Best Ryan Devlin Podcasts (2025)

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Miguel Familia - Wise BPO - A CX Visionary In the Dominican Republic 35:17

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3h ago35:17

35:17

Miguel Familia is the CEO and co-founder of Wise BPO. He is based between the Dominican Republic and St. Petersburg, Florida, USA. Miguel has a long history in CX, but one year ago he decided to create a new BPO brand - serving clients from the Dominican Republic. Peter called Miguel to learn about his story of creating a new CX brand, his backgrou…

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LIVE from Rocktoberfest with Emily Harrington, Kai Lightner, and Anna Hazelnutt 1:03:46

15h ago1:03:46

1:03:46

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow - Emily Harrington, Kai Lightner, and Anna Hazelnutt team up for a live podcast from iconic Miguel's Pizza to kick off Rocktoberfest! We g…

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SETTLE IN: ‘I’m lucky to have my voice!’ | Autism in the GAA | Club is your identity | KEVIN HANLY 36:11

6d ago36:11

36:11

Tipperary’s biggest supporter Kevin Hanly joins Eoin Sheahan for this week’s episode of Settle In, as he flies the flag for autism in the GAA. He talks through the challenges and triumphs of being autistic in the GAA. #SettleIn on Off The Ball with Guinness 0.0.

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Discussion: CX In Georgia 🇬🇪 36:53

1h ago36:53

36:53

This week we have a group of CX and BPO experts who recently visited Georgia. This nation of 3.6m people is positioned on the Black Sea, at the intersection of Europe and Asia, and is working hard to position itself as an attractive destination for CX and BPO sourcing. Peter Ryan talked to people who travelled with him to visit Georgia this year to…

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#120 - Conquer the Pump! Training and Tactics to Climb Your Best at the Red River Gorge (and elsewhere) 44:44

8d ago44:44

44:44

If you’re a connoisseur of steep routes, this episode is for you! We’ve assembled a “Red River Pump” roundtable that reveals the training methods, tactics, and insider strategies for climbing your best on the overhanging walls of the Red — or any steep sport crag you love. Kris Hampton, Ryan Devlin, and Eric Hörst dive into Red-specific pre-trip an…

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Hamish McArthur: Sending V17 Fast, Breakthrough Finger Training, One-Touch Technique, and a Burden Flash Attempt 1:39:36

3h ago1:39:36

1:39:36

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow - In this interview, elite climber Hamish McArthur shares: Why he now seeks to avoid struggle How he got better when he stopped training T…

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The Low Key Legend with Jimmie Dunn (Dirtbag Classic) 1:16:09

5d ago1:16:09

1:16:09

A rerun of our conversation with Jimmie Dunn from 2022. Our sponsors for Season 7: Kilter: http://settercloset.com (email [email protected] for more information) Osprey: https://www.osprey.com/ Scarpa. Use this link to shop Scarpa products, and The Zine will get a portion of the sale: https://alnk.to/3ye6GT2 Subscribe/ score some books/clothes/…

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Word On The Street | Ep.20: Nightmare in New York | Ryder Cup abuse | Alcohol at the GAA? | Off The Ball 43:27

14d ago43:27

43:27

Happy Thursday everyone! Welcome to another episode of Word On The Street, where this week we're looking at toxic fan culture in light of the chaotic scenes at the Ryder Cup this past weekend. What are the main causes, and how can we fix it? Have a topic or thought in mind? Send us a DM on @offtheball on all our social platforms or send us a WhatsA…

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Traci Freeman - Connecting Africa For Global Business Services 33:12

7d ago33:12

33:12

Traci Freeman holds a number of roles, including as the managing member of Believe Consulting, but in this conversation we focused on her role as a partner of the Africa Federation of GBS Associations. This federation is aimed at unlocking Africa’s potential in the BPO, CX and ITO sectors. Enhancing Africa’s standing as a hub for innovation, knowle…

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A Climber's Guide to the Red River Gorge 1:50:22

