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Service Science Podcast

Service Science Factory

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Service Science Factory is an innovative place where students, researchers and professionals work in a pressure-cooker environment on inventing new or improving existing services. This podcast features interviews with key people, documents projects and gives insights from behind-the-scenes of the Service Science Factory.
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Explore how the latest technologies are shaping our world, from groundbreaking discoveries to transformative sustainability efforts. The NVIDIA AI Podcast shines a light on the stories and solutions behind the most innovative changes, helping to inspire and educate listeners. Every week, we’ll bring you another tale, another 30-minute interview, as we build a real-time oral history of AI that’s already garnered nearly 6.5 million listens and been acclaimed as one of the best AI and machine l ...
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Paul Mikesell, Founder and CEO of Carbon Robotics, shares how combining artificial intelligence and lasers is transforming modern agriculture. From identifying and eliminating billions of weeds without chemicals to boosting crop yields and reducing operational costs, AI-driven robots are helping farmers operate more efficiently and sustainably. Dis…
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ClimateAi co-founder and CEO Himanshu Gupta explains how hiscompany uses machine learning to forecast extreme weather and help businesses adapt to climate volatility. Himanshu shares his journey from rural India to co-founding ClimateAi while he was an MBA student. He describes how ClimateAi's "biophysics-driven AI" combines limited weather and cro…
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Sanja Fidler, VP of AI Research at NVIDIA, joins the AI Podcast to share her journey from early curiosity to leading the Spatial Intelligence Lab in Toronto. Sanja discusses her path through research and what drew her to the world of AI and computer vision. She explains her team’s work on spatial intelligence—teaching AI to understand and create in…
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Aaron Luk, NVIDIA’s Director of Product Management for Simulation Technology, dives into Universal Scene Description (OpenUSD) and how it integrates seamlessly with AI to simulate rich, physically accurate scenarios. Discover how OpenUSD unifies data, powers digital twins, and uses AI for realistic simulations in industries from filmmaking to robot…
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Tin Sohn, technical lead for vision-language-action models at Porsche, and Brian Moore, CEO and co-founder of Voxel51, explore how AI, data, and simulation are shaping the future of autonomous vehicles. They share insights on the industry's transition from rule-based systems to data-driven, end-to-end approaches, the growing use of synthetic and si…
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This episode is another in our series on Climate Resilience featuringAlex Berkowitz, Founder and CEO of Coastal Protection Solutions (CPS), astartup developing nearshore infrastructure that reduces wave energy and enhances climate resilience. Alex shares how her personal experience with Hurricane Sandy in her hometown of Rockaway Beach led to the c…
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Mike Pritchard, Director of Climate Simulation Research at NVIDIA, discusses how artificial intelligence is enhancing the way we model and predict climate patterns. From developing high-resolution, interactive simulations to accelerating climate forecasts, AI is enabling scientists, policymakers, and businesses to gain a deeper understanding of ext…
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Danny Wu, Head of AI Products at Canva, explains how AI is transforming visual communication from a tool for professionals into superpowers for everyone. With over 18 billion uses of their AI features, Canva demonstrates how machine learning evolved from content search to generative design tools that let anyone create on-demand visuals. Plus, hear …
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In this Climate Rising episode in our series on climate resilience, Jacqueline Novogratz, Founder and CEO of Acumen shares how impact investing is agriculture is helping smallholder farmers build climate resilience. Jacqueline shares insights from two decades of investing in poverty alleviation that includes climate resilience and adaptation social…
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Greg Meyers, chief digital and technology officer at Bristol Myers Squibb, explains how AI is transforming pharmaceutical research from hypothesis-driven hunches to data-driven discoveries. Learn how the company is using computational chemistry to engineer breakthrough therapies like a sickle cell treatment heading to human trials, and why they bui…
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Tomás Puig, founder and CEO of Alembic, joins the NVIDIA AI Podcast to discuss the intersection of AI, data, and marketing. He shares how Alembic uses advanced mathematics and AI—particularly spiking neural networks and causal inference—to help brands extract actionable insights from massive, anonymized datasets. The discussion also touches on the …
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This episode, part of the Climate Rising series on climate resilience, features Sarah Russell, General Manager of Project Bellwether at X, The Moonshot Factory at Alphabet (formerly Google X). Sarah shares how geospatial data and artificial intelligence can help communities and businesses anticipate and respond to climate risks. Sarah shares insigh…
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Munjal Shah, CEO of Hippocratic AI, discusses how AI agents can dramatically expand healthcare capacity and access. With 1.8 million patient calls completed and an 8.95/10 satisfaction rating, Hippocratic's safety-focused LLM demonstrates how optimized AI inference can handle routine patient monitoring, post-surgery check-ins, and medication manage…
