Best Scott Bain Podcasts (2025)

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Episode #221 - Pit Stop 2:16:45

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2h ago2:16:45

2:16:45

Fastener sales continue to race along, as Star Stainless president Tim Roberto Jr. and news editor Mike McNulty explain as they present the latest high octane FDI results on the Fastener News Report (44:34). Meanwhile, industry journeyman and BBQ connoisseur Tony Martinez of Buckeye Fasteners describes a great place for a pit stop (33:15). Back beh…

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#83-Measuring Agile Progress 5:04

4h ago5:04

5:04

How can we best measure the progress of an agile project? Getting this right is critical, and in some cases might be somewhat counter-intuitive. This episode is all about that.By Scott L. Bain

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How AI is Transforming the Acquisition and Operations of Small Businesses 1:01:23

2h ago1:01:23

1:01:23

This episode is brough to you by System Six, an outsourced finance, accounting, and tax partner to over 300 businesses nationwide * This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Boulay, the industry standard for Quality of Earnings, tax, and audit services, serving search fund entrepreneurs for 20+ years⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you b…

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Saving Sleep: Ozlo Co-founder Charlie Taylor Explains How They Re-captured trust and resurrected Bose Sleepbuds 34:14

6d ago34:14

34:14

When Bose discontinued its cult-favorite Sleepbuds in 2020, a passionate cohort of users was left in the lurch. For many, these earplug/headphone hybrid weren't a gadget—they were a nightly lifeline. Charlie Taylor, Co-Founder of Ozlo shares why he left Bose to co-found Ozlo, and how they quickly gained key relationships, and found immediate tracti…

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#82-Lean to Agile 4:20

9d ago4:20

4:20

In this episode we wrap up our discussion of Lean by relating it to agile development processes.By Scott L. Bain

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Ep. 258: Charlon McIntosh & Melissa Pint | Accountability is the Product at Frontier: "We Didn't Do Interesting. We Did Effective." 47:35

13d ago47:35

47:35

Episode 258: How did two new leaders turn angry customer calls into executive promises to earn customer trust and advocacy? Charlon McIntosh, Chief Customer Operations Officer, and Melissa Pint, Chief Digital Information Officer, both joined Frontier Communications on the same day in 2021. At the time, Frontier faced both bankruptcy and a reputatio…

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#81-Lean Principle: Optimize The Whole 4:14

4d ago4:14

4:14

This week I'm covering the seventh principle of lean, which is to optimize the whole.By Scott L. Bain

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Technical Debt: What it is, How Much of it You Can Live With, and How to Incorporate it into an Investment Thesis 1:26:21

19d ago1:26:21

1:26:21

This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Diligence Provider for Search Funds and Other Small-to-Medium-Sized Businesses⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you by ⁠⁠⁠B⁠⁠⁠⁠⁠⁠⁠⁠oulay, the industry standa…

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Ep. 257: John Finley | Stop Chasing Surveys: How to Earn the Next Customer Choice 13:56

7d ago13:56

13:56

Episode 257: How do you earn the next banking customer's loyalty, one moment at a time? Focus on what customers choose, and why. According to John Finley, head of marketing, technology, and innovation at BMO, a bank operating across North America, customer loyalty shifts with context. His team takes signals—what customers say—and wires them back in…

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FTR Unthreaded: Laurence Claus 51:31

22d ago51:31

51:31

Laurence Claus is a widely known and respected fastener engineer, trainer, writer and mentor. With a career in fasteners that began on the manufacturing side, and spanning over 30 years, he continues his work today with the Fastener Training Institute, the Industrial Fasteners Institute and through his company NNI Training & Consulting. His writing…

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Announcing the Launch of Mineola Fund II 1:11

22d ago1:11

1:11

In 2022, we launched Mineola’s first fund to help entrepreneurs navigate the tactical, commercial, and personal challenges that are an inevitable part of the acquisition entrepreneurship journey. Almost four years later, we’re excited to continue this work through Mineola Fund II. Playing a small role in helping people realize their entrepreneurial…

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#80-Lean Principle: Respect People 3:18

29d ago3:18

3:18

Respecting the people in your organization has many implications regarding the way the environment is created, and the way the work within is conducted. This episode outlines how this respect is reflected in both manufacturing and in automating a business process.By Scott L. Bain

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Helen Tobin, Head of Comms at Substack on how brands can reach new audiences. 33:35

22d ago33:35

33:35

Journalists and writers are leaving major publications for Substack. Shoud brands follow? Helen Tobin discuss Substack's Unicorn rise, how brands can use the platform to reach new audiences and what not to do. Starting out as a monetizeable newsletter platform, the company has added video, podcasting and feed-style social media. What are effective …

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Episode #220 - FL Why? 2:12:36

25d ago2:12:36

2:12:36

The fastener industry reports brisk sales, but optimism is slipping. Why is this happening? Abbott-Interfast president Bob "GQ" Baer joins news editor Mike McNulty to mull over the confusing FDI numbers on the Fastener News Report (52:05). Industry legend, Mr. Bruce Darling, is remembered during a heartfelt conversation with Stelfast purchasing man…