7d ago1:50:22

1:50:22

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow In this Climber's Guide to the Red River Gorge, Eric Hörst and Kris Hampton explore: When to visit Where to stay (on all budgets) Where to…

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Can the GAA learn from the NFL? "A template has been shown" | UNA MULLALLY | OTB Breakfast GAA 24:40

16d ago24:40

24:40

Una Mullally of the Irish Times joins Ger Gilroy, Colm Boohig & Arthur O'Dea on the show to discuss whether the GAA should consider taking a more activity-based approach to matchdays, much like the NFL displayed at the weekend ahead of Ireland's first-ever NFL game. Off The Ball Breakfast w/ UPMC Ireland | #GetBackInAction Catch The Off The Ball Br…

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Kwame Agyei - Appoynt - From Accra with Service: How Ghana Is Powering SMB CX 26:20

14d ago26:20

26:20

Kwame Agyei is the founder and CEO of Appoynt. He is based in London, UK with operations in Ghana. In this conversation with Peter Ryan, Kwame tells the story of how and why he founded Appoynt during the Covid pandemic and the opportunity for more businesses to work with partners in Ghana. https://www.linkedin.com/in/kwame-agyei-b3ab1333/ https://w…

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The East Cork GAA Club that Can't Stop Growing | OTB GAA 43:46

14d ago43:46

43:46

Off The Ball's Rachel Sheehan returns to her hometown GAA club of Carrigtwohill in East Cork to tell the stories of the people who have powered the continued expansion and success of the club...and the village around it. #GAA #GAABelong

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Fallon Rowe: Escaping an Abusive Climbing Relationship, Finding Freedom, and Rekindling the Stoke 1:26:52

15d ago1:26:52

1:26:52

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow - In this episode Fallon Rowe, climber and author of Pay No Mind, explores: How she fell into a charismatic climbing relationship that tur…

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DUBLIN CAMOGIE LEGENDS | "So proud of the whole team" | 10-in-a-row team | Kay Ryder & Patricia Woods | Off The Ball 45:13

23d ago45:13

45:13

Eoin Sheahan is joined in studio this evening by two special guests, Kay Ryder and Patricia Woods, who were part of Dublin's historic 10-in-a-row All-Ireland winning camogie team. They tell their stories of how they came to play camogie in the 1950s and 60s, the difference in the game between then and now, their finest moments, and some incredible …

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Enea Dervishi - Simetrix Solutions - Is The Albania BPO Wave About To Break? 15:55

20d ago15:55

15:55

Enea Dervishi is the Operations Director at Simetrix Solutions. He is based in Durres, Albania. Last month, Enea published an article in Customer Think titled "From Beaches To Business: Is Albania's BPO Wave About To Break?" The article kicked off a fevered discussion on LinkedIn because it did not focus on the usual BPO regional comparisons - how …

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Weekend Warrior: Shorty Bouldering Skills, Drills, and Mindset 1:08:03

29d ago1:08:03

1:08:03

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow Weekend Warrior Gentil Nguyen shares insights including: How she sent ten V10s in her first two years outside Challenges (and advantages!)…

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Remembering Gareth Pritchard 28:47

22d ago28:47

28:47

In this special episode of the CX Files, Peter and Mark join with David Rumble, Rod Jones, and Traci Freeman to remember how the late Gareth Pritchard influenced and helped to shape the BPO/CX/GBS industry in South Africa. We discussed how Gareth was instrumental in making South Africa a leading location for this industry and what his legacy may be…

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TC The OG with Tommy Caldwell (Dirtbag Classic) 1:00:01

26d ago1:00:01

1:00:01

A rerun of our conversation with Tommy Caldwell from 2022, recorded in his van in Estes Park, Colorado. Big thanks to Shaun Matusewicz for joining on the adventure and helping with the interview! Our sponsors for Season 7: Kilter: http://settercloset.com (email [email protected] for more information) Osprey: https://www.osprey.com/ Scarpa. Use …