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Tony Ambrozie from CVS Health and Arijit Sengupta from Aible share how their partnership is transforming enterprise AI development through rapid prototyping and human-centered design. Discover their proven methodology for moving from concept to production in just 30 days, why they treat AI agents like interns who need training and feedback, and how…
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Patrik Frisk, CEO of ReJu, joins Climate Rising to discuss his company’s mission to recycle textile waste and build circular supply chains for apparel made of polyester fabric. Patrik brings his prior experience leading Under Armour and other global brands across the textile and footwear industry for over 35 years. Patrik describes how ReJu turns d…
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In this episode of the NVIDIA AI Podcast, Dr. Marco Pavone, Director of Autonomous Vehicle Research at NVIDIA and Professor at Stanford University, joins us to discuss the cutting-edge technologies making autonomous vehicles safer than ever. Learn how digital twins and high-fidelity simulation are improving vehicle testing, accelerating development…
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James Reinhart, CEO of ThredUp, one of the largest online resale platforms for secondhand clothing. James co-founded the company while he was a Masters’ student at Harvard and has spent the last 15 years scaling a national logistics and digital infrastructure platform for resale. In this episode James describes why the company decided to handle phy…
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Bartley Richardson, senior director of engineering and AI infrastructure at NVIDIA, discusses the transformative potential of agentic AI as the next level of automation and introduces the NVIDIA Agent Intelligence toolkit, which ensures seamless integration and observability across multi-vendor agent systems.…
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In the latest episode of Climate Rising from Harvard Business School, Karen Pflug, Chief Sustainability Officer of Ingka Group (IKEA), shares how IKEA is embedding circularity throughout its business model. She discusses how IKEA is redesigning iconic products like the Billy bookcase to make them easier to disassemble and repair, how secondhand ret…
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Matthias Loskyll, head of virtual control and industrial AI at Siemens Factory Automation, joins the NVIDIA AI Podcast to discuss how AI, simulation and digital twins are making significant impacts in manufacturing. From automating defect detection with Siemens Inspekto to enhancing production efficiency, NVIDIA’s collaboration with Siemens is maki…
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Sarah Laszlo, senior director of Visa’s machine learning platform, joins the AI Podcast to discuss how AI is transforming the way the company serves its global customer base, from advancing fraud prevention to enhancing personalization. She also shares valuable insights for enterprises looking to adopt generative AI, emphasizing the importance of u…
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Rama Akkiraju, VP of IT for AI and ML at NVIDIA, discusses the transformative power of AI in enterprises. Akkiraju highlights the rapid evolution from perception AI to agentic AI and emphasizes the importance of treating AI as a new layer in the development stack. She also shares insights on the role of AI platform architects and key trends shaping…
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Lauren Rodriguez, who leads partnerships at Circular Services, a Closed Loop Partners company, joins host Mike Toffel to discuss building the infrastructure and investment models needed to scale the circular economy. Lauren explains how Closed Loop Partners supports the transition from a linear to a circular economy through capital management, inno…
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Yum! Brands, the parent company of KFC, Taco Bell, Pizza Hut and Habit Burger & Grill, is partnering with NVIDIA to streamline order taking, optimize operations and enhance service across its restaurants. Joe Park, Chief Digital and Technology Officer at Yum! Brands, Inc. and President of Byte by Yum!, shares how the company is further accelerating…
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Prem Natarajan, the executive vice president, chief scientist and head of AI at Capital One, discusses how AI is enhancing financial services by transforming customer experiences and internal operations. He shares how advanced AI models and agentic workflows are accelerating the delivery of personalized services and improving efficiency — paving th…
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Fabian Barthel, Co-Founder of Vytal, a circular economy packaging-as-a-service startup, joins host Mike Toffel to explore the innovation, behavioral science, and regulations shaping the market for reusable containers for take-out food and beverages. Fabian shares how Vytal is tackling packaging waste by building a reusable container system for rest…
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Max Jaderberg and Sergei Yakneen from Isomorphic Labs discuss how AI is enhancing drug discovery by treating biology as an information processing system. They share how advanced AI models like AlphaFold 3 are accelerating the pipeline and paving the way for a future of precision medicine.By NVIDIA
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Angle Bush, founder and CEO of Black Women in Artificial Intelligence (BWIAI), discusses her mission to foster a more inclusive and diverse AI community. Learn how BWIAI is building a supportive network and providing resources to empower Black women in the tech industry.By NVIDIA
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In this bonus episode of Climate Rising, we share an episode from Harvard Business School’s Cold Call podcast, featuring HBS professor Mike Toffel and Duncan van Bergen, Co-Founder of Calyx Global. The discussion focuses on Mike’s recent HBS case study, Calyx Global: Rating Carbon Credits, which explores how the company is helping improve transpare…
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Jacob Liberman, Director of Product Management at NVIDIA, discusses how agentic AI is transforming enterprises by automating complex tasks and enhancing human capabilities. Learn how NVIDIA Blueprints are making it easier for developers to deploy these intelligent agents and drive real business value.…
