Best Retail Design Collaborative Podcasts (2025)

1
How grower-gardener collaboration is driving innovation in the tree sector - with Kevin Martin of Kew and Adam Dunnett of Hillier 1:04:47

Play Pause

9h ago1:04:47

1:04:47

This is the second special podcast with an arboriculture focus produced as part of ArbWeek, HortWeek's deep dive into all things arb held from 24 - 30 November. Listen to Jeremy Barrell on how 'Failing clients deserve failing trees', plus tree growing, procurement, planting and establishment This week's guests bring their distinct perspectives on t…

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#776: Black Friday Special: Zappi CMO Nataly Kelly on the high-stakes world of holiday advertising 26:19

2d ago26:19

26:19

In a world drowning in data, is the 'big creative idea' for a holiday campaign an endangered species, or is it more critical than ever? Agility requires not just moving fast, but moving with confidence. It's the ability to validate creative instincts with real-world data, ensuring that your biggest bets are also your smartest ones. Today, we're goi…

1
Uber and WeRide’s robotaxi service in Abu Dhabi is officially driverless; plus, a bug in jury systems used by several US states exposed sensitive personal data 7:42

3d ago7:42

7:42

The commercial robotaxi service launched last year. Now, the human safety operator is gone. Also, an easy-to-exploit vulnerability in a jury system made by Tyler Technologies exposed the personally identifiable data of jurors, including names, home addresses, emails, and phone numbers. Learn more about your ad choices. Visit podcastchoices.com/adch…

1
Character AI will offer interactive ‘Stories’ to kids instead of open-ended chat; plus, OpenAI and Perplexity are launching AI shopping assistants 7:52

4d ago7:52

7:52

The company announced last month that it would no longer allow minors to use its chat features. Also, startup founders building AI shopping tools think general-purpose models are too broad to deliver truly personalized shopping experiences. Learn more about your ad choices. Visit podcastchoices.com/adchoices…

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#775: ZICO Coconut Water Founder Mark Rampolla on brand integrity and the courage to make tough decisions 28:49

4d ago28:49

28:49

For most entrepreneurs, the exit is the goal, as well as the end of at least that part of their story. But what if the end is actually a new beginning? Agility requires a deep understanding of your brand's core purpose and the conviction to protect it. This often means having the courage to reverse a decision that was once seen as the ultimate succ…

51
Roblox CEO interview gets heated over child safety; X’s new About This Account feature is going great; and AI is too risky to insure 4:46

4d ago4:46

4:46

-Roblox CEO Dave Baszuki joined the Hard Fork podcast to discuss the gaming platform’s new age verification feature — but he seemed to get frustrated at the number of questions focused on child safety. -A new feature seemingly revealed many right-wing “America First” accounts are actually based outside the United States. But the data seems question…

1
Altman describes OpenAI’s forthcoming AI device as more peaceful and calm than the iPhone; plus, DOGE days are over 6:20

4d ago6:20

6:20

Altman and Ive tease a simple AI device aimed at calm, distraction-free computing, launching within two years. Also, DOGE members are reportedly worried that they could face prosecution for some of their activities conducted while under the leadership of Elon Musk. Learn more about your ad choices. Visit podcastchoices.com/adchoices…

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#774: Seel CRO Laura Huddle on seeing customer returns as an opportunity 21:32

5d ago21:32

21:32

What if the most dreaded part of your customer's journey: the return, was actually your biggest untapped opportunity for growth? Agility requires brands to re-examine every part of the customer journey, especially the challenging post-purchase phase, and find hidden opportunities to adapt and strengthen customer relationships. It demands we turn op…

1
Trump administration might not fight state AI regulations after all; plus Waymo expanding across Bay Area and SoCal; and Meta wants to get into the electricity trading business 5:00

6d ago5:00

5:00

Reuters reports that the executive order has been put on hold. If signed, the order would probably face significant opposition, including from Republicans who previously criticized the proposed moratorium on state regulation. Waymo continues to expand its reach, with the robotaxi company posting Friday that it’s now “officially authorized to drive …

1
#773: Building loyalty and trust through focused innovation with Lindsey Kling, Coterie 28:02