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David Powers - Rooter Hero - The Three-Faced AI God In CX 26:37

27d ago26:37

26:37

David Powers is the VP of CX at Rooter Hero. He is based in Los Angeles, CA. David is also a published author and the host of the CX Riot Radio podcast. This conversation between Mark Hillary and David came about because of a recent CX Riot Radio epsisode titled 'The Three-Faced AI God' where David talked about his experience of using AI in the con…

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SEAN TORPEY : ‘We’ve seen the impact of ash dieback…’ | OFF THE BALL BREAKFAST 19:41

1M ago19:41

19:41

Torpey Hurling are attempting to revolutionise some aspects of hurling - from the bamboo crafter hurls that combat ash dieback, to their new protective glove called ‘The Klaw’. Sean Torpey, joins Ger & Study on the line to tell us all about it… Off The Ball Breakfast w/ UPMC Ireland | #GetBackInAction Catch The Off The Ball Breakfast show LIVE week…

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Pro Clinic: Top 10 Bouldering Questions with Coach Jesse Firestone (FREE) 34:32

1M ago34:32

34:32

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow In this Pro Clinic, coach Jesse Firestone answers lisnters' top bouldering questions in his characteristic thoughtful manner. Topics inclu…

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SETTLE IN: Kevin Penrose on the struggles he faced as an openly gay GAA player 37:55

1M ago37:55

37:55

Eoin Sheahan was joined by Kevin Penrose, openly gay Gaelic Football player from Tyrone, to chat about coming out as a GAA player, moving away from the GAA before returning with the help of others, and the importance of male allies to the LGBTQ+ community. Settle In on Off The Ball is brought to you by Guinness 0.0.…

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#119 - 5 Powerful Lessons from Emily Harrington's "Girl Climber" Movie 27:54

29d ago27:54

27:54

Learn five powerful lessons for achieving big, difficult goals that I took away from watching Girl Climber -- the new film that chronicles Emily Harrington’s incredible, multi-year journey to free-climb El Capitan’s Golden Gate route in under 24 hours. For me, this isn’t just a film about climbing—it’s about resilience, will power, and the triumph …

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Cheryl Paarwater - Enerlytics & Call Lab BPO - How Does AI Affect Marginalized Communities? 34:13

1M ago34:13

34:13

Cheryl Paarwater is the Managing Director at Enerlytics & Call Lab BPO. She is based in Cape Town, South Africa. Cheryl has championed CX in South Africa for many years and is a board member of BPESA - the trade promotion agency for business process service companies in South Africa. In this conversation with Peter Ryan, Cheryl explores how BPO and…

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Road to V8: My Climbing Assessment, Strengths, Weaknesses, and Plan 1:02:13

1M ago1:02:13

1:02:13

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow Coach Kevin Cuckovich from Kilter joins to go over my recent climbing assessment on the board, including: What my assessment entailed My s…

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Irish women are dominating the AFLW, meet the man helping them get there | OTB GAA 38:09

1M ago38:09

38:09

Off The Ball's Rachel Sheehan sits down with Mike Currane of AFLW Ireland to discuss the pathways, challenges and success stories of LGFA players moving to Australia to pursue a career in professional sport.

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THE SATURDAY PANEL: Movember Ahead of the Game | Anton Tohill + Saoirse McCarthy | The importance of mental health 52:29

2M ago52:29

52:29

John Duggan is joined in studio by Movember Ahead of the Game ambassadors Anton Tohill and Saoirse McCarthy for this week's Saturday Panel, about promoting mental health. If you are affected by any of the topics discussed in this podcast, please contact the Samaritans via phone on 116 123 or email at ⁠[email protected]⁠…

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Kathy Juve - Concentrix - Flashback To The First Month Of Covid 25:21

1M ago25:21

25:21

This is the final Covid flashback where CX Files has looked back at the early days of the 2020 pandemic throughout August 2025. This interview was originally broadcast on May 15, 2020 - about a month into the pandemic and lockdowns. At the time Kathy Juve was the EVP, Customer Experience Technology & Insights Division, at Concentrix. She is now EVP…