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Stress, Panic Attacks, Debilitating Anxiety, and a $170M Exit: iContact Founder Aaron Houghton 1:17:43

26d ago1:17:43

1:17:43

This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Boulay, the industry standard for Quality of Earnings, tax, and audit services, serving search fund entrepreneurs for 20+ years⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Dilige…

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#79-Lean Principle: Deliver Fast 4:11

1M ago4:11

4:11

The idea of delivering fast has a very different meaning when you compare the manufacture of physical products to the process of developing a system to meet a business need. This episode will delve into those differences.By Scott L. Bain

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#78-Lean Principle: Deferring Commitment 4:04

1M ago4:04

4:04

Waiting until the "last responsible moment" to make critical decisions is important both in physical manufacturing and the creation of business automation. This week, I'll outline the concept and the differences that exist when applying to these processes.By Scott L. Bain

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Rob Markey: Creator of the Net Promoter Score and Founder of Bain's Global Customer Strategy Practice 1:19:35

1M ago1:19:35

1:19:35

This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Diligence Provider for Search Funds and Other Small-to-Medium-Sized Businesses⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you by ⁠⁠⁠B⁠⁠⁠⁠⁠⁠⁠oulay, the industry standard …

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Special Report: Tough Nutter '25 Recap 47:07

1M ago47:07

47:07

Tough Nutters George “GHIII” Hunt of Brighton Best, Bobby “Tater Tot” Wegner of Beacon Fasteners, Bob “GQ” Baer from Abbott-Interfast, and BTM Manufacturing president Jake “Valdez” Davis put on their jerseys to relive highlights of the dirtiest fastener networking event of 2025. Run time: 47:07

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#77-Lean Principle: Create Knowledge 4:24

2M ago4:24

4:24

This week I will examine the principle "create knowledge" and how it influences both the way physical products are manufactured but in the creation of business automation. Along the way I wall introduce the process of Kaizen, and compare that to the idea of a Spike in hardware and software development.…

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Special Report: IFE 2025 Floor Interviews 1:04:19

1M ago1:04:19

1:04:19

Floor interviews from the International Fastener Expo 2025, the largest fastener industry event of the year. The lovely and talented Lynn Dempsey traveled to Mandalay Bay, Las Vegas to get in on all the action. Golf results, break out sessions, Fastener Hall of Fame, special events and more. Run time: 01:04:18…

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#76-Lean Principle: Build Quality In 3:46

2M ago3:46

3:46

This week I'll delve into the concept of quality as a constant concern in project management, and use the Toyota Production System to illustrate what this means both in terms of building physical products, but also the creation of business automation.By Scott L. Bain

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Building Better CEOs: Lessons From a Veteran Executive Coach 1:10:52

2M ago1:10:52

1:10:52

This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠Boulay, the industry standard for Quality of Earnings, tax, and audit services, serving search fund entrepreneurs for 20+ years⁠⁠⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Diligence…

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#75-Lean Principle: Eliminate Waste 3:11

2M ago3:11

3:11

In part one of my series on Lean, I examine the concept of eliminating Muda, or waste. I will show this in the context of manufacturing and software development, to compare and contrast the two.By Scott L. Bain

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FTR Unthreaded: Scott Camp Remembers Bob Kierlin 36:00

2M ago36:00

36:00

Atlas Distribution Services president Scott Camp remembers legendary Fastenal founder, Bob Kierlin. Scott explains how he came to travel with Mr. Kierlin during the early stage of his career, observing and learning lessons he carries with him as he builds his own company today. Bob Kierlin was known for his practicality, common sense and efficiency…

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Episode #219 - BrAInstorming 2:00:59

2M ago2:00:59

2:00:59

Thinking hard about tariffs, AI tech, reshoring and keeping stock on the shelves, the fastener industry heads to Vegas for its largest annual conference of the year. Director of strategic sourcing for Würth Industry USA, Brian Schommer explains the critical role of sourcing and the reboot of the Würth Knowing podcast (14:11). Young Fastener Profess…

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#74: Introduction to Lean 3:19

2M ago3:19

3:19

This will be the first in a series on Lean Manufacturing and Lean Software Development, which is a major enabled of agile processes.By Scott L. Bain

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Ep. 256: Mike Milliron | "We Made It Cool to Care": From CX Resistance to Results 11:39

3M ago11:39

11:39

Episode 256: What turns CX skeptics into advocates? A listening engine that makes caring for those you serve the gold standard. At IMG Academy, a private sports academy and boarding school in Florida, Chief Operating Officer Mike Milliron led the launch of a centralized experience team. "Not interested," said everyone from athletics, academics, ath…

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#73-AI: The Future Of Systems Development 3:12

3M ago3:12

3:12

I conclude this series my summarizing my current views on AI and it's increasing role in the development of business automation.By Scott L. Bain

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Special Report: MWFA FSTNR Week '25 55:49

