you through some of the most common mistakes, like leaving a video call before your team, skipping those all-important human moments, or only showing up when thing…
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373: Meet The Roles Driving Growth in 2025
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20:46Are you still hiring assistants and managers? It's time to rethink your org chart! In this episode, I shared the newest role titles making waves in small businesses, like Digital Lead Generator, Client Success Strategist, and AI Integration Specialist. These aren't just flashy names, they're about hiring for impact, not just tasks. If you want your…
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372: Why Does It Feel So Hard to Fire Someone?
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11:51Ever felt sick to your stomach just thinking about firing someone? In this episode of the Stacking Your Team Podcast, I'm digging deep into why letting someone go feels so hard, and how you can turn guilt into empowered, and grounded leadership. I'm sharing the real reasons firing is the hottest topic in my Leadership Lab, plus the hard truths we d…
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371: You're Out: The Brutal Truth About Getting Fired
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18:02Let's face it, losing your job is rarely about one single mistake. It's almost always the result of avoidable patterns and tendencies that build up over time. Whether you're a business owner struggling with a tough decision, a leader wanting to strengthen your team, or someone just trying to stay off the chopping block, I'm here to give you the rea…
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Pop-Up Episode: Buffalo, Free Bras & Your Next Business Breakthrough
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10:13In this short special bonus episode of the Stacking Your Team Podcast, I'm sharing all the unforgettable moments from a recent trip to Buffalo, New York, a free bra, a reminder of why women must celebrate their wins, and some personal reflections from our latest Leadership Lab retreat. From toasting a client's 20th business anniversary in style to …
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370: Lead Without Hovering: How to Avoid the Micromanager Trap
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12:40Today, we're tackling a topic that just about every leader, including me, has struggled with: micromanaging. If you've ever thought, "It's faster if I just do it myself," or caught yourself hovering a little too close over your team's work, you're not alone. Sometimes, micromanaging isn't as obvious as we think, but it always slows us down and keep…
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369: Tough Industry, Strong Leadership: Showing Up When It's Hard with Courtney Bullard
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48:37If you want a real look into what it takes to lead a team in an emotionally charged, high-stakes industry, you'll love this episode. I had the pleasure of chatting with Courtney Bullard, CEO of ICS Institutional Compliance Solutions and one of my longtime clients. Courtney opens up about leading her team through the complex world of Title IX compli…
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368: What To Know BEFORE You Hire An Over-Qualified Person
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10:33Have you ever found yourself hesitating to hire someone who seems overqualified for a role on your team? I know it can feel risky, but it can also be a huge win for your business. In this episode of the Stacking Your Team Podcast, I'm diving into the realities of hiring overqualified candidates. With more talented professionals seeking roles in sma…
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367: How This Private Practice Owner Elevated Team Performance with Jessica Cowling
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36:29This episode features a powerful conversation with Jessica Cowling, a remarkable member of our Leadership Lab and the founder and CEO of InnerWorks Counseling in London, Ontario. In this episode, Jessica opens up about the bold, intentional moves she's made to set her team and her business up for long-term success. We dig into how she transitioned …
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366: Beyond the Desk, How Workspace Design Attracts A Players: Insights with Jenni Egger & Lindsay Martin
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48:57Your workplace is so much more than just four walls. It can be a true magnet for top talent. In this episode, I sit down with JennI Egger, the visionary CEO and founder of JennI Egger Designs, along with her Director of Brand Marketing, Lindsay Martin. Together, we pull back the curtain on their inspiring office space at 23 East in Indianapolis. Th…
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365: Listen To Your Body, It Knows When Something Is Up! with Dr. Rebecca Dekker
50:33
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50:33On this week's episode of the Stacking Your Team Podcast, you'll meet one of my longtime clients, Dr. Rebecca Dekker, founder of Evidence Based Birth®. We jump into the tough leadership lessons learned from over a decade of running a purpose-driven remote business. We talked about trusting your instincts, navigating boundary setting, mastering conf…
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364: From Solo to CEO: How She Built a Thriving Private Practice with 3 Locations with Rebecca Rowe
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41:30Today, I'm excited to introduce you to one of my incredible clients, Rebecca Rowe. She's the CEO of Act Therapy Services, who has gone from running a solo practice to overseeing three thriving locations and a team of 22 in North Carolina, without sacrificing her own well-being in the process. In our conversation, Rebecca pulls back the curtain on w…
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363: How to Identify Leaders on Your Team
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13:11This episode is all about helping you confidently identify emerging leaders within your team using clear, observable evidence instead of just gut instinct or memory. I'll walk you through the exact questions and criteria I use to spot who's ready to take on more responsibility, so you can stop guessing and start building a sustainable leadership st…
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362: Overcoming 3 Big Challenges of Leading a Growing Team
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17:39If you've ever wrestled with limited growth options, felt overwhelmed by the idea of truly leading your team, or found yourself wishing you just had more people ready to step up, you're not alone. In this episode, I'm sharing three big challenges that keep so many business owners, especially those of us in smaller towns or cities, feeling stuck as …
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361: How to Inspire, Retain, and Elevate Your Top Talent
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15:46You know how invaluable your highest-performing team members are, but keeping them isn't just about offering a bigger paycheck. Your top talent is well aware of their worth in the job market and how their role impacts their overall well-being. In this episode, I'm sharing actionable strategies you can implement today to better lead, inspire, and re…
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Do you ever wonder what the mysterious "secret sauce" is that allows some businesses to continuously grow with top-notch team members and low turnover rates? Spoiler alert: it's not magic! With 92% of candidates willing to leave their jobs for a company with an excellent reputation, I'll be sharing five key strategies that can immediately enhance y…
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359: Tough Call: Is Downsizing Your Team the Right Move?