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Chris Sharma: His 5.16 Project, Offering Cash for Hard Sends, and How He Balances Power Vs. Endurance 1:07:03

2M ago1:07:03

1:07:03

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow - Elite climber Chris Sharma explores: A wild idea to offer cash incentives for sending hard outdoor climbs What happens when comp climber…

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Dave Rizzo - TP - Flashback To The First Week Of The Covid Crisis 7:01

2M ago7:01

7:01

SUMMER SPECIAL - COVID FLASHBACK Covid-19 was five long years ago. In a series of short summer specials, CX Files is bringing you some memories of what was going on at a very chaotic time for the industry. During the early days of the pandemic, CX Files went from weekly to daily and captured many important observations on how the CX industry was co…

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Neely Quinn: How to Deal with Perfectionism and our Inner Critic as Climbers (and Humans) 1:28:43

2M ago1:28:43

1:28:43

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow - Mindset coach Neely Quinn explores: Pros and cons of being a perfectionist as a climber How to embrace perfectionism (and keep it from r…

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SETTLE IN: The Andy Moran factor | Finding an identity after moving from Pakistan | Shairoze Akram 44:36

2M ago44:36

44:36

Former Mayo footballer Shairoze Akram joins Eoin Sheahan for this week’s edition of Settle In, wherein he discusses moving from Pakistan at the age of 4, finding his identity in the Irish culture, and the impact Andy Moran had on his life and career. '#SettleIn' w/ Guinness 0.0

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A very special update from Off The Ball 2:47

2M ago2:47

2:47

Make the most of your OTB subscription! Join our Insider mailing list for exclusive subscriber-only newsletters, behind-the-scenes access, and first dibs on live show tickets and members-only events. Colm Boohig and Eoin Sheahan have all the details. It takes 30 seconds. Sign up now at offtheball.com/insider…

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John Devlin - Ascensos - Flashback To Day One Of The 2020 Covid Lockdowns 12:10

2M ago12:10

12:10

SUMMER SPECIAL - COVID FLASHBACK Covid-19 was five long years ago. In a series of short summer specials, CX Files is bringing you some memories of what was going on at a very chaotic time for the industry. During the early days of the pandemic, CX Files went from weekly to daily and captured many important observations on how the CX industry was co…

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Weekend Warrior: Breaking into 5.13 Sport, Rising thru Yosemite Grades, and Beginner Crack School 1:21:12

2M ago1:21:12

1:21:12

Join The Struggle’s Patreon community to get 100+ hours of Bonus Episodes, Pro Clinics, Uncut Videos, and Submit Questions for Future Guests. FREE TRIAL available! https://www.patreon.com/thestruggleclimbingshow Weekend Warrior, Doug Hartman, joins the show to share: How to schedule workouts as a busy dad and ER doctor What worked (and didn't) on h…

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THE DUBS x THE NFL | Brian Howard, Paddy Small & Sean Brennan visit Pittsburgh Steelers training camp 28:58

2M ago28:58

28:58

Dublin intercounty footballers Paddy Small and Brian Howard, along with Dublin intercounty hurler Sean Brennan, journey from Dublin to Pittsburgh to partake in drills with some Pittsburgh Steelers NFL players. Off The Ball's Cian Fahey tagged along to document some of the journey and interview the lads before and after the event. Stay tuned to UPMC…

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CAMOGIE FINAL | "It was the perfect storm for Galway" | Underdog Narrative | Rachel Sheehan | OTB 27:22

2M ago27:22

27:22

Rachel Sheehan joins Eoin Sheahan this evening to look back at Galway's victory over Cork in the All-Ireland Camogie Final in Croke Park on Sunday. We also hear from several Galway players and their manager as they begin their celebrations today!

