Philanthropy can be simply defined as the love of humanity. In Kenya, philanthropy has come a long way. From simple one-off charity-giving to the more strategic corporate philanthropy. At Safaricom, this is evidenced by the establishment of the Safaricom Foundation in 2003 and the M-PESA Foundation in 2009 as part of the telco’s ambitions to transf…

Radio transmission in Kenya began in 1927 with the advent of the East African Broadcasting Corporation whose main use then was to relay news. With time, Kenyans were introduced to the late Leonard Mambo Mbotela’s “Je Huu ni Ungwana?” and Fred Obachi Machoka’s music show, “Roga Roga”.More forms of media have emerged over the years, but radio remains…

Innovation is at the heart of Safaricom, and it is the fuel that has seen it grow from a department of the defunct Kenya Post and Telecommunications Corporation to a billion- dollar company over the last 24 years. The techies behind the innovation are driven by a desire to solve real-life problems, improve what is available, and envision what could…

The customer is the lifeblood of any business, and for Safaricom, whose 44 million subscribers use its products and services to fuel their lives, customer obsession is a way of life. Using analytics and big data, Safaricom seeks to leverage technology to cater to the evolving needs of the customer and ensure that the ‘experience of one’ and hyper-p…

This podcast explores the incredible story of M-PESA, a mobile money platform that revolutionized financial inclusion in Kenya. From its humble beginnings as a microfinance loan repayment tool to its current status as the region's biggest fintech platform, M-PESA has transformed lives nationwide. #SafaricomNews…

Should Africa have a say in the future of AI? The conversation surrounding AI is exploding globally, but where does Kenya stand? Safaricom's exploration of AI in their marketing and customer service raises important questions about the role of AI in the African creative economy and for Kenyan businesses. The latest Safaricom Newsroom podcast featur…

Kenya is a rising star in Africa's tech scene, known as 'Silicon Savannah'. But with terms like 'digitization' and 'digitalization' floating around, what's the real story? 🤔 Safaricom's Joe Kanyua joins our podcast to explain the essential differences and how digital transformation is changing the way we live and work. This is the tech talk you won…

Safaricom Chief Executive Officer Peter Ndegwa highlighted the importance of diversity, inclusion, innovation, and authenticity in driving success and promoting transformative leadership. The Women On Board's Network, which brings together women serving on boards, aims to drive gender diversity and inclusion within board leadership. Ndegwa reflecte…

Artificial Intelligence (AI) has emerged as one of the biggest trends in the tech world this year. It has enabled companies to understand their customers better and reach out to them. However, there are concerns that AI may lead to a loss of human control. In September of this year, a closed-door meeting of tech companies developing AI unanimously …

Artificial Intelligence (AI) has become a popular trend in the tech industry, with more than a third of C-Suite executives utilizing it in their business operations. Generative AI platforms like ChatGPT and Dall-E can perform creative tasks such as creating advertising copy and designing artwork. However, there is a debate surrounding whether AI is…

Taka Taka Solutions is a company that has invested in equipment capable of recycling flexible plastics, which has created numerous job opportunities for waste pickers. To mark the 50th anniversary of World Environment Day, Safaricom Newsroom engaged with experts, environmental change champions, and plastic solutionists to delve into the concept of …

As the violence raged in Kenya in January 2008, the media came under increasing scrutiny. One of the main accusations was that the media, particularly radio, was responsible for fanning the flames. When a prominent radio presenter was named along with politicians and civil servants as suspects to face trial at the International Criminal Court, the …

A small group at Safaricom was on tenterhooks on the morning of June 23, 2021 as the company launched the M-PESA app. While M-PESA has grown in popularity and use since it was unveiled in March 2007, the app was a bold new step for the revolutionary payment solution now used by more than 51 million users across Kenya, Tanzania, Mozambique, the Demo…

When Caroline Masibo was a teenage girl, she did not see herself entering the tech space. But after completing her KSCEs, and during the long holiday in between, she started gaining interest in watching criminal drama. Her attention was drawn to one show in particular, namely ‘Criminal Minds’. In this show, an eccentric tech-savvy female character …

Owning the space where you call home and stopping the monthly rent payment are part of the Kenyan Dream. Over the last 10 years, there has been no shortage of options for the person who wants to own their own home. There are property shows on TV advertising new estates and residences, salesmen and women in traffic handing out brochures for upcoming…

Issues around the collection and protection of personal data have gained traction over the past two years. Everyone who comes into contact with personal data has a responsibility to ensure the data is used for what it was intended for but also well stored. Have you ever wondered what happens to all the personal information that you share in order t…

Earlier this year, the Kenya Urban Roads Authority announced its intention to set up an Intelligent Transport Management System, which it had trialled at several spots in the capital city. The intention of the system is to improve traffic efficiency and flow and suggests, for the first time, that technology could soon come to the aid of Nairobi’s t…

The most dominant story of the past 12 months has been about the pain of the pandemic. Economically, close to two million people lost their jobs in the first three months of the pandemic alone. In April, an interesting statistic arose from analyses of the spending and saving patterns of Kenyans with bank accounts: they had managed to stash away mor…

As the world celebrated World Environment Day, the Safaricom Newsroom sought out Michael Koech, who is in charge of Environment and climate change at Safaricom, and Dr. George Njenga, the Executive Dean of Strathmore University Business School, to discuss how we can leverage technology for a cleaner, more sustainable world. Safaricom is one of the …

On the Safaricom Newsroom podcast today, we talk to three young mums and their families as they reflect on their lives during the pandemic. Happy Mother’s Day to all the mums and mother figures out there. You are loved and treasured. Asante Sana Mama!

In this podcast, the Safaricom Newsroom celebrates fathers and the different roles they play in the lives of their children.To commemorate Father’s Day, we got a few men to talk about the meaning of fatherhood and share their views on what being a father means to them.Keith and Allan have been fathers for a couple of years now, Don is about to beco…

Dating can be a complicated dance but quite fun. Has the COVID-19 pandemic raptured or spurred romance? Click play to know how couples are keeping in touch during this period. #SafaricomNewsBy Safaricom PLC

Are you one of those people who are one pay check away from poverty? If the answer is yes, then grab a pen and paper. This episode on Financial Literacy is for you.By Safaricom PLC

M-TIBA is a simple tool that is revolutionizing how Kenyans save and pay for quality healthcare.In this week’s podcast, we discuss what it’s like not to have access to affordable care, and how the mobile phone is making healthcare in Kenya more inclusive.By Safaricom PLC

Can women really have it all? Is it time for businesses to consider the unique needs of female employees in order to close the gender gap and create a level playing field for women in the workplace? Three working women share their thoughts. #BalanceForBetterBy Safaricom PLC

How Jazz wafted its way into the Kenyan music scene by Safaricom PLCBy Safaricom PLC

Role of Film in Telling a Positive African Story by Safaricom PLCBy Safaricom PLC

There's no question that data is one of the most valuable assets companies hold. And how businesses exploit it makes all the difference.By Safaricom PLC

How can your businesses take full advantage of data strategies and best leverage technology for successBy Safaricom PLC

Advancements in Artificial Intelligence continue to transform everyday life as we know it. The world of robotic intelligence has come right out of your favourite Sci-Fi movie & into the real world. So what advancements have been made in Kenya & what does the future hold?By Safaricom PLC

M-PESA Foundation Academy; New springboard to a bright future by Safaricom PLCBy Safaricom PLC