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12:47It's not an easy decision, but I'll walk you through six potential options to help you manage your payroll and people concerns during tough times. From maximizing reserves and adjusting work hours to exploring strategic layoffs, we'll cover all bases to ensure you can make informed and compassionate choices for your business and team. Leadership is…
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Are you feeling like your team has taken the wheel and is steering your business in a direction you never intended? Today, we're tackling the tricky topic of team dynamics, especially when your team seems to be putting their needs above those of the business and your clients. In this episode, I'll walk you through how your leadership style might be…
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357: Growing Pains: Navigating the Challenges of Scaling Your Small Business
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15:33Today, we're talking about the growing pains that come with expansion! If you're feeling those aches and pains of growth, you're not alone, and this episode is for you. We'll take a closer look at the complexities that can creep into your business as it evolves, and I'll share insights and practical solutions to help you navigate these challenges. …
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356: Team Success: Are You Process-Dependent or People-Dependent?
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11:35Today, we're tackling a common hurdle many businesses face: those frustrating bottlenecks when operations depend too heavily on specific people. Sound familiar? It's crucial to move from being people-dependent to process-dependent. I'll share strategies to document and streamline your processes, ensuring your team stays agile and operational excell…
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355: Leadership Fumble - Right Role, Wrong Person
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10:26Ever wonder why your top hire didn't boost your team like you hoped? Turns out, 82% of hiring mistakes happen because of poor role fit, not skill. In this episode, we uncover the real impact of these leadership fumbles—from sinking team morale to hitting your bottom line. I dive into red flags that scream "wrong role" and share insights from the Le…
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354: How to Use This Podcast to Train Your Team
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10:38Today, I'm excited to share how you can breathe new life into your team's development by using this very podcast as a training tool. If you've ever faced ongoing team challenges, I've got some practical tips to share with you on how to use podcast episodes to elevate both your team culture and individual performance. As we celebrate seven years tog…
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353: 3 Signs That You Are Overpaying Your Contractors & It's Time to Cut Ties
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14:21In today's episode, we're tackling a critical issue that could be impacting your business's bottom line – overpaying contractors. Whether you've just discovered that you're overpaying or it's been a lingering concern, today is the day to take action. We'll explore three common signs indicating it's time to reassess your contractor relationships and…
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352: Remote Teams: High-Touch Strategies for Deeper Connection
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11:29In today's episode of the Stacking Your Team Podcast, I'm diving into a topic that many leaders are finding more relevant than ever: managing remote team members. I'm excited to share strategies from a recent coaching session with a former client who wanted to tackle team turnover, especially among her remote workers. I'll walk you through a compre…
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351: Hard Truths About Pay and Performance Reviews
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15:35Today's episode tackles one of the hottest topics in leadership: compensation and performance reviews. Join me as I explore the realities of being a small business owner trying to navigate the complexities of paying your team fairly while ensuring you receive the value you expect in return. I'll share with you some of the strategies that I offer my…
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350: Fueling Success: Creative Ways to Motivate Your Team
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17:11In this episode, we are talking about the power leaders have to motivate and encourage their teams. We're debunking the myth that motivation is solely tied to financial incentives and instead, we're exploring practical and low-cost ways for leaders to give back to their teams. From the gift of time and trust to the importance of respect, vision, an…
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349: ONLY Hire People Who Have a Passion For Winning
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15:04Want to know the secret sauce to building a winning team? It's all about hiring individuals with a passion for winning—those resilient, goal-setting team members who show up, solve problems, and strive for excellence. They're the game-changers who elevate team culture and drive long-term success. Ready to stop hiring the wrong people and start stac…
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348: Ditch the BS Excuses and Start Leading Your Team
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19:18Today, let's get real and stop with the excuses and start leading better by diving into the truth behind those frustrations you're facing in your business. No more blaming the weather, celebrity culture, or even your team members. It's time to own up and understand what's truly happening in your business.. In this episode, we'll uncover three real-…
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347: Start Strong with A Perfect New Year Team Meeting
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17:32In today's special New Year's episode, I'll guide you through the essential steps to host the most important meeting of the year for your team. Together, we'll explore how to motivate, educate, and communicate effectively, ensuring your team is set up for success in the year ahead. It's all about showing appreciation, sharing key business insights,…
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