6d ago28:02

28:02

How can your brand build genuine loyalty that translates into long-term business value when customer expectations continually evolve? Agility demands a deep understanding of your customer, a willingness to experiment, and the ability to pivot quickly when needed. Today, we're going to talk about building loyalty and trust through focused innovation…

1
#268: AI Won't Fix Bad CX But It Will Expose It with Rajat Chawla 25:53

6d ago25:53

25:53

This episode shows how AI magnifies both strengths and gaps in customer experience. Rajat Chawla explains why AI exposes bad CX, how invisible effortless experiences look, and what leaders must do on culture, accountability, and journey design using Taco Bell, KLM, and Starbucks examples. About Rajat Chawla Some highlights about Rajat Chawla: - Asi…

1
CrowdStrike fires ‘suspicious insider,’ X rolling out the ‘About this account’ feature, and Trump’s FCC votes to scrap cybersecurity rules 8:40

8d ago8:40

8:40

-Cybersecurity giant CrowdStrike denied it had been hacked following claims from a hacker group, which leaked screenshots from inside CrowdStrike's network. -X's new feature will show where users are based, how they're connected to X, and how many times they've changed their username. -Two Trump-appointed FCC officials voted to undo the telecom ind…

1
Grok says Elon Musk is better than basically everyone, except Shohei Ohtani 7:37

14m ago7:37

7:37

According to Grok, Elon Musk can out slug the MLB's greatest power hitters... except Ohtani. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch

1
ICL's Chloe Whiteside on peat-free, fertiliser and biocontrol use for growers this winter 14:47

36m ago14:47

14:47

Chloe Whiteside, ICL’s technical area sales manager covering Norfolk, Suffolk and Cambridgeshire – has spoken on the HortWeek podcast about the highs and lows of the 2025 spring bedding season and what the strong start and weaker finish mean for the 2026 bedding plant season. She talks about what bedding growers should be doing in the lead-up to th…

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#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing 23:53

9d ago23:53

23:53

With increased AI Adoption, is the most valuable skill for a modern marketer empathy with customers, or is it successfully prompting? Contentful, in partnership with Atlantic Insights, The Atlantic’s marketing research division, recently conducted a study of over 425 marketing decision makers including 103 CMOs. This study, “When Machines Make Mark…

1
Google releases Nano Banana Pro, its latest image generation model; and another fire broke out at aluminum plant that supplies Ford 5:08

9d ago5:08

5:08

Google is upgrading its image generation model with new editing chops, higher resolutions, more accurate text rendering, and the ability to search the web. Also, the fire that broke out at the Oswego, NY Is the second major fire -- and the third overall -- in the last few months at the Novelis plant, Learn more about your ad choices. Visit podcastc…

1
How the classic anime ‘Ghost in the Shell’ predicted the future of cybersecurity 30 years ago 7:18

16m ago7:18

7:18

Written by: Lorenzo Franceschi-Bicchierai The story of the Ghost in the Shell’s main villain the Puppet Master hinted at a future where governments use hackers for espionage, at a time when most of the world had never connected to the internet. Learn more about your ad choices. Visit podcastchoices.com/adchoices…

1
#771: Design Systems as a Digital Transformation Catalyst with Nigel Dennis, The Office of Experience 28:46

10d ago28:46

28:46

What if the very system you invested in to create brand consistency and efficiency is now the biggest thing slowing down your digital transformation and costing you innovation? Agility requires more than just speed; it demands a shared language and a foundational framework that allows teams to build, test, and innovate without being crushed by the …

1
The Epstein files have claimed their first OpenAI victim; plus Target joins OpenAI’s growing list of retail apps 3:53

10d ago3:53

3:53

Former Treasury Secretary Larry Summers has resigned from OpenAI’s board days after Congress released an extensive cache of emails with convicted sex offender Jeffrey Epstein, which included details of intimate affairs. OpenAI is pushing deeper into retail, with Target set to debut a new ChatGPT-powered app for shoppers in coming weeks. The news fo…

1
DOE gives Microsoft partner $1B loan to restart Three Mile Island reactor; plus, Hugging Face CEO says we’re in an ‘LLM bubble,’ not an AI bubble 7:07

11d ago7:07

7:07

Constellation Energy will use the loan to refurbish a reactor it idled in 2019. Microsoft has agreed to buy the power once the facility reopens in 2028. Also, Hugging Face co-founder and CEO Clem Delangue says all the attention is on LLMs, but smaller, specialized models will make sense in many use cases going forward. Learn more about your ad choi…