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Kaitlyn Albertoli, CEO and cofounder of Buzz Solutions, discusses how the company uses vision AI to enhance the reliability of the electric grid by quickly identifying potential issues such as broken components, encroaching vegetation, and wildlife interference from inspection data collected by drones and helicopters. This technology helps prevent …
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Luke Leslie, Co-Founder and CEO of Key Carbon, joins Climate Rising as part of our series on voluntary carbon markets. Luke has spent over 20 years in carbon markets and finance, working in investment banking, private equity, and structured finance. Luke explains how Key Carbon is financing high-integrity carbon projects and how new overlaps betwee…
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Alexia Kelly, Managing Director of the Carbon Policy and Markets Initiative (CPMI) at theHigh Tide Foundation, joins host Mike Toffel for the fifth episode in our series on voluntarycarbon markets. Alexia has worked for nearly two decades atthe intersection of carbonmarkets, policy, and finance, with roles spanning government, private industry, and…
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Telenor’s Chief Innovation Officer and Head of the AI Factory, Kaaren Hilsen, discusses Norway’s first AI factory. Opened in November, the facility processes sensitive data securely within Norway, ensuring data sovereignty and environmental sustainability. Learn how Telenor’s green computing initiatives, including a renewable energy-powered data ce…
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Amy Merrill, CEO of the Integrity Council for the Voluntary Carbon Market (ICVCM) joins host Mike Toffel in this fourth episode of the Climate Rising series on voluntary carbon markets. Amy has extensive experience in carbon markets, including leading negotiations on Article 6 of the Paris Agreement and advising on global carbon finance. Amy explai…
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This episode, the third in our series on Voluntary Carbon Markets, features Mark Kenber, Executive Director of the Voluntary Carbon Markets Integrity Initiative (VCMI). Mark has worked in carbon markets and climate finance for nearly three decades, with experience at organizations like WWF, The Climate Group, and Fundación Natura in Ecuador. Mark d…
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In this episode of the NVIDIA AI Podcast, Tara Chklovski, founder and CEO of Technovation, returns to discuss the importance of inclusive AI. With Anshita Saini, a Technovation alumna and OpenAI staff member, Chklovski explores how Technovation empowers girls through AI education and enhances real-world problem-solving skills. Saini shares her jour…
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Co-founders Sean Blagsvedt and Archana Prasad of Gooey.AI discuss how their platform is making AI more accessible across communities. The platform enables teams to leverage multiple AI tools, enhancing productivity in sectors like agriculture, healthcare, and frontline services. Key applications include multilingual chatbots that support African fa…
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Our second episode on the voluntary carbon market is a bonus episode of a panel discussion recorded at Harvard Climate Action Week in 2024. Harvard Kennedy School Professor Joe Aldy moderates this discussion with Nat Keohane from the Center for Climate and Energy Solutions, Donna Lee from Calyx Global, UC San Diego Professor David Victor, and Carol…
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AI agents with advanced perception and cognition capabilities are making digital experiences more dynamic and personalized across industries. In this episode of the NVIDIA AI Podcast, Inworld AI’s Chris Covert discusses how intelligent digital humans are reshaping interactive experiences, from gaming to healthcare, and emphasizes that the key to me…
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With AI agents, organizations can reshape the landscape in retail and beyond. In this episode of the NVIDIA AI Podcast, Jon Heller of Firsthand discusses how AI Brand Agents are transforming online shopping and digital marketing by personalizing customer journeys and turning marketing interactions into valuable research data.…
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Dr. Jennifer Jenkins, Chief Science Officer at Rubicon Carbon, joins our host Mike to talk about the critical role of voluntary carbon markets in achieving net-zero goals. Dr. Jenkins shares insights on how Rubicon Carbon is advancing the integrity and scalability of carbon credit through tools like the Rubicon Carbon Integrity Framework (RCIF). Th…
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As AI continues to evolve rapidly, it is becoming more important to create models that can effectively simulate and predict outcomes in real-world environments. World foundation models are powerful neural networks that can simulate physical environments, enabling teams to enhance AI workflows and development. Ming-Yu Liu, vice president of research…
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Logan Ward, Deputy Scientist at Argonne National Laboratory, joins host Mike Toffel to discuss how AI is transforming the discovery process for new materials in grid-scale batteries. Logan explains Argonne’s research on improving energy storage solutions, why AI plays a critical role, and the partnerships between national labs and the industry. He …
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Dr. Alyssa Whitcraft is a professor at University of Maryland and a leading expert in agricultural remote sensing and climate adaptation. Dr. Whitcraft discusses her journey from co-founding NASA Harvest, a global program addressing food security with satellite data, to leading NASA Acres, which focuses on U.S. agriculture. She explains how AI and …
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In this episode of the NVIDIA AI Podcast, Kanjun Qiu, CEO of Imbue, explores the emerging era where individuals can create and utilize their own AI agents. Drawing a parallel to the personal computer revolution of the late 1970s and 80s, Qiu discusses how modern AI systems are evolving to work collaboratively with users, enhancing their capabilitie…
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