3M ago55:49

55:49

Midwest Fastener Association table top show floor interviews featuring the lovely and talented Lynn Dempsey with Rick and Morgan Rudolph, Tom Blakley, Heidi Volltrauer, Josh Winkler, Tom Buddenbohn, Mallory Nichols, Matt Delawder, Sid Hirsch, Jill Coar, Luke Radtke, TJ Munson, Mike McNulty and many more. PLUS: Golf results including winner of the c…

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Celebrity Chef, Andrew Zimmern's brand advice: stop being scared of story! 37:49

2M ago37:49

37:49

Andrew Zimmern didn't stumble into media success—he sprinted toward it with intentional risk, relentless work, and zero entitlement. In this episode, the chef-turned-storyteller breaks down how he went from unpaid internships to national stardom by "running at" opportunities when clarity struck. He shares why brands fail at content (they're afraid …

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The Acquisition Entrepreneur and Mental Health 32:12

3M ago32:12

32:12

This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Diligence Provider for Search Funds and Other Small-to-Medium-Sized Businesses⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you by ⁠⁠⁠B⁠⁠⁠⁠⁠⁠oulay, the industry standard for…

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#72-AI: The Business Context 4:14

3M ago4:14

4:14

In the episode I will reflect on what I have learned by interacting with the management of the corporations I teach for, regarding the thoughts, concerns, and plans around AI.By Scott L. Bain

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Ep. 255: Jason Guardino and Karen San | How Turning 18 Can Break Your Relationship With Healthcare 20:54

3M ago20:54

20:54

Episode 255: One of healthcare's biggest blind spots? When patients turn 18. It's the moment they age out of pediatrics and fall headfirst into a system designed to prioritize older, sicker adults. Physicians, stretched thin, reserve energy for complex cases, giving young adults shorter visits and less attention. That means early signs of medical t…

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#71-AI: Scaling Our Effort 4:02

3M ago4:02

4:02

People fear being replaced by AI. Should they? This episode will examine why this concern may not be as founded as people think, at least when it comes to industries I am familiar with.By Scott L. Bain

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Evaluating Customer Retention in Recurring Revenue Businesses: With Craig Zingerline 1:16:10

3M ago1:16:10

1:16:10

This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠Boulay, the industry standard for Quality of Earnings, tax, and audit services, serving search fund entrepreneurs for 20+ years⁠⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Diligence Pr…

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Ep. 254: Gurdeep Pall | The Internet Side of the AI Battle: Why Walled Gardens Fail 14:34

3M ago14:34

14:34

Episode 254: What if the future of AI in customer experience is built not by giant platforms but by small, reusable, open source AI agents? Gurdeep Pall, President of AI Strategy at Qualtrics, believes open, modular AI agents will outmaneuver big tech's locked-down systems. In this conversation from the X4 Summit, Gurdeep argues that "experience ag…

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Episode #218 - Tariffic Times 2:08:08

3M ago2:08:08

2:08:08

Fastener veteran, metric legend of the Midwest, Mr. Rich Cavoto of Metric and Multistandard shares his experiences dealing with tariff confusion (1:36:00). AFC Industries CEO Kevin Godin joins newsman Mike McNulty to question the shocking spike in the FLI on the Fastener News Report (48:42). Joanne Bialas celebrates International Fasteners 30 years…

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#70-AI: A Tool For Product Development 5:02

3M ago5:02

5:02

This episode will use software development as an example of how AI can be used to make the product development process more efficient, and less wasteful. This is an example which I believe could apply to any kind of product.By Scott L. Bain

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#69-Artifical Intelligence - Introduction 3:33

4M ago3:33

3:33

This podcast will kick off a series of episodes on AI, and my personal view of it.By Scott L. Bain

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Ep. 253: Mathieu Staniulis & Séverine Clairet | Blinded by Pride: Inside a 125-Year-Old Co-Op's Return to Customer-Centricity 24:44

4M ago24:44

24:44

Episode 253: Desjardins thought its cooperative roots made it member-first by default. Then members started leaving. Desjardins is a 125-year-old financial co-op based in Quebec. It has deep community ties and a proud history. But that pride masked a painful truth: Members no longer saw it as customer-centric. The organization believed its cooperat…

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Rethinking Asset Intensity in Search Fund Acquisitions 10:57

4M ago10:57

10:57

This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Diligence Provider for Search Funds and Other Small-to-Medium-Sized Businesses⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you by ⁠⁠⁠B⁠⁠⁠⁠⁠oulay, the industry standard for Qu…

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FTR Unthreaded: Another Throw With Jason Baines 39:09

3M ago39:09

39:09

With tariff talk deadlines looming, Canadian locknut provider J. Lanfranco VP and part-time Highlander Jason Baines provides an update on where things stand. He also explains his entry into the realm of Scottish hammer throwing, how Canada could address some of its challenges right now, and the therapeutic aspect of raising chickens. Run time: 39:0…

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#68-Shift left - Conclusions 4:04

4M ago4:04

4:04

This week I will wrap up the notion of Shift Left, and introduce the next topic for this podcast.By Scott L. Bain