Unlocking Agile Wisdom: Insights from Decades of Experience. Scott Bain is a 44+ year veteran of systems development.
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Scott Bain Podcasts
Key insights and lessons involved in making test-driven development sustainable over the long haul, by Scott Bain and Amir Kolsky
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Pastor John Mark Caton's weekly Tuesday morning Men's Bible Study. Join him at 6 a.m. every Tuesday at Cottonwood Creek Church in Allen, TX.
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Welcome to "Transformational Blueprints", the podcast where we delve into the world of technology architecture, career growth, leadership, and digital transformation challenges. According to McKinsey, BCG, KPMG and Bain & Company, the risk of digital transformations failure falls somewhere between 70% and 95%. Join us each week as we sit down with Architecture experts and thought leaders to discuss their journeys, successes, and obstacles they've overcome in an attempt to reduce that figure. ...
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The Justin Brady Show amplifies the best ideas, companies, entrepreneurs, and people on earth. Justin is an emerging tech PR communications guy that works in SEO, content strategy, PR and comms. When he's not amplifying his clients, he's amplifying ideas, companies, entrepreneurs, and people in the larger community. Past guests include: Howard Schultz, founder of Starbucks; Blake Irving, CEO of GoDaddy; Ancesty.com Founder Paul Allen; Best-Selling authors like Dan Ariely, Dan Pink, Matthew M ...
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Hosts Gio, Josh, and Leon dive deep each episode with special guests to find the most skippable songs along with other notable ones in the selected artist‘s discography.
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Fully Threaded Radio is the voice of the FCH Sourcing Network and the original podcast for the industrial fastener industry, delivering predominantly fastener-related news, market insights, and infotainment since 2010. Hosted by Eric Dudas and Brian Musker, the show connects distributors, manufacturers, and industry insiders through engaging interviews, technical discussions, and commentary—with just the right touch of humor. Every episode covers what matters most to fastener professionals: ...
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Doctrine For Dudes | Part 4 | 09.30.25 | Justin Hillhouse
38:07
38:07
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38:07Missions and Men’s Ministry Pastor Justin Hillhouse continues with Part 4 of our brand new series "Doctrine For Dudes!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off…
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This week I will examine the principle "create knowledge" and how it influences both the way physical products are manufactured but in the creation of business automation. Along the way I wall introduce the process of Kaizen, and compare that to the idea of a Spike in hardware and software development.…
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Special Report: IFE 2025 Floor Interviews
1:04:18
1:04:18
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1:04:18Floor interviews from the International Fastener Expo 2025, the largest fastener industry event of the year. The lovely and talented Lynn Dempsey traveled to Mandalay Bay, Las Vegas to get in on all the action. Golf results, break out sessions, Fastener Hall of Fame, special events and more. Run time: 01:04:18…
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Doctrine For Dudes | Part 3 | 09.23.25 | John Mark Caton
36:00
36:00
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36:00Lead Pastor John Mark Caton continues with Part 3 of our brand new series "Doctrine For Dudes!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits to have your que…
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S2 | E19 | Blueprints for Impact, Proving Value, Driving Change and Adapting to AI with Grant Ecker
48:01
48:01
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48:01Transformation Mastery with Grant Ecker: Proving Value, Adopting Tech & Closing Talent Gaps Why do so many transformation programmes fail to deliver? In this episode of Transformational Blueprints, we sit down with Grant Ecker, VP of Enterprise Architecture at Ecolab, to cut through the noise and talk about what really drives impactful change. Gran…
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This week I'll delve into the concept of quality as a constant concern in project management, and use the Toyota Production System to illustrate what this means both in terms of building physical products, but also the creation of business automation.By Scott L. Bain
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Doctrine For Dudes | Part 2 | 09.16.25 | John Mark Caton
43:10
43:10
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43:10Lead Pastor John Mark Caton continues with Part 2 of our brand new series "Doctrine For Dudes!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits to have your que…
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In part one of my series on Lean, I examine the concept of eliminating Muda, or waste. I will show this in the context of manufacturing and software development, to compare and contrast the two.By Scott L. Bain
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FTR Unthreaded: Scott Camp Remembers Bob Kierlin
35:59
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35:59Atlas Distribution Services president Scott Camp remembers legendary Fastenal founder, Bob Kierlin. Scott explains how he came to travel with Mr. Kierlin during the early stage of his career, observing and learning lessons he carries with him as he builds his own company today. Bob Kierlin was known for his practicality, common sense and efficiency…
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Thinking hard about tariffs, AI tech, reshoring and keeping stock on the shelves, the fastener industry heads to Vegas for its largest annual conference of the year. Director of strategic sourcing for Würth Industry USA, Brian Schommer explains the critical role of sourcing and the reboot of the Würth Knowing podcast (14:11). Young Fastener Profess…
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Doctrine For Dudes | Part 1 | 09.09.25 | Justin Hillhouse
44:30
44:30
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44:30Missions and Men’s Ministry Pastor Justin Hillhouse continues with Part 1 of our brand new series "Doctrine For Dudes!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off…
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S2 | E18 | Leading Without Limits: How to Build Teams That Show Up Even When the Money Runs Out with Nadir Khan