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#770: Constant Contact CEO Frank Vella on how B2B marketers and SMBs can partner for success 23:04

11d ago23:04

23:04

Is the increasing investment in marketing by SMBs a sign of growth and optimism, or is it masking a deeper struggle with confidence and effectiveness? Agility requires not only adapting to the rapid pace of technological change but also understanding the core challenges faced by your customers, like SMBs struggling to measure marketing ROI. It also…

1
Zap Energy ramps up the pressure in its latest fusion device; plus, Stack Overflow is remaking itself into an AI data provider 5:55

11d ago5:55

5:55

Zap’s Fuze-3 device has been firing pulses of plasma at the company’s headquarters in Seattle, and the results of those experiments will ultimately inform the design of the company’s future demonstration plants. The Fuze-3 device was able to compress a soup of charged particles to more than two hundred thirty two thousand PSI and heat it to more th…

1
Kyle Thiermann — Deadlines, Mentors, Curiosity, and the Craft of Connection (#94) 1:17:11

20m ago1:17:11

1:17:11

About Kyle Kyle Thiermann is a professional big-wave surfer, journalist, and creative director whose career bridges storytelling, advertising, and adventure. He’s written for Men’s Health, Surfer, and Outside Magazine, and helped shape campaigns for brands like Patagonia, Yeti, and Mudwater, with his ads and viral spots reaching over 100 million pe…

1
Ford turns to Amazon to give used cars sales a boost; plus, Meta releases a new tool to protect reels creators from having their work stolen 4:58

12d ago4:58

4:58

One year ago, e-commerce giant Amazon kicked off its new online car sales business with Hyundai. Now, Ford is joining in with a certified used car twist. Also, Facebook's new content protection tool extends to Instagram too. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch

1
‘Buy Now, Pay Later’ is expanding fast, and that should worry everyone 14:44

6m ago14:44

14:44

As Nigel Morris watches his BNPL investments from the other side of the table, he seems to understand the warning signs better than most. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch

1
Amazon satellite network gets a rebrand and drops its affordability pitch; plus, a jury says Apple owes Masimo $634M 6:28

13d ago6:28

6:28

The company has been quietly changing how it talks about who its internet customers will be before it announced a big name change last week. Also, a federal jury in California ruled Friday that Apple must pay medical device maker Masimo $634 million for infringing a patent on blood oxygen monitoring technology. Learn more about your ad choices. Vis…

1
#769: Zoom CMO Kim Storin on why growth problems are often brand problems 28:06

13d ago28:06

28:06

In a world obsessed with conversion rates and customer acquisition costs, have we forgotten the one thing that actually makes both of them better? Agility requires more than just the ability to react quickly to market signals. It demands a stable, strategic core—a brand—that provides the necessary context and direction to ensure your pivots are pur…

1
#267: Mastering CX and Digital Innovation: Global Insights 36:52

14m ago36:52

36:52

In this engaging episode Gregorio Uglioni welcomes Hussein M. Dajani, a visionary leader in customer experience and digital transformation. Hussein shares his journey through various leadership roles, highlighting his impactful work at Red Bull, Nissan, and Deloitte Digital. He discusses the importance of customer-centric strategies and the integra…

1
ChatGPT launched pilot group chats across Japan, New Zealand, South Korea, and Taiwan; plus, newsletter platform beehiiv adds AI website building, creator tools in major expansion 6:48

15d ago6:48

6:48

The group chat is available to Free, Plus, and Team users on both mobile and web platforms. OpenAI says the pilot is designed to explore how people use group conversations in ChatGPT. Also, in a video announcing the release of beehiiv, Tyler Denk, the co-founder and CEO of beehive, said that what makes newsletter platforms powerful is ownership. “O…

1
‘Chad: The Brainrot IDE’ is a new Y Combinator-backed product so wild, people thought it was fake ; plus, after 5 months, the $1,200 bottles of Besties All-In tequila are finally starting to ship 6:27

16d ago6:27

6:27

Chad: the Brainrot IDE is an actual product that pairs vibe coding with brainrot activities like gambling, Tinder and games. Also, orders of the Besties Tequila were supposed to be fulfilled by end of summer but were delayed again and again due to the bottle. Learn more about your ad choices. Visit podcastchoices.com/adchoices…