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'There were huge performances all over the field...' | Galway's victorious camogie manager Cathal Murray 12:58

2M ago12:58

12:58

Fresh from the All Ireland success on Sunday, Galway bainisteoir Cathal Murray caught up with Off The Ball's Rachel Sheehan to look back on one of the all time great All Ireland final performances.

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'It is a GREAT DAY!' | Galway star Shauna Healy on doing it for your parents and taking the O'Duffy cup west 10:00

2M ago10:00

10:00

Fresh from the All Ireland success on Sunday, Galway's Shauna Healy caught up with Off The Ball's Rachel Sheehan to look back on yesterday's finals, the season in general, carrying on the tradition of the Temple Street visit and motherhood.

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'To make our dreams a reality is unreal' - Galway's Ailish O'Reilly on an historic All Ireland camogie success and stopping Cork's drive for three-in-a-row 7:02

2M ago7:02

7:02

Feeling fresh from the All Ireland success on Sunday, Galway's Ailish O'Reilly caught up with Off The Ball's Rachel Sheehan to look back on yesterday's finals and the season in general.

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'Times have changed...' | Galway Bay FM's Tommy Devane on a glorious Galway day, Oasis and what's next for the Camogie Association? 10:14

2M ago10:14

10:14

Feeling fresh from the All Ireland success on Sunday, Galway Bay FM's Tommy Devane caught up with Off The Ball's Rachel Sheehan to look back on yesterday's finals and the season in general.

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'It hasn't sunk in AT ALL yet...' | Galway's trio of superstars Carrie Dolan, Dervla Higgins and Aoife O'Donoghue 5:24

2M ago5:24

5:24

Feeling fresh from their All Ireland success on Sunday, Galway's trio of superstars Aoife O'Donoghue, Dervla Higgins and Carrie Dolan caught up with Off The Ball's Rachel Sheehan at the Temple Street Children's Hospital.

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#118 - Wes Schweitzer - Training to Boulder V10 (Pro Football Player Turned Climber!) 46:17

2M ago46:17

46:17

After nine years as an NFL offensive lineman for the Falcons, Commanders, and Jets, Wes Schweitzer has traded 330-pound trench battles for crimps, slopers, and steep boulders! In this inspiring conversation, Wes shares how climbing started as elbow rehab modality, turned into a passion, and even improved his football performance. We dive into the p…

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ROCKETT & O’DONOVAN: ‘The Camogie has money… Use it. Spend it. ’ | OFF THE BALL BREAKFAST 36:32

2M ago36:32

36:32

Waterford’s Niamh Rockett & Cork’s Sarah O’Donovan are on the line to reflect on an absolutely sensational All-Ireland Camogie final which saw Cathal Murray’s Galway claim their 5th title with a narrow win over Ger Manley’s Cork! Off The Ball Breakfast w/ UPMC Ireland | #GetBackInAction Catch The Off The Ball Breakfast show LIVE weekday mornings fr…

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‘I thought the sending off was harsh...’ | GALWAY ARE SENIOR CAMOGIE CHAMPIONS FOR 2025! | OFF THE BALL 18:42

2M ago18:42

18:42

Hear from Galway’s Cathal Murray, Aoife Donoghue & Niamh Mallon as well as losing Cork manager Ger Manley as Tommy Rooney, Rachel Sheehan & Dublin star Aisling Maher bring you all of the reaction from Croke Park where Galway were crowned All-Ireland Senior Camogie Champions, defeating Cork on a scoreline of 1-14 to 1-13 in an absolute thriller at C…

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'I don't think anyone outside gave us a chance...' | Galway crowned camogie champs as Cork blow three-in-a-row | Offaly and Laois take home intermediate and junior honours | Off The Ball's Final Whistle ... 11:03

2M ago11:03

11:03

Welcome to the Final Whistle on Off The Ball. Here is your one-stop shop for all the weekend's biggest GAA voices in one podcast. David Wilson brings you through the entirety of the biggest day in the camogie calendar, as we get reaction to Galway's win in the Glen Dimplex Senior All-Ireland Final, plus reaction to Offaly's win in the Intermediate …