44:55
44:55
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44:55In this episode of Transformational Blueprints, we welcome Nadir Khan from Victoria and Albert Museum, to explore the foundational question of why so many transformation programs fall short and what can be done about it. Nadir shares insights from his career, including his experience leading smart campus transformations at Queen Mary University and…
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This will be the first in a series on Lean Manufacturing and Lean Software Development, which is a major enabled of agile processes.By Scott L. Bain
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Ep. 256: Mike Milliron | “We Made It Cool to Care”: From CX Resistance to Results
11:39
11:39
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11:39Episode 256: What turns CX skeptics into advocates? A listening engine that makes caring for those you serve the gold standard. At IMG Academy, a private sports academy and boarding school in Florida, Chief Operating Officer Mike Milliron led the launch of a centralized experience team. “Not interested,” said everyone from athletics, academics, ath…
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Built For More | Part 4 | 09.02.25 | Justin Hillhouse
37:40
37:40
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37:40Missions and Men’s Ministry Pastor Justin Hillhouse continues with Part 4 of our new series "Built For More!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits to…
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I conclude this series my summarizing my current views on AI and it's increasing role in the development of business automation.By Scott L. Bain
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Midwest Fastener Association table top show floor interviews featuring the lovely and talented Lynn Dempsey with Rick and Morgan Rudolph, Tom Blakely, Heidi Voltrauer, Josh Winkler, Tom Buddenbohn, Mallory Nichols, Matt Delawder, Sid Hirsch, Jill Coar, Luke Radtke, TJ Munson, Mike McNulty and many more. PLUS: Golf results including winner of the co…
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Celebrity Chef, Andrew Zimmern's brand advice: stop being scared of story!
37:49
37:49
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37:49Andrew Zimmern didn’t stumble into media success—he sprinted toward it with intentional risk, relentless work, and zero entitlement. In this episode, the chef-turned-storyteller breaks down how he went from unpaid internships to national stardom by “running at” opportunities when clarity struck. He shares why brands fail at content (they’re afraid …
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Built For More | Part 3 | 08.26.25 | Scott Sanford
27:42
27:42
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27:42Executive Pastor of Stewardship and Operations Scott Sanford continues with Part 3 of our new series "Built For More!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off …
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S2 | E17 | Humans at the Heart of Enterprise Architecture with Jon Durant ex Head of Architecture at UCAS
41:43
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41:43In this episode of Transformational Blueprints, we dive deep into why so many transformation programs fail and explore real-world solutions with Jon Durant, an esteemed architecture leader. Jon discusses his extensive experience in the finance, publishing, and education sectors, sharing insights on the crucial role of humans in enterprise architect…
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In the episode I will reflect on what I have learned by interacting with the management of the corporations I teach for, regarding the thoughts, concerns, and plans around AI.By Scott L. Bain
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Ep. 255: Jason Guardino and Karen San | How Turning 18 Can Break Your Relationship With Healthcare
20:54
20:54
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20:54Episode 255: One of healthcare’s biggest blind spots? When patients turn 18. It’s the moment they age out of pediatrics and fall headfirst into a system designed to prioritize older, sicker adults. Physicians, stretched thin, reserve energy for complex cases, giving young adults shorter visits and less attention. That means early signs of medical t…
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Built For More | Part 2 | 08.19.25 | Justin Hillhouse
37:58
37:58
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37:58Missions and Men’s Ministry Pastor Justin Hillhouse continues with Part 2 of our new series "Built For More!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits to…
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People fear being replaced by AI. Should they? This episode will examine why this concern may not be as founded as people think, at least when it comes to industries I am familiar with.By Scott L. Bain
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Ep. 254: Gurdeep Pall | The Internet Side of the AI Battle: Why Walled Gardens Fail
14:34
14:34
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14:34Episode 254: What if the future of AI in customer experience is built not by giant platforms but by small, reusable, open source AI agents? Gurdeep Pall, President of AI Strategy at Qualtrics, believes open, modular AI agents will outmaneuver big tech’s locked-down systems. In this conversation from the X4 Summit, Gurdeep argues that “experience ag…
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Fastener veteran, metric legend of the midwest, Mr. Rich Cavoto of Metric and Multistandard shares his experiences dealing with tariff confusion (1:36:00). AFC Industries CEO Kevin Godin joins newsman Mike McNulty to question the shocking spike in the FLI on the Fastener News Report (48:42). Joanne Bialas celebrates International Fasteners 30 years…
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Built For More | Part 1 | 08.12.25 | Justin Hillhouse
38:45
38:45
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38:45Missions and Men’s Ministry Pastor Justin Hillhouse introduces Part 1 of our brand new series "Built For More!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits …
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S2 | E16 | Do We Really Need Architects Anymore with Luca Mezzalira from AWS
53:29
53:29
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53:29In this episode of Transformational Blueprints, we were joined by Luca Mezzalira, Principal Solutions Architect at AWS. We discuss the evolving role of architects in the tech world, particularly focusing on the balance between technical skills and communication. Luca shares his journey from software developer to architect, emphasizing the importanc…