1
'Failing clients deserve failing trees' - arb consultant Jeremy Barrell on the realities of tree procurement, growing, planting and establishment 31:27

2h ago31:27

31:27

The HortWeek Podcast has joined ArbWeek to bring HortWeek readers a series of interviews with leading arborists. The first of these is Jeremy Barrell. A influential figure in the tree care landscape (and HortWeek columnist) Jeremy Barrell is one of the leading authorities on tree care. A passionate campaigner on street trees in the wake of a number…

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#768: Infios Chief Innovation Officer Eugene Amigud on use-case driven success with AI 33:39

16d ago33:39

33:39

How can large organizations embrace the speed and adaptability of a startup while navigating the complexities of established processes and legacy systems, especially in the rapidly changing world of AI-driven consumer experiences? Agility requires adopting new technologies while fundamentally shifting how teams operate, experiment, and learn from d…

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Jack Dorsey funds diVine, a Vine reboot that includes Vine’s video archive 6:34

12d ago6:34

6:34

Jack Dorsey backs diVine, a Vine reboot that includes Vine's video archive of 6-second, looping videos. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch

1
Why a researcher is building robots that look and act like bats; plus Productivity app Hero announces an SDK that will complete your AI prompts for you 7:29

17d ago7:29

7:29

These palm-sized robots use ultrasound signals to navigate harsh conditions in search and rescue missions. Also, the autocomplete will help users create more effective prompts for AI apps, resulting in fewer back-and-forths. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch

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#767: Krisp.ai Co-Founder Arto Minasyan on voice AI and the customer experience 21:56

17d ago21:56

21:56

What if your customers could talk directly to your brand, without scaling your your customer service teams to a 1:1 capacity? This episode is brought to you by Krisp.ai, the all-in-one voice AI that makes every conversation sound professional. With industry-leading noise cancellation, real-time accent conversion, accurate transcription, and smart c…

1
The global race for the AI app layer is still on; plus Australian spy chief warns Chinese hackers are ‘probing’ critical networks for espionage and sabotage 6:57

17d ago6:57

6:57

The U.S. is far ahead of Europe in the race for large AI models, at least in funding. But the picture is different for the application layer, global VC firm Accel highlighted in its 2025 Globalscape report. Also, Australia's intelligence chief warned that Chinese hackers are trying to break into its networks, sometimes successfully, to "pre-positio…

1
Robyn is an empathetic AI companion chatbot; plus Meta’s chief AI scientist Yann LeCun reportedly plans to leave to build his own startup 7:40

18d ago7:40

7:40

Robyn wants to position it self as an empathetic chatbot and not as a companion or a therapy app. Also, Yann LeCun, a chief AI scientist at Meta, is planning to leave the company to build his own startup, which will focus on continuing his work on world models. Learn more about your ad choices. Visit podcastchoices.com/adchoices…

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#766: Square CMO Lindsey Irvine on connecting with customers through community-driven storytelling 29:38

18d ago29:38

29:38

As we’re increasingly inundated with AI-generated content and algorithm-driven ads, what’s more powerful: yet another new technology, or the authentic voice of the small business owner on the corner? Agility requires not just reacting to market shifts, but deeply understanding the very fabric of the communities you serve and having the conviction t…

1
Lovable says it’s nearing 8 million users as the year-old AI coding startup eyes more corporate employees 6:37

15m ago6:37

6:37

The platform has attracted an eclectic user base. More than half of Fortune 500 companies are using Lovable to "supercharge creativity," according to Osika, who insisted retention remains strong. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch

1
Why a lot of people are getting hacked with government spyware, plus a better way of thinking about the AI bubble 9:19

19d ago9:19

9:19

Government surveillance vendors want us to believe their spyware products are only used in limited and targeted operations against terrorists and serious criminals. That claim is increasingly difficult to justify, given the broad range of victims — journalists, activists, and now political consultants — that have come forward. AI isn't all or nothi…

1
Elon Musk uses Grok to imagine the possibility of love, plus, ‘Pluribus’ was emphatically ‘made by humans,’ not AI 4:21