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This episode will use software development as an example of how AI can be used to make the product development process more efficient, and less wasteful. This is an example which I believe could apply to any kind of product.By Scott L. Bain
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Men’s Breakfast | 08.02.25 | Baine Brooks
46:56
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46:56In this special gathering of Men’s Breakfast, Baine Brooks, Mayor of Allen, Texas, delivers an impactful message. Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX.If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits…
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Man vs Wild | Part 6 | 08.05.25 | Justin Frazier
33:01
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33:01Executive Pastor of Discipleship Justin Frazier continues Part 6 of our series "Man vs Wild!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits to have your quest…
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This podcast will kick off a series of episodes on AI, and my personal view of it.By Scott L. Bain
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Ep. 253: Mathieu Staniulis & Séverine Clairet | Blinded by Pride: Inside a 125-Year-Old Co-Op’s Return to Customer-Centricity
24:44
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24:44Episode 253: Desjardins thought its cooperative roots made it member-first by default. Then members started leaving. Desjardins is a 125-year-old financial co-op based in Quebec. It has deep community ties and a proud history. But that pride masked a painful truth: Members no longer saw it as customer-centric. The organization believed its cooperat…
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FTR Unthreaded: Another Throw with Jason Baines
39:08
39:08
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39:08With tariff talk deadlines looming, Canadian locknut provider J. Lanfranco VP and part-time Highlander Jason Baines provides an update on where things stand. He also explains his entry into the realm of Scottish hammer throwing, how Canada could address some of its challenges right now, and the therapeutic aspect of raising chickens. Run time: 39:0…
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Man vs Wild | Part 5 | 07.29.25 | Trenton Kelly
38:56
38:56
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38:56Assosciate Student Minister Trenton Kelly continues Part 5 of our series "BBQ, Bros, & the Bible: Real Conversations. Real Men. Real God!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Li…
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S2 | E15 | The Business Architecture Edge with Whynde Kuehn
45:30
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45:30In this episode of Transformational Blueprints, we speak with Whynde Kuehn, a globally recognised expert in business architecture, strategy execution, and organisational transformation. Whynde shares her insights on why many transformation programs fail and how to leverage business architecture to bridge the gap between strategy and execution. We d…
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This week I will wrap up the notion of Shift Left, and introduce the next topic for this podcast.By Scott L. Bain
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Man vs Wild | Part 4 | 07.22.25 | Seth McDowell
24:16
24:16
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24:16Assistant Student Minister Seth McDowell continues Part 4 of our series "Man vs Wild!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits to have your question ans…
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#67-Shift left - Detecting Defects During Analysis
3:47
3:47
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3:47The final "shift left" I will examine is the detection of defects during the planning process, specifically requirements analysis. It represents one of the most important and also most difficult challenges that face us when developing products.By Scott L. Bain
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Ep. 252: Erin Wallace | The Data Doesn’t Care How Good You Think You Are
11:43
11:43
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11:43Episode 252: Most CX maturity assessments ask how you think you're doing. This one demands proof. Erin Wallace, director of client engagement at MyCX from Bain & Company, is helping to lead a fundamental shift in how companies measure CX maturity. Most tools rely on perception-based self-assessments that reward self-promotion over progress. The Cus…
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Ep. 251: Mike Valanzola | Many Voices, No Shared Truth: How Dell Revitalized Its Customer Feedback System with Help from the CXRA
38:44
38:44
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38:44Episode 251: In 2018, Dell set out to do something big: turn customer feedback into a system that could not only provide insights, but help set priorities and run the business. They had the data. They had the intent. But they made a compromise that many organizations settle on: Rather than enforce one unified approach to customer feedback, they all…
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Man vs Wild | Part 3 | 07.15.25 | Chase Durham
32:22
32:22
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32:22Youth Pastor Chase Durham continues Part 3 of our new series "Man vs Wild!” Be sure to join us in person every Tuesday at 6:00 AM at Cottonwood Creek Church in Allen, TX. If you have a question that you want answered, please text “STUDY” to 77978. Whether it be, Scripture, Family, or Life, no topic is off limits to have your question answered!Visit…
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S2 | E14 | EA Skills of the Future with Rubi Kaur - Chief Enterprise Architect at Lloyds Banking Group
40:40
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40:40In this episode of Transformational Blueprints, we sit down with Ruby Kaur, an award-winning enterprise architect and strategy manager, to discuss the essential skills required for future enterprise architects (EAs) and the importance of gender diversity in the field. Ruby shares her journey from a STEM student to Chief Enterprise Architect at Lloy…
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#66-Shift left - Detecting Defects During Design
3:28
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3:28In our continuing effort to shift the detection of defects and other mistakes to earlier and earlier phases in our development process, this week I'll discuss the role that design can play.By Scott L. Bain
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