19d ago4:21

4:21

After Tesla shareholders approved a new compensation package that could be worth $1 trillion, CEO Elon Musk appears to be celebrating with a normal weekend on his social media platform X. Also, if you watched all the way to the end of the new Apple TV show “Pluribus,” you may have noticed an unusual disclaimer in the credits: “This show was made by…

1
OpenAI asked Trump administration to expand Chips Act tax credit to cover data centers, plus is Wall Street losing faith in AI? and Apple new iPhone features 5:58

20d ago5:58

5:58

A recent letter from OpenAI reveals more details about how the company is hoping the federal government can support the company's ambitious plans for data center construction. Also, a rough week for tech stocks might signal a loss of investor confidence in artificial intelligence. And while Apple’s iPhone already supports texting, calling emergency…

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#765: Hexagon AB's George Chang on building a unified system of marketing measurement 25:04

20d ago25:04

25:04

When it comes to your digital experience, how often does a ‘great idea’ from a senior leader’s gut feeling get completely dismantled by actual user data? Agility requires the willingness to be wrong and the systems to prove it quickly. It’s about building a culture that values learning over being right and relentlessly iterates based on real human …

1
#266: The Heart Of Service: a Blueprint For Human-Centric Ai In Customer Service 29:04

17m ago29:04

29:04

This episode dives into The Heart of Service, a practical guide to human-centered AI in customer service. Nick explains real stories, change management, measuring AI impact, frontline listening, ethics, and tools leaders can use. Good for CX leaders, managers, and practitioners. About Nick Glimsdahl Nick Glimsdahl is a trusted advisor to customer s…

1
‘Landfall’ spyware abused zero-day to hack Samsung Galaxy phones; plus CBO confirms it was hacked 6:06

22d ago6:06

6:06

A newly identified Android spyware targeted Galaxy devices for close to a year, including users in the Middle East, researchers exclusively tell TechCrunch. In addition, the congressional research office confirmed a breach, but did not comment on the cause. A security researcher suggested the hack may have originated because CBO failed to patch a f…

1
Tesla shareholders approve Elon Musk’s $1T pay package; plus, Tesla to begin Cybercab production in April, says Musk 7:40

23d ago7:40

7:40

The proposal received more than 75% approval. Musk can earn the $1 trillion in shares over the next 10 years if Tesla hits a number of milestones. Plus Musk said he expects Tesla to be able to put all the Cybercabs it builds on the road, and thanked Waymo for 'paving the path.' Learn more about your ad choices. Visit podcastchoices.com/adchoices…

1
'Outrageous' damage to plant imports, peat ban latest and the garden centre of the future 29:58

5d ago29:58

29:58

HortWeek editor Matt Appleby and senior reporter Rachael Forsyth report on the essential horticulture stories of the week. HortWeek editor Matthew Appleby and Rachael talk about: The "outrageous" ongoing delays and reports of damaged to imported plants The latest on the prospective peat ban What the garden centre of the future might look like Do ch…

1
#764: Closing the gap between brand promise and brand experience with Mark Wagner, Horizontal Digital 19:33

23d ago19:33

19:33

What if your brand's voice is drifting off-key in the ears of your customers, and you're the last one to know? Agility requires more than just rapid execution; it demands a real-time, nuanced understanding of customer sentiment and the ability to translate that intelligence directly into action. We are here at Sitecore Symposium in Orlando, Florida…

1
Peloton recalls 833,000 bikes after reports of injuries; plus, Perplexity to pay Snap $400M to power search in Snapchat 3:11

23d ago3:11

3:11

The Consumer Product Safety Commission is warning Peloton users to stop using the affected bikes immediately. Also, Snap said today that it has signed a deal with AI-powered search engine Perplexity to power a new chatbot. As part of the deal, Perplexity will pay Snap $400 million in cash and equity. Learn more about your ad choices. Visit podcastc…

1
Touko Tahkokallio — Curiosity, Physics, and the Power of Mental Playtesting (#94) 1:14:01

18d ago1:14:01

1:14:01

Touko Tahkokallio is one of the rare designers who has mastered both tabletop and digital worlds. Starting out as a theoretical physicist, Touko shifted careers to follow his passion for play. First by designing acclaimed board games like Eclipse, then shaping some of the biggest mobile hits of all time at Supercell, including Hay Day, Boom Beach, …